127 Vpn Configuration Jobs - Page 3

As a Technical Support Engineer specializing in Voice Support, you will be the key point of contact for providing technical support via voice channels. You will handle a range of technical issues, ensuring incidents are resolved efficiently following the ITIL Incident Management process. You will own the lifecycle of each ticket from logging through resolution, to maintaining clear and continuous communication with customers. The role demands strong technical troubleshooting across software, hardware, and networking systems. Experience in supporting customers from Europe and the US is crucial. Role & responsibilities : Deliver technical support via voice and email, adhering to ITIL Incident Management processes. Manage and update service tickets, ensuring timely resolution and high customer satisfaction. Own incident lifecycles from initial logging to closure, including conducting customer follow-ups and satisfaction surveys. Provide telephonic support for end users, coordinating with vendors and collaborating with internal problem management and other departments. Proactively monitor systems and execute escalation procedures where necessary. Troubleshoot a wide range of technical issues, including application support (off-the-shelf and custom), VPN software, printers, and collaboration tools. Support password reset tools, and remote control tools, and resolve issues related to MS Windows, Office suites, desktops, laptops, peripherals, and network connectivity. Assist with troubleshooting communication and collaboration platforms, including audio/video conferencing tools. Engage effectively with internal and external stakeholders to maintain smooth operations and timely issue resolution. Communicate system alerts and important updates to users regularly. Take on additional responsibilities and participate in professional development opportunities as required. Preferred candidate profile Proven experience in troubleshooting Windows operating systems. Proficiency with Active Directory, Azure, Office 365, VPN, MFA, and RDP. Familiarity with troubleshooting printers and multifunction devices (MFDs). A minimum of 5 years of experience in a technical support role within an International IT Service Desk or application support environment. Prior experience supporting customers in Europe and the US. Strong skills in customer management, problem-solving, and interpersonal communication. Exceptional verbal and written communication skills in English.

We are seeking an experienced Senior IT Admin Executive with 5+ years of progressive experience in IT infrastructure, network administration, and systems management. The ideal candidate will lead the coordination and execution of all IT functions, ensuring the systems are secure, scalable, and aligned with business objectives. Key Responsibilities Lead and manage all IT operations, including system architecture, networking, cybersecurity, and helpdesk support. Design, implement, and maintain scalable and secure IT infrastructure. Oversee the installation, configuration, and maintenance of hardware, software, and network components to ensure optimal performance and reliability. Ensure high availability and performance of IT systems through proactive monitoring and performance tuning. Develop and enforce IT policies, security frameworks, and business continuity plans to ensure optimal operational efficiency and security. Administer firewall configurations, VPN access control, and threat detection tools. Manage and support cloud platforms (AWS, Azure), virtual environments (VMware/Hyper-V), and storage solutions. Lead the projects using tools like JIRA for task management, issue tracking, and workflow optimization. Coordinate with stakeholders to gather requirements and deliver IT solutions aligned with organizational goals. Provide mentorship and supervision to IT support staff, ensuring high levels of service delivery. Oversee IT asset management, vendor relationships, procurement, and budgeting. Required Skills and Qualifications 5+ years of hands-on experience in IT management and systems/network administration. Proficient in JIRA for managing IT projects, tracking issues, and enhancing team collaboration. Strong experience with Windows and Linux server environments , cloud computing, and virtualization technologies. Deep understanding of network protocols, firewalls, routing, switching, and VPN technologies. Advanced knowledge of system security practices, data protection, backup, and disaster recovery. Relevant certifications, such as CCNA, MCSE, CompTIA Security+, and AWS/Azure certifications , are a plus. Strong analytical and problem-solving skills with a proactive mindset. Demonstrated ability to manage IT budgets, vendor contracts, and project timelines. Hands-on experience with backup solutions, system monitoring tools, and incident response processes. Ability to evaluate current IT systems, plan for scalability and ensure data integrity and business continuity.

Installation, configuration, Routing & Switching , troubleshoot security & network Infrastructure devices Knowledge of IP forwarding Firewall configuration and management Maintaining VPN, firewalls, Email security Required Candidate profile Experience in networking protocols e.g. IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP Familiarity with VPN, IDS/IPS and log analysis Monday to Friday working. Saturday only during maintenance or urgency

Troubleshooting

Technical Support Engineer Job Description Installation & configuration of desktop, laptop, peripherals Troubleshooting of hardware issues Software Installations Email, outlook configurations Windows Installations & configurations Patch installations VPN Configuration & Troubleshooting Requirements Qualification- Any degree

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 6 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location- Pune, Bangalore & Hyderabad Immediate Joiner Only

Executive IT (Linux Systems and Support) Marwadi Shares and Finance Limited. Marwadi was established in 1992 at Rajkot, Gujarat. It is a well-diversified group into Financial Services, Education and Solar energy. Currently employing more than 2000 employees as a Group. Marwadi Financial Services is the financial services arm of the Marwadi Group and has 800 plus employees across 104 locations around Gujarat and neighboring states. There are also in excess of 1450 franchisees as a part of their network. Leveraging the network and their world class product and services they have a 4.1L customer base. Job Purpose: We at Marwadi Financial Services are looking for an Executive/ Sr Executive IT Linux Infrastructure Support. Requirements: Qualification: Full-time Diploma/ Degree holder with IT Server Operation experience (Preferred RHCSA, RHCE, etc.). Information Security certification is an added advantage. CTC: Based on candidate experience and merits Location: Rajkot Vacancy: 01 Experience: Candidate should have 2 to 5 years of experience in the IT department preferred in Stock Broking company and also have experience in Linux OS with Networking, Firewall, and Endpoint Security Candidate should have experience in Install, setup and maintaining Linux servers and systems, ensuring high availability and performance to minimize downtime and support business continuity Extensive understanding of Linux operating systems (e.g. Red Het, CentOS, Ubuntu) Manage the performance of the Linux operating system, system hardware, and applications. Ability to work under pressure in a fast-paced environment. Good awareness of cyber security trends and hacking techniques and VAPT audit-related knowledge Candidate should have a good understanding of technology infrastructure using firewalls, VPN, DLP, IDS/IPS, WEB-related securities Good knowledge of LAN, WAN, and wireless network Responsibilities & Skills Candidate will be comfortable working with a variety of technologies, Linus systems, and troubleshooting of the same. Enabling the appropriate security controls ensures that the organization’s data and info structure are protected. Liaison with vendors to implement security solutions. Daily server-related tasks, reporting, and communication. Taking an active role in the change management process. Actively participating in troubleshooting and upgrading along with BOD / EOD processing for Trading Technologies such as ODIN servers. Strong attention to detail with an analytical mind and outstanding problem-solving skills. Personality: Time management and organizational skills Strong communication and teamwork abilities Continuous learning and adaptability to new technologies. Efficient, effective, and organized in both physical and digital words Modestly confident and also personable, good-humored and trustworthy Informal but 100% professional while respecting traditional courtesy and good manners.

Responsibilities: * Configure switches, VLANs, firewalls, routers, WAN connectivity * Troubleshoot network issues on LAN and WAN * Collaborate with team to resolve complex technical problems

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : Degree in ECITCS 15 years of Full time educationKey Responsibilities :- Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams- Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition.- Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999 Technical Experience :- Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls- Knowledge about Cloud platforms.- Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology.- Minimum experience on VPN configuration on SRX/Paloalto/Fortigate.- Should have prior experience in handling production network monitoring. Lab experience will not be considered.- Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRP Professional Attributes :- excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workload Educational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualification Degree in ECITCS 15 years of Full time education

As an Assistant Manager - Network Security, you will |of be responsible for ensuring the security and integity the organization's network infrastructure. You will play a crucial role in designing, implementing, and maintaining various network security solutions to protect against potential threats and unauthorized access. You are expertise in firewalls, PIX, VPN, Cisco switches, user policy management, and internet restriction instrumental in maintaining a robust and secure network environment. 1. Network Security Architecture: Collaborate with the IT team to design and implement effective network security architectures, ensuring the protection of sensitive data and critical assets. RCM 2. Firewall Management: Manage and configure firewall systems to prevent unauthorized access and protect the network against external threats. Monitor firewall logs and take appropriate actions to respond to potential security incidents. 3. VPN Implementation and Management: Configure, maintain, and troubleshoot VPN connections to enable secure remote access for authorized personnel. gaps. 4. Cisco Switch Management: Administer and maintain Cisco switches to ensure proper segmentation, VLAN setup, and netWork access controls. 5. User Policy Management: Develop and enforce network security polcies, access controls, and user pemissions to ensure compliance with security best practices and regulatory requirements. 6. Intemet Restriction and Content Filtering: Implement intemet restriction measures and content filtering solutions to prevent access to unauthorized or harnful websites, ensuring a secure browsing 7. Security Incident Response: Act as a point of contact for network security incidents. Lead the investigation, analysis, and resolution of security breaches or vulnerabilities. 8. Security Audits and Assessments: Conduct regular security assessments and audits to identify vunerabilities and potential risks. Propose and impiement appropriate measures to address any securit 9. Network Monitoring: Monitor network traffic and security logs using intrusion detection and preventin systems to proactively detect and respond to potential threats. 10. Security Awareness and Training: Conduct security awareness programs and training sessions to educats employees on best practices for network secuity and safe internet usage. 11. Vendor Management: Liaise with extermal vendors and service providers to ensure the timely and effective resolution of network security issues. 12. Documentation: Maintain comprehensive and up-to- date documentation of network security configurations, policies, and procedures. Requirements: Proven experience in network security management and administration. In-depth knowledge of firewall technologies (e.g., Cisco ASA, Palo Alto, Fortinet). Proficiency in VPN implementation and management. Strong understanding of Cisco switches and network segmentation. Familiarity with user policy management and access control mechanisms. Experience in implementing internet restriction and content filtering solutions. Knowiedge of security frameworks and best practices (e.g., IS0 27001, NIST). Ability to lead security incident response and conduct security assessments. Excellent problem-solving and analytical skills. Effective communication and interpersonal abilities. Relevant certifications such as CCNA Security, CCNP Security, or CISSP are a plus.

With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives. Role Summary: Experienced IT support technician proficient in the installation, configuration, and troubleshooting of desktops, laptops, peripherals, and software, including Windows. Skilled in patch management and the maintenance of network and local printers. Capable of VPN configuration and troubleshooting, with basic server support knowledge. Provides efficient remote support services. Key Responsibilities: Installation and configuration of desktops, laptops, and peripherals. Troubleshooting hardware issues. Software and Windows installations and configurations. Patch installations. Installation and maintenance of other computer peripherals, such as network and local printers. VPN configuration and troubleshooting. Basic server support. Remote support. Qualification: 1+ years of experience Excellent verbal, written and presentation skills. Bachelor s/Masters degree in Computer Science or a related field.

Practical experience in configuring routers/switches (e.g., CISCO and Alcatel)-How many years each Firewalls (Palo Alto and Checkpoint), -relevant yrs What are the intrusion detection/protection systems experience you have? Cisco and Alcatel Switches-relevant years Palo Alto, Checkpoint, Cisco, Juniper Firewalls.-Seperately how many years each Cisco Lightweight Access Points- Wireless controller and devices (Cisco and/or Alcatel/Aruba) -Which devise and how many years Aruba ClearPass (CPPM) Network Access Control Appliance

Role & responsibilities Install, configure, and maintain operating systems. Manage user accounts, permissions, and group policies in Active Directory. Monitor system performance and troubleshoot issues. Perform regular backups and recovery operations. Maintain server and virtualization environments. Ensure security through access controls, firewalls and antivirus software. Apply OS patches and upgrades regularly. Maintain documentation of systems and procedures. Provide support for internal users and coordinate with vendors. Install and configure local area networks (LAN) and wireless networks. Monitor network performance and optimize for speed and availability. Troubleshoot network issues and outages. Maintain network hardware (routers, switches, firewalls). Implement and maintain network security policies and procedures. Manage IP address assignments and DNS, DHCP configurations. Maintain up-to-date network documentation. Work with ISPs and vendors to support and enhance network services. IT-Infra Ticket Logging, updating, and closing tickets in Ticketing tool. IT-Assets up-to-date Inventory Management. IT- Audit compliance adherence as per IT Policies, Maintaining IT related records. Remote support for Work from home users Coordinating with customer for Remote ID and tools access Preferred candidate profile Proven experience as a System Administrator, IT Administrator, or similar role. Strong knowledge of system security and network structures. Experience with server virtualization, backups and recovery tools. Relevant certifications.

Strong expertise with DHCP, DNS administration, and LAN/WAN Proficiency with SonicWall firewall administration and SonicWall wireless access points In-depth understanding of L2 switching (VLANs, STP, link aggregation) and L3 routing concepts Over time allowance Performance bonus

Diadem Technologies Pvt. Ltd. is a leading cloud service provider and web hosting company based in India, offering managed IAAS, PAAS, and DRaaS solutions to clients nationwide. With over two decades of experience, we are committed to providing innovative and scalable solutions for businesses, especially SMEs. Join our team and be a part of a dynamic organisation driving technology transformation. Role Overview: We are looking for a motivated and detail-oriented individual who wants to build a career in networking and infrastructure support. This role offers hands-on exposure to working with firewalls, switches, server hardware, and IT asset management in a live data center environment. Key Responsibilities: - Assist in basic configuration tasks on FortiGate firewalls (VPN, port forwarding, internet access rules) - Support setup and cabling of network switches and servers - Learn to configure RAID, access IPMI interfaces, and perform OS installations - Maintain IT asset records and inventory of data center equipment - Update documentation, network diagrams, and server logs under supervision - Communicate with vendors and internal teams for hardware coordination and issue resolution Must-Have Skills: - Basic understanding of computer networking (TCP/IP, IP addressing, VLANs) - Familiarity with concepts of firewall and switch usage - Good communication skills and willingness to work in a structured environment - Strong desire to learn and grow in data center and IT infrastructure support - Attention to detail and basic documentation habits Good-to-Have Skills: - Exposure to FortiGate, Mikrotik, Cisco, or other network devices - Hands-on experience in any server or network lab setup during coursework - Any internship, project, or lab work in server deployment, RAID, or IPMI - Basic scripting knowledge or Linux/Windows OS installation experience Educational Qualification: - Diploma or Bachelor's Degree in IT, Computer Science, Electronics, or a related stream - Candidates who have completed a recognized networking course (e.g., CCNA, hardware networking diploma) will be given preference Why Join: - Great opportunity for early-career professionals to gain hands-on infrastructure skills - Work alongside experienced network and infrastructure engineers - Exposure to real-world data center operations, firewall and switch management - Structured training, SOPs, and mentorship provided for growth

Role & responsibilities Minimum 3-5 years work experience with managing an IT Infrastructure portfolio for a large / Mid-size organization. Provide technical support to end-users for hardware and software issues. Install, configure, and troubleshoot desktop systems, workstations, and applications. Diagnose and resolve hardware and software issues. Set up and configure new laptops, desktops, and peripherals. Install and configure software applications and operating systems. Maintain the inventory of all equipment, software, and software licenses. Manage security solutions, including firewalls, anti-virus, and intrusion detection systems. Provide support for network connectivity or related network issues for the user community. Ensure all incidents and service requests are logged and updated promptly within the ticketing system. Collaborate with IT team members to ensure efficient operation of the organization's desktop computing environment. Provide orientation and guidance to users on how to operate new software and computer equipment. Install, configure, and maintain security infrastructure tools, including firewalls, intrusion detection/prevention systems, endpoint protection, virtualization etc. Configure and manage Active Directory (AD) and DNS. Implement and maintain network infrastructure, including firewalls and security measures. Document and track technical issues and resolutions. Preferred candidate profile Proven work experience as an IT Support Engineer / Technical Support Engineer, or similar role. Strong knowledge of Windows and Mac operating systems. Hands-on experience with desktop and laptop hardware troubleshooting and repair. Experience with software installation, configuration, and troubleshooting. Knowledge of Active Directory (AD), DNS configuration and management. Knowledge of network fundamentals including LAN, WAN, VPN, wireless networks and Firewalls to ensure connectivity and data transmission efficiency. Ability to prioritize and manage multiple tasks simultaneously. Excellent problem-solving and communication skills. Customer-oriented and ability to provide excellent customer service. Ability to work in a team environment. Network infrastructure management (firewalls, routers, switches). Operating system installation, configuration, and maintenance (Windows). Hardware and software troubleshooting. Firewall configuration and security measures.

Role & responsibilities SYSTEM MANAGEMENT, NETWORK ADMINISTRATION,SECURITY,TROUBLESHOOTING,BACKUP AND RECOVERY,USER SUPPORT Preferred candidate profile

Location Andheri Mumbai Work Experience: 4 - 6 Years as a Senior Network Engineer Technologies: Must have extensive knowledge of Routing & Switching, VPN, Wireless Skill Set: Excellent written communication skills, expert in network troubleshooting Required Candidate profile Its only wfo profile in Mumbai / No hybrid or wfh. Shift time : US shift/ Night shift /home pic n drop available. Only hands on ex into Routing, Switching, Vpn and Wireless other ex wont be consider.

Role : Wireless Network Engineer Exp : Min 6+ yrs exp Must have : Wireless networking , Firewall , VPN , Gateway Salary : upto 13 LPA Immediate joiners would be preferred Location : Chennai Mode of interview : Virtual Regards, Allen 7200495207

Summary : 1) The candidate will be supporting the Production Network Operations of INFINET Network 2) Monitor, track, fix and report the health status of INFINET Network 3) Escalation point for all P1 level of issues Role & responsibilities : 1) Responsible for leading and managing a team of network engineers, administrators, and technicians. 2) Provide guidance, set performance objectives, and ensure the team is aligned with the organization's goals. 3) Participate in the strategic planning process, working with other stakeholders to define network infrastructure requirements, capacity planning, and future growth strategies. 4) Collaborate with network architects and other teams to develop long-term network plans. 5) Oversee the allocation and management of resources within their team. This includes personnel, budgeting, procurement, and equipment needs. 6) Ensure that the team has the necessary tools, technology, and training to effectively support the network infrastructure. 7) Responsible for establishing and maintaining network monitoring systems to proactively identify and address network performance issues. 8) Analyse network performance data, identify trends, and implement necessary adjustments or optimizations to maintain optimal network performance. 9) Lead the incident and problem management processes, ensuring that incidents are promptly resolved, and problems are thoroughly investigated and resolved to prevent future recurrences. 10) Coordinate with other teams and stakeholders to minimize the impact of network outages or disruptions. 11) Interact with external vendors and service providers to manage relationships, negotiate contracts, and ensure service level agreements (SLAs) are met. 12) Evaluate vendor proposals, select appropriate vendors, and oversee the delivery of services. 13) Responsible for ensuring that the network infrastructure complies with industry regulations and security standards. 14) Collaborate with security teams to implement and maintain network security measures, including access controls. 15) Ensure accurate documentation of network configurations, procedures, and troubleshooting guides is maintained. 16) Generate reports on network performance, incident response, and maintenance activities to provide visibility to stakeholders and executive management. 17) Foster a culture of continuous improvement within the team, seeking opportunities to optimize network operations processes, enhance network performance, and implement best practices. 18) Stay updated on emerging technologies and industry trends to ensure the network infrastructure remains current and efficient. 19) Communicate with various stakeholders, including executive management, IT teams, and end-users, to provide updates on network operations, performance, and project status. 20) Act as a liaison between the network operations team and other departments, ensuring effective communication and collaboration. Preferred candidate profile : 1) Strong understanding of Enterprise Network, system and application level Security issues. - Mandatory 2) Routing and Switching - Mandatory 2) MPLS, SD-WAN, SDN Technology - Mandatory 3) Network Security - Firewalls, IDS/IPS, Proxy - Mandatory 5) Good understanding and skills in Network Traffic Engineering and Analysis - Mandatory Certification : 1) CCNP - Mandatory 2) CCIE - Desirable 2) ITIL Foundation / ITIL Managing Professional (MP) - Desirable Experience: 1) 9 plus years of experience over working on large complex Enterprise class Networks or B.Sc (Computers) with 10 plus years of working experience on large complex enterprise network- Mandatory 2) Must have handson experience in Routing protocols like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 3) Experience on SD-WAN - Mandatory 4) Experience in Software Defined Network (SDN) - Mandatory 5) At least 3-5 years of experience in leading a NOC of L1/L2/L3 Engineers. - Mandatory 6) Extensive experience leading and managing complex internetworking solutions from design to implementation. - Mandatory 7) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 8) Experience in Video Conferencing Equipment Management and Operations. - Desirable. 9) Experience in Fiber deployment including its active components - Desirable 10) Experience in Security devices - Added advantage. 11) Experience in dealing with banks / financial institutions /NBFCs - Added advantage

Troubleshooting Networking VPN Configuration Cloud deployment Firewall.

We are seeking an experienced IT Manager with 7+ years of progressive experience in IT infrastructure, network administration, and systems management. The ideal candidate will lead the coordination and execution of all IT functions, ensuring the systems are secure, scalable, and aligned with business objectives. Key Responsibilities Lead and manage all IT operations, including system architecture, networking, cybersecurity, and helpdesk support. Design, implement, and maintain scalable and secure IT infrastructure. Oversee the installation, configuration, and maintenance of hardware, software, and network components to ensure optimal performance and reliability. Ensure high availability and performance of IT systems through proactive monitoring and performance tuning. Develop and enforce IT policies, security frameworks, and business continuity plans to ensure optimal operational efficiency and security. Administer firewall configurations, VPN access control, and threat detection tools. Manage and support cloud platforms (AWS, Azure), virtual environments (VMware/Hyper-V), and storage solutions. Lead the projects using tools like JIRA for task management, issue tracking, and workflow optimization. Coordinate with stakeholders to gather requirements and deliver IT solutions aligned with organizational goals. Provide mentorship and supervision to IT support staff, ensuring high levels of service delivery. Oversee IT asset management, vendor relationships, procurement, and budgeting. Required Skills and Qualifications 7+ years of hands-on experience in IT management and systems/network administration. Proficient in JIRA for managing IT projects, tracking issues, and enhancing team collaboration. Strong experience with Windows and Linux server environments , cloud computing, and virtualization technologies. Deep understanding of network protocols, firewalls, routing, switching, and VPN technologies. Advanced knowledge of system security practices, data protection, backup, and disaster recovery. Relevant certifications, such as CCNA, MCSE, CompTIA Security+, and AWS/Azure certifications , are a plus. Strong analytical and problem-solving skills with a proactive mindset. Demonstrated ability to manage IT budgets, vendor contracts, and project timelines. Hands-on experience with backup solutions, system monitoring tools, and incident response processes. Ability to evaluate current IT systems, plan for scalability and ensure data integrity and business continuity.

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

Greetings from Squirrel Softech Services – SAP Partner Company. AWS Networking (VPC, Subnets, NAT, Route 53) Linux Server Administration Network Troubleshooting Security Groups, NACLs, IAM Cloud Monitoring Tools Strong Communication

MG Road, Bangalore (Work from Office)- 6 Days Working Role & responsibilities Key Responsibilities Assist the IT Manager in planning and leading all computer-related activities within the organization Supervise and maintain the companys computing infrastructure (hardware, software, network, and security systems) Ensure network security, data backup systems, and disaster recovery protocols are robust and regularly updated Analyse system performance, identify vulnerabilities, and implement timely solutions Manage voice, video, and data communications systems Conduct audits and ensure proper documentation for compliance Oversee configuration and maintenance of servers, workstations, and networking equipment Support domain controller, Active Directory, firewall, and VPN applications Prepare and execute preventive maintenance schedules Implement IT audit findings and adhere to SOPs Technical Skills & Qualifications Bachelors degree in Computer Science or MCA Hands-on experience in network setup, system administration, and infrastructure troubleshooting Understanding of CAT5/6 cabling, switches, LAN/WAN, wireless networks, and Windows server environments Working knowledge of Active Directory, firewalls, VPNs, and backup systems Diploma in Computer Hardware & Networking is an added advantage