127 Vpn Configuration Jobs - Page 4

Hiring for int voice process (Tech support) Must have min 1y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 6LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 85295 46798 (Divisha)

Configure, review & manage firewall policies (Palo Alto, Fortinet, Checkpoint). Administer Web Application Firewall (WAF). Deploy, modify & troubleshoot security profiles, access rules, & VPN. Lead migration & implementation of new security controls. Required Candidate profile Exp with Firewall rule optimization & cleanup. Firmware & Patch Management for security devices. Exposure to Security Information & Event Management (SIEM) tools. Exp in Application Load Balancer.

Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers in troubleshooting issues with products or services and provide appropriate solutions. Handle a variety of customer concerns, from basic questions to more complex problems, ensuring a high level of customer satisfaction. Record all customer interactions in the system, ensuring accurate and up-to-date information. Collaborate with internal teams to escalate and resolve issues that require further investigation or technical support. Offer product or service recommendations to customers based on their needs and inquiries. Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided. Participate in training sessions to improve customer service skills and product knowledge. Assist in maintaining knowledge base articles or customer service documentation for future reference. Key Requirements: Education: Bachelors degree preferred. Experience: 3 months plus Good Communication skill. 24/7 work from office.

Greetings from Trigent Software!! ** We are hiring for Technical Support Engineer ** Role: Technical Support Engineer Mode of Work: Work from Office Location: Bangalore Working Days: 5 days Shift: US Rotational shift Qualification: Only graduates (BE, BCA, MSC,BSC,BTech) Salary: Fresher - 2.40 LPA Responsibility: As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. - Maintain exceptional communication skills to keep our world-class systems running. - Act as the ongoing interface between the client and the system or application. - Dedicate to quality and ensure client satisfaction. - Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: - Must To Have Skills: Service Desk Management. - Good To Have Skills: Service Desk Voice Support. - Strong understanding of ITIL framework. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Service Desk Management. - This position is based at our Bengaluru office. Perks and Benefits: * 2- way Cab will be provided * Food facility **NP - Only Immediate Joiners** Interested candidates can connect to HR Reena @8072181834 or can share their updated resumes to reena_s@trigent.com Regards, HR Reena Trigent Software 8072181834 reena_s@trigent.com

Nexapp Technologies Pvt. Ltd. is seeking a highly skilled and experienced Lead Technical Network Support - L3 to join our Network Operations Center (NOC) team in Pune. This role is critical in managing complex network issues, overseeing NOC operations, and leading a team of network engineers. The ideal candidate will have a strong background in network support, proven leadership abilities, and extensive experience with advanced networking technologies. Key Responsibilities: Team Leadership and Mentoring: Lead and mentor a team of L2 and L1 network engineers within the NOC, providing technical guidance and support. Develop and deliver training programs to enhance the skills and knowledge of the NOC team. Conduct performance evaluations, set goals, and offer ongoing feedback to team members. Advanced Network Support: Oversee and resolve high-level network issues, including those related to routing, switching, firewalls, and VPNs. Perform comprehensive analysis of network performance and reliability issues, implementing corrective actions as necessary. Ensure efficient management and support of network infrastructure, including both hardware and software components. Incident and Problem Management: Act as the escalation point for critical network incidents and outages, ensuring timely and effective resolution. Lead root cause analysis efforts for recurring issues and implement long-term solutions. Collaborate with other departments to resolve cross-functional issues and ensure comprehensive incident management. Escalation Management: Develop and manage escalation procedures to ensure the swift handling of critical network issues. Coordinate with senior management and stakeholders for complex or unresolved issues. Monitor and review escalated cases to ensure they are resolved efficiently, documenting lessons learned and driving process improvements. NOC Operations Management: Oversee day-to-day NOC operations, ensuring high levels of service availability and performance. Implement and manage operational procedures to maintain effective network monitoring and incident response. Ensure adherence to service level agreements (SLAs) and operational standards. Network Design and Optimization: Assist in planning and designing network architecture and infrastructure upgrades. Evaluate and recommend improvements to network performance, security, and scalability. Conduct capacity planning and performance tuning to ensure optimal network operations. Documentation and Reporting: Maintain detailed and accurate documentation of network configurations, changes, and troubleshooting activities. Prepare and present regular reports on network performance, incidents, escalations, and resolutions. Ensure compliance with internal and external documentation and reporting standards. Customer and Stakeholder Communication: Communicate effectively with internal and external stakeholders regarding network issues, escalations, and resolutions. Provide technical support and consultation to customers and other departments as needed. Manage relationships with vendors and service providers to address network-related issues. Requirements Qualifications: Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 7-10 years of experience in network support, with at least 3-5 years in a leadership or senior technical role within a NOC environment. Technical Skillsets: Extensive experience with advanced networking technologies, including TCP/IP, BGP, OSPF, MPLS, and VPNs. Strong knowledge of network security concepts and technologies (e.g., firewalls, IPSec, SSL/TLS). Hands-on experience with network devices and equipment from vendors such as Cisco, Juniper, Fortinet, and others. Proficiency in network monitoring and management tools. Experience with network design, optimization, and troubleshooting. Soft Skills: Excellent leadership and team management skills. Strong problem-solving and analytical abilities. Effective communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Certifications (Preferred): Relevant certifications (e.g., CCNA CCNP , CCIE,) are highly preferable.

About PATRA Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines. Mode of Work : Both WFH & WFO Job Location : Hyderabad Flexible for rotational shifts including night Open for travelling to other PATRA offices based on business needs CORE DUTIES: Responsible for designing, organizing, modifying, installing, and supporting the company's network systems. Designs and supports LANs, WANs, Internet and intranet systems, network segments, VPN tunnels, and Wifi systems. The Sr. Network Administrator is expected to provide escalation technical support for the team and be a lead in network project implementations. Configure and support LANs, WANs, VPNs, IPSec tunnels, network segments, Internet, and intranet systems. Install and maintain network hardware and software and create network diagrams and SOPs. Analyze and isolate network issues. Monitor networks to ensure security and availability to specific users and systems. Complete firewall and switch log reviews to identify areas of opportunity. Evaluate and modify system configurations to improve network performance. Complete service desk tickets. Develop automation scripts for Firewall and Switches. Resolve Escalations needs for the Networking team. Determine network and system requirements. Support relationship development with ISPs across India locations (TATA, Airtel, etc.) Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations Design and deploy networks infrastructure, including VLANs, DHCP scopes, firewall access rules etc. Assign routing protocols and routing table configuration for Layer3 site to site and switch routing. Support customers with IPSEC tunnel configurations using Phase 2 NATing. Manage Cisco switch stacks in operations centers. Assign configuration of authentication and authorisation of directory services. Support scaled deployments of VPN configurations and other network optimisations. Maintain Intrusion Detection, Intrusion Prevention and network AV/AM systems. EQUAL EMPLOYMENT OPPORTUNITY Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

Job Overview: We are looking for a seasoned Senior Network Security Engineer with hands-on experience in Check Point, FortiGate, and Cisco ASA firewalls along with cloud networking on Azure and AWS. This is an onsite role involving the design, implementation, and support of secure, enterprise-grade and hybrid cloud networks. Key Skills: Firewall Management: Check Point, FortiGate, Cisco ASA Cloud Networking: Azure, AWS Network Protocols: BGP, OSPF, NAT, VPN (IPSec, SSL), SD-WAN Security Tools: IDS/IPS, Azure Firewall, AWS WAF Automation: Terraform, Ansible, Python, Bash, PowerShell Cisco Routing & Switching: VLANs, ACLs, HSRP/VRRP, STP, QoS Compliance: NIST, ISO 27001, PCI DSS, HIPAA, Zero Trust Architecture Monitoring: SolarWinds, AWS CloudWatch, Azure Monitor Responsibilities: Design, deploy & manage multi-vendor firewalls and cloud network security. Implement VPNs, firewall segmentation, and high availability (HA) configurations. Automate deployments & policy enforcement via scripting or IAC tools. Work across datacenter, cloud, and hybrid environments to ensure compliance and performance. Conduct firewall audits and support incident response. Collaborate with DevOps, cloud, and network teams. Train and mentor junior engineers. Preferred Certifications: Security: CCSA/CCSE, NSE4/NSE7, CCNP/CCIE Security Cloud: AWS Advanced Networking, Azure Network Engineer Associate Why Join Us: Dynamic and collaborative work environment Skill development, certification support & mentorship Meal & transport allowance Clear career progression into SME, Solutions Architect, or Management roles

Network Engineers, 8+yrs with strong telecom SBC (Session Border Controller) exp. Know SIP, WebRTC, BGP, OSPF, SD-WAN, firewalls, scripting (Bash/Python). Linux/Unix & Cisco IOS C2H with TE Infotech (Exotel). Loc: BLR. Apply: ssankala@toppersedge.com

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain operating systems (OS) on desktops and laptops. Troubleshoot network connectivity problems using LAN configuration skills. Perform server support tasks such as OS installation, device installation, VPN configuration, and printer setup. Ensure timely resolution of customer queries related to IT infrastructure.

Role & responsibilities All IT related support (Hardware, Network, Software) AD server Manage (User manage, policy Manage) G-suit support for mail and user management (Admin Panel) Manage Engine Patch management and remote tool Trend Micro E-mail security manage and support E-scan antivirus manage (Admin Panel, New Policy implement, Daily Monitoring) CCTV and Attendance system Manage Basic Support to Firewall, Network Switch, VM Ware, PAM User Maintenance for various software and machine instrument. E.g. Open Lab, Carry win UV, Chromeleon, Lab Solution, Qedge-QMS User creation of windows user through AD and provide user rights in server. Install and Manage AD Server, File Server, Backup server, CCTV camera, firewall Support on basic Software like MS Office, Acrobat Reader & Writer, AutoCAD, SAP, Antivirus, WinRAR, VNC, Drivers, Printer & Scanner Installation etc Configure Outlook, Mail Archive, SAP Configure, Internet Setting, Team Viewer, Wi-Fi Configure. Configure switch, access point, WI-FI router. Install Local and Network Printer and scanner, and solve printer problem Software and Antivirus installation and online update Handling Backup of SCADA & IPC Based System and related Documentation as well. Basic Document Knowledge. E.g. User Creation and Modification form, daily server logbook Personnel computer qualification. Installation of Instrument Software & Communication between Software & Hardware like Dionex, Barcoding System, BMS and other Small Instrument Software. Give support to Users through VNC & Remote Software. Communication & follow up with vendor. Create local PST file and backup PST file in Outlook and Set local folder in Thunderbird, Zimbra mail. Preferred candidate profile Bachelor in computer science, information technology, engineering, or a related field 05 - 08 years of experience in CSV & Network Administration

OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other System Software support. Providing REMOTE SUPPORT to the calls logged by the out-location branches Configure / troubleshoot network connectivity of desktops / laptops

Roles and Responsibilities Design, implement, and maintain network infrastructure using Cisco routers and switches. Configure VLANs, static/dynamic routing, and firewall policies to ensure secure connectivity. Troubleshoot network issues related to routing protocols (OSPF, EIGRP) and VPN configurations. Collaborate with cross-functional teams to identify opportunities for process improvements in IT operations. Provide technical support for desktop engineering activities such as laptop deployments and software installations.

Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Experience : Minimum 5 year's experience is MUST Shift : Night shift General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or client partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Wireless Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.

Primary/Essential Duties and Key Responsibilities Review, test, and implement security solutions related to Email Protection (eg. Proofpoint, Barracuda, SpamTitan, Mimecast, or Barracuda) DLP – Must have Public Cloud (eg. AWS, Azure, or GCP) – Must have ZTNA solutions (eg. Zscaler, Axis, Prisma Access) - Strongly encouraged. DDOS/WAF (eg. Cloudflare, Silverline, Cloud Armor) – Strongly encouraged. Firewalls/IDS/Network Detection and Response tools – Must have Assess network security architectures, document findings and recommendations based on industry best practices. Solid understanding of network protocols, including TCP/IP, DNS, DHCP, and routing protocols – Must have Define and review security policies to control access to systems. – Must Have Experience with firewall administration, VPN configuration, and network intrusion detection/prevention systems – Must Have Strong knowledge of security best practices and standards (e.g., ISO 27001, NIST) Relevant certifications such as CISSP, CISA, CISM, or CCNP Security are a plus Perform implementations and configuration of network security technologies Apply Zero Trust principals to control network access to resources Recommend, create, and maintain security configuration baselines to be used to harden systems Ensure all systems security operations and maintenance activities are properly documented and updated. Automate manual tasks for improved efficiencies (eg. infrastructure as code) Support Enterprise Risk with audits and compliance initiatives Assist in developing requirements and driving deliverables Knowledge, Skills and Abilities Strong knowledge and understanding of both network and application layer firewall concepts Hands-on experience with Enterprise Class firewalls Knowledge of security frameworks including NIST, ISO, CIS, OWASP 10, etc Understanding of SSL/TLS certificates and implementation (Private and public key infrastructure) Working knowledge with Powershell, Ansible, Terraform, RegEx, Chef or Puppet are preferred – nice to have Experience with Public Cloud provider infrastructure, system deployments and product release operations a plus Excellent written and verbal communication skills Excellent teamwork and collaboration skills Results oriented, high energy, self-motivated Required Qualifications Minimum five (5) years of experience in a Network Security Engineering role working with Firewalls, DDOS/WAF, IPS and ZTNA Bachelors or Masters in Information Systems, Information Security, or related fields; preferred but not required Industry recognized Security certification such as CSSP, CISSP, or Security+, etc

Job Responsibilities: Manage Network Infrastructure (Network Switches/Firewall//Wifi devices, Internet connectivity, IPsec, network security. Provide support to End User devices(Windows, Mac, and Linux Laptops/desktops/printers) Provide Support on standard Windows Applications, (Windows OS/Office/email client/backup/Endpoint security/ etc..) Coordinate with relevant vendors for ISP/Landline/Phone hardware/CCTV/Access control etc. Managing OS patches, Endpoint security software. Management of Video conferencing equipment.

Greetings from Invensis Technologies walk -Intervew Between 9AM to 6PM Network Support Engineer Job Description Roles and Responsibilities Installing new software & hardware (servers, computer workstations, Projector, etc.) Maintain and administer servers & related infrastructure consisting of Cisco Switches, Cisco Routers, Firewall, LAN and VPN. Troubleshooting network faults connected to Data and Voice. Training new staff on the company IT environment and also maintaining IT team for any Technical Help and Guidance. Planning future improvements, suggesting IT solutions to business problems Good Knowledge of Windows, Unix/Linux systems and scripting Good understanding of switching and routing techniques. Maintain IT support team with HELP Desk or Ticketing activity. Hands-on experience in maintenance of Data center, Syslog server, Proxy server, etc., Qualification: Bachelors Degree or Masters Degree in IT-related streams Any IT certification is an added advantage 3-6 years of hands-on Experience of IT supporting role and responsibilities in Data and voice Network. Venue Adress : Address: 1321, 100 Feet Ring Rd, Sarakki Extension, next to honda show room, Marenahalli, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078 0 Floor Salary Package : up to 4LPA Immediate Joiners Point of Contact: M Sarathy HR Cell : 9620896669 Carry Hard copies of resume : offer Letter and Last 3 Months Payslips with reliving Letter

Job Title: L1 Service Desk Engineer. Location: Cadence Design Systems, Bangalore. Reports To: Service Desk Shift Lead. Job Overview: The L1 Service Desk Engineer is the first point of contact for end-users seeking technical assistance. This role involves providing support and troubleshooting over voice, chat and email, including password resets, software installations, and resolving software issues. The ideal candidate should have excellent communication skills, a strong understanding of computer systems, and the ability to work under pressure. Key Responsibilities: • Log, categorize, and prioritize incoming incidents and service requests via phone, email, and chat. • Provide first-level support for basic technical assistance, including password resets, software installations etc. • Maintain clear and concise communication with end-users, keeping them informed of the status of their requests. • Escalate unresolved issues to L2 or appropriate teams within expected timeframe. • Document/Update the solutions and knowledge base articles for future reference (5 documents per week). • Ensure all tickets are resolved within the agreed SLA (Service Level Agreement) and timely follow up with users to ensure satisfaction. • Ensure compliance tickets are being addressed on priority and are resolved within 5 working days. • Hands-on experience on One Drive, Intune, Teams, and O365 applications. • Experienced in MAC OS X Mojave, High Sierra, and Catalina. • Deploying remote installation software. • Basic knowledge of SCCM • Good Knowledge of VPN and Network devices. Qualifications and Required Skills: • Bachelors degree in computer science, Information Technology, or related field, IT-related certifications (e.g., CompTIA A+) are a plus. • 0-2 years of experience in a technical support role. • Strong verbal and written communication skills with US accent • Excellent Customer handling skills. • Excellent problem-solving skills. • PC support, a basic understanding of networks, good knowledge of MS suite of products like MS Office, Outlook etc. • Basic understanding of Windows and Mac OS. • Comfortable to work in 24/7 environment, motivated to work in a fast-paced environment and handle multiple tasks simultaneously. • Good understanding of operational frameworks like ITIL and operations process

Responsibilities: * Configure DNS, networking & LAN troubleshooting * Manage IT infrastructure & support team * Install/troubleshoot hardware & VPN * Ensure data security & system availability * Set up workstations for users in the organization. Food allowance Leave encashment Health insurance Free meal Cafeteria Annual bonus Performance bonus

Their job is to create and apply a robust network architecture that meets the company's present and future requirements. This calls for rigorous scalability, performance, and security design and consideration.

Job Title: Sr. Systems Administrator / Manager Location: Hyderabad (Travel to all offices is expected as needed) Experience: At least 5 years We are seeking a highly skilled and experienced Sr. Systems Administrator / Manager to join our design and engineering services company as the head of IT for our location in Hyderabad. The ideal candidate should have a strong background in managing IT systems in a primarily Windows-based environment and possess expertise in Google Workspace and MS 365. The candidate should also be proficient in networking, including troubleshooting switches, firewalls, connectivity from endpoints, VLANs, and other related areas. Key Responsibilities: Administer and maintain Windows desktop environment across multiple locations. Manage and optimize Google Workspace and MS 365 applications to support business operations effectively. Oversee network infrastructure, including troubleshooting switches, firewalls, and connectivity issues. Implement and manage VLANs to ensure efficient and secure network operations. Develop and maintain IT policies, procedures, and documentation to ensure compliance and security. Collaborate with the IT team to provide technical support and resolve IT issues promptly. Monitor system performance and security to identify and address vulnerabilities. Plan and execute IT projects to enhance system functionality and efficiency. Evaluate and recommend IT solutions to meet business requirements and improve IT operations. Conduct regular IT audits to assess system performance, security, and compliance. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. At least 5 years of experience in administering a Windows desktop environment. Expertise in Google Workspace and MS 365 administration. Proficiency in networking technologies and troubleshooting switches, firewalls, and connectivity. Strong communication and leadership skills. Ability to work independently and collaborate effectively with cross-functional teams. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, CompTIA Network+) preferred. If you meet the above qualifications and are passionate about driving IT excellence in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity.

Network Support Engineer Work Experience: 3 - 5 Years as a Senior Network Engineer Technologies: Must have extensive knowledge of Routing & Switching, VPN, Wireless Skill Set: Excellent written communication skills, expert in network troubleshooting Required Candidate profile Shifts: Rotational (will include night shifts) Working Days/week: Five Days Graduate with 3+ year Ex. Salary Range: 13 - 20 LPA Only Walking interviews at the office Andheri East Sam 900 4984 205

The Firewall Administration - Security Management (IT IS) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Firewall Administration - Security Management (IT IS) domain.

The Firewall Administration - Security Management (IT IS) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Firewall Administration - Security Management (IT IS) domain.

Job Title: Senior Network Administrator Experience: Minimum 4 to 6 years of relevant experience Location: Chandivali, Mumbai Salary Bracket: Up to 10 LPA Employment Type: Full-time Shift Timings: Rotational between 9:30 am OR 11:00 am Job Description: We are seeking a highly skilled and experienced Senior Network Administrator to oversee and manage our organizations IT infrastructure, including network systems and firewalls. The ideal candidate will be responsible for ensuring optimal performance, security, and compliance of the IT network while supporting internal teams and managing external relationships. Roles & Responsibilities: Manage and maintain IT infrastructure, firewalls, and overall network environment. Ensure service level agreements (SLAs) are upheld with both internal stakeholders and external customers. Experience in the Installation and Configuration of the networks. Strong experience and understanding of Network, Security & Firewall and other security products and troubleshooting hardware issues. Troubleshoot and resolve hardware and network issues efficiently. Implement and enforce network security measures using tools and best practices. Hands-on administration and issue resolution involving Fortinet, Cisco, and Sophos devices. Escalating issues to the relevant team member or department for development. Maintain complete and accurate documentation of the IT network and infrastructure. Support internal teams for infrastructure setup, configuration, and support. Define and manage backup and restore protocols. Create, follow, and maintain IT audit processes, policies, and documentation. Collaborate with vendors for IT procurement and technical support. Track and manage IT assets and licensed software management. Vendor Management support Required Skills: Strong knowledge and experience in the following areas: Active Directory DHCP & DNS Switching, Routing NAT, VLAN, VPN Firewall configuration & Antivirus management Network Security & Compliance standards Use of effective network tools for diagnostics and monitoring Ability to work independently and manage escalations effectively Certifications: CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network Professional) FortiGate Certification (Preferred)

The Firewall Administration - Security Management (IT IS) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Firewall Administration - Security Management (IT IS) domain.