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10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
You are an experienced Senior Cisco Unified Communications Engineer with over 10 years of hands-on expertise in designing, deploying, and managing Cisco Unified Communications solutions. Your strong knowledge of UCCE with CVP, IP IVR, VoIP networks, and protocols including MGCP, H.323, and SIP will be crucial for the end-to-end project implementation, troubleshooting, and optimization of Cisco UC environments at Hyderabad and Vizag locations. - Design, implement, and deploy Cisco Unified Communications systems, including UCCE with CVP and IP IVR solutions. - Manage VoIP network infrastructure ensuring high availability and performance. - Configure and troubleshoot call control protocols such as MGCP, H.323, and SIP. - Collaborate with cross-functional teams to integrate UC solutions with existing IT infrastructure. - Conduct network assessments and recommend enhancements for improved UC performance and scalability. - Provide operational support and resolve complex technical issues related to Cisco UC deployments. - Lead projects and mentor junior engineers on Cisco UC technologies. - Maintain up-to-date documentation for all UC systems and processes. Qualifications Required: - Minimum 10 years of experience designing and deploying Cisco Unified Communications solutions. - Strong expertise in Cisco UCCE with CVP and IP IVR systems. - In-depth knowledge of VoIP technologies and protocols: MGCP, H.323, SIP. - Experience working with Cisco Unified Communications Manager (CUCM) and related components. - Excellent troubleshooting and problem-solving skills for complex UC environments. - Strong communication and project management skills. - Willingness to work in Hyderabad and Vizag locations. Additionally, preferred qualifications include Cisco certifications such as CCNP Collaboration, CCIE Collaboration, and experience with Cisco contact center solutions and integrations.,
Posted 15 hours ago
8.0 - 12.0 years
25 - 30 Lacs
hyderabad
Work from Office
Job Title : Senior Cisco Unified Communications Engineer Experience : 8 12 years Locations : Hyderabad, Vizag Job Summary : We are looking for an experienced Senior Cisco Unified Communications Engineer with 8 12 years of hands-on expertise in designing, deploying, and managing Cisco UC and Contact Center Enterprise (UCCE) solutions . The ideal candidate will have strong knowledge of Cisco UCCE with CVP , Voice Gateways , Call Management , and Webex Collaboration tools . This role involves complete project lifecycle ownership, from design to support, and will support infrastructure at our Hyderabad and Vizag locations. Key Responsibilities : Design, implement, and support Cisco Unified Communications systems including CUCM, UCCE, CVP , and IP IVR solutions. Configure and manage Cisco Voice Gateways (SIP, H.323, MGCP) and call routing plans. Develop and troubleshoot ICM call routing scripts , CVP call flows, and Finesse desktop configurations. Deploy and integrate Webex Calling and Meetings in hybrid or cloud environments. Monitor voice call quality and optimize performance across the UC infrastructure. Collaborate with network, application, and security teams to integrate UC systems into broader enterprise architecture. Perform advanced troubleshooting of call flow failures, media path issues, and contact center escalations. Provide L3 support , lead technical escalations, and mentor junior engineers. Maintain detailed and up-to-date documentation for all UC systems, designs, and operational procedures. Required Skills & Qualifications : 8 12 years of hands-on experience in Cisco Unified Communications and UCCE technologies . Strong expertise in UCCE with CVP , ICM scripting , and CUCM configuration . In-depth knowledge of VoIP protocols : SIP, H.323, MGCP . Experience with Cisco Finesse , CUIC , UCCX , and Voice Gateway management . Practical experience with Webex Meetings/Calling and hybrid collaboration environments. Excellent troubleshooting and performance optimization skills in UC environments. Strong communication, documentation, and client-facing abilities. Willingness to work in or relocate to Hyderabad or Vizag .
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a key player in the role, you will be responsible for: - Handling CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with Protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Possessing a basic understanding of UCS Servers and VMware Virtualisation - Demonstrating Consulting and Troubleshooting Skills - Understanding DNS, DHCP, TFTP, NTP, and LDAP - Dealing with Unified Collaboration technologies including CUCM, IMP, CER, Analog/Digital Gateways - Managing Voice gateways like H.323, MGCP, SIP - Implementation & Migration tasks Qualifications required: - Proficiency in CUCM, IMP, CUC, CER, Analog/Digital Gateways - Experience with Voice gateways and various Protocols - Knowledge of UCS Servers, VMware Virtualisation, DNS, DHCP, TFTP, NTP, and LDAP (Note: Additional details about the company were not provided in the job description.),
Posted 4 days ago
3.0 - 6.0 years
9 - 13 Lacs
chennai
Work from Office
Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performance and user satisfaction. Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects. Skills and Experience: Hands on experience on troubleshooting Genesys PureCloud solutions Good knowledge of APIs and integrating with 3rd party applications. Experience in migration and implementation of Genesys PureCloud Strong understanding of business requirements and ability to convert to solutions. Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans. Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting. Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.
Posted 4 days ago
2.0 - 3.0 years
6 - 10 Lacs
chennai
Work from Office
Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant dataAwareness of latest technologies and trendsLogical thinking and problem-solving skills along with an ability to collaborateAbility to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledgeLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore, Jaipur, Vizag, Mysore, Kolkata, Hubli.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Primary skills: SAP SECURITY, SAP GRC with S4, Fiori, BTP, SF, IAG, Cloud products experience & knowledge.Minimum 2 years of experience in Support, maintenance, and implementation projects (Role administration & User administration)Defining business requirements & role buildTechnical expertise in SAP ECC / CRM / BW / BIBO / EP / CUA / HANA / BOBJ / S4HANA / Fiori GRC Access Control support / implementation experienceAbility to work independently without any supervisionExperience in SoD remediation, Process control, Automations will be added advantage Preferred Skills: Technology->SAP Functional->SAP GRC Technology->SAP Technical->SAP Security
Posted 4 days ago
7.0 - 9.0 years
6 - 10 Lacs
pune
Work from Office
Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Noida, Bhubaneswar, Coimbatore, Jaipur, Vizag, Mysore, Kolkata, Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Primary skills: SAP GRC, SAP SECURITY and GRC with S4, Fiori, BTP, SF, IAG, Cloud products experience & knowledge. Minimum 7 years of experience in Support, maintenance, and implementation projects (Role administration & User administration) Defining business requirements & role build Technical expertise in SAP ECC / CRM / BW / BIBO / EP / CUA / HANA / BOBJ / S4HANA / Fiori GRC Access Control support / implementation experience Ability to work independently without any supervision Experience in SoD remediation, Process control, Automations will be added advantage Preferred Skills: Technology->SAP Functional->SAP GRC Technology->SAP Technical->SAP Security
Posted 4 days ago
9.0 - 14.0 years
6 - 10 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms. You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance. You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Good knowledge on software configuration management systems Strong business acumen, strategy and cross-industry thought leadership Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Two or three industry domain knowledge Understanding of the financial processes for various types of projects and the various pricing models available Client Interfacing skills Knowledge of SDLC and agile methodologies Project and Team management.Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Noida, Bhubaneswar, Coimbatore,Jaipur, Vizag, Mysore, Kolkata, Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Primary skills: SAP GRC,SAP SECURITY with S4, Fiori, BTP, SF, IAG, Cloud products experience & knowledge. Minimum 9 years of experience in Support, maintenance, and implementation projects (Role administration & User administration) Defining business requirements & role build Technical expertise in SAP ECC / CRM / BW / BIBO / EP / CUA / HANA / BOBJ / S4HANA / Fiori GRC Access Control support / implementation experience Ability to work independently without any supervision Experience in SoD remediation, Process control, Automations will be added advantage Preferred Skills: Technology->SAP Functional->SAP GRC Technology->SAP Technical->SAP Security
Posted 4 days ago
10.0 - 12.0 years
0 - 0 Lacs
bengaluru
Remote
Role: L4 UC Engineer Exp: 10+ Years Location: Remote JD: UC Architecture & Design: Deep understanding of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations. PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic. CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies. Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports. Call Flow Engineering: End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway). Virtualization & Cloud Migration: Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS). Strategic & Operational Skills Capacity Planning & Scalability: Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links. Disaster Recovery & Redundancy: Architecting failover strategies, backup systems, and DR testing protocols. Integration Expertise: Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs). Change Control & Governance: Leading change advisory boards, documenting impact assessments, and enforcing configuration standards.
Posted 5 days ago
3.0 - 6.0 years
3 - 7 Lacs
gurugram
Work from Office
What this job involves: Raise PO or request PO from client system (if included in SOW) Run E1 Funding report Raise funding to client and ensure all required supporting documentation attached Ensure invoices/credit notes are raised in accordance with client PO Request invoices/credit notes to be raised in PeopleSoft or for outsourcing provider Ensure invoices/credit notes sent to client in order with invoicing instructions (email, portal upload or hard copy delivery) Log invoice in JDE E1 Resolve any client queries in consultation with Client Finance Analyst Once funding received log receipts on relevant financial systems Follow up unallocated cash payments with clients / chase for remittances Perform AR Write Offs and Maintenance Prepare any relevant reports: AR ageing, invoice volumes, etc as requested by client teams Calculate and post aging provision to the GL and prepare provision report Support financial reporting and reconciliation process. Sound like you To apply, you need to be: 3-6 years of experience Motivated, positive and flexible in approach to work. Proactive in identifying issues and potential solutions. Self supporting; diligent. Ability to work methodically and efficiently. Process-driven approach to work. Ability to deliver to tight deadlines. Ability to learn quickly, and desire to develop. Customer Service: Commitment to solve requests and problems. Excellent interpersonal, presentation and communication skills. Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel. Familiarity with JDE E1 financial is advantageous
Posted 5 days ago
3.0 - 6.0 years
3 - 7 Lacs
pune
Work from Office
What this job involves: Raise PO or request PO from client system (if included in SOW) Run E1 Funding report Raise funding to client and ensure all required supporting documentation attached Ensure invoices/credit notes are raised in accordance with client PO Request invoices/credit notes to be raised in PeopleSoft or for outsourcing provider Ensure invoices/credit notes sent to client in order with invoicing instructions (email, portal upload or hard copy delivery) Log invoice in JDE E1 Resolve any client queries in consultation with Client Finance Analyst Once funding received log receipts on relevant financial systems Follow up unallocated cash payments with clients / chase for remittances Perform AR Write Offs and Maintenance Prepare any relevant reports: AR ageing, invoice volumes, etc as requested by client teams Calculate and post aging provision to the GL and prepare provision report Support financial reporting and reconciliation process. Sound like you To apply, you need to be: 3-6 years of experience Motivated, positive and flexible in approach to work. Proactive in identifying issues and potential solutions. Self supporting; diligent. Ability to work methodically and efficiently. Process-driven approach to work. Ability to deliver to tight deadlines. Ability to learn quickly, and desire to develop. Customer Service: Commitment to solve requests and problems. Excellent interpersonal, presentation and communication skills. Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel. Familiarity with JDE E1 financial is advantageous
Posted 5 days ago
2.0 - 5.0 years
3 - 7 Lacs
aurangabad
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Finance Analyst - Accounts Receivable Client Finance - JLL Business Service (Gurugram) What this job involves: Raise PO or request PO from client system (if included in SOW) Run E1 Funding report Raise funding to client and ensure all required supporting documentation attached Ensure invoices/credit notes are raised in accordance with client PO Request invoices/credit notes to be raised in PeopleSoft or for outsourcing provider Ensure invoices/credit notes sent to client in order with invoicing instructions (email, portal upload or hard copy delivery) Log invoice in JDE E1 Resolve any client queries in consultation with Client Finance Analyst Once funding received log receipts on relevant financial systems Follow up unallocated cash payments with clients / chase for remittances Perform AR Write Offs and Maintenance Prepare any relevant reportsAR ageing, invoice volumes, etc as requested by client teams Calculate and post aging provision to the GL and prepare provision report Support financial reporting and reconciliation process. Sound like youTo apply, you need to be: 3-6 years of experience Motivated, positive and flexible in approach to work. Proactive in identifying issues and potential solutions. Self – supporting; diligent. Ability to work methodically and efficiently. Process-driven approach to work. Ability to deliver to tight deadlines. Ability to learn quickly, and desire to develop. Customer ServiceCommitment to solve requests and problems. Excellent interpersonal, presentation and communication skills. Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel. Familiarity with JDE E1 financial is advantageous Location On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 5 days ago
2.0 - 5.0 years
3 - 7 Lacs
gurugram
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Finance Analyst - Accounts Receivable Client Finance - JLL Business Service (Gurugram) What this job involves: Raise PO or request PO from client system (if included in SOW) Run E1 Funding report Raise funding to client and ensure all required supporting documentation attached Ensure invoices/credit notes are raised in accordance with client PO Request invoices/credit notes to be raised in PeopleSoft or for outsourcing provider Ensure invoices/credit notes sent to client in order with invoicing instructions (email, portal upload or hard copy delivery) Log invoice in JDE E1 Resolve any client queries in consultation with Client Finance Analyst Once funding received log receipts on relevant financial systems Follow up unallocated cash payments with clients / chase for remittances Perform AR Write Offs and Maintenance Prepare any relevant reportsAR ageing, invoice volumes, etc as requested by client teams Calculate and post aging provision to the GL and prepare provision report Support financial reporting and reconciliation process. Sound like youTo apply, you need to be: 3-6 years of experience Motivated, positive and flexible in approach to work. Proactive in identifying issues and potential solutions. Self – supporting; diligent. Ability to work methodically and efficiently. Process-driven approach to work. Ability to deliver to tight deadlines. Ability to learn quickly, and desire to develop. Customer ServiceCommitment to solve requests and problems. Excellent interpersonal, presentation and communication skills. Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel. Familiarity with JDE E1 financial is advantageous Location On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 5 days ago
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and knowledge sharing to enhance team capabilities and service quality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of incident management processes and tools.- Experience with troubleshooting and resolving technical issues in a collaborative environment.- Familiarity with service management frameworks such as ITIL.- Ability to work effectively with cross-functional teams and external vendors. Additional Information:- The candidate should have minimum 3 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
At Capgemini Engineering, the global leader in engineering services, a team of engineers, scientists, and architects collaborates to empower the most innovative companies worldwide. Our digital and software technology experts go beyond conventional thinking to offer unique R&D and engineering solutions across various industries. Join our team for a rewarding career filled with diverse opportunities where you can truly make a difference, encountering new challenges each day. You will be involved in managing CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media resources. Your expertise in protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS will be utilized to enhance our services. Capgemini is a prominent global business and technology transformation partner, dedicated to assisting organizations in their transition towards a digital and sustainable future. With a workforce of 340,000 members across 50 countries, we are committed to delivering tangible value to enterprises and society. Drawing from a legacy of over 55 years, Capgemini is recognized for its ability to harness technology to meet diverse business requirements. Our comprehensive services span from strategy and design to engineering, powered by cutting-edge capabilities in AI, generative AI, cloud, and data. We leverage our profound industry knowledge and partner network to provide end-to-end solutions that drive innovation and success for our clients.,
Posted 1 week ago
4.0 - 6.0 years
6 - 10 Lacs
kochi
Work from Office
Responsibility to Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end users Responsible for development of PSM auto IT scripts and CPM connectors Should have good knowledge of CyberArk Disaster recovery and DNA Excellent verbal and written communication Experience with various IT / Security technologies- Including Active Directory, DNS, Exchange, Firewalls, VPN Gateways, IPS, Proxy, PKI Preferred: PAM technology certifications Security domain certification Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 4-6 yrs of exp, 3 + yrs of relevant experience Candidate should have 3 + years of experience implementation or shadow PAM projects (CyberArk) Experience in implementation or Shadow at least two PAM engagements, including requirements gathering, analysis, design, development, testing, deployment, and application support Experience in integrating various platforms with Cyber-Ark, such as Windows servers, UNIX servers, Databases, and networking Devices Experience in on boarding of various platform accounts in Cyber-Ark Preferred technical and professional experience Experience in creating and Managing Safes, platforms and CPM policy management or redistribution. Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end users Good knowledge on development of PSM auto IT scripts and CPM connectors Should have good knowledge of CyberArk Disaster recovery and DNA.
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and skill enhancement to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of incident management processes and tools.- Experience with troubleshooting and resolving technical issues in a collaborative environment.- Familiarity with service management frameworks such as ITIL.- Ability to work effectively with cross-functional teams and external vendors. Additional Information:- The candidate should have minimum 2 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
8.0 - 10.0 years
6 - 10 Lacs
gurugram
Work from Office
About the Role: OSTTRA India The Role: Distinguished Engineer The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. Whats in it for you: We are seeking an accomplished and visionary Distinguished Engineer with expertise in Java and Post-Trade technologies to join our dynamic team. In this -level role, you will play a pivotal part in shaping and advancing our technical landscape, specifically focusing on post-trade systems. The successful candidate will bring extensive experience, strong leadership skills, and a proven track record in delivering innovative solutions within the financial industry. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: General: Develop architectures and systems iteratively that stand the test of time. Serve as a point of escalation for teams dealing with highly complex technical challenges. Achieve measurable impact across various teams within the company. Expand influence across a wide spectrum. Architecture and Design: Lead the design and architecture of sophisticated post-trade solutions, ensuring scalability, reliability, and optimal performance. Collaborate with fellow architects and engineers to formulate cohesive and efficient technical solutions. Drive the adoption of best practices and industry standards. Technical Implementation: Identify challenges and technical interdependencies, proposing effective solutions. Apply quantitative analysis to influence key business decisions. Collaborate with cross-functional teams to guide technical decisions aligned with business objectives. Provide strategic technical leadership for the development and enhancement of Java-based post-trade systems. Possess in-depth knowledge of distributed and event-driven design principles, along with cloud technologies. Innovation and Technology Advancement: Stay abreast of industry trends and emerging technologies related to post-trade processes. Lead research and development initiatives to introduce and integrate innovative solutions. Evaluate and recommend new technologies that enhance the efficiency and effectiveness of post-trade systems. Collaboration and Communication: Evangelize the successful adoption and use of tools and technologies. Lead discussions to promote collaboration across teams. Attend/Present at relevant events (e.g., conferences, user groups, meetups, webinars). Contribute written content about technology (e.g., blog posts, white papers). Develop and/or consult on internal training programs. Embody the Osttra values and exhibit humility in interactions with individuals. Work closely with product managers, project managers, and other stakeholders to align technical solutions with post-trade business requirements. Effectively communicate complex technical concepts to both technical and non-technical audiences. Foster collaboration and establish positive working relationships with internal and external partners. Leadership: Play a central role in decision-making for technical issues. Teach, mentor, grow, and advise other domain experts, individual contributors, and teams within the organization. Establish technology and organizational bridges to key organizational partners. Collaborate with key customers in assigned areas to address technical challenges. Exemplify Osttra values through code, reviews, communications, and processes (both following and setting). What Were Looking For: If you are a seasoned Distinguished Engineer with a focus on Java and a strong background in post-trade technologies, we invite you to apply and contribute to the advancement of our technical capabilities in this critical domain. Education and Experience: Bachelor's or advanced degree in Computer Science, Engineering, or a related field. 8-10 Years of experience in engineering related hands-on role. Technical Skills: Expertise in Java programming language and associated frameworks. In-depth knowledge of post-trade processes and technologies. Strong problem-solving and critical-thinking skills. Leadership and Interpersonal Skills: Proven ability to lead and inspire technical teams. Excellent communication and collaboration skills. Strong decision-making and strategic thinking abilities. Financial Industry Expertise: Previous experience working on post-trade systems within the financial sector is highly desirable. Familiarity with regulatory requirements and industry best practices.
Posted 1 week ago
10.0 - 15.0 years
15 - 20 Lacs
hyderabad
Work from Office
Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally. At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future. Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale. This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation. This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improving existing best in class models, test and learn on predictive indicator metrics, and deliver analytics to prove or refine ongoing hypotheses across the PEP Enterprise Growth Philosolphy. This requires leveraging a wide expanse of data sets to support the change management and deliver a developing performance ecosystem which can be embedded across sectors. This role will need to influence across the GBS CME teams to establish partnership and key knowledge for the delivery of the framework, and integrate results to be delivered senior, non technical, audiences in a compelling way. This role requires a strong insights and analytics foundation, a deep understanding of core syndicated data sets and complex analytical methodologies and the ability to deliver holistic insights with a bias for strong business relevant implications which drive action Responsibilities Work in executing Workshop materials and Growth Navigator questions - Execute market, portfolio, and brand level reporting of marketing KPI performance (utilizing dashboards, templated decks, and reporting tools) Explain business performance, drivers, and optimization opportunities based on GN framework. Leverage business performance explanations from teams around the world to incorporate considerations beyond data into reporting Provide responses to ad hoc questions from markets and/or more strategic questions which are posed for a given bran Aid development of Automated tools Enabling team to gather scope and collaborate with DA&I teams to create dashboards. Support simplification, standardization, and digitalization efforts (in cooperation with global and sector stakeholders) Support communication processes with Reporting vertical leaders and Business Partners (project planning, workflow monitoring, quality checks, on-going changes) Qualifications Tech/B.E./MCA from reputed institutes 10+ years of experience with Data and Analytics NIQ, Kantar, Europanel etc Expert on Point of Sale and HHP (Nielsen, IRI, SPINs, One Click Retail etc.) databases/metrics a must Structured thinker / problem solver who works independently with attention to detail Excellent communication & presentation skills (verbal & written) is mandatory. Confident communicator, able to express ideas and convey complicated concepts simply Experience working in an Agile team Must be detail oriented with excellent organizational/time management skills
Posted 1 week ago
5.0 - 10.0 years
11 - 16 Lacs
hyderabad
Hybrid
Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally. At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future. Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale. Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation. This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improving existing best in class models, test and learn on predictive indicator metrics, and deliver analytics to prove or refine ongoing hypotheses across the PEP Enterprise Growth Philosolphy. This requires leveraging a wide expanse of data sets to support the change management and deliver a developing performance ecosystem which can be embedded across sectors. This role will need to influence across the GBS CME teams to establish partnership and key knowledge for the delivery of the framework, and integrate results to be delivered senior, non technical, audiences in a compelling way. Qualifications This role requires a strong insights and analytics foundation, a deep understanding of core syndicated data sets and complex analytical methodologies and the ability to deliver holistic insights with a bias for strong business relevant implications which drive action Graduate from reputed institutes 5+ years of experience with Data and Analytics NIQ, Kantar, Europanel etc Expert on \"Point of Sale\" and \"HHP\" (Nielsen, IRI, SPINs, One Click Retail etc.) databases/metrics a must Structured thinker / problem solver who works independently with attention to detail Excellent communication & presentation skills (verbal & written) is mandatory. Confident communicator, able to express ideas and convey complicated concepts simply Experience working in an Agile team Must be detail oriented with excellent organizational/time management skills
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You have 2+ years of experience in supporting Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Your responsibilities will include basic Cisco ICM/CCMP/CVP/CUIC troubleshooting, MACD creation in Cisco UCCE & IPT platforms, and a clear understanding of VOIP protocols like SIP, H.323, and MGCP. It is essential that you are familiar with the ITIL process. In this role, you will need a clear understanding of Cisco Voice network deployment models and the functioning of voice network devices. Your knowledge and use of VOIP and Performance Management Tools, as well as integration experience with other tools, will be crucial. Understanding of Telecom infrastructure protocols such as ISDN and analogy signalling is also required. Your role will involve working in a 24/7 business support environment. Previous experience on Cisco Voice platforms, particularly CUCM/UCCE/UCCH/CVP platforms, will be advantageous.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a Network-Voice/Collaboration - Network Convergence Advisor to join their team in Noida, Uttar Pradesh (IN-UP), India. As an Advisor, you will be responsible for handling various aspects related to IP Telephony, both in cloud and on-premises solutions. Your expertise in technologies such as CUCM, Cisco Unity, Expressways, Voice Gateways, and CUBE will be crucial for providing Level 3 support during break fix situations and guiding platform changes. Your role will also involve developing Low Level Designs for migrations, upgrades, and third-party integrations. Knowledge of protocols like SIP, MGCP, H323, and TCP/IP will be essential in executing these tasks efficiently. Additionally, having a Cisco Certified Voice Professional (CCVP) certification is desired, along with moderate knowledge of voice contact center business models. NTT DATA is a renowned global innovator of business and technology services, catering to 75% of the Fortune Global 100 companies. Committed to fostering innovation, optimization, and transformation for long-term success, NTT DATA boasts experts across 50 countries and a strong partner ecosystem. The company's services span business and technology consulting, data and artificial intelligence, industry-specific solutions, application development, infrastructure management, and connectivity solutions. As a leading provider of digital and AI infrastructure worldwide, NTT DATA is dedicated to helping organizations and societies transition confidently into the digital future. If you are a proactive, innovative individual with a passion for networking and collaboration technologies, NTT DATA welcomes your application to be part of their forward-thinking organization. Apply now to embark on a rewarding career journey with a trusted global leader in business and technology services.,
Posted 1 week ago
6.0 - 8.0 years
3 - 7 Lacs
noida
Work from Office
You will own the complete sales cycle for a territory that begins with the United States, Africa, and the Middle East, then widens as we expand. Success is measured by new-logo ARR, ACV, and deal velocity. The role reports to the Director of Inside Sales and works closely with Marketing and Channel Sales teams. Key Responsibilities: Build pipeline: Maintain a funnel at least 4 your quota through smart outbound (LinkedIn, cold email / phone, intent data) and lightning-fast inbound follow-up across the US, Africa, and the Middle East. Answer tech basics: Tackle first-line product, API, and security questions; involve Solutions Engineering only for deep dives. Negotiate and close: Draft proposals, manage redlines, and seal deals up to US $100K ACV independently. Forecast relentlessly: Keep CRM hygiene above 95 percent, deliver rock-solid weekly commits, and track win rate and cycle time by region. Feed market intel: Share competitive moves and top objections from each geography with Product Marketing. Proven Skills & Experience: 6 to 8 years of remote, full-cycle SaaS sales, with at least US $1 M in new-logo ARR closed in each of the last two years. Strong command of ARR, ACV, CAC payback, Magic Number, and other core SaaS metrics. Proficient with HubSpot / Salesforce, Outreach / Apollo, Gong, and LinkedIn Sales Navigator. Demonstrated success in winning and growing SaaS business with customers in US and MENA.
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
navi mumbai
Work from Office
Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.
Posted 1 week ago
1.0 - 4.0 years
4 - 6 Lacs
hyderabad
Work from Office
Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve developing, deploying, and supporting infrastructures, applications, and technology initiatives, all while aligning with existing standards and methods of delivery. You will engage with various teams to ensure operational excellence and contribute to the overall success of technology initiatives within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate the performance of systems and processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of system governance and integrity management.- Experience with infrastructure deployment and support.- Familiarity with best practices in service delivery and operational excellence.- Ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have minimum 5 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
1.0 - 4.0 years
4 - 6 Lacs
bengaluru
Work from Office
Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve developing, deploying, and supporting infrastructures, applications, and technology initiatives, all while aligning with existing standards and operational methods to enhance service efficiency and effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of system governance and integrity management.- Experience in developing and deploying technology infrastructures.- Ability to support applications and technology initiatives effectively.- Familiarity with best practices in service delivery and operational standards. Additional Information:- The candidate should have minimum 5 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
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