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0.0 - 1.0 years
1 - 2 Lacs
vadodara
Work from Office
Responsibilities: * Collaborate with cross-functional teams on project deliveries. * Ensure network security through firewall and VPN configurations. * Troubleshoot network issues using LAN, router, switch, and IP expertise.
Posted 1 day ago
1.0 - 6.0 years
4 - 8 Lacs
noida
Hybrid
NAME OF PROJECT: Support Service Desk for Adobes Digital Marketing/Media Enterprise clients GENERAL DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (Inbound & Outbound) , chats, email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all stages during the communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while driving issues forward. Quickly learn and apply new knowledge and concepts. REQUIRED SKILLS FOR THE JOB: Must be a Technical Graduate. Having 2+ years previous Technical Support Center experience with an emphasis on business to business / Enterprise support interactions. Outstanding written & verbal communication skills in English with a neutral accent. Experience working in a team environment and managing a diverse workload. Experience in supporting software applications and troubleshooting in Windows and /or Mac environment. Knowledge of Adobe products would be preferred. Familiarity with MSI and MSP installers as well as deployment technologies such as SMS, GPO, Apple Remote Desktop would be desirable. Basic knowledge of Active Directory, Cloud technology, SSO would be an advantage. General cultural awareness, particularly for resources who are supporting customers in region other than the one they are located in (e.g., ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers.
Posted 3 days ago
5.0 - 10.0 years
25 - 30 Lacs
pune
Work from Office
High quality delivery of service now requests and projects meeting customer requirements within agreed timelines. Communicating effectively with key business users regarding requirements. Create and maintain knowledge articles. Mentor new team members and Conduct knowledge sharing sessions. Prepare traning plans and documentation. Identify and improve efficiency and potential improvements of the network environment. Participate in the testing/piloting of new services/hardware. Ensure Service Quality Targets are met for offered Connectivity services. Plan and prepare change orders as per organization standards. Analyze and resolve network issues. Provide oncall support to the customers Requirements Strong functional knowledge and extensive experience on the following network products F5 Load Balancer Check Point and fortigate firewalls Cisco Routers and Switches Cisco ACI Bluecoat Proxy Extensive working experience on large scale network infrastructure. Good knowledge and understanding of end-to-end network design in large scale IT infrastructure. Experience with F5 Load Balancer (LTM and GTM ) including configuation of iRules, Trafic Management Policies, SSL profiles, Virtual Servers, etc Experience with Check Point and Fortigate Firewals including configuation of Access and NAT Rules, Routing, VPN configuration. Experience in Routing and Switching (Cisco and Arista). Experience with Bluecoat proxy including configuration including URL whitelisting and proxy forwarding.
Posted 4 days ago
1.0 - 4.0 years
1 - 3 Lacs
pune
Remote
Dear Candidate, We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients for our IT services/products. Your primary objective will be to resolve technical issues, troubleshoot problems, and ensure customer satisfaction. Interested candidate please reply to the same mail recruitment1@mitspl.com or 87668 12790 Location: VimanNagar Pune. Job Title: Technical Support Engineer (Willing to work on site) Department: Technical Support Reports to: Manager Requirements: 1. Education: BE/BTech in Computer Science, IT, or related field (or equivalent experience) 2. Experience: 06 months -1.5 years of experience in technical support, troubleshooting, and customer service (freshers with strong technical skills can also apply) 3. Skills: - Strong technical skills in relevant areas (e.g., cloud computing, networking, database management) - Excellent problem-solving, analytical, and troubleshooting skills - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and prioritize multiple tasks. As part of this role, you will be expected to conduct site visits to deliver technical support according to client requirements. If this is acceptable to you, please confirm. The company will reimburse all travel-related expenses for these visits. Interested candidate please reply to the same mail recruitment1@mitspl.com or 87668 12790
Posted 4 days ago
5.0 - 9.0 years
8 - 12 Lacs
noida
Work from Office
Broad Function As a Senior System Administrator at FCI-CCM, you will be responsible for ensuring the smooth operation, maintenance, and security of our IT systems, infrastructure, and network. You will collaborate with cross functional teams to address technical issues, implement solutions, and optimize our IT environment for maximum efficiency and performance. Roles and Responsibilities: Windows System Administration : Installation, configuration, and maintenance of Windows Servers, including 2012 and 2019 editions. Regular maintenance of all installed systems and infrastructure. Installation, configuration, testing, and maintenance of operating systems and other system management tools. Continuous monitoring and performance testing of Windows Server OS for potential bottlenecks, with the ability to identify and implement solutions and fixes. Linux Skills: Proficiency in managing Linux servers within virtualized environments. Experience with Linux desktops in Domain environments. Familiarity with Linux scripting languages. Installation, configuration, and maintenance of services such as Bind, Apache, MySQL, nginx, FTP, etc. Ability to build and monitor services on production Linux servers. Firewall Management: Administration and troubleshooting of SonicWALL Firewalls. Evaluation, implementation, and monitoring of incoming network change requests. Expertise in IP-based rule-defined access, NAT, and VPN configuration. Configuration of load balancing and high availability. Continuous firewall log monitoring and proactive incident handling. Cisco Switching & Wireless Infrastructure: Administration and troubleshooting of Cisco L3 switches, including VLAN, STP, trunking, inter-VLAN routing, and QoS. Management of Cisco Managed Access Points and Wireless Controllers. Configuration and monitoring of Managed Switches for LAN/WAN optimization. Configuration of SSIDs, wireless security (WPA2/WPA3, 802.1x), and guest Wi-Fi networks. Monitoring and analyzing switch/AP performance, bandwidth utilization, and traffic flows. Implementation of network segmentation and security best practices. General Responsibilities: Collaborate with cross-functional teams to ensure IT infrastructure meets business needs. Perform routine system and infrastructure audits for security and performance enhancements. Troubleshoot and resolve complex system and network issues promptly. Maintain up-to-date documentation of system configurations and procedures. Stay current with industry trends and emerging technologies to provide recommendations for system improvements Requirements Key skills & Desired Experience required for the role: Knowledge of ticketing tools like fresh service, zoho will be an added advantage. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 5 years of experience in IT system administration, infrastructure, and network maintenance. Strong expertise in Windows and Linux system administration. Proficiency in managing network firewalls, particularly SonicWALL. Hands-on experience with AWS cloud infrastructure. Excellent problem-solving and troubleshooting skills. Strong communication and teamwork skills. Relevant certifications (e.g., MCSE, AWS Certified SysOps Administrator) are a plus Benefits The company offers a range of employee benefits including: Cashless medical insurance for employees, spouse, and children Accidental insurance coverage Life insurance coverage Company-paid lunch Company-paid transportation Access to online learning platforms such as Udemy and LinkedIn Learning Retirement benefits including Provident Fund (PF) and Gratuity Sodexo benefits for income tax savings Paternity & Maternity Leave Benefit National Pension Saving
Posted 4 days ago
3.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Role & responsibilities Proficiency in System Administration with knowledge of computer networking, hardware, and software. Understanding of network protocols, VPN setup, firewalls, intrusion detection systems, antivirus software, and endpoint security software configuration. Experience in monitoring network traffic and optimizing performance. Expertise in vulnerability assessments and patch management. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Preferred candidate profile Note : Looking for Immediate joiners only . Install, configure, and maintain hardware and software systems. Monitor system performance and troubleshoot issues computer and Networks. Provide technical support to employees and resolve IT-related problems. Manage user accounts and permissions. Perform regular security tests and monitor for security threats. Maintain and Monitor network infrastructure, including LAN and WAN. Document system configurations and procedures. Proficient in System Administration with knowledge of computer networking, hardware, and software. Understanding of network protocols, VPN setup, firewalls, intrusion detection systems, antivirus software, and endpoint security software configuration. Experience in monitoring network traffic and optimizing performance. Skilled in vulnerability assessments and patch management. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. System Maintenance & Uptime: Configuring endpoints, VPNs, security protocols, and group policies. Conducting regular data backup processes for respective teams. Configuring, optimizing, and replacing computer hardware as necessary. Support: Responding to and resolving IT tickets in a timely manner. Providing technical support to staff and users.
Posted 4 days ago
2.0 - 3.0 years
3 - 5 Lacs
ahmedabad
Work from Office
Job Title: Helpdesk/ support desk engineer L1 Location: Makarba, Ahmedabad (on-site) Working Days: 5 Days Shift: Australia Shift (4 AM to 2 PM) Employment Type: Full-time Skills & Experience: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools A proven track record of developing and implementing IT strategy and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Proven success in an IT role Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching Experience in project management, application design and integration, and cloud computing Expertise in analysing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication Knowledge of Networking concept Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Enable faster and smarter business processes, and develop analytics for meaningful insights Work with internal and external partners to communicate project status, activities, and achievements Required Qualifications: MCSA, MCSE, VMware or other related certificates Any Graduation degree in Computer Science or relevant field
Posted 5 days ago
2.0 - 6.0 years
1 - 6 Lacs
pune, mumbai (all areas)
Work from Office
Roles and Responsibilities Provide Level 1 (L1) and Level 2 (L2) technical support for network infrastructure, including routers, switches, firewalls, VPNs, and LAN/WAN connectivity. Troubleshoot complex network issues using various tools such as ping, traceroute, MRTG, and Wireshark. Configure and troubleshoot IP addressing schemes, subnetting concepts like VLANs and routing protocols like OSPF and EIGRP. Collaborate with team members to resolve high-priority incidents within SLA targets.
Posted 5 days ago
0.0 - 3.0 years
2 - 2 Lacs
nagpur
Work from Office
Responsibilities: * Provide technical support via phone, email & chat * Maintain customer satisfaction through timely resolutions * Collaborate with IT team on system improvements * Troubleshoot hardware & software issues
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
ludhiana, punjab
On-site
You will be joining Inspirisys, a company with a legacy of over 30 years, known for driving digital transformation with cutting-edge technologies. As a subsidiary of CAC Holdings Corporation Japan, we prioritize quality and attention to detail to ensure our solutions meet the highest standards. Specializing in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking, and Product Engineering & Development, we empower clients to achieve their digital objectives. As an Experienced IT support technician, your responsibilities will include: - Installing and configuring desktops, laptops, and peripherals. - Troubleshooting hardware issues. - Installing and configuring software and Windows. - Managing patch installations. - Maintaining network and local printers. - Configuring and troubleshooting VPN. - Providing basic server support. - Offering efficient remote support services. Qualifications required for this role: - 1+ years of experience in IT support. - Excellent verbal, written, and presentation skills. - Bachelors/Masters degree in Computer Science or a related field.,
Posted 5 days ago
5.0 - 8.0 years
3 - 7 Lacs
noida
Work from Office
Broad Function: As a Senior System Administrator at FCI-CCM, you will be responsible for ensuring the smooth operation, maintenance, and security of our IT systems, infrastructure, and network. You will collaborate with cross functional teams to address technical issues, implement solutions, and optimize our IT environment for maximum efficiency and performance. Roles and Responsibilities: Windows System Administration : Installation, configuration, and maintenance of Windows Servers, including 2012 and 2019 editions. Regular maintenance of all installed systems and infrastructure. Installation, configuration, testing, and maintenance of operating systems and other system management tools. Continuous monitoring and performance testing of Windows Server OS for potential bottlenecks, with the ability to identify and implement solutions and fixes. Linux Skills: Proficiency in managing Linux servers within virtualized environments. Experience with Linux desktops in Domain environments. Familiarity with Linux scripting languages. Installation, configuration, and maintenance of services such as Bind, Apache, MySQL, nginx, FTP, etc. Ability to build and monitor services on production Linux servers. Firewall Management: Administration and troubleshooting of SonicWALL Firewalls. Evaluation, implementation, and monitoring of incoming network change requests. Expertise in IP-based rule-defined access, NAT, and VPN configuration. Configuration of load balancing and high availability. Continuous firewall log monitoring and proactive incident handling. Cisco Switching & Wireless Infrastructure: Administration and troubleshooting of Cisco L3 switches, including VLAN, STP, trunking, inter-VLAN routing, and QoS. Management of Cisco Managed Access Points and Wireless Controllers. Configuration and monitoring of Managed Switches for LAN/WAN optimization. Configuration of SSIDs, wireless security (WPA2/WPA3, 802.1x), and guest Wi-Fi networks. Monitoring and analyzing switch/AP performance, bandwidth utilization, and traffic flows. Implementation of network segmentation and security best practices. General Responsibilities: Collaborate with cross-functional teams to ensure IT infrastructure meets business needs. Perform routine system and infrastructure audits for security and performance enhancements. Troubleshoot and resolve complex system and network issues promptly. Maintain up-to-date documentation of system configurations and procedures. Stay current with industry trends and emerging technologies to provide recommendations for system improvements Requirements Key skills & Desired Experience required for the role: Knowledge of ticketing tools like fresh service, zoho will be an added advantage. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 5 years of experience in IT system administration, infrastructure, and network maintenance. Strong expertise in Windows and Linux system administration. Proficiency in managing network firewalls, particularly SonicWALL. Hands-on experience with AWS cloud infrastructure. Excellent problem-solving and troubleshooting skills. Strong communication and teamwork skills. Relevant certifications (e.g., MCSE, AWS Certified SysOps Administrator) are a plus Benefits The company offers a range of employee benefits including: Cashless medical insurance for employees, spouse, and children Accidental insurance coverage Life insurance coverage Company-paid lunch Company-paid transportation Access to online learning platforms such as Udemy and LinkedIn Learning Retirement benefits including Provident Fund (PF) and Gratuity Sodexo benefits for income tax savings Paternity & Maternity Leave Benefit National Pension Saving
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
bengaluru
Work from Office
What youll do Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences. Operational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift Process – Calls & Chats / Email / Requests 5 days work from Office Mandatory Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months – 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Problem-solving and critical thinking abilities. Excellent problem-solving and analytical skills, Strong communication and interpersonal skills. Ability to work collaboratively in a team with 24/7 work environment. SHARE RESUMES TO afreen.banu@in.experis.com
Posted 6 days ago
3.0 - 5.0 years
3 - 4 Lacs
chennai
Work from Office
Roles and Responsibilities Manage IT infrastructure operations, including server administration, network administration, firewall management, VPN configuration, and domain server maintenance. Ensure system security by implementing antivirus measures, managing backups, configuring firewalls, and securing mail servers. Oversee IT security management practices to prevent unauthorized access and data breaches. Troubleshoot technical issues related to hardware and software components of the organization's IT systems. Collaborate with team members to resolve complex technical problems. Desired Candidate Profile 3-5 years of experience in a similar role or relevant field (server administration). Bachelor's degree in Electrical and Electronics Engineering (B.Tech/B.E.) or Information Technology (B.Tech/B.E.). Strong knowledge of Windows Server Administration, Network Administration, Firewall Management, VPN Configuration, Backup Management, Server Security, Domain Server Maintenance.
Posted 6 days ago
3.0 - 5.0 years
3 - 4 Lacs
pune
Work from Office
Job Code: Senior System Administrator Position: 2 Certifications required : MCSE & CCNA Skill set : LAN / WAN, Systems, OS Windows XP,7,8,10 Windows server 2003, 2008R2 2012R2, Good knowledge of Active directory, Good knowledge of Computer Hardware, & Networking, Knowledge of Microsoft Technologies, Good Knowledge of Microsoft Outlook & windows Live Mail. Knowledge of various Developers softwares installations. Knowledge of IIS 6.0 / 7.0 / 7.5/8 & above Experience : 2-4 Years Role: Candidate will look after. - Networking Activities. - Desktop, Laptop Management. - Backup Management. - Internet Management. - Hardware Management. - Web Server Management. - MS SQL Database Management. - Active Directory & Group Policy Management
Posted 1 week ago
5.0 - 8.0 years
6 - 12 Lacs
chandigarh
Work from Office
Key Responsibilities: Design, implement, and manage LAN/WAN networks to support business operations. Configure and maintain routing and switching hardware and protocols. Administer and monitor firewalls to secure the network against unauthorized access. Manage and support VPN solutions for secure remote access and site connectivity. Implement and maintain load balancing solutions to ensure network availability and performance. Monitor, detect, and respond to threats using IDS/IPS systems . Utilize network monitoring and troubleshooting tools to proactively identify and resolve network issues. Work closely with the IT team to plan for capacity, upgrades, and changes in network infrastructure. Maintain accurate documentation of network configurations and procedures. Educational Qualifications: MCA, M.Tech, M.Sc., B.E/B.Tech in any discipline, BCA, or MBA (IT). Experience: Minimum 5 years of experience in network administration or engineering, with hands-on expertise in managing and configuring LAN/WAN environments, routing and switching, firewalls, and network security technologies such as VPNs, load balancers, and IDS/IPS. Last Date for Apply: 11th September 2025
Posted 1 week ago
8.0 - 11.0 years
12 - 17 Lacs
mumbai
Work from Office
Your Role Provide technical leadership and guidance to network engineering and operations teams, fostering a culture of innovation, collaboration, and continuous improvement. Design and implement complex network architectures, including LANs, WANs, wireless networks, internet connectivity, third-party access solutions, cloud service integrations, cloud networks (AWS, Azure, GCP), and VPN configurations to meet high availability standards. Evaluate and recommend new networking technologies, products, and services, offering recommendations for network development and improvements based on understanding cutting-edge technologies. Develop and maintain network architecture standards, guidelines, and best practices, ensuring consistency, security, and compliance across the organization. Conduct architecture reviews to ensure compliance with standards and best practices, identifying and addressing any potential issues or risks related to network design and implementation. Your Profile Conduct architecture reviews to ensure compliance with standards and best practices, identifying and addressing any potential issues or risks related to network design and implementation. Ensure all network infrastructure adheres to relevant regulatory requirements and internal security policies, including regular audits and updates, with experience in regulatory or compliance networks such as NERC / CIP or SOX highly desired. Lead and participate in ideation and concept design, creating new and reusable hardware architectures for current and new product categories. Provide strategic direction for the planning, design, and architecture of high-quality, complex hardware systems. Work with different constituencies including Product Group Technology Leads, Product Managers, Marketing, Sales/SEs to define technology roadmap What will you love working at Capgemini Capgemini offers world-class technical training certifications, and access to learning portals. Strong sense of purpose,appreciation, and ethical standards in client dealings You get to work with international teams, which boosts cross-cultural communication and global project experience.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
bengaluru
Work from Office
Job Title: Desktop Administrator Location: Bangalore Experience: 25 Years Designation: Desktop Administrator • IT Infrastructure & Governance Shift: 1 PM to 10 PM or 10 PM to 7AM Job Summary: The Desktop Administrator is responsible for managing, configuring, and maintaining desktop environments across the organization. This role ensures the stability, security, and optimal performance of end-user systems, including desktops, laptops, and related software. Key Responsibilities: Install, configure, and maintain Windows desktops and laptops. Manage patching, updates, and security compliance for all endpoints. Administer Active Directory, and user profiles. Monitoring The Ticketing portal and handling the assigned Tickets. Deploy and manage applications using SCCM, Intune, or similar tools. Monitor and troubleshoot desktop performance, hardware failures, and software issues. Maintain endpoint security solutions (antivirus, encryption, etc.). Manage desktop imaging and deployment processes. Provide Level 2/3 support for escalated desktop issues. Maintain accurate asset inventory and documentation. Collaborate with the Service Desk and Infrastructure teams for issue resolution and projects. Required Skills & Qualifications: Education: Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). Experience: 2–5 years in desktop administration or end-user computing roles. Strong knowledge of Windows OS, Active Directory, Group Policy, and Office 365. Experience with SCCM, Intune, or other endpoint management tools. Familiarity with networking basics (TCP/IP, DNS, DHCP). Excellent troubleshooting and problem-solving skills. Preferred Skills: Knowledge of PowerShell scripting for automation. Experience with VDI environments (Citrix, VMware Horizon).
Posted 1 week ago
2.0 - 4.0 years
4 - 7 Lacs
bengaluru
Work from Office
IT Support Specialist Location: Bangalore, India Employment Type: Full-time About Us We are a Managed Services Provider (MSP) delivering IT solutions to a diverse range of clients. Most of our clients are based on Australia, but we support a user base that is geographically dispersed across many countries. We pride ourselves on strong technical expertise and excellent customer service. The Role As an IT Support Specialist, you will be the rst point of contact for our clients, providing professional and timely support across Microsoft 365, Windows environments, networking, and end-user devices. You will be primarily dedicated to one of our clients that has an oice based out of Bangalore, India. Key Responsibilities • Provide remote and onsite support to client users on Windows 10/11 devices • Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) • Manage Windows Server environments, including Active Directory user and group administration • Perform basic networking support (IP troubleshooting, DNS, DHCP, VPN, and printer/network device setup) • Troubleshoot, diagnose, and resolve hardware and software issues • Maintain accurate documentation of client environments and support activities • Communicate ejectively with clients, ensuring issues are explained in clear, non- technical language • Escalate complex issues to senior engineers as required Skills & Qualications Hands-on experience with Microsoft 365 administration Solid understanding of Windows Server and Active Directory • Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP) • Strong background in desktop support for Windows 10/11 • Excellent written and verbal communication skills in English. • Customer-focused attitude with strong problem-solving skills. Desirable (Nice to Have) • Knowledge of PowerShell • Familiarity with RMM tools and ticketing systems • Certications such as CompTIA A+/Network+, Microsoft 365 certications, Windows Server certications, or equivalent.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
noida
Work from Office
Role & responsibilities Helpdesk Analyst at Grade-4,5 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Should possess good analytical/ technical knowledge. Location Noida (144) & CoimbatorePosition: : Permanent with NTT DATASalary Grade 4 :4.8 Lpa+ 10% varaible Grade5- 5.97 LPA +10% varaible Rotational Shifts One side cab and one side shuttle Immediate Joiner wo can join within a month Milki bisht 7678666623 Email id yuvraj.mandal@nlbtech.in
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
hyderabad
Work from Office
Responsibilities Identify, troubleshoot, and resolve hardware, software, and network-related issues for end-users. Act as the primary contact for the IT Service Desk, ensuring timely response to customer issues. Follow up with clients to confirm their IT systems are fully operational after troubleshooting. Adhere to IT department strategies, processes, policies, and procedures. Provide out-of-hours support when required (on-call hours). Suggest opportunities for cost reduction and value improvement. Requirements 02 years of IT Help Desk support experience. Hands-on experience with Windows OS. Knowledge of improving performance of laptops/desktops. Experience or knowledge of Windows Administration. Configuring and troubleshooting printers. Familiarity with Office 365, SharePoint, OneDrive, MS Teams, and other MS products. Knowledge of Azure (advantage). Ability to work independently or in a team with limited supervision. Strong analytical, problem-solving, and communication skills. Good organizational skills and attention to detail. Key Skills Hardware troubleshooting & maintenance (PCs, laptops, printers, peripherals). Software installation, configuration, and issue resolution. Network troubleshooting (LAN, WAN, Wi-Fi, VPN, DNS, DHCP, IP addressing). Operating systems knowledge (Windows, Linux, macOS). Remote desktop tools & IT Service Desk systems (ServiceNow, Jira, Zendesk). Cybersecurity basics (antivirus, firewalls, data protection policies). The Face to Face Interview will be scheduled between 8th to 16th September for the shortlisted candidates .
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
mumbai
Work from Office
Were looking for a proactive System Administrator with strong skills in firewall and VPN configuration. If youre passionate about network security and IT infrastructure, this role offers both challenge and growth in a dynamic environment.
Posted 1 week ago
5.0 - 8.0 years
3 - 5 Lacs
kochi
Work from Office
Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems. Manage and troubleshoot firewalls and network security issues. Assist in the implementation and administration of IT service management processes. Handle escalations and resolve complex technical issues in a timely manner. Collaborate with clients to understand their IT needs and provide tailored solutions. Conduct training sessions IT systems and best practices. Preferred candidate profile
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
greater noida
Work from Office
Required Network Engineer Person should be from the Travel/BPO Industry Candidate should be Comfortable with the night shift Should have min 1 to 3 Years of experience 5 Days working Night shift Job location - NOIDA Call - 9706756724 Hr JEET
Posted 1 week ago
4.0 - 5.0 years
3 - 6 Lacs
navi mumbai
Work from Office
Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN,Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Networks and Systems Engineer at our company, you will be responsible for maintaining and administering our computer network and servers. Your primary duties will include overseeing the maintenance of computer networks, hardware, software, and related systems, conducting disaster recovery operations, safeguarding data, software, and hardware from potential attacks, and replacing faulty network hardware components when required. Additionally, you will collaborate closely with network users to identify issues and resolve existing problems. To excel in this role, you must possess a solid understanding of network infrastructure and hardware. You should be capable of implementing, managing, and troubleshooting network devices such as WAPs, firewalls, routers, switches, and controllers. Proficiency in application transport and network infrastructure protocols is highly desirable. Your responsibilities will include managing the network infrastructure of various environments, including offices, production areas, data centers, and end-user settings. You will be responsible for maintaining network infrastructure components like firewalls, VPN gateways, VLANs, and more. Monitoring server health, network status, and application performance, along with troubleshooting and analyzing network-related performance issues, will be a crucial aspect of your role. You will also be tasked with finding low-latency solutions for existing networks, coordinating with third parties to uphold network lines and data center infrastructure, and collaborating with developers to support and troubleshoot Linux-based servers and applications. Key Requirements: - Experience in network administration and familiarity with network design, operation, or automation - Proficiency in supporting and troubleshooting large networks, including multicast configuration - Knowledge of Unix/Linux systems, expertise in scripting languages like Bash/Python/Perl for infrastructure maintenance, and hands-on experience with monitoring and network support tools - Familiarity with protocols such as OSI layers, TCP/IP, UDP, DNS, DHCP, BGP, OSPF, MSDP, and PIM - Understanding of Firewall Technology, VPN configuration (IPsec VPN, SSL VPN, Site-to-site VPN), and troubleshooting - Knowledge of WAN, LAN, and data center network architectures - Bachelor's degree in Computer Science with a minimum of 2 years of experience - Previous experience in the High-Frequency Trading industry is a significant advantage - Strong communication and interpersonal skills - Self-motivated with the ability to work on assignments with minimal supervision - CCNP or CCNA certification and Red Hat Certified System Administrator (preferred),
Posted 1 week ago
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