221 Vpn Configuration Jobs - Page 2

Hiring for Hybrid - Technical Customer Support (BPO) Location : Pune At least 6 month experience in International Voice Process Salary Upto 5.3 LPA Rotational Shift Excellent communication Required (Interview Drive will be on 04/09/2025 )

We are looking for System Engineer L1 & L2 at Hyderabad location with 2+ years of experience possessing the following skills. Position System Engineer / Administrator L2/ Network Engineer Level L1 & L2 Support Key skills Active Directory, Outlook, Domain, Anti Virus, O365, Hardware, Ticketing tool Work experience 1+ Years Location Hyderabad, Telangana Seniority level Mid-Senior level/ Senior Level Employment type Full time Job Function Data Centre Management Number of Vacancies 10 Industry Manufacturing Industry Education Graduate / Post graduate Reporting to Service Delivery Manager Windows Support 24/7, Rotational shifts & Need to relocate near location. Role & responsibilities Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office) Installation and configuration of Windows based operating systems (Windows XP, Vista,7,8 & 10) Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365. Installation and Managing of Antivirus products taking Regular data backup and restoration of data & mail backup of MS outlook (PST files). Installation, Configuration of Biometric devices. Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery. Managing of DNS, Active Directory, basic Window server Troubleshooting basic thin client issues. Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching). Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support. Share resume to below mail TEGULLA RADHIKA - 9121274475Mail - tegulla.radhika@precisionit.co.in Role & responsibilities Preferred candidate profile

Responsibilities Serve as the primary point of contact for customers and internal users experiencing technical issues with telecom products and services. Diagnose and troubleshoot hardware, software, and network connectivity problems related to voice/PBX, mobile devices, and other telecommunications equipment. Provide step-by-step guidance and solutions to users, often through remote assistance, email, or chat. Escalate complex or unresolved issues to higher-level technical support teams or specialists. Log, track, and maintain accurate records of all support interactions, incidents, and resolutions in a service desk system. Ensure adherence to established Service Level Agreements (SLAs) by resolving issues within the required timeframe. Follow up with customers to ensure that their issues are fully resolved and that they are satisfied with the support provided. Maintain a knowledge base of common issues and resolutions and contribute to improving support procedures. Monitor network performance and contribute to the implementation of new systems and technologies.

IT support for hardware, software, and network issues, diagnosing and resolving technical problems Install, configure, and maintain hardware, software, networking, operating systems (Windows, macOS), and common software

We are seeking a skilled Network Engineer to join our team. The ideal candidate should have experience managing and maintaining network environments and working on network implementation projects. Strong technical knowledge in troubleshooting and configuring Cisco routers, Cisco/Meraki switches, and wireless is required, along with familiarity with cloud platforms. Key Responsibilities: • Design, implement, and manage network infrastructure for optimal performance. • Conduct network assessments to identify vulnerabilities. • Collaborate with teams to develop network strategies. • Document network configurations and procedures. • Flexible for 24/7 shifts Technical Experience: • Strong troubleshooting skills with Cisco, Meraki Switching and Wireless, • Familiarity with Routing • Familiarity with cloud platforms • Production network monitoring experience required (lab-only experience not accepted) • Experience in Wireless Technologies (Cisco and Meraki) • Splunk Syslog knowledge Good to Have: - Experience configuring VPNs Professional Attributes: - Strong verbal and written communication skills - Able to work independently and take initiative - Effective team player with a positive attitude - Proven workload management - Skilled in collaborative problem-solving and clearly communicating technical issues and solutions to stakeholders Additional Information: - The candidate should have minimum 4-6 years of experience in Enterprise Network Operations. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 2-5 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

Key Responsibilities: Provide desktop support to end-users, including troubleshooting hardware and software issues. Set up and maintain network configurations, including LAN/WAN and wireless networks. Configure and troubleshoot VPN connections for remote access. Assist in the deployment and management of cloud-based solutions. Monitor and manage firewall settings to ensure network security. Install, configure, and update desktop hardware and software. Respond to technical support requests in a timely and efficient manner. Document and track support requests and resolutions in the ticketing system. Collaborate with other IT team members to resolve complex technical issues. Stay updated with the latest technology trends and best practices in desktop support. Required Skills: Proven experience in desktop support, troubleshooting, and networking. Knowledge of VPN configuration and cloud deployment. Familiarity with firewall management and network security. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in using support ticketing systems and remote support tools. Self-motivated with a proactive approach to technical support.

Role : Senior Cloud Service IP Network Engineer Experience : 8+ years in IP network engineer Key skills- Hands on experience in CISCO Products, CISCO Nexus, ASR, L3 Support, CCNA/CCNP Certified, Enterprise Network technology infrastructure, VPN Connections, Experience in any cloud environment, managing carrier grade networks ,Wireshark Work Location : Chennai Work Mode - Hybrid Mode Skills & Experience: Telecoms Domain Experience (MNO / MVNO) a key prerequisite for this role. CCNA/CCNP certified - REQUIRED AWS Certified Advanced Networking DESIRED Desire to maintain full hands-on status but to add Team Lead responsibilities in future Excellent working knowledge on Cisco solution Experience running and managing carrier grade networks. Excellent troubleshooting ability (packet capture and analysis using tools like Wireshark) Demonstrable working knowledge of security devices including Cisco ASA/v, Cisco nexus/ASR Experience in setting up monitoring tools like New Relic, Nagios, and Grafana Included in on-call support team to attend support calls on basis whenever assigned Proven record of successfully managing on premises environment, both AWS & Azure and physical datacenter Experience working with Cisco Meraki based wireless technologies Experience of Enterprise Network technology infrastructure development and management Excellent presentation skills to both an internal and external audience The ability to share your specific expertise to the rest of the Technology group. Responsibilities/Operations: Frequent involvement in in-depth troubleshooting exercises across multi-platform network. Maintenance work to be planned meticulously to minimize/eradicate self-inflicted P1 outages. Manage Company/ 3rd party VPN connections Responsible for physical and virtual network device deployment and regular maintenance. Regularly monitor system performance and identify areas for improvement. Take responsibility to ensure all network components are included in the company monitoring solution. Monitoring costs regularly and identify strategies to minimize cost. Ensure system-wide security and manage users and policy. Regular patch update of network devices. Provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues. Provisioning, deployment, monitoring cloud environment using automation tools like Terraform, managing Docker containers, salt, Puppet, Python modules, orchestration and other DevOps tools.

Domain - International Technical Support Min 1 Yr Exp Into Technical Support International Voice Must have - Voice exp Any Graduate US shifts 5 Days Working 2 Days Rotational Off Absconded Cases Not Considerable Contact - 9636487945 (Poshika) Perks and benefits Both Way Cab Allowances and Incentives

Greetings from EvoDigital Technologies Pvt Ltd!!! We are looking for a Senior System Administrator to maintain, upgrade, and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Job Description: Knowledge of Windows server(Windows server 2012, Windows server 2016) and client Operating system. Knowledge of Linux server operating system(Ubuntu). Handling of Cisco switches/Routers Handling of Fortigate firewall.(60D, 100E) Basic Knowledge handling of CCTV and biometric devices. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, system and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Ex: Zabbix, gray-log Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative Tools and utilities. Configure / add new services as necessary. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment. Basic Knowledge of handling ticketing tools like OsTicket, and Zammad. Install and maintain all types of IP telephony Systems, Including adds, moves, and changes of installed telephone services(ex: Grand-stream) Good Knowledge of VoIP and sip. Working knowledge in any one open source VOIP solution Like Asterisk, Isabel, Vicibox. Advanced written and verbal communication skills. Basic Requirements: Bachelor's degree, with a technical major, such as engineering or computer science. Systems Administrator/System Engineer with certification in Linux and Microsoft is an additional advantage. Able to support night shift. Perks and Benefits: Fixed Weekend Offs (Saturday & Sunday) Employees will be a part of the Fun Friday activities and Team outings at Diversified Career Growth with all departments of the company. For tenured candidates, a considerable hike from the previous salary is based on work experience and performance in the interview. Interested candidates can book their interview slot by mailing the updated resume to hrrecruiter@evodigital.in

Position: Technical Support Officer Voice (International Process) Salary: Up to 37,000 in-hand + Incentives + Appraisals + Cab Facility Eligibility Criteria: Graduate or Postgraduate (No current students) Minimum 18 months of Technical Support (Voice Process) experience is mandatory Strong English communication skills LOCATION - NOIDA ( BOTH SIDE CABS ) COMPANY NAME - TECH MAHINDRA Key Responsibilities: Voice-based Technical Support for international customers Networking, troubleshooting, and resolution Internal team collaboration Contact - 9289947801 ( HR RAHUL ) call and Whatsapp

Role & responsibilities : Configure and maintain network devices as per the standard configuration. Plan and execute network migrations and upgrades with minimal disruption. Monitor the network performance, identify bottlenecks, and optimize network performance. Implement and enforce network security policies and protocols (e.g., firewalls, VPNs, intrusion detection systems). Oversee network security audits and collaborate with security teams to address vulnerabilities. Troubleshoot and resolve complex network problems related to connectivity, routing, switching, and performance. Maintain comprehensive documentation for network designs, configurations, and protocols. Generate reports on network performance, incidents, and improvements for senior management. Collaborate with third-party vendors to procure network equipment, software, and services. Manage vendor relationships, ensuring service level agreements (SLAs) are met and issues are resolved promptly. Required Qualifications, Skills, Knowledge, Experience Skills: In-depth knowledge of TCP/IP, VLANs, STP, HSRP/VRRP, OSPF, BGP, MPLS. Hands-on experience with HPE Aruba Central, HPE Aruba Switches and other leading network operating systems. Proficiency in configuring and managing firewalls (e.g., Fortinet FortiGate,Palo Alto). Strong understanding of VPN technologies (IPsec, SSL VPN). Experience with wireless networking (HPE Aruba, or similar). Familiarity with network monitoring tools (e.g., PRTG, SolarWinds, Nagios). Knowledge of network security principles and best practices. Experience with cloud networking (Azure, AWS, GCP) is a plus. Scripting skills (e.g., Python, PowerShell) for network automation are a plus. Certifications (Highly Desired): Cisco Certified Network Professional (CCNP Enterprise) or higher. Fortinet NSE 4/5 or equivalent firewall certification. CompTIA Network+ or Security+. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders. Ability to work independently and as part of a team in a fast-paced environment. Strong organizational skills and attention to detail. Ability to prioritize and manage multiple tasks effectively. Willingness to travel to remote sites as needed.

Role & responsibilities About the Company : People Prime is a 12 + years old recruiting company offering innovative IT solutions to Fortune 500 IT. Our comprehensive suite of services includes full scale IT Staff Augmentation, USD 15 Million Contract Staffing Company, Job Role: System Admin Experience : Fresher Location: Chennai, Tamil Nadu (4th Floor, Olive Towers, No.6, Arcot Road, Porur, Chennai- 600116.) **Shift Timings: ** - Mon-Fri: 9:30 AM - 6:30 PM - Saturday: 8:30 AM - 1:30 PM Notice Period: Immediate joiners preferred. Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, both remotely and in person. Identifying and fixing network connectivity problems. Providing technical support for various applications and systems. Following up with users to ensure satisfactory issue resolution. Performing regular system maintenance, including updates and backups. Ensuring data security and preventing unauthorized access. System and Network Management: Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Managing user accounts, access permissions, and security protocols. Implementing and maintaining data backup and recovery solutions. Providing training to users on new software and hardware. Qualification Required: Education : Any Graduate or Equivalent Degree. Skills : Networking & System Issues. Providing technical assistance to users regarding hardware, software, and network issues. Ensuring smooth functioning of IT systems and user productivity. Key responsibilities include troubleshooting, installing and configuring hardware/software, managing user accounts, and maintaining system security.

Role & responsibilities About the Company : People Prime is a 12 + years old recruiting company offering innovative IT solutions to Fortune 500 IT. Our comprehensive suite of services includes full scale IT Staff Augmentation, USD 15 Million Contract Staffing Company, Job Role: System Admin Experience : Fresher Location: Chennai, Tamil Nadu (4th Floor, Olive Towers, No.6, Arcot Road, Porur, Chennai- 600116.) **Shift Timings: ** - Mon-Fri: 9:30 AM - 6:30 PM - Saturday: 8:30 AM - 1:30 PM Notice Period: Immediate joiners preferred. Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, both remotely and in person. Identifying and fixing network connectivity problems. Providing technical support for various applications and systems. Following up with users to ensure satisfactory issue resolution. Performing regular system maintenance, including updates and backups. Ensuring data security and preventing unauthorized access. System and Network Management: Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Managing user accounts, access permissions, and security protocols. Implementing and maintaining data backup and recovery solutions. Providing training to users on new software and hardware. Qualification Required: Education : Any Graduate or Equivalent Degree. Skills : Networking & System Issues. Providing technical assistance to users regarding hardware, software, and network issues. Ensuring smooth functioning of IT systems and user productivity. Key responsibilities include troubleshooting, installing and configuring hardware/software, managing user accounts, and maintaining system security.

Role & responsibilities Configure and maintain firewalls, routers, switches Administer endpoint security and antivirus solutions -Trend Micro Monitor antivirus dashboards and take action on malware alerts. Perform virus definition updates and ensure compliance across all endpoints. Conduct regular network vulnerability scans and patching. Maintain access controls and perform periodic audits. Respond to network and security incidents, prepare incident reports. Ensure backup/restore readiness in case of malware or ransomware events. Collaborate with SOC or external vendors during cyber incident investigations. Document all processes and maintain updated network/security diagrams. Attending to and resolving network failures and snags. If required, coordinate with the MPLS service providers. Configuration of firewall, intrusion prevention system, NGFW and other security devices. Configuration of Dell switches, FortiGate SD WANs etc.. Hardening security of network devices in line with security policies including applying patches, firmware upgrades. Should be able to handle the team and ensure that all network devices remain up and running, and ensure various activities assigned to team are completed on time, including preparation of SOP and documentation Preferred candidate profile Education - BE/B.Tech/MCA (CS/IT) Certificate - CCNA Certified (Global) Working Days - 6 Days Experience - 3 Years Work Node - On-Site Location - Noida Shift - Rotational

Role & responsibilities Should have minimum 4 Years of Experience in Technical Trouble shooting of RAC. Experience in providing Technical Support to Field Engineers. Efficient in Collecting Product Related Market Feedback for product Improvement. Can Monitor Field Engineer Knowledge level for Performance Improvement. Strong experience in Imparting Effective Training at ASC based on the Curriculum & Content provided by Panasonic. Can Conduct Regular Toolkit Audits at ASC. Exposure to Installation Audits of RAC . Preferred candidate profile

Position CCNA & Linux Trainer Location: Hadapsar Job Type: Full Time Experience Required: 2-8 Years Industry: Education / Training / IT Services Job Description: Faculty is responsible for the coordination, planning, presentation, and evaluation of classroom instruction and related activities during the time assigned at the center. at a minimum the related activities include instruction, instructional counselling, academic advising and in house/college workshops and presentations. Responsibilities and Duties: 1. Responsible to start lectures on scheduled time post marking the attendance. 2. Responsible to conduct lectures as per the log sheets and ensure that the modules are completed as per the schedule. 3. Responsible for student conduct and classroom administration. 4. Responsible for handing over daily assignments to students; ensure students complete their journal and project work within stipulated time frame. 5. Responsible to send student progress reports with specified period. 6. Responsible for maintaining lab register on a daily basis. 7. Responsible to conduct all course modules. 8. Responsible for imparting training to Junior Faculty on higher modules to ensure their upgradation. 9. Responsible for conducting internal exams. 10. Responsible for maintaining LMS on daily/monthly basis. 11. Responsible for batch scheduling and tracking. 12. Motivate students for upgrades and appearing for International Certifications. 13. Conduct Teacher Parents Meet 14. Responsible for Lab maintenance and Equipment's. AWS Cloud will be an added advantage. interested candidates drop their CVs on gkhandale@sevenmentor.com OR calls/WhatsApp 7387385189

We are seeking a Linux VDI Engineer to design and implement a secure Ubuntu remote desktop solution on AWS. The role includes configuring app/website restrictions, enforcing clipboard controls, and integrating Single Sign-On for seamless user access.

Provide technical support to customers via phone email or chat. Diagnose and resolve technical problems related to network connectivity. Conduct remote troubleshooting sessions to assist customers with installation, configuration and troubleshooting. Required Candidate profile CCNA/CCNP-Certified. Experience in customer support preferable. Indepth knowledge of Networking. Strong understanding of routing protocol and switching technologies. Graduates with good comms.

We are seeking an experienced Firewall and SD-WAN Expert with strong hands-on expertise in Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiSD-WAN, etc.) . The candidate will be responsible for the design, deployment, administration, troubleshooting, and optimization of enterprise firewall and SD-WAN infrastructure to ensure high availability, security, and performance of business applications. Role & responsibilities : Design, implement, and manage Fortinet Firewalls (FortiGate) and SD-WAN solutions across multiple sites. Configure and maintain VPNs (IPSec/SSL) , routing (BGP, OSPF, static) , and high availability clusters . Manage security policies, user authentication, application control, and threat protection features. Monitor network performance and security using tools such as FortiAnalyzer/FortiManager . Perform proactive troubleshooting, root cause analysis, and fine-tuning of firewall/SD-WAN setups. Collaborate with IT security and networking teams to align firewall rules with security best practices. Stay updated with Fortinet product updates, security advisories, and recommend upgrades/patches. Support DR, failover, and redundancy planning for critical business applications. Prepare and maintain documentation, SOPs, and network diagrams. Preferred candidate profile 3-7 years of hands-on experience with Fortinet firewalls (FortiGate) and SD-WAN solutions . Strong understanding of networking protocols (TCP/IP, VLANs, BGP, OSPF, MPLS, QoS, etc.) . Experience in VPN technologies, SSL/IPSec , and remote access solutions. Familiarity with security concepts (IPS, WAF, Web,Filtering, AV, DLP). Good knowledge of WAN optimization, routing, and failover mechanisms . Strong troubleshooting skills using CLI, logs, and monitoring tools. Excellent documentation and communication skills. Fortinet NSE 4/5/7 certifications or higher. Experience with other firewall platforms (Palo Alto, Check Point, Cisco ASA/Firepower, etc.). Knowledge of cloud networking (AWS/Azure security groups, cloud firewalls). Experience in large-scale enterprise or BFSI environments

Network Support Engineer Responsible for installing, configuring, and troubleshooting network devices, ensuring smooth connectivity, managing security, monitoring performance, and providing end-user technical support.

Responsibilities: * Collaborate with IT team on projects * Maintain network infrastructure * Troubleshoot hardware & software issues * Install networks & configure LANs * Assemble PCs & maintain equipment

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Role & responsibilities Provide IT Help-Desk support to internal users, including first-level support for hardware, software, and network-related issues. Maintaining Google workspace, Crowdstrike, Vsphere, Slack, Zoom & laptops & network devices. Install, configure, and maintain servers, desktop computers, laptops, peripherals, configuration of firewalls, EDR tools, switches, routers, Wi-Fi, Wi-Fi access points, VPN Checkpoint. Troubleshoot and resolve issues with Windows, macOS, and Linux operating systems, Microsoft Office 365 Suite, and other business-critical software. Assist with the setup and maintenance of printers, scanners, and other office equipment. Support remote users with VPN connectivity and remote desktop access tools. Perform routine maintenance and updates for desktops and laptops, including antivirus updates and patch management. Vendor coordination for the procurement of assets. Flexible for availability as per the need of hour considering working for global company. Maintain inventory of IT assets and ensure accurate records in asset management systems. Provide technical guidance and training to end-users on best practices and new systems. Preferred candidate profile Proven experience (4-6years) in IT support or a similar role. Strong knowledge of Windows, macOS, and Linux operating systems. Proficiency with Microsoft Office 365 Suite and other business-critical software. Experience with hardware installation, configuration, and maintenance. Understanding of networking concepts, including LAN/WAN, VPNs and network troubleshooting. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Go getter, positive and flexible

Role & responsibilities Design, implement, and manage IT infrastructure including servers, networks, firewalls, and end-user systems to ensure smooth business operations. Monitor, maintain, and optimize system performance across hardware, networks, and applications to minimize downtime and enhance efficiency. Ensure robust data security and compliance through proper configuration of firewalls, antivirus, access control, and regular security audits. Plan and execute system upgrades, migrations, and installations for servers, computers, and networking equipment with minimal business disruption. Provide day-to-day technical support for hardware, software, LAN/WAN, and end-user computing devices. Troubleshoot and resolve issues related to networking, printers, desktops, laptops, and other peripherals. Maintain backups, disaster recovery systems, and IT asset inventory for business continuity. Coordinate with vendors and service providers for IT equipment procurement, installation, and AMC support. Document IT processes, network configurations, and update system manuals for internal knowledge base. Train and guide employees on basic IT usage, security best practices, and troubleshooting. Preferred candidate profile Qualification: B.E / B.Tech / Diploma in Computer Science / IT / Electronics (or equivalent). Min Experience: 8 years in IT infrastructure management, networking, and system administration. Certifications (preferred but not mandatory): CCNA / MCSA / RHCE / CompTIA Security+ . Hands-on experience in networking, firewall management, and server administration . Good knowledge of Windows/Linux environments, data backup, and IT security practices . Ability to troubleshoot hardware/software issues quickly and provide timely support. Strong communication and coordination skills to interact with internal teams & vendors. Should be proactive, process-oriented, and willing to work in a manufacturing/industrial environment .