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1.0 - 6.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer connectivity issues. Understand & manage Domain vs. Workgroup setups based on organizational needs. Handle cable crimping & network cabling tasks to ensure proper connectivity. Manage DHCP settings to dynamically assign IP addresses to devices. 3. Hardware & Virtualization Support: Troubleshoot & differentiate between DDR3, DDR4, and DDR5 memory technologies. Provide technical insights into various types of printers & their configurations. Support HVD (Hosted Virtual Desktop) & VDI (Virtual Desktop Infrastructure) environments. 4. Cloud & Licensing Management: Understand the difference between O365 & M365, assisting in cloud-based collaboration tools. Manage O365 licenses, ensuring compliance & proper allocation of resources. Preferred candidate profile: Written and oral fluency in English. Relieving & Experience Letters of all the previous organizations worked with. Candidate must have completed Degree / Diploma from UGC/AICTE approved University. Notice Period less than 15days Perks and benefits: Cab Facility Meal Vouchers Shift Allowances Bonuses

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

International Technical Support Executive Salary = Upto 5 Lpa International Tech Support Experience Required of minimum 6 months Location = Gurugaon & Noida Share cv on Whatsapp = 6367194878

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2.0 - 5.0 years

2 - 4 Lacs

Haridwar, Kolkata, Bhopal

Work from Office

IP and Network Models Routing Protocols Route Redistribution LAN Protocols Layer 2 Technologies Firewalls,LAN Core Switches and Data Centre Core Switches,Access Switches,NAC Licenses & Hardware UTP Transceivers UPS Systems CCNA Certified

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1.0 - 2.0 years

2 - 3 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Windows Server Basics • User/Group Management • File/Folder Permissions • Active Directory • Remote Desktop • Group Policy • IP/DNS/DHCP • LAN/WAN Basics • Windows 10/11 • Linux CLI • Task Manager • Event Viewer • Hardware Support • Printer Setup Required Candidate profile Win Server 2016-2022 • Linux CLI • VLANs • NAT • Routing • Firewall Rules • Outlook/O365 • LAN/WAN • VPN • Printer Setup • IT Assets • Patch Mgmt • DB Backup • Jira Ticketing • Seqrite AV

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

We Are Hiring: Junior IT Network and System Administrator (0 - 1 Year Experience) Role & responsibilities Install, configure, and maintain servers, network devices, desktop/laptop systems, and other IT hardware/software components. Monitor system performance, troubleshoot issues, and ensure high availability, data integrity, and security compliance. Provide technical support to end-users through ticketing tools, ensuring timely resolution and regular status updates. Coordinate with hardware vendors (e.g., Dell, HP, Lenovo) and service providers for technical support, AMC, and procurement. Manage IT asset lifecycle, maintain accurate inventory records, and ensure periodic audits. Deploy and update antivirus solutions across the organization. Assist in routine data backups, restorations, and user data migrations. Provide support for MS Office Suite (including Office 365) and Google Workspace (GSuite) applications. Perform operating system installations via USB or network boot and manage new system deployments. Troubleshoot and resolve IT-related incidents efficiently to minimize downtime and disruption to operations. Handle floor-level IT operations and provide on-site technical support as required. Maintain proper documentation related to IT assets, incidents, and configurations. Preferred candidate profile Hands-on experience with monitoring tools, log analysis, and system alerts. Strong documentation skills and familiarity with IT policies and procedures. Excellent interpersonal and communication skills to work effectively with internal teams and external vendors. Proactive and self-motivated, with the ability to prioritize tasks and handle multiple issues simultaneously. Location: Navin's Presidium 103, B Block, 4th Floor, Nelson Manickam Rd, Aminjikarai, Chennai, Tamil Nadu 600029 Employment Type: Full-Time Joining: Immediate Joiners Preferred Contact Person : 7305825551

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Network Engineer (L2 Customer Support), you will play a crucial role within our technical support team, ensuring the stability and optimal performance of our customers" network infrastructure. Your responsibilities will involve handling intricate troubleshooting tasks, managing incidents, and assisting customers in achieving their network objectives. You will be responsible for monitoring network performance continuously and utilizing tools to optimize network operations while identifying any anomalies that may arise. Additionally, providing advanced technical support to customers and escalating unresolved issues to the L3 team will be a key aspect of your role. Collaboration with customers to address their network requirements is essential to ensure customer satisfaction. In terms of SLA management, you will be expected to resolve support requests within agreed Service Level Agreements (SLAs) and analyze the performance of SLAs to suggest improvements where necessary. Configuration and maintenance of network devices such as routers, switches, firewalls, and VPNs will also fall under your purview, including performing updates and documenting network configurations. When it comes to incident management, you will lead troubleshooting efforts for complex network issues, conduct root cause analyses, and implement corrective actions accordingly. Furthermore, maintaining records of network configurations and incidents, as well as generating reports on network performance and SLA compliance, will be part of your routine tasks. In terms of qualifications and skills, a Bachelor's degree in Computer Science, IT, or a related field is required, along with 3-5 years of experience in network engineering and customer support. You should possess strong expertise in the OSI model and networking protocols such as TCP/IP, DNS, DHCP, BGP, OSPF, and MPLS. Proficiency in configuring routers, switches, firewalls, and VPNs is essential, with familiarity in network devices like Fortigate, Cisco, and Ubiquity being advantageous. Soft skills including excellent problem-solving, analytical, and communication skills are highly valued, and certifications such as CCNA, CCNP, or equivalent are preferred. In terms of benefits, you can expect a competitive salary with performance-based incentives, comprehensive health insurance coverage, a collaborative and dynamic work environment, and opportunities for skill development and career advancement.,

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4.0 - 7.0 years

4 - 9 Lacs

Hyderabad

Work from Office

Deep understanding of networking protocols Hands-on experience with Cisco products: Firepower, ASA, ISE, AnyConnect, switches & routers Expertise in Fortigate or Fortinet firewalls Familiarity with SD-WAN technologies Exposure to AWS Cloud networking Required Candidate profile Experience with Routing and Switching protocols Experience with hardware/software firewalls like Cisco ASA, FortiGate, Fortinet VPN configurations

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3.0 - 5.0 years

2 - 3 Lacs

Kishangarh

Work from Office

Responsibilities: * Collaborate with IT team on projects & initiatives * Manage network infrastructure & security * Ensure data backup & recovery procedures * Configure LANs, routers & VPNs * Install hardware & devices Provident fund Leave encashment Employee state insurance

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0.0 - 1.0 years

1 - 1 Lacs

Pune

Work from Office

Role & responsibilities Key Responsibilities: Assist with day-to-day IT support tasks for internal staff (hardware/software/network issues) Set up and configure desktops, laptops, and mobile devices Monitor and respond to helpdesk tickets in a timely manner Troubleshoot issues related to Windows/Mac OS, printers, Wi-Fi, and office applications Support onboarding/offboarding processes (user accounts, access permissions, etc.) Document technical procedures and solutions in internal knowledge base Assist in maintaining IT inventory and asset management records Perform routine system updates and antivirus scans Collaborate with IT staff on ad hoc projects and initiatives Qualifications: Currently pursuing or recently completed a degree in Computer Science, Information Technology, or related field Basic understanding of computer systems, mobile devices, and other tech products Familiarity with operating systems like Windows, macOS, and common office software Strong problem-solving and communication skills Eagerness to learn and a proactive attitude Ability to work independently and in a team Preferred Skills (Bonus): Experience with Microsoft 365, Active Directory, or Google Workspace Basic networking knowledge (IP, DNS, DHCP, etc.) Scripting skills (PowerShell, Bash, or Python).

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4.0 - 7.0 years

4 - 9 Lacs

Coimbatore

Work from Office

Deep understanding of networking protocols Hands-on experience with Cisco products: Firepower, ASA, ISE, AnyConnect, switches & routers Expertise in Fortigate or Fortinet firewalls Familiarity with SD-WAN technologies Exposure to AWS Cloud networking Required Candidate profile Experience with Routing and Switching protocols Experience with hardware/software firewalls like Cisco ASA, FortiGate, Fortinet VPN configurations

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8.0 - 13.0 years

4 - 7 Lacs

Ahmedabad

Work from Office

Installing and configuring new software and hardware Setting up user accounts, permissions and passwords to allow access to the network Install, configure and maintain network services, equipment’s and devices CCTV and Outlook troubleshooting

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0.0 - 2.0 years

2 - 4 Lacs

Chennai

Work from Office

Greetings from Evodigital Technologies Pvt Ltd!!! We are looking for a Junior System Administrator to maintain, upgrade, and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Job Description: Knowledge of Windows server(Windows server 2012, Windows server 2016) and client Operating system. Knowledge of Linux server operating system(Ubuntu). Handling of Cisco switches/Routers Handling of Fortigate firewall.(60D, 100E) Basic Knowledge handling of CCTV and biometric devices. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, system and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Ex: Zabbix, gray-log Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative Tools and utilities. Configure / add new services as necessary. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment. Basic Knowledge of handling ticketing tools like OsTicket, and Zammad. Install and maintain all types of IP telephony Systems, Including adds, moves, and changes of installed telephone services(ex: Grand-stream) Good Knowledge of VoIP and sip. Working knowledge in any one open source VOIP solution Like Asterisk, Isabel, Vicibox. Advanced written and verbal communication skills. Basic Requirements: Bachelor's degree, with a technical major, such as engineering or computer science. Systems Administrator/System Engineer with certification in Linux and Microsoft is an additional advantage. Able to support around the clock on 24/7 shift Perks and Benefits: Fixed Weekend Offs (Saturday & Sunday) Employees will be a part of the Fun Friday activities and Team outings Diversified Career Growth with all departments of the company. For tenured candidates, a considerable hike from the previous salary is based on the work experience and performance in the interview. Interested candidates can book their interview slot by mailing the updated resume to hrrecruiter@evodigital.in

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3.0 - 8.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Key Responsibilities: Provide Level 2 support for desktop, laptop, and peripheral issues (hardware/software). Troubleshoot OS-related issues (Windows 10/11, macOS), application errors, and network connectivity problems. Manage user accounts, profiles, and permissions via Active Directory. Install, configure, and maintain desktop hardware, software, and printers. Support Outlook, MS Office 365 suite, and standard enterprise applications. Resolve network-related issues (LAN/Wi-Fi, VPN, IP/DNS/DHCP). Coordinate with L3 or vendors for hardware replacement and complex issues. Perform patch updates, antivirus scanning, and compliance checks. Document issues and resolutions in ticketing system (ServiceNow, BMC Remedy, etc.). Perform routine system health checks and inventory audits. Support remote users through remote access tools (TeamViewer, AnyDesk, RDP, etc.). Adhere to SLA timelines and ITIL processes for incident, request, and change management.

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1.0 - 5.0 years

3 - 4 Lacs

Noida

Work from Office

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Work Experience - 1 year Minimum (Tech Exp Only) Roles and Responsibilities Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR Level Accent: Neutral Ability to give good step by step instruction.Positive tone.Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary Package - 3.5 LPA - 4.75 LPA (Lucrative incentives) Rotational shift / Rotational off Kindly share your resume on WhatsApp Karishma -9871069624 or email me your resume @ KB00662335@TECHMAHINDRA.COM

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4.0 - 5.0 years

5 - 6 Lacs

Kolkata

Work from Office

1. Investigate and resolve more complex network issues (i.e, Network flapping, letency), AP related basic troubleshooting etc. 2.Premilinary Configuration and Management of routers and switches. Security 2. Monitor and respond to security incidents.

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1.0 - 3.0 years

3 - 4 Lacs

Noida

Work from Office

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions andconfigurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR LevelAccent: NeutralAbility to give good step by step instruction.Positive tone.Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.75 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on SS00853992@techmahindra.com Contact-8076156294

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2.0 - 6.0 years

7 - 11 Lacs

Pune

Work from Office

Job Description: This Role will be responsible for managing firewalls and network security devices for multiple clients which involves Plan, prepare and implement firewall, network security devices change and incidents that are requested by clients as per the Change Management framework defined by the company. Troubleshooting and resolving security, service and devices related incidents, and provide RCAs whenever required as per Incident Management framework defined by company. Deploy, and configuration different network solutions as per the client requirements. Mentor, audit and manage Associates and Engineers in the team. Handle internal and client escalations effectively. Perform and present security and posture assessments on client and SHQ network devices as required. Perform peer reviews for all the Associate and Engineers work before implementation and conduct post assessments. Maintain and complete assigned tickets related to network issues, ensuring regular ticket updates and client communication as per the defined SLAs. Prepare/Present/Review daily/weekly/monthly reports as per client requirements. Participate in network lifecycle management for upgrades, hardware refreshes and any architectural updates as required. Ability to work in 24x7 environment with given responsibilities. Excellent communication skills are required for daily security operations. Responsibilities: Ability to work independently and confidently on single or multiple projects. Will be responsible for the end-to-end delivery. Handling customer escalations, balancing customer expectations, and negotiating successful resolutions. Planning for firewall migration, optimization & new implementation. Prepare security design document CRD, HLD, LLD, migration & implementation plan. Help OEM to run POC & conduct post POC presentation. Assist and Guide Junior team members such as L0/L1 in day-to-day tasks. Escalating the issues in the timely manner to senior level or coordinating with TAC support to resolve the issues pro-actively. Plan and implement the changes as per the ITIL procedures. Perform Quarterly/Half-Yearly configuration Audit of Customer Firewalls. Prepare Weekly/Monthly Reports Essential Skills: Good understanding of Routing Protocols (Static Routes / RIP / OSPF / BGP) Good understanding of Switching concepts (STP / VTP / L2 Loops / VLANs/ EtherChannel) Hands on experience on firewall like Cisco ASA, Palo Alto, FortiGate, Checkpoint, SonicWall Knowledge on Advanced Cybersecurity Solutions (CASB, DLP, WAF, Web Proxy) Good Understanding of Zero Trust or SASE solutions. Technically good in IPSEC tunnel creation and troubleshooting. Knowledge of any Remote access VPN, Clientless VPN Good Understanding of Packet flow for leading vendor firewalls Good understanding of Networking concepts such as NAT, ACL, VIP, QoS, Stateful Inspection etc. Existing knowledge of, and experience with public cloud platform (laaS/PaaS) features, capabilities, and best use for (Azure/AWS/GCP) Additional Desired Skills: Strong interpersonal and presentation skills Ability to work with minimal levels of supervision or oversight Adherence to security policies Willingness to provide availability and support by understanding the criticality and responsibility of the business needs. Good knowledge of Windows/Linux OS and networking environments will be add-on. Education Requirements & Experience: • Experience - 3 to 6 Years • Education: BE-Computer Science/IT OR MCA OR University degree equivalent • Certification CheckPoint/Palo Alto/Cisco (ASA, RnS, Security)/ Fortinet/ Juniper Certified. (Any one or more is preferred.)

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0.0 - 3.0 years

0 - 1 Lacs

Mumbai, Thane, Kalyan

Work from Office

Field Hardware Engineers needed for installation, repair tech-system on site, troubleshoot, Networking. Problem solving skills and travel required. Must know the Regional Language. Required Candidate profile Fresher/Any Graduate. Hardware Engineer / Hardware Diploma can apply.

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2.0 - 3.0 years

2 - 3 Lacs

Gurugram

Work from Office

Responsibilities: * Design, implement, and maintain network infrastructure using Cisco routers and switches. * Configure firewalls, VPNs, and alarm systems, Speaker installation, CCTV install for security and connectivity.

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4.0 - 8.0 years

2 - 4 Lacs

Pune

Work from Office

Understanding of software, CRM platforms, and cloud integration Experience managing IT infra, user access, licensing & hardware ERP/CRM rollouts (SAP B1, Odoo, Greythr, etc.) Network security, VPN, DLP, backup systems management Enitre IT Support

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2.0 - 3.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Implementing new network and improving new network solutions Configure and install various networks ROUTERS,SWITCHES,FIREWALLS,LOAD BALANCERS ,VPN,VLAN',WAN accelerators ,DNS, DHCP, QoS. Level-2/3 support and trouble shooting to resolve issues

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1.0 - 2.0 years

2 - 3 Lacs

Pune

Work from Office

Hello Connections, We are actively hiring for below role for Pune location. Key Responsibilities Provide first-level technical support for hardware, software, and network-related issues. Respond to IT support requests via phone, email, or ticketing system. Troubleshoot and resolve computer system, application, and network issues. Install, configure, and update operating systems, software, and applications. Assist in setting up and maintaining IT infrastructure, including servers, workstations, and network devices. Support end-users with IT-related queries and provide training on basic IT functions. Maintain IT asset inventory and ensure proper documentation of support tickets and solutions. Work closely with senior IT team members to escalate complex issues. Ensure compliance with IT security policies and best practices. Learn and adapt to new technologies to improve IT support efficiency. Required Skills & Qualifications Jd - trainee / fresher IT Support Engineer Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Technical Skills: Basic knowledge of Windows/Linux OS, networking fundamentals, and troubleshooting hardware/software issues. Soft Skills: Good communication, problem-solving ability, and teamwork skills. Certifications (Preferred but not mandatory): CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals, or equivalent. Additional Requirement: Eagerness to learn and adapt to new technologies. Interested candidates kindly share your updated resume on nikita.telgu@ibntech.com

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1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

"NTT DATA- Helpdesk Associate - Looking for Immediate Joiners-Bangalore " Role & responsibilities Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users • Work with our internal IT Teams on system testing, integration and maintenance. • Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. • Willing to learn & grow in other IT Business areas Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviors include: Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc. Preferences: - Optional (nice-to-haves) Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do - ITIL foundation certified Flexible Willing to work in a Rotational 24*7 Perks and benefits * Health Insurance Covered up to 5 Lak * Cab Facilities available * Time - Off Benefits * Wellness Benefits

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4.0 - 9.0 years

6 - 12 Lacs

Hyderabad

Work from Office

Job Description: Service Desk Team Supervisor (BPO International Voice) Responsibilities: Provide front-line supervision to a Service Desk team. Complete technical and administrative tasks within defined operational guidelines. Ensure compliance with established Service Desk and company standards, policies, and procedures. Assign tasks, verify the accuracy of work, establish deadlines for completing assignments, provide training and guidance, and may spend a portion of time performing the work of the team. Monitor daily progress and status of the Service Desk team, making adjustments to ensure quality and a high level of customer service. Evaluate team members against operational goals and transactional success measures. Involve higher-level management in decisions and issues that require additional experience or are particularly complex. Qualifications: Bachelor's Degree or equivalent work experience required. Typically has 4-6 years of experience in Service Desk Support. Fluent business English skills (written and spoken). Experience in BPO international voice processes, specifically in technical support, is essential.

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5.0 - 8.0 years

5 - 6 Lacs

Bengaluru

Work from Office

Roles and Responsibilities maintain complex Large network infrastructure using Cisco routers and switches and Wireless Controller, Datacenter Maintenance. Troubleshoot network issues related to routing and switching , VPN connectivity, Collaborate with cross-functional teams to ensure seamless integration of new technologies into existing networks. Desired Candidate Profile 5-8 years of experience in networking administration with expertise in Cisco Routing & Switching, Meraki SDWAN. Bachelor's degree in Computers or Electronics; CCNA certification preferred. Strong understanding of Routing Switching , Datacenter Maintenance. Perks and benefits Health Insurance, Mobile Allowance etc. Work Location : Doddaballapur, Bangalore Rural

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