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VoIP & Enterprise Telephony Engineer | 6 To 9 years | Pune

4 - 7 years

7 - 11 Lacs

Pune

Posted:1 day ago| Platform: Naukri logo

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Skills Required

sip dhcp dns voip protocols h323 cisco unified communications pbx networking ccnp ccna voice routing technical support cisco call manager voip avaya cisco tcp ip zoom rtp microsoft teams cucm voice gateways mgcp telephony call routing ccna itil

Work Mode

Work from Office

Job Type

Full Time

Job Description



Key Responsibilities:
  • Design, implement, and maintain VoIP and telephony solutions across enterprise environments.
  • Manage and troubleshoot unified communication platforms including Cisco, Avaya, or Microsoft Teams.
  • Configure and support SIP, H.323, and MGCP protocols.
  • Collaborate with IT teams to integrate telephony with office automation and business applications.
  • Monitor system performance and ensure high availability and quality of service.
  • Provide technical support and training to end-users and internal teams.

    • Required
    Skills:
  • Strong knowledge of VoIP protocols (SIP, H.323, RTP)
  • Experience with Cisco Unified Communications , Avaya , or Microsoft Teams
  • Familiarity with PBX systems , call routing , and dial plan configuration
  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP)
  • Experience with office automation tools and IT service management

    • Preferred
    Skills:
  • Certifications like CCNA Voice , CCNP Collaboration , or Avaya Certified Specialist
  • Experience with cloud-based telephony solutions (e.g., Zoom Phone, RingCentral)
  • Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)

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    Capgemini

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