227 Microsoft Teams Jobs

Your tasks Communication Strategy development: Support the Communication Manager in further development and implementation of a global communication strategy for the IT department that aligns with organizational goals and enhances employee engagement Identify key messages and communication channels to effectively reach diverse audiences within the organization Content Creation and Management: Develop and implement high-quality communication measures for internal communication across various channels (e.g., intranet, management meetings, MS Teams, etc.) Create engaging materials such as videos, infographics, and presentations to convey complex IT concepts in an accessible manner. Internal events and meetings: Organize and facilitate hybrid dialog meetings to foster collaboration among employees and internal events to promote IT initiatives Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: Daily adventures and challenges The technologies behind the innovative projects and solutions Your qualifications Enthusiasm, creativity and experience in content creation, media and global collaboration Master degree in Communication, Business Administration, or a related field 3 years proven experience in internal communications, preferably within a technology or IT environment. Strong writing and editing skills, with the ability to convey complex information clearly and concisely Proficient in Microsoft Office, particularly PowerPoint Experience with social collaboration platforms (e.g., Microsoft Teams, SAP Work Zone, Microsoft SharePoint) as well as video and image editing software Independent, reliable, and structured working style Very good English language skills

As an Audio Visual Engineer at Wipro Limited, you will play a crucial role in ensuring seamless audiovisual experiences, with a specialization in Microsoft Teams and Zoom. Your responsibilities will include designing, implementing, and maintaining AV systems to provide optimal functionality and user satisfaction. This role demands proactive maintenance, attention to detail, and the ability to bridge technology and people effectively. Key Responsibilities: - Design, implement, and maintain AV systems to ensure optimal functionality and user satisfaction. - Specialize in Microsoft Teams and Zoom to deliver high-quality audiovisual experiences. - Perform proactive maintenance to ensure system reliability and uptime. - Resolve tickets efficiently to maintain high user satisfaction and system performance. - Track and report on key performance metrics such as system uptime, ticket resolution time, user satisfaction, and project completion rate. - Ensure configuration accuracy and compliance with Intune policies. - Monitor and improve meeting success rates. - Work with Polycom and Logitech devices for seamless integration and functionality. - Manage and maintain Crestron devices for optimal performance. - Provide technical support and training to users to enhance their experience with AV systems. - Collaborate with other IT teams to ensure cohesive and comprehensive support. Skills Required: - Strong knowledge of AV systems and technologies, particularly Microsoft Teams and Zoom. - Excellent troubleshooting and problem-solving skills. - Ability to manage and resolve tickets promptly. - Attention to detail and proactive maintenance skills. - Strong communication skills to bridge technology and user needs. - Experience with Intune compliance and configuration accuracy. - Ability to track and report on performance metrics. - Proficiency with Polycom, Logitech, and Crestron devices. Qualifications: - Bachelor's degree in a related field or equivalent experience. - Proven experience in AV engineering and support. - Certifications in relevant technologies are a plus. - Strong understanding of AV system design and implementation. - Experience with Microsoft Teams and Zoom. - Excellent troubleshooting and problem-solving skills. - Ability to work independently and as part of a team. - Strong communication skills, both written and verbal. - Ability to manage multiple tasks and projects simultaneously. - Experience with Polycom, Logitech, and Crestron devices. - Familiarity with Intune for device management and compliance. - Willingness to work the second shift. Mandatory Skills: Windows Server Admin Experience: 3-5 Years Join Wipro and be part of a modern digital transformation partner that values reinvention and constant evolution. We are looking for individuals who are inspired by reinvention and are eager to realize their ambitions in a purpose-driven environment. Applications from people with disabilities are explicitly welcome.,

Position name : AV Engineer Experience : 1+Yrs Work Mode : Chennai ,Mumbai Work from Office Company: Akshaya IT Solutions Notice Period : Immediate to 15 Days Key responsibilities: Description: Audio Visual Engineer (AV Engineer) designs, installs, configures, maintains, and troubleshoots audio-visual systems in various environments, such as corporate offices, conference rooms, event spaces, and entertainment venues. They ensure that AV equipment meets user needs for presentations, video conferencing, live events, and other multimedia experiences. AV Engineer to install and integrate AV equipment, including projectors, displays, video walls, speakers, microphones, and control systems. Knowledge of PEXIP, Microsoft Teams, Pro AV systems with a minimum of 1-2 years industry experience and knowledge validating service accredited status for the Company and/or resources allocated to this Task Order for Cisco, Polycom, QSC, Kramer, Crestron, Xilica, Sennheiser as a minimum. Install and integrate AV equipment, including projectors, displays, video walls, speakers, microphones, & control systems. Configure H/W and S/W components, Callibrate systems for optimal performance, Troubleshoot and resolve technical issues, Provide regular maintenance and system upgrades, Offer user support & training as needed. Strong understanding of AV technologies and control systems, Familiarity with networking and IT basics (IP addressing, VLANs, etc.), Cable management and signal flow (HDMI, SDI, VGA, Fiber optics). Thanks & Regards, Sravani Eruvuri Associate-TAG Akshaya BusinessIT Solutions PvtLtd. Phone:8008760462 E: [HIDDEN TEXT] W: akshayaitsolutions.com. Follow Us on Linkedin .com/company/akshaya-business-it-solutions Show more Show less

Position Summary We are seeking an experienced Microsoft Power Platform Developer to design, develop, and manage business applications and automation using the Microsoft Power Platform suite. This includes Power Apps, Power Automate, Power BI, and Copilot Studio. The ideal candidate will have hands-on experience in building low-code/no-code solutions, developing custom connectors, and working with AI-powered tools to meet diverse business needs. Key Responsibilities Develop and customize Power Apps (Canvas & Model-Driven) to meet business requirements Automate workflows using Power Automate, integrating various Microsoft and third-party applications Create and optimize chatbots and AI-powered solutions using Copilot Studio Design, build, and manage Power BI reports and dashboards for business intelligence insights Utilize Dataverse for data storage and management to support business applications Collaborate with stakeholders to gather requirements, design solutions, and implement best practices Ensure security and compliance for all Power Platform solutions, including data governance Troubleshoot and resolve Power Platform-related issues to enhance system performance Stay updated with Microsoft Power Platform and Copilot Studio advancements to recommend new solutions Qualifications 3+ years of experience in designing and implementing Microsoft Power Platform solutions Strong expertise in Power Apps, Power Automate, Power BI, and Dataverse Experience working with Copilot Studio to develop AI-powered chatbots and automation Knowledge of Microsoft Azure, SharePoint, and Teams integrations Hands-on experience in Power Fx, JSON, JavaScript, and API integrations Ability to design low-code/no-code applications and automation solutions Strong analytical and problem-solving skills with a focus on user experience (UX/UI) Excellent communication and collaboration skills to work with cross-functional teams Preferred Qualifications Microsoft Power Platform certifications (PL-100, PL-200, PL-400, or PL-600) Experience with AI Builder, RPA (Robotic Process Automation), and Virtual Agents Understanding of Power Pages for web-based applications

As a Manager or Senior Manager at Oaktree, you will have the opportunity to participate in a unique rotational program within the CFO Organization. This program aims to create a flexible and well-rounded workforce by offering qualified candidates the chance to rotate across various departments, focusing primarily on CFO Organization resourcing needs but potentially extending to other Enterprise Solutions departments. Each rotation typically lasts between six to nine months, and participants may transition to full-time roles based on business requirements. To excel in this role, you should have a minimum of 5-8 years of relevant accounting or audit experience, preferably in public accounting or a mix of public accounting and investment management industry experience. You should possess a strong understanding of Fund Accounting and Operations business processes, with the ability to lead process improvements and document standard operating procedures. Solid analytical skills, knowledge of US GAAP accounting, and proficiency in Microsoft Excel, Word, Teams, and PowerPoint are essential. Your work ethic should demonstrate a strong attention to detail, a focus on continual development, performance, and accountability. Organizational skills are key, as you will be required to efficiently manage time across competing activities, prioritize tasks, and thrive in a high-pressure, fast-paced environment. Independence is crucial, as you will need to work both autonomously and collaboratively, driving work effectively with limited supervision. Flexibility is also vital to adapt to shifting priorities and timelines, showcasing strong problem-solving capabilities. Effective communication is a must, with strong interpersonal and written/verbal skills. A Bachelor's degree in Accounting, Finance, or a related field is required, with additional qualifications such as a CA, MBA, or equivalent being a plus. Oaktree is an equal opportunity employer, and for positions based in Los Angeles, the firm will consider qualified applicants with a criminal history in accordance with applicable federal, state, and local laws. If you are seeking a challenging yet rewarding opportunity within a collaborative and diverse environment, we encourage you to explore this rotational program at Oaktree. For more information, please visit our website at www.oaktreecapital.com.,

You will be joining PTS Consulting Services, a dynamic company that specializes in offering comprehensive solutions in Process, Technology, and Services to its clients globally. With headquarters in Naperville, IL, and a presence in Costa Rica, Australia, Canada, and India, we cater to Fortune 500 clients across a wide range of industries. Our success is rooted in the belief that quality is paramount, driving us to foster strategic partnerships with clients focused on delivering superior outcomes. As a Fullstack Developer (ReactJs & Java Spring Boot) at PTS Consulting Services, your primary responsibilities will include designing, developing, testing, and deploying new code to align with business requirements. You will also be tasked with enhancing existing code to optimize software performance and minimize technical debt. Operating within an Agile environment, you will engage in daily status updates, peer code reviews, and various testing activities to ensure the quality and responsiveness of the final product. The ideal candidate should possess a minimum of 4 years of enterprise Java and Javascript React JS experience, along with expertise in web service development, Spring Boot framework, and Azure cloud technologies. Proficiency in Agile tools such as Jira and Git, as well as familiarity with CI/CD principles, is essential. Additionally, strong communication skills and the ability to collaborate effectively with a global team are highly valued. While not mandatory, familiarity with Linux, JMeter for API testing, Okta SSO, and Sonarqube for React would be advantageous. This position is based in Kolkata, West Bengal, India, and does not require travel. If you are a detail-oriented, proactive individual who thrives in a fast-paced environment, we welcome you to be a part of our growth journey at PTS Consulting Services.,

Job Title: Virtual Assistant US Hours (EST) Location: Prahlad Nagar, Ahmedabad (Work from office only) Shift Timing: 6:00 PM to 3:00 AM Priority: Immediate Hire Please apply if you are ready to relocate Ahmedabad and ready for Night Shift . Email : [HIDDEN TEXT] WhatsApp only on +91 8160598355 Requirements: - High-Level Communication: Serve as a professional liaison on behalf of the executive, communicating effectively with Regional Managers, corporate staff, and support teams. - Daily Task Management: Ensure completion of daily tasks, preparation of meeting agendas, and timely follow-up with relevant departments such as Marketing. - Meeting Coordination: Schedule and manage meetings using Zoom and Microsoft Teams, ensuring all logistics are handled smoothly. - Project Follow-ups: Track progress and follow up on internal projects, open tasks, issues, or concerns across departments. - Professional Correspondence: Draft polished and professional letters, emails, and documents for internal and external use. - Report Management: Create, analyze, and manage reports; ensure accurate documentation and storage of key files in OneDrive or the internal server. - Documentation: Maintain and organize important files and project records systematically. #ExecutiveAssistant #RemoteJobs #USShiftJobs #CommunicationSkills #AdminSupport #MicrosoftOffice #PowerPointSkills #ZoomMeetings #ProjectFollowUp #OneDriveManagement #ProfessionalCorrespondence #ReportAnalysis #ExcelProficiency #TimeManagement #VirtualCollaboration #TeamCoordination #TaskManagement #MeetingSupport #CorporateLiaison #ESTShift Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Title: Intermediate Application Developer Experience Range: 5-7 Years Location: Chennai, Hybrid Employment Type: Full-Time About UPS UPS is a global leader in logistics, offering a broad range of solutions that include transportation, distribution, supply chain management, and e-commerce. Founded in 1907, UPS operates in over 220 countries and territories, delivering packages and providing specialized services worldwide. Our mission is to enable commerce by connecting people, places, and businesses, with a strong focus on sustainability and innovation. About UPS Track Alert The UPS Track Alert API aims to enhance the tracking experience for high-volume customers and third parties, while reducing the overall load on the Track API, and monetizing our tracking services. The goal of Track Alert API is to reduce unnecessary burden on our system, while giving our customers ability to receive status updates on the small packages quickly and accurately. Track Alert API benefits are to enhance customer experience, operational efficiency, data-driven decision making, optimizing cash flow through near real-time delivery tracking, and mitigating fraud and theft through near real-time package status monitoring. About The Role The Intermediate Applications Developer participates in full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of applications software, etc.) for business critical UPS.com Track Visibility applications. Candidate must have strong analytical and problem-solving skills. He/She collaborates with teams and supports emerging technologies and must have strong verbal and written communication skills. The ideal candidate should have experience in designing, developing, and deploying scalable web applications while adhering to the SAFe Agile methodology using Azure DevOps. Key Responsibilities Collaborate with cross-functional teams to design, develop, and maintain Java Spring Boot based Restful Web Services. Design and implement microservices-based solutions for high scalability and maintainability. Develop and maintain OCP4 and GCP hosted solutions, ensuring high availability and security. Participate in SAFe Agile ceremonies including PI planning, daily stand-ups, and retrospectives. Utilize Azure DevOps for CI/CD pipeline setup, version control, and automated deployments. Perform code reviews, ensure coding standards, and mentor junior developers. Troubleshoot and resolve complex technical issues across frontend and backend systems. Primary Skills Backend: Java, Spring Boot, AMQ, WMQ, Kafka, Apache Camel, JSON, and XML Cloud: OpenShift, Google Cloud Platform DevOps & CI/CD: Azure DevOps Pipelines, Repos, Boards. Architecture & Design Patterns: Restful Web Service Client/Server Development Microservices Architecture. Object Oriented Analysis and Design Secondary Skills Testing: Unit Testing (xUnit, NUnit) and Integration Testing. Cucumber JMeter API Management: RESTful API design and development. API Gateway, OAuth, OpenAPI/Swagger. Security & Performance: Application performance optimization and monitoring. Methodologies: SAFe Agile Framework Familiarity with PI Planning, Iterations, and Agile ceremonies. Tools & Collaboration: Git, IntelliJ or Eclipse Collaboration tools like Microsoft Teams. Qualifications Bachelors degree in Computer Science, Information Technology, or related field. Proven experience in client and server-side web service development. Strong understanding of cloud-native application design, especially on GCP. Excellent problem-solving skills and the ability to lead technical discussions. Nice To Have Exposure to containerization technologies (Docker, Kubernetes). Knowledge of Code Quality Inspection Tools, Dependency Management Systems and Software Vulnerability Detection and Remediation Soft Skills Strong problem-solving abilities and attention to detail. Excellent communication skills, both verbal and written. Effective time management and organizational capabilities. Ability to work independently and within a collaborative team environment. Strong interpersonal skills to engage with cross-functional teams. About The Team You will be part of a dynamic and collaborative team of passionate developers, architects, and product owners dedicated to building high-performance web applications. Our team values innovation, continuous learning, and agile best practices. We work closely using the SAFe Agile framework and foster an inclusive environment where everyone&aposs ideas are valued. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Key Responsibilities: Design, implement, and maintain VoIP and telephony solutions across enterprise environments. Manage and troubleshoot unified communication platforms including Cisco, Avaya, or Microsoft Teams. Configure and support SIP, H.323, and MGCP protocols. Collaborate with IT teams to integrate telephony with office automation and business applications. Monitor system performance and ensure high availability and quality of service. Provide technical support and training to end-users and internal teams. Required Skills: Strong knowledge of VoIP protocols (SIP, H.323, RTP) Experience with Cisco Unified Communications , Avaya , or Microsoft Teams Familiarity with PBX systems , call routing , and dial plan configuration Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience with office automation tools and IT service management Preferred Skills: Certifications like CCNA Voice , CCNP Collaboration , or Avaya Certified Specialist Experience with cloud-based telephony solutions (e.g., Zoom Phone, RingCentral) Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)

Primary Skill: Network Voice Support Engineer Location : Pan India Experience : 5.2 to 9 years Shift Time : 24/7, rotational Job Summary : We are seeking a skilled and experienced Network Voice Support Engineer to manage and support our voice infrastructure, including Five9, Cisco, Avaya, and Microsoft Teams. This role will focus on the configuration, maintenance, and optimization of voice systems, contact center operations, and telephony integrations. The ideal candidate will have hands-on experience with voice gateways, SBCs, certificate management, and complex call flow designs. RESPONSIBILITIES: Create and manage Five9 accounts for inbound and outbound calling, including agent setup and campaign assignments. Design and modify call flows, IVRs, and routing logic within Five9. Create new campaigns and configure WFO (Workforce Optimization) accounts within the Five9 platform. Perform troubleshooting of call quality and routing issues across Five9, Cisco, Avaya, and Microsoft Teams platforms. Renew and manage SSL/TLS certificates for voice systems and SBCs to ensure secure communication.

As an Intermediate Application Developer at UPS in Chennai, you will be part of a global logistics leader providing a wide range of solutions including transportation, distribution, supply chain management, and e-commerce. With over 220 countries and territories in operation, UPS aims to connect people, places, and businesses while focusing on sustainability and innovation. You will specifically work with the UPS Track Alert API team to enhance the tracking experience for customers and third parties, reduce system load, and monetize tracking services. Your role involves participating in the full systems life cycle management of UPS.com Track Visibility applications, requiring strong analytical and problem-solving skills. Collaboration with teams, support for emerging technologies, and effective communication are key aspects of this position. Experience in designing, developing, and deploying scalable web applications following the SAFe Agile methodology using Azure DevOps is essential. Your responsibilities will include collaborating with cross-functional teams to design and maintain Java Spring Boot based Restful Web Services, implementing microservices-based solutions for scalability, and ensuring high availability and security of OCP4 and GCP hosted solutions. You will participate in SAFe Agile ceremonies, utilize Azure DevOps for CI/CD pipeline setup, conduct code reviews, and mentor junior developers. Troubleshooting technical issues, adhering to coding standards, and implementing best practices across frontend and backend systems are crucial aspects of your role. Primary skills required for this position include proficiency in Java, Spring Boot, AMQ, WMQ, Kafka, Apache Camel, JSON, XML, OpenShift, Google Cloud Platform, Azure DevOps, Restful Web Service Client/Server Development, Microservices Architecture, and Object-Oriented Analysis and Design. Additionally, experience in unit testing, integration testing, API management, application performance optimization, SAFe Agile Framework, and collaboration tools like Git and IntelliJ are beneficial. Qualifications for this role include a Bachelor's degree in Computer Science or related field, proven experience in web service development, understanding of cloud-native application design, and strong problem-solving abilities for technical discussions. Exposure to containerization technologies, knowledge of Code Quality Inspection Tools, and soft skills such as effective communication, time management, and interpersonal skills are advantageous. Join a dynamic and collaborative team at UPS focused on innovation, continuous learning, and agile best practices within an inclusive work environment. UPS values equal opportunities, fair treatment, and inclusivity in the workplace.,

As a Product Software Engineering Manager Module Development Leader at Gainwell, you will play a crucial role in contributing your skills towards harnessing technology to enhance the health and well-being of the community's most vulnerable members. Join a team dedicated to finding innovative solutions to the significant challenges faced in the healthcare sector. You will be an integral part of a collaborative state and local healthcare product organization that operates within the Agile Methodology framework. Working alongside developers, scrum masters, project managers, business analysts, and product owners, you will be involved in the development and support of product offerings. The team's focus is on fostering a highly collaborative work environment that emphasizes mutual respect, diversity, innovation, and the delivery of quality products to ensure high customer satisfaction. Your responsibilities will include managing the software development lifecycle using Agile methodology, identifying and mitigating impediments, managing scope/resources/priorities, providing coaching and mentoring to team members, ensuring milestones and product release dates are achieved, collaborating with various stakeholders globally, leading a cross-functional software engineering team, communicating effectively with stakeholders, and conducting Root Cause Analysis to enhance team processes. Additionally, you will be responsible for project activity and financial planning, overseeing project deliverables, identifying risks, developing risk mitigation solutions, managing costs/schedules/quality, and presenting proposals to expand business opportunities. Your role will involve interfacing with team members and stakeholders to anticipate/manage changes to projects and participating in proposal efforts and sales calls to enhance future business deals. To be successful in this role, you should have at least 5+ years of Engineering Manager experience, 7+ years of Project/Program Management experience, knowledge of issues/risk management, experience in Agile Delivery Framework, proficiency in strategic and financial analysis, and familiarity with project management tools. A Bachelor's degree in a related field is preferred, along with excellent leadership, communication, and analytical skills. Experience in US Healthcare, PMP/ITIL Certifications, and familiarity with Scaled Agile Framework (SAFe) will be advantageous. You can expect to work on interesting and challenging projects that make a meaningful impact on the healthcare industry, specifically benefiting State Medicaid members. The role offers opportunities to work in an Office/Hybrid/Remote environment, providing a dynamic and rewarding work experience.,

Location: Pune Qualification: B E (Mechanical) Experience: 12 15 Years Background And Skills Candidate should have good communication and collaboration skills (related to BIM Projects) The candidate should be well versed with Different common Data Environments and BIM Collaboration Platforms such as BIM 360, Citrix, Revit Server, Remote desktops, etc Collaboration tools such as BlueBeam and similar platforms Communication tools such GoToMeeting, MS Teams, Zoom, etc LOD 400 Shop Drawing Level Modeling including modeling for Digital Fabrication (Revit & other BIM Platforms) Candidate should be aware of : MEP Systems generally adopted in different Building Projects (Commercial, Residential, Mixed-use Complex, Healthcare and Hospitality, etc) Navisworks Co-ordination and BIM Documentation ( Shop/Fabrication Drawings) Revit Fabrication Modeling including Spool Drawings for Digital Fabrication, Facility / Asset Management (COBie) and LOD 400 related Content Creation Candidate should have exposure to Multi-disciplinary Project Environment Candidate should have good Visualization Skills, along with an ability to work on Projects of Complex Nature Candidate with prior experience of working on International Projects will be preferred Candidate with prior experience related to MEP Co-ordination will be preferred Candidate will have to: Manage the implementation of Supporting Software used for BIM Support Project Standards and Co-ordinate with Customers Assist Project Teams in BIM Project Set-up Process Help in resolving BIM related Design Issues Create, Upgrade and Deploy Strategies for successful BIM Implementation Provide Technical Orientation to New Hires related to BIM Tools Please send your resume to careers@neilsoft with the job code in the subject line, Share the page email facebook twitter linkedin pinterest Show

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INTERNATIONAL Process in Hyderabad -- Candidates residing in Hyderabad may apply for the same Job Description PROFILE 1- Biggest MNC in India - Gachibowli Hyderabad. ( excellent English communication needed skills mandatory ) Profile 1 BTECH OR BCA ---Fresh Graduates with excellent English Comm skills Salary upto 2.77 LPA 5 Days working/Rotational shifts/Cabs Available. Gachibowli Hyderabad. Profile 2: Graduates with 1 year of international experience Salary upto 4 LPA 5 Days working/Rotational shifts/Cabs Available. Gachibowli Hyderabad. Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. Customer Feedback: Collect feedback and identify areas for improvement. 4 Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. KEY SKILLS REQUIRED: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions -------------------------------------------------------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL OUR EXPERT HR'S ON THE BELOW NUMBERS or WA with resume and profile interested & location . HR LAIBA 9654201996 HR FAREEHA 8528371817 Thanks & Regards KVC CONSULTANTS ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Job Description Seeking a motivated and technically skilled First Level Help Desk Technician to provide front-line support for end-users across the organization. The candidate will be responsible for diagnosing and resolving issues related to Windows operating systems, laptops, basic networking, and software installation. The role also includes handling support tickets, remote troubleshooting, and escalating issues as needed. Responsibilities Serve as the first point of contact for end-users seeking technical support via phone, email, or ticketing system. Troubleshoot and resolve hardware and software issues on Windows laptops and desktops. Support software installations, upgrades, and basic configuration using remote desktop tools. Perform basic network troubleshooting, including issues with connectivity, VPN, DNS, and Wi-Fi. Use remote access tools (e.g., AnyDesk, TeamViewer, RDP) to assist users with technical issues. Log, categorize, prioritize, and assign tickets within the IT ticketing system. Escalate unresolved problems to higher-level support as per escalation matrix. Document all support interactions, resolutions, and troubleshooting steps accurately. Support user onboarding/offboarding, including laptop setup, user account provisioning, and basic access rights. Adhere to internal SLAs and follow IT service management best practices. Participate in rotational shifts , including coverage for weekends and holidays if required. Essential Skills Job Windows OS and hardware/software troubleshooting Networking fundamentals (IP, DNS, DHCP, VPN) Remote support tools and ticketing systems Software installation and system configuration Documentation and ticket updates Prioritizing multiple technical issues under pressure Personal Ability to clearly explain technical issues to non-technical users. Analytical thinker who can troubleshoot under time pressure and find effective solutions. Able to handle multiple tasks, prioritize tickets, and meet SLAs Flexible and able to adjust to new technologies, processes, or shift schedules. Takes ownership of tasks, follows through, and ensures timely resolution of issues. Preferred Skills Job Troubleshooting Outlook, OneDrive, Teams, SharePoint, etc Basic troubleshooting for iOS and Android in a corporate environment. Familiarity with tools like Windows Defender Handling common issues related to printers User account creation, password resets, and group membership changes. Personal Clear verbal and written skills to explain issues and solutions Accurately logs tickets, documents solutions, and avoids mistakes. Adjusts easily to new technologies, changes in processes, or shift schedules Eager to learn and grow with evolving IT tools and environments. Maintains a positive and composed attitude even in high-pressure situations.

Key Skills that will give you an advantage are: 2 to 4 years of relevant experience in the Microsoft Power Platform (Power Automate, Power Apps, Power Virtual Agents) solution and implementation space is a must-have. Experience developing and data-modeling with the Microsoft Dataverse Experience developing Power Apps Canvas, Model-driven and Portals Experience developing custom connectors within the Power Platform A clear understanding and use of Power FX and development methods Design, build and maintain digital process automation (DPA) using Microsoft Power Automate Cloud Flow Design, build and maintain desktop automation (RPA) using Microsoft Power Automate Desktop Flow Design, build and maintain business process automation (BPA) using Microsoft Power Automate Business Process Flow Development of Azure logic apps and functions will be beneficial Power BI and Power Virtual Agent development gives you an edge Proficiency in creating PowerShell scripts Programming/Scripting Languages: JavaScript, HTML, and CSS. Interact with clients, subject matter experts or business analysts to understand requirements, establish priorities and project scope, and manage expectations and project delivery. Prepare necessary documents including technical documentation, Integration Test Plans, Release and Deployment documentation. Understanding the software development lifecycle, and the ability to accurately communicate task status. We are looking for candidates with knowledge in: Development: C#, Microsoft .NET Development, CSS, JavaScript, WCF/REST, SQL Server Technologies: Power Apps, Power BI, Power Automate, Power Virtual Agents, SharePoint, Microsoft Teams, Exchange, Intune, Azure Front Door, PowerShell Schedule: Monday to Friday Experience: Microsoft Power Platform: 2 year (Required) Software development: 3 years (Required) Work Location: Hybrid

Key Responsibilities - Coordinate with PMC and site stakeholders for AV cable pathways, electrical/data port planning. Interpret and execute work based on project drawings including aerial, elevation, and ceiling reflected plans. Configure and install AV systems including audio systems, video switching, and video conferencing. Manage end-to-end project execution, including design, installation, commissioning, and handover. Supervise on-site installations with adherence to safety and technical standards. Handle client coordination, vendor negotiation, and project cost optimization. Conduct AV setup, testing, troubleshooting, and user training. Provide maintenance and technical support post-deployment. Technical & Brand Expertise - Hands-on with brands: Kramer, Crestron, Extron, LG, Samsung, Panasonic, HP Poly, Cisco, Logitech, Sony, Neat, DTEN, Google Meet, Microsoft Teams, Zoom. Understanding of AV infrastructure for corporate, education, and public spaces. Required Competencies - Strong coordination and communication skills (English & Hindi). Ability to lead teams on-site and manage client-facing roles. Project planning and reporting capabilities. Proficiency in AV system integration and quality assurance

The role you are applying for involves network operations and maintenance, where you will be responsible for ensuring the delivery of quality outcomes with appropriate guidance and advice. Your primary purpose will be to provide support for Microsoft Teams Direct Routing and Meeting rooms for customers. In this role, you will be accountable for various key responsibilities, including managing Teams Direct Routing infrastructure, overseeing Endpoints such as SBC, gateway, and Meeting room endpoints, working on reported tickets within specified SLAs, addressing customer-reported issues, and monitoring the service to identify and resolve any issues that may arise. To excel in this position, you should possess problem-solving skills, have prior experience in providing technical support in fast-paced, high availability, 24x7 environments, knowledge of network and operating systems, good communication skills, be a team player, and have a quick learning ability. Ideally, you should have knowledge and experience in SIP and telephony devices, a good understanding of Microsoft Teams and VOIP devices, as well as experience in managing SBCs/Gateways, Teams Direct Routing, and Microsoft Teams Room Systems.,

As part of the Global Talent Integration team at Study Group, you will be responsible for overseeing the onboarding process of new employees on a global scale. Your role is crucial in upholding Study Group's high standards in Safer Recruitment by delivering an employee-focused onboarding experience that reflects the organization's values and culture from the very beginning. Your responsibilities will include coordinating all pre-employment checks for new staff in compliance with statutory requirements, ensuring right-to-work checks are conducted according to regulations, and maintaining the Head Office Single Central Record (SCR). You will also be tasked with reviewing onboarding data for discrepancies, responding to SCR queries, and addressing any gaps as necessary. In terms of stakeholder management, you will need to escalate issues and anticipated delays in onboarding to relevant stakeholders, liaise with line managers and hiring managers to finalize start dates, and collaborate with the Talent Acquisition team for a smooth transition of candidates. Additionally, you will be involved in risk management by identifying cases for escalation and advising on risk assessments. Your role will also involve preparing employment contracts, supporting the development of onboarding training, identifying areas for process improvement, and ensuring compliance with local laws and company policies. You will be expected to maintain accurate records, update onboarding trackers, and generate reports for business use. To excel in this role, you must have previous experience in people onboarding, proficiency in tools like Microsoft Teams, Outlook, Excel, and Adobe, as well as excellent communication and interpersonal skills. A basic understanding of UK employment regulations, GDPR, and data privacy practices related to HR is essential. You should also be adept at managing multiple tasks under pressure, collaborating with various stakeholders, and following standard operating procedures diligently. At Study Group, we are committed to creating a diverse and inclusive workplace where individuals are selected based on skills and experience alone. Your privacy and confidentiality will be respected and maintained in accordance with our Privacy Policy. Join us in our mission to empower students worldwide and help them achieve their full potential through quality education and innovative learning experiences.,

As a P&O Specialist at Siemens Energy, your new area of responsibility will be challenging and future-oriented. You will be responsible for providing basic P&O services and operational support to the organization by explaining guidelines and policies. Your role will involve supporting the P&O BP and IR topics for the Vadodara Factory and other central functions of Siemens Energy on all business partnering matters. In this role, you will be required to create evaluations and analyses and derive associated measures. Active participation in the implementation of local and group-wide P&O initiatives will be a key aspect of your responsibilities. You will also provide support and advice to employees and executives on all labor law and personnel-related issues. Additionally, you will support employee relations activities by investigating and resolving issues related to working conditions and people-related matters such as manager/employee and colleague relationships. You will also assist Line Managers in addressing specific people topics by advising on options within the context of Siemens policy and local labor law. Furthermore, as a P&O Specialist, you will manage data and documentation handling at a local level and educate managers and employees on the best use of on-demand solutions for relevant P&O-related topics. You will also support the SE P&O local and regional team in diverse projects, initiatives, people interactions, and communication. To excel in this role, you should possess a Bachelor's degree in a relevant field or equivalent professional Human Resources certification. A minimum of 5-8 years of experience in HR or a business function within a similar organization setup is required. Experience with relevant HR systems such as SAP, Workday, etc., and understanding of the factory act and local labor law are important. Key qualifications and skills for this role include customer focus, problem-solving skills, solid understanding of HR processes and tools, excellent communication skills, and a growth mindset. You should also be a team player who enjoys working in an agile and highly dynamic environment. Proficiency in MS Office, Microsoft Teams, and SAP/HR will be advantageous. Your strengths should include learning ability, result and quality orientation, analysis ability, customer orientation, communication skills, and networking skills. If you are passionate about HR and have a growth mindset, this role at Siemens Energy could be the next step in your career.,

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Prepare and manage communications for global Enablement flagship programs Be a program manager and provide support in all aspects of Enablement programs, calendars, rosters, schedules, meeting requests, etc. Coordinate logistics for both Virtual and In-Person events Coordinate venues for Enablement workshops such as request hotel room block / vendor contract negotiation Should be highly responsive and invested in customer satisfaction; he/she could be a new hires first contact with Enablement, so responsiveness is critical. Is flexible to work in different time zones to coordinate with peers effectively and smoothly across the globe and can work independently with minimum supervision. Adapts well to changing job and project requirements, such as manage changes to programs due to new releases and acquisitions. Can efficiently and independently use and administer a Learning Management System (LMS) and Knowledge Management portal and manage administrative responsibilities. Request and manage updates to Enablement Portal for workshops and trainings. Help and manage uploading documents to web portals, work on some admin tasks etc. To ensure youre set up for success, you will bring the following skillset & experience : 4-6 years of experience in extensively coordinating and managing global events and programs with attention to detail. Fluent in English language, both written and verbal communications. Ability to effectively multitask in a complex matrix environment and participate, contribute, and in some cases, lead multiple disparate efforts with stakeholders across the globe. Be comfortable with scheduling, writing directions, communicating through email or memos and other forms of written communication. Must have strong time management skills. This individual will need to keep track of deadlines, schedules, and various tasks that you must complete by their respective deadlines. Knowing how to prioritize your work and keeping your schedule on track are crucial to advance in your career. Proficiency in MS Office (PPT, Word, Excel, Visio). Proficiency in MS Teams and SharePoint Whilst these are nice to have, our team can help you develop in the following skills: Ability to coordinate activities of multiple individuals to get the job done. Ability to prioritize tasks and keep up on them without frequent reminders. Should also be able to re-prioritize as needed on short notice. General program management skills esp. the ability to recognize those aspects of the program which require additional approvals/inputs. Proficiency in Camtasia, Articulate 360 and Vyond. Cross-Functional/Deliverable focus Reporting & Data Analysis, Knowledge Management Ability to effectively communicate up and down the organization and with liaison partner Knowledge/hands-on experience with training-specific domain related AI tools/platforms

What You will do: The roles and responsibilities of Office 365 Administrator include but are not limited to You will act as the primary point of contact for technical support related to O365 administration to internal employees via phone, email, chat, or in person. Manage user accounts, licenses and groups ensuring compliance with the organizational policies. You have extensive knowledge of Microsoft licenses to ensure optimal usage. Provide clear and timely updates on support requests, task status, and priorities to the IT Help Desk Manager and other relevant stakeholders. Serve as a subject matter expert on O365 support, offering guidance and best practice recommendations to users. Analyzing security reports and assessing potential vulnerabilities as they relate to O365. Escalate complex issues to senior IT support technicians or create support tickets with external vendors as necessary, following escalation procedures. You should be able to administer SharePoint, OneDrive, any other Microsoft related products that are used extensively by the users to support their issues. Identify process gaps and opportunities to enhance inter-functional coordination and solve problems through structured thinking, research, project planning and on-ground execution. Ideally, you have: Bachelors degree is mandatory. 4-6 years of experience in a cross-functional role, preferably in O365 domain. Problem solving acumen with an eye for detail and an analytical bent of mind. Attributes of being a team player with excellent communication and relationship-building skills to support and collaborate globally. Ability to extract data from the tenant for decision making. Why Explore a Career at Accordion: High growth environment: Semi-annual performance management and promotion cycles coupled with a strong meritocratic culture, enables fast track to leadership responsibility. Cross Domain Exposure: Interesting and challenging work streams across industries and domains that always keep you excited, motivated, and on your toes. Entrepreneurial Environment : Intellectual freedom to make decisions and own them. We expect you to spread your wings and assume larger responsibilities. Fun culture and peer group: Non-bureaucratic and fun working environment; Strong peer environment that will challenge you and accelerate your learning curve. Other benefits for full time employees: Health and wellness programs that include employee health insurance covering immediate family members and parents, term life insurance for employees, free health camps for employees, discounted health services (including vision, dental) for employee and family members, free doctors consultations, counsellors, etc. Corporate Meal card options for ease of use and tax benefits. Team lunches, company sponsored team outings and celebrations. Robust leave policy to support work-life balance. Specially designed leave structure to support woman employees for maternity and related requests. Reward and recognition platform to celebrate professional and personal milestones. A positive & transparent work environment including various employee engagement and employee benefit initiatives to support personal and professional learning and development.

Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. JOB SUMMARY: Key Skills: Murex Testing, MX Test, ONYX, Unix, SQL, Capital Market domain LocationBangalore Shifttimings:12:30pm-9:30pm Role Description: Should have experience in the field of Testing using Murex MX Test/ONYX Good Experience and understanding of Testing Murex 3.1 Automation experience with ONYX (Developing & Executing Automation test scripts) Hands-on experience on UNIX, SQL Must have experience in performing reconciliations using MX Test Good Domain skills - Must have working experience in Capital Markets across modules and instruments especially Fixed Income Experience in testing BFSI Domain applications with a proper understanding of the Trade Lifecycle Ability to work independently as well as in a team environment Should have hands-on experience of working on DevOps tools like Jenkins, Github and Bitbucket Good to have experience of working using MX Config and MX Pipeline To prepare automation test suites for murex Modules & Prepare/Execute automation test cases for all releases. Work closely with Business (Test case reviews) and IT teams (deployments/fixes) Defect Management Articulation of defects in detailed manner, assigning defects to technical teams, capturing target fix dates and resolution comments from IT Good communication, presentation skills and problem-solving skills If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Sharepoint Online: 1. Should have strong knowledge on SharePoint Online environment. 2. Should know the difference types of Sites used in SharePoint Online. 3. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. 4. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. 5. Must be aware of latest and deprecated features in Sharepoint online. 6. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. 7. Must know how Point in time restore works in SharePoint Online. 8. Good Knowledge on retention policy, DLP and E-discovery hold. 9. Need knowledge on OneDrive for Business sync issues. 10. Should have understanding about office 365 groups and Permissions in SharePoint Online. 11. Office 365 Licensing. 12. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer Roles & Responsibilities JD for Sharepoint Online: 1. Should have strong knowledge on SharePoint Online environment. 2. Should know the difference types of Sites used in SharePoint Online. 3. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. 4. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. 5. Must be aware of latest and deprecated features in Sharepoint online. 6. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. 7. Must know how Point in time restore works in SharePoint Online. 8. Good Knowledge on retention policy, DLP and E-discovery hold. 9. Need knowledge on OneDrive for Business sync issues. 10. Should have understanding about office 365 groups and Permissions in SharePoint Online. 11. Office 365 Licensing. 12. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer Mandatory Skills SharePoint Online, SharePoint OneDrive, Metadata, Content Types

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Preferred technical and professional experience Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis