641 Ccnp Jobs

Clear Pass: Job Description TAC Designation: Engineer Networking Role: L1 Engineer Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Job Responsibility: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) thorough understanding of Broadcast domain and Collision Domain thorough understanding of Unicast, Multicast and Broadcast traffic thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI) Look into Wireshark capture ARP learning process and it's flavour How switch learns the mac address DHCP server and Client communication in same network and different network OSI headers Protocol and port number working OSI layer model and its learning of encapsulation and decapsulation IP Addressing and Subnetting Difference between layer two and three switch DHCP, Switching and Routing with OSI headers STP Vlan Trunk and Access port how switch learns the mac address How ARP learns the mac address in same subnet and different subnet Difference between hub, layer2 switch and layer 3 switch and router DHCP DORA process sender IP, mac and port number and destination IP, mac and port number OSI: how to troubleshoot in network with help of OSI model. Data link header Ip header TCP header

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Job Title - Network & Cloud Manager, Level:Manager, Entity:CF Management Level:Manager Location:Bangalore or Any location Must have skills: Strong experience in cloud security (AWS, Azure, or GCP) IAM, key management, logging, hardening. Solid foundation in network security firewalls, VPNs, SD-WAN, NAC, segmentation. Practical knowledge of security frameworks ISO 27001, NIST, CIS Controls. Project management expertise planning, risk tracking, stakeholder coordination. Strong written and verbal communication skills for reporting and presentations. Good to have skills: Job Summary : Were looking for an experienced professional to lead Information Security initiatives while also overseeing the project management of key security programs and risk initiatives. This role requires a strong understanding of cybersecurity principles, regulatory frameworks, and the ability to drive structured project execution across teams and departments. Youll be responsible for aligning our security efforts with business goals, ensuring compliance, managing risks, and driving the successful rollout of enterprise security programs. You'll work closely with cross-functional teams to deliver secure, scalable, and efficient solutions, while also ensuring projects stay on track and align with business goals. If you enjoy combining hands-on tech work with planning, process, and team leadership, this might be the right fit for you Roles & Responsibilities: Lead and manage security-related projects, ensuring alignment with business priorities and timelines. Own project delivery from initiation to closure planning, scheduling, resourcing, and reporting. Develop and manage documentation, dashboards, and executive reporting for security programs. Stay up to date with industry trends, emerging technologies, and best practices. Professional & Technical Skills: Cloud Security: AWS/Azure/GCP security services (IAM, KMS, GuardDuty, Security Center, etc.) Network Security :Firewalls (e.g., Palo Alto, Fortinet), VPNs, SD-WAN, NAC, IDS/IPS. Communication: Strong documentation, reporting, and executive presentation skills. Certifications (preferred): CISSP, CISM, CCSP, AWS Security Specialty, Azure Security Engineer, PMP Additional Information: This is a strategic yet hands-on role requiring a blend of security expertise and project execution. The position involves working with multiple internal and external stakeholders, including auditors and technology teams. Flexibility is available for remote, or hybrid work arrangements based on business needs. Opportunities for career growth in cybersecurity leadership and program management are significant. About Our Company | AccentureQualification Experience: 812 years of relevant experience in network and/or cloud security roles Minimum 35 years of experience managing security-related projects Ability to work across teams and manage deliverables in matrix environments A strategic yet practical approach to solving security and governance challenges Ability to stay current on emerging threats, technologies, and best practices Educational Qualification: Bachelors Degree in Engineering B.Tech / B.E in Computer Science, Information Technology, Electronics & Communication, or a related field. Preferred :Certifications such as AWS Certified Solutions Architect, Microsoft Certified:Azure Administrator, CCNP, CISSP, CISM, or other relevant cloud and security certifications.

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space.Qualification Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space.Qualification Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space. Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Qualification Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

To be UpdatedQualification To be Updated

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Perform regular maintenance and updates on software products.- Troubleshoot and resolve hardware and software issues.- Configure services on different platforms.- Implement technology at the operating system-level.- Collaborate with software vendors and brands.- Conduct L1 and L2 troubleshooting.- Provide basic and intermediate level support.- Manage and maintain server and network areas.- Ensure data integrity and security.- Monitor system performance and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design.- Good To Have Skills: Experience with virtualization technologies.- Strong understanding of server and network architecture.- Experience with hardware and software troubleshooting.- Knowledge of operating systems and software solutions.- Familiarity with different software vendors and brands.- Ability to perform L1 and L2 troubleshooting.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Storage Area Networks (SAN) Architecture and Design.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Wireless, Meraki & Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : -Bachelors degree in information technology related field of study with a network/software engineeri Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of network infrastructures and providing technical support to resolve any issues that may arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure the smooth functioning of network infrastructures.- Provide technical support to resolve any issues that may arise.- Collaborate with cross-functional teams to troubleshoot and resolve network-related problems.- Monitor network performance and identify areas for improvement.- Implement network security measures to protect against unauthorized access. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and technologies.- Experience with network troubleshooting and diagnostic tools.- Knowledge of network security principles and best practices.- Good To Have Skills: Experience with cloud networking technologies. Additional Information:- The candidate should have a minimum of 2 years of experience in Network Infrastructures.- This position is based at our Gurugram office.- A Bachelor's degree in information technology related field of study with a network/software engineering focus is required. Qualification -Bachelors degree in information technology related field of study with a network/software engineeri

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationBE Summary :Develop and maintain network automation scripts, tools, and workflows using Python, Ansible, Terraform, and other technologies. Implement and troubleshoot network automation solutions for various network devices, platforms, and services, such as routers, switches, firewalls, load balancers, VPN, SD-WAN, etc. Design, develop, and implement automation solutions using Python to streamline network operations and enhance efficiency. Roles & Responsibilities:Analyzing Automation requirements.Creating and implementing test scripts.Analyzing test results.Collecting test requirements.Developing strategies for the implementation of tests.Test planning.Preparing reports and documentation.Integrating automation tools.Develop Automation Framework for different platforms (CISCO/ARISTA/F5/Bluecat)Creating Automated reports queried from the device console.Generate network utilization reports via automations.Determine the automation capabilities (e.g. APIs) of the products and platforms involved.Design workflow and inventories that will serve as the foundation for building an automation solution.Identify the problem to be solvedwhat needs to be automated and whyDevelop automated validation and testing procedures for network infrastructure. Professional & Technical Skills: Passion for customer experience and successSolicitude in helping customers throughout their automation journey.A collaborative, team approach, working on internal and external efforts.The drive necessary to see a project through to completion.Experience automating network configuration deployment using modern scripting languages (e.g. JavaScript, Python) Additional InformationBachelors degree in information technology related field of study with a network/software engineering Understanding of network infrastructure and network hardware. LAN anWAN experienceMin 5 years of experience in network automation and programmability.Cisco Certified Devnet ProfessionalExperience with Data Analytics and Reporting tools such as Power BI Familiar with SQL queries, REST API integrationAbility to work effectively across multiple teams. Qualification 15 years full time educationBE

Lumen is seeking a highly skilled Network Engineer to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining network infrastructure to support our cutting-edge technology solutions. The ideal candidate will possess a strong understanding of networking concepts and protocols, as well as experience with both hardware and software components of network systems. Key Responsibilities: - Design and configure network systems, including routers, switches, and firewalls, to ensure optimal performance and security. - Monitor network performance and troubleshoot issues to ensure high availability and reliability of services. - Collaborate with cross-functional teams to support network-related projects and initiatives. - Implement security measures to ensure the integrity and confidentiality of data transmitted across the network. - Stay up-to-date with emerging technologies and industry trends to recommend improvements to existing network infrastructure. - Provide technical support and guidance to internal teams and customers as needed. Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Proven experience as a Network Engineer or in a similar role. - Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.) and technologies. - Experience with network monitoring tools and diagnostics. - Relevant certifications such as CCNA, CCNP, or equivalent are preferred. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration abilities. At Lumen, we value innovation, integrity, and teamwork. If you are passionate about building and maintaining robust network systems and are looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately.

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ACI Expert - Level 3 Support Technology | Fortigate SDWAN Expert - Level 3 Support Technology | Cisco DNAC Expert - Level 3 Support Technology | Viptella SDWAN Expert - Level 3 Support Technology | Riverbed SDWAN Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - NSE7 / CCIE-Data Center / DNAIE / ENSDWI Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Network Engineer to join our Mumbai office. Hybrid working is available after 6 months in role. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities While we desire candidates with experience in these specific technologies, we also understand that each of the following have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Cisco switching, routing and firewalls; Cisco Call Manager, Call Manager Express, Contact Center, and Unity; Cisco Meraki; Check Point firewalls; SDWAN from Silver Peak; and Solarwinds network monitoring tools. Establish and Maintain network performance Build network configurations and connections Troubleshoot network problems Defines, documents, and enforces system standards Maximizes performance by troubleshooting network problems and outages and scheduling upgrades Updates network equipment Collaborates with network architects on network optimization Maintains and coordinates installation of network links Qualifications Bachelor's degree in a related field; Cisco CCNA or CCNP is desired. Desire to learn and grow, with a solid foundation of experience. Problem-solving and analytical skills Strong documentation skills Time management skills Aptitude to manage many different devices, applications, and priorities effectively; and Ability to communicate effectively with peers, end users, and management. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Roles and Responsibilities : Design, implement, and maintain wireless networks using Cisco routers and switches. Configure Azure Firewall to secure network traffic and ensure compliance with organizational policies. Collaborate with cross-functional teams to identify network issues and develop solutions. Troubleshoot complex network problems using tools like Terraform. Job Requirements : 3.5-5.5 years of experience in IT Services & Consulting industry. CCNA or CCNP Routing certification required; knowledge of GCP a plus. Strong understanding of Azure networking concepts including VPNs, load balancing, and security groups.

Roles & Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members Basic Qualifications: Bachelor's degree with 1 to 3 years of experience in Network Operations, OR Diploma with 4 to 7 years of experience in Network Operations, OR Preferred Qualifications: Must-Have Skills: Previous, or current, CCNA certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Strong understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Experience with SD-WAN solutions Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNA certification (mandatory) CCNP certification (preferred) F5 Certified Administrator (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies

Req ID: 326917 We are currently seeking a Routing and Switching - Network Engineering Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Network Engineering Specialist Advisor" to join our team in "Noida/Bengaluru". Potential candidates must possess experience and demonstrate expertise in at least one or more of the following areas Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches, Wireless (Cisco & Aruba) Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Create & update the technology components of standard operating procedures - Liaise with vendors and other IT personnel for problem resolution - Nexus configuration and design - VDC, VPC, OTV, LISP, FabricPatch, DCNM - SD-WAN (Preferred) - Aruba Switching & Wireless - Cisco Enterprise Wireless communication design, configuration. Configuring Lightweight and Autonomous APs, WLAN Controllers, PRIME - Bridging, outdoor/mesh, location tracking, wIPS, guest access - Wireless surveys, site assessments, and audits - Strong communication skills - Solid documentation experience with Microsoft® Visio, Word, and Excel - Ambitious and goal-oriented, with initiative to work until job is complete - Prior experience working closely with customers and collaborating with IT staff - Must possess strong technical account management skills and have excellent troubleshooting skills. - Bachelor"™s Degree or equivalent experience.

Req ID: 323501 We are currently seeking a Network DC Build Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Network DC Build Engineer: Role Responsibilities: - Prepare network designs with bill of materials and detailed device configurations based on the business requirement - Raise and implement network changes within the approved change window. - Prepare network build packages based on the approved network design, which consists of impact analysis, network change implementation plan, and cutover plan - Present network designs and network changes for review and approval - Collaborate with various platform streams and vendors to ensure that network deliverables are completed on time - Data Center migrations in production environment without any downtime - Candidate should be able to work on projects individually and should be able to design and implement the designs according to the standards. (Key Skills) - Familiarity with network hardware (Arista and Cisco routers and switches) - Expert level knowledge in network routing, switching protocols (Routing protocols like BGP, OSPF, EIGRP; LAN/WAN Technologies) - Excellent working experience in multicasting, VXLAN, Spanning-tree, vPC, port-channel, MLAG, Trunking - Excellent troubleshooting and problem solving skill in routing & switching. - CCNP or CCIE R&S (a plus) - Hardware Experience/knowledge about different type of transceivers, switches, different type of cabling, different type of fiber patching - Proficient with Microsoft Office products including Visio, Word and Excel. Experience with Bluecoat is desirable but not essential. Strong -IT/Technical skills (understanding of software, hardware, networks, etc) - Advanced level written and verbal communication skills.

Role & responsibilities: 1) Handling escalation calls from L1 and L2 resources and assist in resolution. 2) Manage day to day Network Operations, report and review incidents. 3) Configuration, Monitoring & Troubleshooting of Networking & Security devices (Switches, Routers, Firewalls, Load Balancers, etc., using products of leading OEMs like CISCO, Juniper etc.) 4) Design complex networks, provide solutions and maintain versions of documentation. 5) Designed, implemented and Managed SD-WAN solution. 6) Manage & maintain medium to large scale MPLS WAN network 7) Experience in configuring BGP, EIGRP & OSPF with strong knowledge in TCP/ IP and OSI models and understanding of IP SLA, reporting, etc. 8) Timely resolution of calls / incidents related to all network issues within defined timelines. 9) Troubleshooting on various layers (LAN & WAN i.e. Access, Distribution, Core). 10) Securing network systems by establishing and enforcing policies, defining and monitoring access. 11) Vendor Management and Asset & Inventory Management. 12) Regular Patching of all provisioned Network & Security devices 13) Prepare HLD & LLD, generate configuration template for Network changes, and hardening of Network devices. 14) Network equipment testing and maintaining audits. 15) Creation and Maintenance of blue-print document for NOC & SOC covering the processes and procedures. 16) Handling NOC Shift Operations across 24x7 17) Provide 24x7 Data Centre Network and its relevant operational support. Preferred candidate profile: 1) B.E/B.Tech, M.Tech/MCA (Computer/IT) with 7 plus years or B.Sc (Computers) with 8 plus years of working experience on large complex enterprise networks. - Mandatory 2) Must have handson experience in protocols/technologies like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory 3) Experience in Software Defined Network (SDN) & SD-WAN. - Mandatory 4) Extensive experience leading and managing complex internetworking solutions from design to implementation. - Mandatory 5) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 6) Experience in Solution Design and Architecture assessment of large networks - Mandatory 7) Experience on network management tools like Cisco ISE, DNAC. - Mandatory 8) Must have handled minimum 15 members of team size. - Mandatory 9) Experience in Security devices - Desireable 10) Experience in dealing with banks / financial institutions /NBFCs networks - Added advantage Certification: 1) CCNP - Mandatory 2) CCIE - Desirable 3) ITIL Foundation - Desirable Knowledge: 1) Understanding of OSI model and TCP/IP protocol (IPv4 & IPv6) - Mandatory 2) Knowledge on network capture / analysis tools like Wireshark - Mandatory 3) Knowledge in Network Management and Monitoring tools such as Solarwinds. - Mandatory 4) Knowledge of Software Defined Network (SDN) & SD-WAN. - Mandatory 5) Knowledge on Network & Security devices like firewalls, WAFs, L3 & L2 switches, LBs - Mandatory 6) MS Office & MS Visio- Mandatory 7) Knowledge of Network Security devices - Added advantage 8) Knowledge on Telecom domain - Added advantage

Qualifications 6-10 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS. Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure. Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms. Proven influencing and relationship management skills Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary Strong communication skills, including verbal and written skills Ability to work as part of a team with remote colleagues in other countries Fluency in English CCSE, PCNSE, JNCIS certifications will be greater advantages. Education Bachelor"™s degree/University degree or equivalent experience Key Responsibilities Firewall rules Management (creation/ modification/ deletion) by following Change management process. Participate in migration activities and provide troubleshooting support from Perimeter security standpoint. Identify issues, provide support for isolating problems, finding RCA. Willing to work on weekends for migration activities off business hours. Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Req ID: 325998 We are currently seeking a Network Security Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and Responsibilities"¢ Work on requests, changes, incidents, and problem records to support customers"™ network security environment "¢ Provide technical escalation to L2 support engineers "¢ Provide on call support for high severity incidents in a 24x7 environment "¢ Detect security issues, create customer tickets, and manage problems until closure "¢ Act as point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues "¢ Ensure that Service Level Agreements and operational standards are met "¢ Perform system maintenance, check-ups and maintain current documentation "¢ Provide resolution plans for device issues "¢ Propose service, process, and technical improvements to management "¢ Mid-level experience and proven knowledge in at least three of different network security products likes Firewalls (Cisco, Palo Alto), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS "¢ Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) "¢ Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory "¢ At least two mid-level certifications in Network Security from any of the vendors like Cisco, Palo Alto, BlueCoat, SourceFire (PCNSE, CCNP Security etc.) "¢ Over 3-5 years of network troubleshooting experience and at least 2 years Network Security administration and design experience "¢ Bachelor"™s degree or equivalent experience "¢ Flexible to changing needs of customer, account, and team "¢ Drive for results, ability to grasp complex issues to arrive at optimal solutions "¢ Excellent customer facing communication skills, customer support and knowledge of ITIL best practices "¢ Work Timings24/7 work environment, India

Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocolsBGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type On-site Working