66 Voip Protocols Jobs

Role Overview: As a Voice / VoIP Engineer in our company, you will play a crucial role in designing, implementing, and troubleshooting VoIP networks. Your expertise in SIP, VoIP protocols, and IP telephony will ensure optimal voice quality and system performance. Key Responsibilities: - Configure and manage IP-PBX, SIP trunking, and VoIP systems - Resolve issues related to ASR, ACD, PDD, CLI, DTMF, codecs, and voice quality - Perform packet trace (PCAP) and CDR analysis for diagnostics - Handle fraud monitoring, SIP Trunk down, and voice escalations - Support US clients and ensure 24/7 availability Qualification Required: - Strong knowledge of TDM, VoIP, SIP, and network security - Hands-on ...

About The Role 7+ years of hands-on VoIP engineering experience, with a strong focus on carrier SIP trunking and interoperability. Expert-level knowledge of SIP signaling (INVITE, BYE, REGISTER, re-INVITE, UPDATE, PRACK, REFER, etc.), SDP negotiation, RTP/RTCP, and SIP headers. Proven ability to troubleshoot complex SIP interoperability issues across different carrier platforms and SBCs.Strong experience with Session Border Controllers (SBCs) and SIP proxies (e.g., Ribbon, AudioCodes, Oracle/Acme Packet, OpenSIPS,Kamailio, etc.). Proficiency with diagnostic toolsWireshark, sngrep, Homer/HEP, SIPp, Empirix, etc. Solid networking knowledgeIP, DNS, subnetting, VLANs, routing protocols. Strong L...

Req ID: 344089 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Engineer Workplace to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Position Summary: We are seeking a highly skilled individual to join our team as a Service Delivery Manager. This role requires proficiency in Genesys PureCloud, coupled with the ability to manage service delivery for MS Teams Telephony, Genesys PureCloud, and Unify OpenScape platforms. The ideal candidate will possess extensive expertise in these systems to desig...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Engineer Workplace to join our team in Bangalore, Karntaka (IN-KA), India (IN). Position Summary: We are seeking a highly skilled individual to join our team as a Service Delivery Manager. This role requires proficiency in Genesys PureCloud, coupled with the ability to manage service delivery for MS Teams Telephony, Genesys PureCloud, and Unify OpenScape platforms. The ideal candidate will possess extensive expertise in these systems to design, implement, an...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

Role Overview: As a member of the R1 RCM India team, your role will involve day-to-day support and maintenance of Genesys PureCloud Solutions. You will be responsible for MACD on Genesys, including call flows, SIP trunks, and acting as L3 support during issues to drive towards resolution. Additionally, you will work with various internal and external application teams to integrate their platforms with Genesys. Your tasks will also include migration and implementation of Genesys PureCloud Solution, monitoring project progress, adjusting as necessary for successful project delivery, creating documentation and knowledge base, managing incidents and service requests, coordinating team activities...

Description We are seeking a skilled Cisco Voice Specialist to join our team in India. The ideal candidate will have 4-6 years of experience in designing and managing Cisco voice solutions, ensuring seamless communication systems within our organization. Responsibilities Design, implement, and maintain Cisco VoIP solutions. Troubleshoot and resolve voice network issues to ensure optimal performance. Collaborate with cross-functional teams to integrate voice solutions with existing IT infrastructure. Monitor network performance and conduct regular audits to ensure compliance with quality standards. Provide technical support and training to staff on Cisco voice systems. Stay updated on the lat...

Company Overview R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities Job Description Core Responsibilit...

Cyara is the world's leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara's team, you'll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out m...

Job Title : IT Technical Support Specialist Position Type : Full-Time Key Skills and Attributes : Communication Skills: Possess strong written and verbal communication skills. Capable of communicating effectively and professionally with all levels of the company and outside vendors. Teamwork: Ability to work in a diverse team environment and effectively support the demanding needs of the company. Pressure Handling: Skilled at working under pressure and meeting deadlines, even with shifting priorities. Initiative: Must be a self-starter with a high level of initiative. Attention to Detail: Exhibit strong attention to detail, organizational skills, and the ability to handle multiple projects s...

Sinch IVR Developer We are looking for a skilled IVR Developer with hands-on experience using Sinch's Voice API to design, implement, and maintain advanced, scalable, and reliable voice applications. You will be responsible for building programmable IVR solutions, integrating Sinch APIs into workflows, and ensuring high-quality voice experiences. Responsibilities: Develop custom IVR call flows using Sinch and Intelliquent (Voice API, SVAML, and related SDKs). Design, build, and deploy voice call handling systems that support DTMF input, speech recognition, and routing logic. Integrate backend systems (e.g., API, databases) with IVR workflows via webhooks and APIs. Use text-to-speech (TTS) an...

Key Responsibilities: Design, deploy, and maintain voice communication solutions using Cisco Control Hub and Webex Cloud. Manage and optimize voice and collaboration platforms including Genesys cloud & On-Prem -based contact center solutions. Working knowledge of Genesys on-prem which is installed on Windows platform, including IVR configuration and call flows. Basic understanding of Windows server and Linux CLI interface. Administer VoIP infrastructure to ensure high availability, security, and optimal performance. Troubleshoot voice-related issues and provide advanced-level support for end users. Collaborate with cross-functional teams to implement telephony-related projects and upgrades. ...

As an L2 UCCE Support, your role will involve providing support for Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms. You should have a clear understanding of Cisco ICM, CCMP, CVP, CUIC, and troubleshooting processes. Your responsibilities will include: - Supporting Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms - Creating MACD in Cisco UCCE and IPT platforms - Understanding VOIP protocols such as SIP, H.323, and MGCP - Familiarity with ITIL processes - Understanding Cisco Voice network deployment models and functioning of voice network devices - Knowledge and use of VOIP and Performance Management Tools - Integration experience with other to...

As a Technical Support Lead at Vitel Global Communications Pvt Ltd in Hyderabad, your role involves overseeing a team of technical support engineers to ensure the delivery of high-quality VoIP services and maintain customer satisfaction. **Key Responsibilities:** - **Team Leadership**: Lead, mentor, and manage a team of technical support engineers, providing guidance and support to ensure high-quality performance. - **Technical Support**: Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. - **Client Interaction**: Serve as the primary point of contact for escalated technical issues, ensuring timely resolution and minimal disruption to op...

Job Description: As a Prompt Engineer Intern in this remote position, you will collaborate with AI and engineering teams to enhance the performance of conversational assistants by designing and testing prompt strategies. Your creativity and technical skills will play a crucial role in ensuring accurate and engaging responses for users. Key Responsibilities: - Design & Experimentation: Create and test various prompt strategies to optimize AI assistant performance. - Collaboration: Work with cross-functional teams to understand requirements, gather feedback, and iterate on prompt designs. - Data Analysis: Analyze the effectiveness of different prompts using performance metrics and user feedbac...

As a Free Switch Developer at Webvio Technologies Private Limited, your role will involve designing, developing, deploying, troubleshooting, and maintaining tools and services that support the cloud telephony network. Your expertise in SIP, RTP, RTCP, TURN, STUN, NAT, and TLS will be crucial for customizing FreeSWITCH for audio/video conferencing to handle 1000-1500 concurrent calls. Collaborating with the mobile team on APIs and support will also be part of your responsibilities. Familiarity with SIP servers (SER/OpenSER) and proxy servers, as well as knowledge of SBC, FreeSWITCH, and SIPX, will be beneficial. **Key Responsibilities:** - Design, develop, deploy, troubleshoot, and maintain t...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Unified Communications Engineer Senior is a member of the RSM technical services group and is responsible for the strategic operational support of our Unified Communications V...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

About The Role Job Requirements Strong work Experience in system engineering or software engineering in automotive products and their controls. Embedded Automotive product development process knowledge (ASPICE) Vehicle level experience Functional safety and its Methodologies , Experience with AutoSAR Deep knowledge of functional safety standards like ISO26262 Experience on functional safety concepts and design of safety product Experience in safety analysis : FMEA, FTA, FMEDA Reliability engineering knowledge a plus Good understanding on HARA Understanding of safety design mechanisms. Confirmation reviews / audits Required safety directed architect and design mindset expert knowledge of ISO2...

Role & responsibilities Hiring Alert at Value Health Inc. Position: Voice AI Integration Consultant CCaaS & Telephony Architect Location: Remote/Office Engagement Type: Contract / Consultant / Part-Time Support Open Positions: 1 About the Role Value Health Inc. is seeking a seasoned Voice AI & Call Center Integration Consultant to assist our team in implementing and stabilizing voice AI solutions integrated with call center platforms such as NICE CXone, Genesys Cloud, and Amazon Connect . This is a critical hands-on role to mentor, architect, and troubleshoot our integration stack across SIP trunking, PBX systems, voice pipelines , and LLM-powered voice bots . You’ll work closely with our pr...

The Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organizations voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and network interactionespecially in hybrid environments. Engineers work closely with network, security, and operations teams to ensure performance, availability, and security. Key Responsibilities: Engineer and maintain hybrid communication systems including Direct Routing for Teams, 8x8/Fuze voice, and ShoreTel PBX. Configure and troubleshoot SIP trunking, dial plans, call po...

Job Title: Software Engineer / Senior Software Engineer C/C++/C# (VoIP) Experience: 5–10 Years Location: Hyderabad Job Description: We are looking for an experienced Software Engineer with strong expertise in C/C++/C# programming and hands-on experience with VoIP protocols such as SIP, RTP, UDP, and TCP. The ideal candidate will be responsible for designing, developing, and maintaining high-performance communication software solutions. Key Responsibilities: Design, develop, and optimize software applications using C/C++/C#. Work on VoIP protocol implementations including SIP, RTP, UDP, TCP for real-time communication systems. Collaborate with cross-functional teams to design and implement ro...

Test VoIP, PBX & UCaaS solutions (SIP Trunking, SIP Protocols, Dial plans) Create & execute test cases (manual/automation). Analyze SIP/RTP logs using Wireshark etc Document defects, prepare reports, and support release cycles.

As an experienced Cisco Collaboration Engineer, you will be responsible for designing, implementing, supporting, and optimizing enterprise collaboration solutions using the Cisco Collaboration suite. Your focus will be on maintaining voice, video, messaging, and contact center systems with high availability, security, and user experience in mind. **Key Responsibilities:** - Design, deploy, and manage Cisco Unified Communications solutions including: - Cisco Unified Communications Manager (CUCM) - Cisco Unity Connection - IM & Presence - Cisco Webex Suite (Meetings, Calling, Messaging) - Cisco Expressway (MRA) - Support Webex Calling (UCM Cloud or Dedicated Instance) integrations and troubles...

Must have exp in Telecom Protocol Testing, SIP (Session Integration Protocol) Testing, VoIP, PBX & UCaaS solutions testing SIP Trunking, SIP Protocols, Dial plans Create & execute test cases (manual/automation) Analyze SIP/RTP logs using Wireshark Required Candidate profile Location- Kolkata (Work From Office mode) Interested one can connect over Whatsapp 7439594840