23 Ccna Voice Jobs

Key Responsibilities: Design, implement, and maintain VoIP and telephony solutions across enterprise environments. Manage and troubleshoot unified communication platforms including Cisco, Avaya, or Microsoft Teams. Configure and support SIP, H.323, and MGCP protocols. Collaborate with IT teams to integrate telephony with office automation and business applications. Monitor system performance and ensure high availability and quality of service. Provide technical support and training to end-users and internal teams. Required Skills: Strong knowledge of VoIP protocols (SIP, H.323, RTP) Experience with Cisco Unified Communications , Avaya , or Microsoft Teams Familiarity with PBX systems , call routing , and dial plan configuration Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience with office automation tools and IT service management Preferred Skills: Certifications like CCNA Voice , CCNP Collaboration , or Avaya Certified Specialist Experience with cloud-based telephony solutions (e.g., Zoom Phone, RingCentral) Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)

Role & responsibilities Greetings from Innov Ultra Hiring for Network Engineer with 2 year of experience on paper REACH OUT TO HR HARSHDEEP - 8981452759 Preferred candidate profile Should be CCNA certified Should be a graduate Should hold atleast 2 year on paper experience as a network engineer Should have in depth knowledge about OSI layers, Switches, Routers, Lan, Firewall 1. What is a VLAN and why is it used?* 2. *How do VLANs work with VMware vSwitches?* Should be an immediate joiner (0-15 days) Job Title: Network Engineer VMware Experience: 2+ Years Certification: Global CCNA Certified Location: CHENNAI Job Type: Full-time REACH OUT TO HR HARSHDEEP - 8981452759 Key Responsibilities: Configure, manage, and troubleshoot VMware NSX, vSphere Distributed Switches, and other network virtualization components. Design and implement robust virtual networking solutions in alignment with business and security requirements. Perform routine maintenance, monitoring, and performance tuning of network components. Handle incidents, change requests, and escalations related to network infrastructure. Work closely with the infrastructure and cloud teams to ensure seamless integration between physical and virtual networks. Maintain accurate network documentation and change logs. Conduct network assessments, identify potential issues, and propose long-term improvements. Ensure network security compliance and participate in audits as required. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 2+ years of experience working in a network engineering role with exposure to VMware environments. CCNA Global Certification is mandatory. Strong knowledge of network protocols (TCP/IP, BGP, OSPF, VLANs, VPNs). Experience with firewalls, switches, and routers (Cisco preferred). Hands-on with VMware NSX, vCenter, ESXi, and virtual networking concepts. Basic scripting knowledge (PowerShell, Python) is a plus. Strong analytical and problem-solving skills. REACH OUT TO HR HARSHDEEP - 8981452759 Perks and benefits PF ESIC CAB

Job Description Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Maintain the company phone system and work closely with telecom service providers to ensure circuit availability and reliability. Respond to network and voice related incidents, troubleshoot and assess and provide remediation plans. Maintain network and voice standard operating procedures, diagrams and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 3+ year of experience with Voice Systems, Cloud Voice environments, AWS, and Call Manager. 2+ year of experience with MS Teams. Working knowledge of networking, routing, and switching. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting voice systems Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Preferred Qualifications: 3+ years of experience in building and managing enterprise voice systems in a global environment. Education: Bachelors Degree in Information Technology preferred. Information Security: Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Hiring for Leading ITES Company In Gurgaon and Pune for Technical Support Key Highlights: 1: Experienced with minimum 1 year exp in Technical Support on Paper (Mandate) 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks AD , DNS , DHCP ,365 (Aware of these Things) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs! Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hiring Manager Technical Support VOICE PROCESS EXPERIENCE MUST Must be working as a Manager Must have handled Technical support Managing Team on papers Knowledge of active directory, CCNA, ITIL Certified US SHIFTS Exp 8 - 15 Sal 14 - 18

You will be joining Vitel Global Communications Pvt Ltd, a leading provider of VoIP services known for delivering high-quality communication solutions to businesses and individuals globally. As a Technical Support Engineer based in Hyderabad, Telangana, your main responsibility will be to offer technical assistance for VoIP-related issues through phone calls and emails. You are expected to diagnose and resolve various VoIP problems, such as call quality issues, connectivity problems, and configuration errors. Moreover, you will assist customers in setting up, configuring, and maintaining VoIP systems while also monitoring and ensuring the optimal performance and uptime of the VoIP infrastructure. Collaboration with internal teams to escalate and resolve complex technical issues is a crucial part of your role, in addition to documenting and tracking customer interactions and technical issues in the support ticketing system. Regular system checks and preventative maintenance activities will be required to avoid service interruptions. To excel in this position, it is essential to stay updated with the latest VoIP technologies, trends, and best practices. Providing training and guidance to customers on VoIP system usage and features is also part of the role. The ideal candidate should possess CCNA Voice / CCNP Collaboration certifications along with a sound understanding of TCP/IP, routers, switches, firewalls, SIP, RTP, H.323, LAN, WAN, and VOIP technologies. This position offers the opportunity to work in a dynamic environment and contribute to the growth and success of Vitel Global Communications Pvt Ltd.,

Responsibilities: * Manage customer relationships through telephone support. * Generate leads, close deals, meet targets. * Collaborate with engineering team on solution design. * Present product demos and proposals.

MCA, B.Tech BCA, B.Sc Computer Science, Diploma(3 years must) Linux Servers, Windows Servers, Networking or Computer Hardware Fresher or experienced Rotational shifts English or Hindi From 15,600-40,000K Salary Share resume over whatsapp- 8861544537 Required Candidate profile IT Infrastructure Troubleshoot pcap tracing & analysis Resolve E1/SIP Media, Channel state related complaints Install and configure the Voice driver, ISUP/SIP Protocol configuration IT support

You will be working at Vitel Global Communications Pvt Ltd, a leading provider of VoIP services, offering high-quality communication solutions to businesses and individuals globally. The company is dedicated to delivering cost-effective, scalable, and reliable services to ensure seamless connectivity for clients worldwide. As a Technical Support Engineer in our Hyderabad office, your primary responsibility will be to provide technical support for VoIP-related issues via phone calls and emails. You will diagnose and resolve problems related to call quality, connectivity, and configuration errors. Furthermore, you will assist customers in setting up, configuring, and maintaining their VoIP systems. Monitoring and maintaining the VoIP infrastructure to ensure optimal performance and uptime will be crucial aspects of your role. Collaboration with internal teams to address complex technical issues, documenting customer interactions and technical problems in the support ticketing system, and conducting regular system checks and preventative maintenance to prevent service disruptions will also be part of your duties. To excel in this role, you should keep yourself updated with the latest VoIP technologies, trends, and best practices. Additionally, providing training and guidance to customers on VoIP system usage and features will be essential. Required key skills for this position include CCNA Voice / CCNP Collaboration, TCP/IP, routers, switches, firewalls, SIP, RTP, H.323, LAN, WAN, and VOIP. You will work 5 days a week in the night shift at the office in Hyderabad, Telangana. This position requires a graduate with 0.6-3 years of experience. If you are a dynamic and results-driven individual looking to join a fast-paced team and contribute to the growth of a global communication company, this opportunity is for you.,

Technical Knowledge Good technical expertise in Cisco UCCE and related products Excellent hands on experience in Cisco CUCM and suite of related products Unity Voicemail, Expressways Upgrade/installation of UCCE , hands on Creation of ICM script and Monitoring Understanding of how scripts relate to Wallboard, CUIC requirements Ability to debug UCCE logs either via dump logs or Diagnostic Frame Portico Understand UCCE SQL tables and use of queries Ability to understand the agent log on procedure through to call answering , with view to debug all actions CUIC experience use of Default reports and customized reports Creation and deployment of UCCE Scripts -understand Call Types, Dial numbers, RONA,PQ’s / Skill groups Previous experience of building UCCE scripts via Call Studio Ability to create IVR and Menu options within Unity Voice Mail Video Technologies – WebEx, CMS, TMS Voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.) Ability to debug voice gateway including Qsig, SIP protocols Desirable Wallboard- 2ring Outbound Dialer- Acqueon Call logging Voice Recording Vebra , BiB SIP trunking Any experience on Genesys Contact Centre will be a huge plus Experience Demonstrable experience of hands-oninvolvement in setting and managing enterprise voice systems – UCCE and CUCM Project involvement should be at a lead engineer level Happy to communicate at all levels from end users to senior managers in IT and business Upgraded and installed Cisco UC solutions- UCCE, CUCM, Unity etc. Experience of Jabber deployment on Mobile, Laptop

Role & responsibilities Provide international customer service through voice support Offer technical support to customers (Network Troubleshooting) Demonstrate strong communication skills Qualifications: Graduate with 18 months of international voice process experience. Pay range and compensation Package: The salary range for this position is 3.6LPA to 5 LPA Contact Details: Share your CV in PDF format at rishika.mukherjee@Techmahindra.com Contact Person: Rishika Mukherjee - 8826106205 DIRECTLY REACHOUT TO ME FOR VIRTUAL ROUNDS ON THE GIVEN NUMBER - 8826106205, 8826923749. Job description: Company: Tech Mahindra Position: International customer services voice process (technical support) Location - Noida sector 60 Work from office only. Work schedule - 5 days working, rotational shifts & week Offs. NEED IMMEDIATE JOINERS ONLY (MAX WE CAN TAKE 15 DAYS OF NOTICE PERIOD), SO, CANDIDATES WITH IMMEDIATE JOINING CAN APPLY ONLY. Candidate with prior experience in technical support (telecom / networking / network troubleshooting) will give an add-on advantage. Candidates should have excellent communication skills. Should have good technical knowledge on DNS, DHCP, IP, TCP, Switches, ISP, router, modem, networking Concept but candidates should be having inbound calling experience.

Manages Cisco voice and wireless networks, optimizing performance and ensuring seamless communication.

Oversee the design, implementation, and management of Cisco-based voice network systems, ensuring high availability, performance, and security of voice infrastructure.

Role & responsibilities Greetings from Innov Ultra Hiring for Network Engineer with 2 year of experience on paper REACH OUT TO HR HARSHDEEP - 8981452759 Preferred candidate profile Should be CCNA certified Should be a graduate Should hold atleast 2 year on paper experience as a network engineer Should have in depth knowledge about OSI layers, Switches, Routers, Lan, Firewall 1. What is a VLAN and why is it used?* 2. *How do VLANs work with VMware vSwitches?* Should be an immediate joiner (0-15 days) Job Title: Network Engineer VMware Experience: 2+ Years Certification: Global CCNA Certified Location: CHENNAI Job Type: Full-time REACH OUT TO HR HARSHDEEP - 8981452759 Key Responsibilities: Configure, manage, and troubleshoot VMware NSX, vSphere Distributed Switches, and other network virtualization components. Design and implement robust virtual networking solutions in alignment with business and security requirements. Perform routine maintenance, monitoring, and performance tuning of network components. Handle incidents, change requests, and escalations related to network infrastructure. Work closely with the infrastructure and cloud teams to ensure seamless integration between physical and virtual networks. Maintain accurate network documentation and change logs. Conduct network assessments, identify potential issues, and propose long-term improvements. Ensure network security compliance and participate in audits as required. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 2+ years of experience working in a network engineering role with exposure to VMware environments. CCNA Global Certification is mandatory. Strong knowledge of network protocols (TCP/IP, BGP, OSPF, VLANs, VPNs). Experience with firewalls, switches, and routers (Cisco preferred). Hands-on with VMware NSX, vCenter, ESXi, and virtual networking concepts. Basic scripting knowledge (PowerShell, Python) is a plus. Strong analytical and problem-solving skills. REACH OUT TO HR HARSHDEEP - 8981452759 Perks and benefits PF ESIC CAB

10+ years of networking and unified Communications ( UC) Expertise in Cisco Unified Communication/ Collaboration Experience and in depth knowledge of Cisco Unified Communication solution portfolio is a must. Experience and good knowledge in upgradation of Cisco Unified Communication solutions is a must. Experience in Voice and Video QOS. Good Knowledge of UC on UCS and virtualization implementations. Good Knowledge of Ciscos Hosted Collaboration Solution will be an added advantage. Experience on Contact Center express, Scripting and reporting. Good Knowledge of SIP Trunking and Voice gateways. Experience should be in Designing and implementation of various versions of Collaboration technology (UC and Video) and mobility solutions Configuration and Troubleshooting of Complex Voice and video Networks Expertise to design and build Cisco Unified communication components like CUCM, Unity Connection, IM & P, Cisco Jabber and Unified Attended console. Good knowledge in implementing Telepresence Video solutions like, TMS, Telepresence, telepresence server, conductor, CMS installation and troubleshooting of telepresence and Video endpoints. Good knowledge of Expressway solutions, Webex Teams and Good Knowledge of UC monitoring tools like PCA / prognosis. CCIE Voice/Collaboration/ CCNP Voice/Collaboration will be an added advantage. Mandatory Skills: Network Architecting. Experience>10 YEARS.

Roles and Responsibilities Troubleshoot and resolve complex network problems using CCNA Voice certification skills. Document customer interactions and resolutions in a timely manner. Provide technical support to customers via phone, email, or chat for networking issues. Desired Candidate Profile 1-4 years of experience in international technical support or related field. Minimum 1 year of experience is mandate. B.Tech/BCA/B.Sc IT and CS /Diploma in IT and CS. Strong knowledge of networking fundamentals, including troubleshooting techniques. Proficiency in English language (written & spoken). Candidate should be comfortable with 24*7 shifts and WFO. Immediate joiners required. Salary between 3.5-4.75 LPA (Negotiable). Interested candidate can share their CV's on- sm00774570@techmahndra.com ur00833696@techmahindra.com Whatsapp- 9582150594 / 8920014013

Role & responsibilities Greetinga from Innov Ultra Hiring for Network Engineer with 3 months of experience on paper Languages known - English Hindi (Mandatory) Reach out to HR ARPAN - 8420957662 Preferred candidate profile Should be a graduate Should hold atleast 1 year on paper experience as a network engineer Should have in depth knowledge about OSI layers, Switches, Routers, Lan, Firewall Should be an immediate joiner (0-3 days) Reach out to HR ARPAN - 8420957662 Perks and benefits PF ESIC CAB

The Network Cisco Voice - UCCE role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Cisco Voice - UCCE domain.

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

*graduation is must *min 1 years exp into technical international voice *sal technical voice-5.5lpa *customer support-3.5LPA 6 months exp *Night shift *5 days/2 days off *2 way cab *immediate joine only(may 16th} *Ambattur call-9940812026/8925733223

Important Notes; Night Shift/ US working hours 100% Voice Minimum 24 months of experience in call center services /Service assurance or ticketing process Looking for immediate joiners Role & responsibilities Managing day-to-day operations ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals. • Strong communication to ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents. with to-the-point communication • Able to adapt quickly to changes in workflows/processes/procedures/product features • Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization • Clearly outline current performance drivers of their market • Maintain a professional and personable demeanor at all times Preferred candidate profile PC basic knowledge, typing on PC using keyboard shortcuts •Communication skills •Coping with stressful situations •Selling skills •Microsoft office (Outlook, Word, Excel) •Focus on customer experience. •Sound knowledge of VLAN, VTP, STP, RSTP, 802.1Q, port security •Sound knowledge of Routing Protocols: OSPF, BGP, MP-BGP, RIP, EIGRP. •Knowledge of IPsec, GRE tunnels MPLS Technology and L3 VPNs •Sound knowledge of various traffic filtering techniques such as distribution-list, prefix- list & route-Map. • Required hands on experience on Implementation and troubleshooting Routing and Switching technology like-Spanning Tree protocol, 802.1q, Ether channel, EIGRP, OSPF, BGP, IPsec and GRE tunnel ,MPLS and L3 VPN •Knowledge of SDN and SD-WAN technology Cisco Viptela, Silver Peak is preferred. Interested candidates can share their CV in tanika.sharma@wipro.com

*Graduation is must *candidates should have min 1to2 years experience into technical international voice *networking,routing,swtiching,ip address,modem voice *sal-5.5lpa *Night shift *5days/2 days off *Immediate joinee *Ambattur 9940812026/8925733223

Hiring of US Software Company Technical Support and Retention customer service process Voice Process Graduates fresher/Candidates with Technical Experience can apply Highly recommended (BCA, MCA, B.Tech) Both side cabs REFRENCES ARE HIGHLY VALUABLE, Required Candidate profile Call/WhatsApp Faiza - 9811225245 Gurpreet 9811395366 Sahib 8448577782 Mankirat 9811395705 SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits Both Way Cabs Lucrative Incentives