Warehouse Manager

Job Description: Position: Warehouse Manager :Quality Compliance & Operational excellence Location: Bakoli , Delhi Department: Supply Chain / Operations Reports To: Head Supply Chain Key Responsibilities 1. SOP Development & Enforcement o Draft, maintain, and periodically review detailed SOPs for all warehouse functions—receiving, storage, picking/packing, dispatch, returns, documentation control, and inventory reconciliation. o Ensure each SOP includes roles, step-by-step procedures, equipment/instruction details, and performance metrics (e.g., error rates, processing times). o Train staff on SOPs, monitor adherence through audits, and implement corrective actions to maintain consistency and reduce non-compliance. 2. Quality Assurance & Compliance Oversight o Implement and monitor quality-control protocols according to GMP, ISO, FDA, and other relevant regulations. Ensure aspects like temperature logs, segregation of returns/expired goods, and traceability are rigorously managed. o Schedule periodic quality and safety audits; promptly address and resolve identified issues to prevent recurrence. 3. Documentation Control & Records Management o Oversee document lifecycle using a two-tier SOP system: creation, review, approval, version control, distribution, access, archiving, and retention. o Ensure all critical records—SOPs, quality logs, temperature and cleaning records, inventory audits—are up-to-date, accessible, legible, and compliant with ALCOA+ standards. o Maintain secure, centralized document repository with access controls and audit trails. 4. Inventory Control & Stock Reconciliation o Manage regular stock audits, comparing physical counts with WMS data, identifying discrepancies, and implementing corrective measures (e.g., retraining, system updates, improved SOPs). o Enforce inventory accuracy via FIFO/FEFO, segregation of defective or expired stock, bin labeling, and cycle counts. 5. Operational Discipline & Safety Culture o Maintain warehouse discipline using 5S principles—clear signage, defined staging areas, organized layout, and routine housekeeping. o Lead safety initiatives such as risk assessments, incident reporting, staff training, and embedding SOP updates into daily operations. 6. Team Leadership & Development o Recruit, upskill, coach, and evaluate warehouse staff. Conduct regular briefings, SOP refreshers, and quality/compliance training. o Foster a culture of accountability, continuous improvement, and safety-first mindset. 7. CAPA & Root-Cause Analysis o Lead investigations into deviations, non-conformances, audit findings, or quality incidents using root cause tools (e.g., 5 Whys). o Develop SMART corrective and preventive action plans; monitor execution and verify sustained effectiveness. 8. Deviation and Change Control o Initiate and document deviations via formal Deviation Control forms, perform risk categorization, and manage resolution loops. o Issue Change Control documents for any planned process, equipment, or system modifications; coordinate cross-functional assessments, approvals, and documentation closure.