347 Telephony Jobs

Role Overview: You will be responsible for managing multiple projects related to telephony, AudioCodes, MS TEAMS, and legacy Nortel PBX platforms. Project Management skills/experience will be crucial in handling these projects efficiently. Key Responsibilities: - Configure SIP gateways, such as AudioCodes M800 to the M1000-M4000 models, based on technical specifications for features and functionality like manipulation and routing rules. - Demonstrate expert technical knowledge of TDM and IP Telephony systems components and various protocols in the IP Telephony space. - Possess good working knowledge of data networking for setting up IP telephony, particularly around TCP/IP, SIP, RTP, SRTP, D...

Role Overview: At Phonologies, a pioneering speech technology company in India, you will be part of a team that is redefining the delivery of conversational AI and voice bots on phone systems. Your daily tasks will involve working with leading contact center providers, telephony systems, and CRM systems to develop cutting-edge customer interaction solutions. Key Responsibilities: - Develop and deploy ML models for real-world applications - Utilize Python, scikit-learn, and tools like MLFlow, Airflow, and Docker - Collaborate with engineering and product teams to build ML pipelines and monitor model performance - Ensure ethical and explainable AI by owning the model lifecycle and implementing...

Key Role deliverables: Responsible to get OB from Value Added Voice Services like - Smart Flo & Omni Channel Conduct Webinars and training on VAS products for Sales, FOS and Partner Share Market Intelligence to HQ Product Team - Customer Insights, Competition Benchmarking etc. Capability presentation to Large / Medium customer, make product value propositions, demo to customer and support sales team in deal closure. Qualification & Experience: Strong technical commercial knowledge & experience of assigned products Advance level understanding of technology landscape, products, and trends Product Understanding along with regulations Understanding of customer segment and key use case to create ...

Company Profile : Lotus Petal Foundation has been in the nonprofit sectorformore than 10 years. Our objective is to create equal opportunitiesforunderprivileged children living in urban and semi-urban areas to enable upwardsocialmobility. We create high-impact interventions in Education, Nutrition, and Livelihood by using innovative methodologies, scientific rigor, useofdata, and analyticsforthe child and alsoforhis/her community. Alongside, we are proud to mention that we are Great place to Work certifiedforthe 6th consecutive year. Website : https://lotuspetalfoundation.org/ Location : Khasra no 12/2, Dhunela Berka Road, Village Dhunela , Sohna, Gurgaon, Haryana-122103 (India) Lotus Petal ...

Handling & Driving HVAC projects either single large project/ multiple projects depend upon project inflow.Coordination with all stake holders at customer end like Consultant,PMC, Client chief engineers etc. for smooth, timely execution of project. Required Candidate profile Project site inventory management.Forecast project billings,ensur timely payment collections. Foreseeing project challenges & finding solutions to overcome same.Keep customer& management informed Perks and benefits Itdepends upon experience & knowledge.

* Salesforce Developer - Service Cloud with VOIP, CTI experience on AmazonConnect Remote UK timings 2 rounds Team Globant wants to close this by 31st December. Critical requirement for them.

Role Overview We are hiring a HaloITSM Consultant with strong ITIL, service operations and platform configuration expertise to deliver end-to-end ITSM solution rollouts including workflow automation, training, CMDB structuring, dashboards, and enhancement support. Core Responsibilities Platform Configuration . Must have completed 8+ Halo Technology implementations . Configure Incident, Request, Problem, Change, CMDB, Asset Management . Build automation logic, SLAs, approvals, escalations & routing workflows . Create dashboards, forms, catalogues, reporting and user/group permissions Process Consulting . Analyse client ITSM processes and map into Halo implementation design . Recommend improve...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Position Summary :NICE CXone Support and Development Engineer will be responsible for providing technical support and developm...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education NICE CXone Support and Development Engineer will be responsible for providing technical support and development services for the NI...

1. Professional attitude and appearance 2. Solid written and verbal communication skills in English 3. Ability to be resourceful and proactive when issues arise 4. Excellent organizational skills 5. Multitasking and time-management skills, with the ability to prioritize tasks 6. Customer service attitude 7. Only for Female Candidates Communication, Customer service, Friendly and professional demeanor

As an HR Service Delivery Associate at Accenture, your role will involve improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs in the domain of Employee Services with a focus on Employee Data Process Design. Your key responsibilities will include: - Assisting clients with Admin activities, especially Document Management, related to onboarding, people movement, and benefits administration. - Having customer-facing experience and proficiency in using telephony to communicate with clients. - Designing employee data processes to effectively manage employment data, records, and transactions using standard technologies and processes. - ...

Role Overview: As a Technical Solutions Consultant at Google, you will be responsible for managing the technical relationship with the largest advertising clients and product partners. Your role will involve leading cross-functional teams to leverage emerging technologies for external clients/partners, from concept design to data analysis and support. You will oversee the technical execution and business operations of Google's online advertising platforms and product partnerships. Key Responsibilities: - Drive the full technical execution for strategic partners such as carriers, ensuring seamless RCS integration through managing launch and testing processes. - Act as the trusted advisor for ...

Lead Consultant - Netskope Deployment Specialist Location: Hyderabad Experience: 5-8 years Immediate joiners preferred. Kindly share resumes to [HIDDEN TEXT] with Sub of Netskope along with notice period. Responsibilities Support the deployment of Netskope Secure Web Gateway Assist with configuring policies, profiles, and user authorization Conduct testing and validation of security policies Provide documentation and knowledge transfer to internal teams Produce Standard Operating Procedure documentation for all operational aspects of Netskope Qualifications we seek in you! Direct experience with Netskope, including deploying into an enterprise environment with over 10,000 end users Strong co...

As a Technical Support Engineer III at Observe.AI, you will play a crucial role in ensuring a world-class customer experience for our clients. Your technical expertise and experience will be instrumental in fostering a customer-first mindset in every interaction. Your key responsibilities will include: - Providing efficient and accurate technical support for Observe.AI's product to guarantee customer satisfaction - Increasing support technical acumen to improve the deflection rate of engineering-based escalations over time - Acting as the liaison with Engineering to escalate bugs, outages, and product requests - Collaborating with Customer Success, Onboarding, and Product teams to enhance th...

Role Overview: As an experienced IT Manager, you will be responsible for overseeing the company's IT infrastructure, telephony systems, network, Active Directory (AD), hardware, security, cloud services, and compliance management. Your strategic thinking and leadership skills will play a crucial role in managing a team and ensuring the efficient operation of all IT functions. Key Responsibilities: - IT Infrastructure Management: - Oversee the installation, configuration, maintenance, and optimization of all IT infrastructure components. - Ensure the stability, integrity, and efficient operation of information systems. - Develop and implement IT policies and procedures, including those for ar...

Role Overview We are hiring a HaloITSM Consultant with strong ITIL, service operations and platform configuration expertise to deliver end-to-end ITSM solution rollouts including workflow automation, training, CMDB structuring, dashboards, and enhancement support. Core Responsibilities Platform Configuration . Must have completed 8+ Halo Technology implementations . Configure Incident, Request, Problem, Change, CMDB, Asset Management . Build automation logic, SLAs, approvals, escalations & routing workflows . Create dashboards, forms, catalogues, reporting and user/group permissions Process Consulting . Analyse client ITSM processes and map into Halo implementation design . Recommend improve...

Key Responsibilities Assist in configuring Cisco CUCM (device pools, DNs, partitions, CSS, dial plans) Support SIP trunks, CUBE, and voice gateway (H.323/SIP/MGCP) setups Work on VoIP/SIP call flows, RTP analysis, and codec configurations Assist with Unity Connection (users, call handlers) Participate in lab setups, system builds, migrations, and integrations Use Wireshark/RTMT for basic SIP/RTP troubleshooting Prepare simple technical documentation as needed. Required Skills Training or certification in CCNA Voice / CCNA Collaboration. Strong understanding of VoIP, SIP, RTP, codecs, and dial plans. Networking fundamentals: VLANs, DHCP Option 150, DNS, basic QoS. Exposure to CUCM, CUBE, Unit...

Amazon Connect experience with 3 -17years experience. Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) CloudWatch IAM Proficiency in programming scripting Java Script, Nodejs Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation Solid experience in REST APIs and integration frameworks. Experience working in Agile Scrum environments Experience in Automating deployments of contact center setup using CI/CD pipelines or Terraform

Join us to connect enterprises with next-gen cloud communication tools and be part of a fast-growing SaaS company driving digital transformation! Key Responsibilities: Generate & qualify leads for DeepCall, Email Workspace Suite, and Broadcasting solutions Engage with CXOs and decision-makers via calls, emails, and LinkedIn Maintain CRM records of all activities and follow-ups Collaborate with marketing on campaigns, webinars, and events Contribute to monthly & quarterly pipeline and opportunity targets What Were Looking For: 1-3 years in Sales Development / Inside Sales / Lead Generation (preferably in CPaaS, Cloud Telephony, SaaS) Familiarity with Cloud Contact Centers, multi-channel broad...

Role Overview: Geetham Technologies, a telecom infrastructure services company, is seeking a Telecom Project Technician for a full-time on-site role in Chennai. As a Telecom Project Technician, you will be responsible for the installation, maintenance, and troubleshooting of telecommunications systems. Your tasks will include handling cabling, telephony, and general telecommunications to ensure system functionality and efficiency. You will need to inspect and test systems, diagnose issues, and implement effective solutions. Key Responsibilities: - Install, maintain, and troubleshoot various telecommunications systems - Handle tasks related to cabling, telephony, and general telecommunication...

As a Telecom Project Technician at Geetham Technologies, you will be responsible for the installation, maintenance, and troubleshooting of telecommunications systems in Chennai. Your role will involve working on tasks related to cabling, telephony, and general telecommunications to ensure the systems are operational and efficient. You will conduct inspections, test systems, diagnose issues, and implement effective solutions on a day-to-day basis. Key Responsibilities: - Install, maintain, and troubleshoot telecommunications systems - Work on cabling, telephony, and general telecommunications tasks - Inspect and test systems for functionality - Diagnose issues and implement solutions to ensur...

Job Summary As a Senior Telephony Technical Expert, this position plays a pivotal role in implementing and optimizing high-availability telephony solutions that underpin our global Contact Center operations. Serve as a technical telephony expert on enterprise-grade platforms such as Genesys Cloud ensuring seamless delivery of telephony servicesin compliance with local telecommunications laws and enterprise security stanloidards. The ideal candidate is passionate about cloud telephony, deeply knowledgeable in SIP/RTP protocols and telecom infrastructure (SBCs, ISBs) and experienced in a multi-national enterprise context. Roles and Responsibilities Telephony Solutions Architecture: Architect a...

As an Audio Tuning and Testing Engineer at our company, you will play a crucial role in tuning, validating, and optimizing audio systems in various products like TWS earbuds, smart speakers, tablets, and voice-enabled devices. Your responsibilities will include: - Conducting audio validation and tuning using tools such as Sound Check, Audio Precision, B&K, Crysound, or their equivalents - Optimizing speaker, microphone, and ANC performance, and performing tests according to standards like TIA, ITU, and IEEE for audio - Reviewing hardware schematics to suggest audio design improvements and analyzing analog/digital audio signals like waveforms, SNR, and THD - Supporting root cause analysis for...

You will be working as a Manager in Telecom at LARAON ENGINEERS AND CONSULTANTS PRIVATE LTD., a company based in New Delhi, India. Your primary responsibilities will include: - Overseeing daily operations - Managing telephony systems - Leading and coordinating telecom projects - Ensuring efficient team management - Maintaining telecommunications infrastructure - Developing optimization strategies - Ensuring compliance with regulations and standards To excel in this role, you should possess: - Strong Team Management, Team Leadership, and Project Management skills - Expertise in Telecommunications and Telephony - Strong organizational and problem-solving abilities - Excellent communication and...

Role Overview: Hitachi Energy is seeking a System Engineer to join the team and contribute to the project execution phase. As a System Engineer, you will be responsible for designing communication networks, integrating telecommunication systems, providing technical support, participating in the tendering stage, and ensuring compliance with regulations and guidelines. By living Hitachi Energy's core values of safety and integrity, you will play a crucial role in accelerating the energy transition and creating a resilient power grid. Key Responsibilities: - Design communication networks based on customer specifications and project requirements - Integrate existing telecommunication systems as ...