88 Pbx Jobs

Key Responsibilities: Design, implement, and maintain VoIP and telephony solutions across enterprise environments. Manage and troubleshoot unified communication platforms including Cisco, Avaya, or Microsoft Teams. Configure and support SIP, H.323, and MGCP protocols. Collaborate with IT teams to integrate telephony with office automation and business applications. Monitor system performance and ensure high availability and quality of service. Provide technical support and training to end-users and internal teams. Required Skills: Strong knowledge of VoIP protocols (SIP, H.323, RTP) Experience with Cisco Unified Communications , Avaya , or Microsoft Teams Familiarity with PBX systems , call routing , and dial plan configuration Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience with office automation tools and IT service management Preferred Skills: Certifications like CCNA Voice , CCNP Collaboration , or Avaya Certified Specialist Experience with cloud-based telephony solutions (e.g., Zoom Phone, RingCentral) Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)

About The Role : Job Title Product Owner SharePoint Online and Viva Engage Corporate TitleAssistant Vice President LocationPune, India Role Description We are seeking a dynamic and experienced Mid-Level Product Owner to drive the strategic vision, development, and execution of solutions for SharePoint Online, O365, and Viva Engage. As a key leader in our organization, you will play a pivotal role in enhancing productivity, collaboration, and communication across the enterprise by delivering innovative and user-centric digital workplace solutions. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Product Strategy and Vision: Define and lead the strategic roadmap for SharePoint Online, O365, and Viva Engage, ensuring alignment with business goals and user needs. Define and evolve the product vision for SharePoint Online and Viva Engage in alignment with enterprise collaboration goals Own the product lifecycle from ideation through launch and continuous improvement. Collaborate with architecture and engineering teams to ensure alignment with technical standards and compliance frameworks Stakeholder Engagement: Collaborate with cross-functional teams, including IT, business leaders, and end-users, to gather requirements, prioritize features, and ensure seamless adoption of solutions. Act as the primary liaison between business units, engineering, and service operations Lead cross-functional meetings and workshops to gather requirements and feedback. Represent the product in governance forums and vendor discussions. Platform Management Oversee configuration, integration, and optimization of SharePoint Online and Viva Engage, including migration from legacy platforms. Drive adoption strategies, including training, communication, and change management Compliance & Security Ensure adherence to data governance, eDiscovery, and audit requirements Collaborate with InfoSec and Legal teams to manage risk and regulatory compliance. Performance & Metrics Define KPIs and success metrics for platform usage, engagement, and operational efficiency. Monitor analytics and user feedback to inform product enhancements and evolve product capabilities. User Experience: Advocate for an intuitive and accessible user experience, ensuring tools are optimized for productivity and collaboration. Agile Leadership: Act as the Product Owner in Agile development processes, maintaining a well-defined backlog, writing user stories, and ensuring timely delivery of features. Your skills and experience Qualifications Experience10+ years of experience in product management or ownership, with a strong focus on enterprise platforms like SharePoint Online, O365, and Viva Engage. Technical ExpertiseIn-depth knowledge of SharePoint Online, Microsoft O365 suite, and Viva Engage, including configuration, integration, and best practices. Agile MethodologyProven experience leading Agile teams and managing product backlogs. Communication Skills: Exceptional ability to articulate complex ideas and build consensus among stakeholders at all levels. Analytical MindsetStrong data-driven decision-making skills with the ability to analyse usage metrics and refine strategies accordingly. Preferred Skills Experience with Microsoft Power Platform, Teams, and integration tools. Familiarity with organizational change management and user adoption strategies. Knowledge of governance and compliance measures within enterprise environments. Certifications such as CSPO, SAFe PM/PO, or Microsoft 365 certifications How well support you . . . .

About The Role Job Title - GN - SONG - Service - Genesys - Analyst Management Level: 11-Analyst Location: Bengaluru, BDC7A Must-have skills: Genesys Framework Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understanding of Genesys Engage/Pure Cloud:Ability to work in high-paced and complex projects Apply understanding of industry specific Customer Service processes:Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Framework:Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer, GAX etc. Bring your best skills forward to excel at the roleAbility to use technical exposure to contact center and overall customer service areas:In depth understanding of Genesys Engage/Pure Cloud. Easily work in high-paced and complex projects:Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill:Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...) Maximize application design and development experience:Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 3 to 5 Years Educational Qualification: BE Btech

The role involves managing contracts and vendors, including planning, renewals, and risk assessments. You will work with contract owners on Rfx preparation, seek approvals from internal business partners, and drive contract signatures. Additionally, you will track Purchase Orders and ensure vendor performance aligns with SLAs. You will be responsible for generating reports on contract pipelines, tracking spending, and partnering with Finance for budgeting. In terms of Invoicing and Purchase Orders, you will create requisitions, track approvals, and manage networking technology-related experiences like LAN, WAN, and ISDN connections. Experience with Telecommunication/Network OEMs such as Bharti Airtel and Cisco, as well as products like Cisco routers and switches, is required. You will handle post-purchase contract management, network risk assessments, and end-to-end process flows for requests. The ideal candidate should possess strong attention to detail, excel in ambiguous situations, collaborate with cross-functional teams, meet deadlines, communicate effectively, and multitask efficiently. Knowledge of SharePoint automation is advantageous for this role.,

As a Sales Manager / Business Development Manager in US Shift at Vitel Global Communications Pvt Ltd, located in Hyderabad, India, you will play a crucial role in driving the company's growth by focusing on B2B sales of VoIP services in the US market during night shifts aligned with US business hours. With a minimum of 7 years of experience in B2B sales within the VoIP or Unified Communications industry, you will be tasked with creating new business opportunities, fostering robust client relationships, and finalizing deals to enhance Vitel Global's revenue streams. Your contribution will not only involve direct sales activities but also extend to identifying and targeting new market segments to expand the company's reach. To excel in this role, you should hold a Bachelor's degree in Business, Marketing, or a related field, coupled with a proven track record of at least 7 years in B2B sales, ideally in VoIP, SaaS, or cloud communications domains. Your success will heavily depend on your exceptional communication and presentation skills, as well as a solid grasp of VoIP technologies, SIP, PBX, and cloud telephony concepts. Given the nature of the position, prior experience in working night shifts catering to US clients is essential, along with a demonstrated history of meeting and surpassing sales targets. Proficiency in utilizing CRM tools such as Zoho, HubSpot, or Salesforce will be advantageous in effectively managing customer relationships and sales processes. If you are a goal-oriented individual with a passion for driving sales growth and possess the required qualifications and skills, we encourage you to share your resume at giri@vitelglobal.com to explore this exciting opportunity further.,

As an IT Telecom Specialist, you will play a crucial role in ensuring the availability and functionality of the voice infrastructure. Your responsibilities will include configuring and maintaining telecom equipment such as PBX, telephone switches, IP phones, and voice mail systems. You will also be involved in cabling activities for voice, data, fiber, and other related equipment. Collaboration with equipment and service providers will be a key aspect of your role, requiring effective communication and coordination skills. To excel in this position, you must have a solid educational background in IT and at least 3 years of experience in telecommunication, focusing on either data or voice networks. Your expertise in PBX and Avaya systems will be essential, and possessing Avaya Certification will be considered advantageous. You should be proficient in troubleshooting various systems including Automatic Call Distribution, Interactive Voice Response, Voice Mail, and Call Accounting Systems. Additionally, your role will involve installing, troubleshooting, and designing network and telephony systems. In addition to technical skills, soft skills are equally important for success in this role. You should have strong reasoning, troubleshooting, and analytical abilities. Excellent interpersonal and communication skills are essential, along with a client-oriented approach. Proficiency in English communication and a knack for problem-solving will further enhance your effectiveness in this position.,

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Job Summary: We are looking for an experienced and dynamic Practice UCC Architect to lead and grow our Unified Communications & Contact Center (UC&C) solution offerings under the Digital Workplace Practice . The ideal candidate brings strong technical expertise in platforms such as Microsoft Teams, Cisco, Zoom , and Contact Center technologies including Genesys, NICE, Five9, Avaya , etc. The role demands a proven track record in solution development, pre-sales support, go-to-market (GTM) strategy, partner ecosystem development, and large-scale implementations. Key Responsibilities: Practice Leadership & Strategy: Define and lead the overall strategy for Unified Communications and Contact Center services. Build a comprehensive roadmap across UC, collaboration, and CCaaS platforms. Develop reusable frameworks and accelerators to standardize and enhance service delivery. Stay current with emerging technologies and continuously evolve the service portfolio. Solution Offering Development: Design scalable and customizable UC&C and Contact Center solutions. Recommend best-fit platforms and integration approaches (e.g., Teams Phone, Webex, Zoom, Genesys Cloud, NICE CXone). Provide architectural direction for hybrid, cloud, and on-premise models. Ensure all solutions are secure, resilient, and scalable. Pre-Sales & Client Engagement: Act as a technical advisor during customer engagements, including RFPs, demos, and PoCs. Partner with sales and business development to drive pipeline and solution sales. Engage with C-level stakeholders, translating business needs into technical solutions. Partnerships & GTM Execution: Build and manage strategic relationships with key technology partners. Lead GTM efforts for internal enablement and external market positioning. Optimize partner certifications, incentives, and co-sell opportunities. Upskill delivery teams to align with evolving solution capabilities. Drive delivery excellence through standardized frameworks and governance. Thought Leadership & Evangelism: Represent the UC&C practice at industry events, client forums, and webinars. Contribute to thought leadership via whitepapers, blogs, and case studies. Candidate Profile: Experience: 15+ years of experience in Unified Communications and Contact Center domains. 5+ years in a leadership, consulting, or practice management role. Deep understanding of enterprise voice, VoIP, SIP, PBX, SBCs, and cloud-based calling. Hands-on expertise in Microsoft Teams Phone, Cisco CUCM, Webex Calling, Zoom Phone. Proficiency in platforms like Genesys Cloud, NICE CXone, Five9, Avaya, Talkdesk, Amazon Connect. Experience integrating with CRMs (Salesforce, Dynamics), IVR, WFM/WFO, and analytics tools. Strong history of building solution portfolios, scaling practices, and driving GTM initiatives. Experience in managing globally distributed teams and delivery models. Soft Skills: Strong leadership and practice-building capabilities. Excellent client-facing communication and presentation skills. Strategic thinker with the ability to align technology to business goals. Effective multitasker in a fast-paced, high-performance environment. Preferred Certifications: Microsoft Certified: Teams Voice Engineer Expert Cisco Collaboration Certifications (CCNP Collaboration or higher) Genesys or NICE platform certifications Required Skills Unified Communication,Contact Center Solutions,Voip, Presales

We are looking for a skilled Asterisk Developer with 1 to 6 years of experience to join our team at Panzer Technologies, located in [location to be specified]. The ideal candidate will have expertise in developing and implementing Asterisk applications. Roles and Responsibility Design, develop, and test Asterisk applications using various programming languages. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain high-quality, reliable, and scalable code. Troubleshoot and resolve technical issues efficiently. Participate in code reviews and contribute to improving overall code quality. Stay updated with the latest trends and technologies in Asterisk development. Job Requirements Strong understanding of Asterisk architecture and its components. Proficiency in one or more programming languages such as C, C++, Python, etc. Experience with Asterisk development tools and frameworks. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills.

YOUR ROLE In this role you will play a key role in Incumbent should be experienced in Risk Management, Internal Controls and Audits. Understanding of Third-Party Risk Management and best practices. Strong Communication and Interpersonal skills to engage all levels, including senior management. Flexible, proactive, with ability to influence and negotiate effectively. YOUR PROFILE WHAT YOU"LL LOVE ABOUT WORKING HERE Knowledge of Operational Risk Management Framework and Internal Control Standards. Excellent email proficiency. Must think out of the box. Should have exposure in handling international Clients.

Project Role : Business Function Implement Practitioner Project Role Description : Support the implementation of activities for a specific business function to improve performance for a function end to end. Activities include analyzing and designing/re-designing business processes and/or defining parts of an organization. Must have skills : SAP Advanced Track and Trace for Pharmaceuticals Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Function Implement Practitioner, you will support the implementation of activities for a specific business function to improve performance end to end. This involves analyzing and designing/re-designing business processes and defining parts of an organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead process improvement initiatives within the organization.- Develop and implement strategies to enhance business function performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP S/4HANA for Pharmaceuticals.- Strong understanding of pharmaceutical industry processes.- Experience in implementing SAP S/4HANA solutions for pharmaceutical companies.- Knowledge of regulatory requirements in the pharmaceutical sector.- Hands-on experience in business process analysis and optimization. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP S/4HANA for Pharmaceuticals.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

We are expanding our unified communications and contact center practice, and are looking to hire specialists for Zoom Phone and Zoom Contact Center. The roles are open to both full-time employees and contractors with proven experience in Zoom platforms. 1. Zoom Phone Specialist Responsibilities: Configure and deploy Zoom Phone for global clients (multi-site, multi-location). Manage call queues, auto-attendants, user provisioning, and routing. Handle number porting, SIP trunk setup, and E911 compliance. Support Zoom Rooms, desk phones, and hybrid PBX integrations. Analyze call logs and resolve VoIP or call quality issues. Key Skills: 24+ years of Zoom Phone or equivalent UCaaS experience (e.g., RingCentral, Microsoft Teams, Cisco Webex). Solid understanding of SIP, VoIP, routing, and telephony basics. Hands-on experience with Zoom Admin Portal. Zoom Phone certification (preferred). Experience with PBX integrations (Asterisk/Cisco) is a plus. 2. Zoom Contact Center Specialist Responsibilities: Design and implement Zoom Contact Center flows, routing, queues, and IVRs. Configure agent skills, hours of operation, and escalation paths. Customize dashboards and real-time analytics. Conduct training for supervisors and agents. Work with CRM or third-party integrations (Salesforce, ServiceNow, etc.). Key Skills: 25+ years in cloud contact center platforms (Zoom Contact Center, NICE, Genesys, Amazon Connect, etc.). Hands-on experience with Zoom CC flow builder. Good understanding of ACD, IVR, call routing, and reporting. API/Integration knowledge is a bonus. Zoom Contact Center certification (preferred). Additional Requirements Strong communication and documentation skills. Ability to manage remote clients and projects independently. Available to work in US time zone, preferably 8AM to 4 PM Eastern. Zoom Certifications or any UC/CC certifications will be a strong advantage. Perks & Benefits (Full-Time) 100% remote work Performance-based incentives Certification sponsorship Opportunity to work with global clients

About the Role: We are looking for a skilled and dedicated FreeSWITCH Engineer with hands-on experience in VoIP systems. You will play a key role in developing, configuring, and maintaining scalable and reliable FreeSWITCH-based voice infrastructures. Key Responsibilities: Design, deploy, and maintain FreeSWITCH servers and related VoIP infrastructure. Troubleshoot and resolve FreeSWITCH and VoIP-related issues. Develop custom dial plans, modules, and call routing logic. Work with SIP, RTP, and related VoIP protocols. Monitor system performance and ensure high availability. Collaborate with development, network, and support teams to optimize voice systems. Document configurations, workflows, and system changes. Requirements: Minimum 3 years of hands-on experience with FreeSWITCH in a production environment. Strong understanding of VoIP technologies and SIP protocol. Experience with Linux system administration. Familiarity with scripting languages (e.g., Bash, Python, Lua). Ability to work independently in a remote setup. Strong problem-solving and analytical skills. Preferred Skills: Experience with other VoIP platforms (e.g., Asterisk, Kamailio, OpenSIPS). Knowledge of WebRTC, RTP engines, or media servers. Exposure to monitoring tools (Grafana, Prometheus, etc.). Familiarity with APIs and backend integration.

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Avaya Communication Manager. Experience: 5-8 Years.

Must have exp in contact center troubleshooting. Diagnose and troubleshoot hardware/software issues in Nortel equipment. Handle escalated incidents from L1 support for Nortel PBX, VoIP, and legacy telephony systems.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year DiplomaKey Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issues Technical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and Excel Educational Qualification:-Any Degree or 3 Year Diploma Qualification Any Degree or 3 Year Diploma

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issues Technical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and Excel Educational Qualification:Any degree 15 years of Full time education Qualification Any Degree or 3 Year Diploma

Job Title: Asterisk Programmer Location: Visakhapatnam, Andhra Pradesh Experience Required: 6+ Years Employment Type: Full-Time / Permanent Role & Responsibilities: Design, develop, and maintain VoIP solutions using Asterisk PBX. Create and modify dial plans, IVRs, queues, and call routing logic. Integrate Asterisk with external databases, CRMs, and web services. Monitor system performance, troubleshoot issues, and perform root cause analysis. Work with SIP, IAX2, RTP, and other VoIP protocols. Develop scripts in AGI, AMI, or FastAGI to extend Asterisk functionalities. Manage Linux-based servers and ensure high system availability. Provide technical support for deployed VoIP infrastructure. Required Skills: Expertise in Asterisk PBX and VoIP protocols (SIP, RTP, IAX). Strong programming knowledge in AGI scripting , Perl , PHP , Python , or Shell scripting . Experience with Linux system administration . Proficiency in MySQL/PostgreSQL and database integration. Familiarity with FreePBX , Elastix , or similar Asterisk GUIs. Good understanding of networking concepts , NAT, firewalls, and QoS. Strong problem-solving skills and debugging experience. Preferred Candidate Profile: 6+ years of hands-on experience with Asterisk development. Strong communication and documentation skills. Experience in deploying scalable VoIP systems. Prior exposure to telecom or call center solutions is a plus. Ready to relocate or already residing in Visakhapatnam. How to Apply: Please send your updated resume to jayavardhan.n@fluentgrid.com

Technology Solutions Engineer The Technology Solutions Engineer is an individual contributor role responsible for supporting the Sales and Customer Service Team in developing and delivering technology solutions tailored to our clients needs. This role requires a deep understanding of both software and hardware components, with a particular emphasis on telephony and networking technologies that are crucial to the BPO/Contact Center industry. Key Responsibilities: Provide technical and consultative assistance to the Sales team, with a strong focus on telephony, networking, and contact center technologies. Analyze and understand client architecture, specifically in telecommunications and network infrastructure, to develop effective solutions. Assist in the completion of technology sections in RFI/RFP/RFQ documents, ensuring alignment with client needs and industry best practices. Document and hand over detailed technical specifications for post-sales implementation, particularly related to telephony and network setup. Drive accountability across cross-functional IT teams, ensuring alignment and smooth execution during the solution design process. Stay current with market trends, cloud practices, and technology stacks relevant to telephony, networking, and the broader contact center industry. Requirements: Bachelor's Degree or equivalent experience with a minimum of 5+ years in a relevant field. Strong knowledge of telecommunications, VoIP, PBX systems, and networking protocols (e.g., TCP/IP, SIP). Proven experience in developing best practices for business processes and creating repeatable playbooks. Ability to lead multidisciplinary, cross-functional teams or projects, especially those focused on telephony and network deployments. Experience in managing multiple campaigns/projects simultaneously. Proficiency in reviewing and writing technical documentation, including client-facing collateral, with a focus on telephony and networking solutions.

Work as part of a team doing design, installation, configuration & performance analysis of unified communication & contact center solutions . Design PBX, contact center, WFO solutions. Install/configure PBXs, SBCs, and contact center servers Required Candidate profile Experience with: DNS, DHCP, TCP/IP & other network protocols. Routers, Switches, Firewalls/NATs. SIP, H.323, and other VoIP protocols Database concepts (Oracle, SQL) and query writing Call routing

Summary This hybrid role combines expertise in Asterisk-based PBX systems with deep SIP infrastructure knowledge. The engineer will support, enhance, and troubleshoot Cloud5s proprietary Asterisk PBX while managing SIP connectivity, routing strategies, SBC configurations, and VoIP quality assurance. Key Responsibilities Administer and develop features for Asterisk-based Cloud5 PBX platform (AGI scripting, dial plans, voicemail, backend database integration). Monitor and troubleshoot SIP signaling, call routing, and RTP quality. Perform packet analysis (e.g., Wireshark) and debug SIP issues. Maintain SBCs, NAT traversal settings, and redundancy configurations. Ensure successful SIP integration with CXone, UCaaS, CRM, and carrier networks. Implement system patches, updates, and failover testing. Collaborate on capacity planning, system redesigns, and feature enhancements. Qualifications 5+ years of experience in Asterisk and SIP-based telephony environments. Expertise in SIP, RTP, codecs, and firewall traversal for VoIP. Linux CLI proficiency and experience with tools like FreePBX, Kamailio, or FreeSWITCH. Skilled in troubleshooting complex call flows and quality issues. Familiarity with hospitality, enterprise, or multi-tenant VoIP environments. SIP infrastructure certifications or networking credentials preferred (e.g., CCNA Voice).

LocationHyderabad, Begumpet. Salary16,000. Job TypeRemote. About The Organisation. WeMakeScholars is Indias Largest Education Finance platform. We are an organization that is funded and supported by the Ministry of IT, Govt. of India, under the Digital India Initiative. Since 2015, we have been helping students in arranging funds for their studies abroad through scholarships and Education loans. With a beautiful office in the heart of Hyderabad, we work as a family of 190 team members. Listen to our story at Josh Talks. :. Selected Intern's Day-to-day Responsibilities Include. Raise awareness about the HEST Scholarship among students planning to pursue higher education abroad in 2025. Support the digital marketing team by leveraging your creativity to engage the target audience through effective communication and outreach strategies. Connect with students preparing to pursue undergraduate or postgraduate studies abroad this year and provide them with relevant information and guidance. Ideal Candidate:. You'll Love Working With Us If You Are. A Graduate currently looking for an internship (2026, 2027 & 2028 passouts). Available for a duration of 1 month (2-4 hours per week). Applications across India (any College/University) are accepted. Looking for somebody who is an Extrovert, Responsible, and ready to face challenges and learn. If you are looking to pursue a career in Marketing (Digital, Network, performance, and campaign), this could be your opportunity. Duration:. Starts from Jun'25 and Jul'25. Rewards. Cash Rewards up to 16,000 (Performance Based). Amazon vouchers up to 2,000. Letter Of Recommendation from CEO. Certificate of Completion with mention of Digital India Campaign, Ministry of IT, which could be very valuable for your Resume or CV.

LocationHyderabad, Begumpet. Salary16,000. Job TypeRemote. About The Organisation. WeMakeScholars is Indias Largest Education Finance platform. We are an organization that is funded and supported by the Ministry of IT, Govt. of India, under the Digital India Initiative. Since 2015, we have been helping students in arranging funds for their studies abroad through scholarships and Education loans. With a beautiful office in the heart of Hyderabad, we work as a family of 190 team members. Listen to our story at Josh Talks. :. Selected Intern's Day-to-day Responsibilities Include. Raise awareness about the HEST Scholarship among students planning to pursue higher education abroad in 2025. Support the digital marketing team by leveraging your creativity to engage the target audience through effective communication and outreach strategies. Connect with students preparing to pursue undergraduate or postgraduate studies abroad this year and provide them with relevant information and guidance. Ideal Candidate:. You'll Love Working With Us If You Are. A Graduate currently looking for an internship (2026, 2027 & 2028 passouts). Available for a duration of 1 month (2-4 hours per week). Applications across India (any College/University) are accepted. Looking for somebody who is an Extrovert, Responsible, and ready to face challenges and learn. If you are looking to pursue a career in Marketing (Digital, Network, performance, and campaign), this could be your opportunity. Duration:. Starts from Jun'25 and Jul'25. Rewards. Cash Rewards up to 16,000 (Performance Based). Amazon vouchers up to 2,000. Letter Of Recommendation from CEO. Certificate of Completion with mention of Digital India Campaign, Ministry of IT, which could be very valuable for your Resume or CV.

We are looking for a skilled SAP PP Production Planning & Control Process Industries professional with 5 to 10 years of experience. The ideal candidate will have a strong background in SAP PP functionalities and experience in configuring SAP PP modules. This position is based in Gurugram. Roles and Responsibility Collaborate and manage the team to achieve high performance. Make key decisions and contribute to strategic planning. Provide solutions to problems across multiple teams. Lead the application development process effectively. Ensure seamless communication among team members and stakeholders. Engage with multiple teams to drive business growth. Job Proficiency in SAP PP Production Planning & Control Process Industries. Strong understanding of SAP PP functionalities. Experience in configuring SAP PP modules. Knowledge of integration with other SAP modules. Hands-on experience in SAP PP implementation. Experience in leading SAP PP projects. Must be an SME, responsible for team decisions and contributing to key decisions. Provide solutions to problems for their immediate team and across multiple teams.