348 Voice Gateways Jobs

Role Overview: As a Voice / VoIP Engineer in our company, you will play a crucial role in designing, implementing, and troubleshooting VoIP networks. Your expertise in SIP, VoIP protocols, and IP telephony will ensure optimal voice quality and system performance. Key Responsibilities: - Configure and manage IP-PBX, SIP trunking, and VoIP systems - Resolve issues related to ASR, ACD, PDD, CLI, DTMF, codecs, and voice quality - Perform packet trace (PCAP) and CDR analysis for diagnostics - Handle fraud monitoring, SIP Trunk down, and voice escalations - Support US clients and ensure 24/7 availability Qualification Required: - Strong knowledge of TDM, VoIP, SIP, and network security - Hands-on ...

Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...

Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 3...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior team members to foster their professional growth. Professional...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborati...

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

Required Educational Qualification: Any Graduate/Post Graduate Desired Experience: 0-3 years Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve...

About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contract's life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating wit...

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

Network Voice & Video SME - PnC Provide day-to-day operational support for Cisco CUCM and associated voice systems, ensuring high availability and performance. Monitor system health and performance, addressing issues proactively to prevent service disruptions. Handle routine maintenance tasks, including software updates, patches, and system backups. Troubleshooting and Issue Resolution: Diagnose and resolve complex issues related to CUCM, including voice quality, call routing problems, and system errors. Utilize diagnostic tools and logs to identify root causes of issues and implement corrective actions. Collaborate with Cisco TAC and other vendors for advanced troubleshooting and resolution...

Looking to onboard a skilled SAP SD & IM Functional Specialist with 7-10 years of experience. The ideal candidate will have a strong background in SAP Sales & Distribution and Inventory Management functionalities in IS-Retail, with excellent analytical and problem-solving skills. Roles and Responsibility Design and implement industry-leading landscape to drive digitization of supply chain. Employ descriptive, predictive, and prescriptive analytics to drive business decisions. Contribute to DevOps and Agile initiatives. Gather requirements, analyze processes, design configurations, integrate systems, test, and support. Collaborate with business and IT teams to achieve business information req...

Job Details: Skills:Solution Analyst- MLOPS Experience: 6+ Years Location:PAN INDIA Job type: Contract to Hire Work Model: Hybrid Job Description:- Mandatory skill : MLOps with Azure Databricks Devops A person who has exposure to Models/MLOps eco-system having exposure to Model Life Cycle Management, with primary responsibility being ability to engage with stakeholders around requirements elaboration, having them broken into stories for the pods by engaging with architects/leads for designs, participation in UAT and creation of user scenario testings, creation of product documentation describing features, capabilities etc. we basically not looking for a Project Manager who will track things.

We are looking for a skilled Telecom OSS BSS Engineer with 5-9 years of experience to join our team in India. Roles and Responsibility Design, develop, and implement telecom OSS BSS solutions. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for telecom OSS BSS projects. Troubleshoot and resolve complex technical issues related to telecom OSS BSS. Participate in code reviews and ensure high-quality code standards. Work closely with clients to understand their needs and provide tailored solutions. Job Requirements Strong understanding of telecom OSS BSS principles and technologies. Experience with telecom pro...

As a Diagnostic Engineer III at our company, you will be responsible for identifying and resolving complex telephony and technology issues. Your role will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution, reporting findings, tracking progress, and managing workload to meet defined Service Level Objectives. You will need to demonstrate high standards of conduct, ethics, judgment, independence, discretion, and develop positive working relationships with internal and external customers. Key Responsibilities: - Collaborate and consult with customers, vendors, and contractors to provide expert technical solution...

Hotel Surya is looking for Telephone Technician - Engineering to join our dynamic team and embark on a rewarding career journey. Install, maintain, and repair telephone and communication systems including PBX and VOIP networks. Conduct troubleshooting for connectivity issues and ensure optimal system functionality. Coordinate with IT and network teams for seamless integration. Maintain documentation of installations, configurations, and service logs for operational efficiency. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the emplo...

Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers Adhere to quality standards and processes within defined metrics

Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.

Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improvin...