185 Mgcp Jobs

Overview 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss...

You will be responsible for designing and implementing various Cisco Unified Communications technologies. This is not a support role but a role where you will focus on designing and implementing solutions. **Key Responsibilities:** - Implementing and managing CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Having a basic understanding of UCS Servers and VMware Virtualization - Utilizing consulting and troubleshooting skills effectively - Understanding of DNS, DHCP, TFTP, NTP, and LDAP **Qualifications Required:** - Proficiency in programming skills in Java/...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior team members to foster their professional growth. Professional...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contract's life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes...

We are looking for a skilled Telecom OSS BSS Engineer with 5-9 years of experience to join our team in India. Roles and Responsibility Design, develop, and implement telecom OSS BSS solutions. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for telecom OSS BSS projects. Troubleshoot and resolve complex technical issues related to telecom OSS BSS. Participate in code reviews and ensure high-quality code standards. Work closely with clients to understand their needs and provide tailored solutions. Job Requirements Strong understanding of telecom OSS BSS principles and technologies. Experience with telecom pro...

Hotel Surya is looking for Telephone Technician - Engineering to join our dynamic team and embark on a rewarding career journey. Install, maintain, and repair telephone and communication systems including PBX and VOIP networks. Conduct troubleshooting for connectivity issues and ensure optimal system functionality. Coordinate with IT and network teams for seamless integration. Maintain documentation of installations, configurations, and service logs for operational efficiency. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the emplo...

Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improvin...

About the Job Were looking for a Senior Real Time Analyst will be responsible for real time management in support of operations monitoring, analyzing, call routing, operational reporting, minimizing impacting issues, communicating, and making changes that positively affect the real-time and command center performance.The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Senior Real Time Analyst, You Will Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Intraday Management Facilitate daily syncs with clients/vendors to ...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose...

As a Cisco Support Engineer at VIS, you will be a part of a company that has experienced exponential growth over the last 10 years, from 25 employees to over 600. Our focus on caring for our employees sets us apart, as we truly believe that they are our most valuable assets. If you possess the right caliber, creativity, and passion in your work, we welcome you to join our team. **Role Overview:** - Provide support as a Cisco Support Engineer in Mumbai, with potential opportunities in Noida or other locations. - Utilize your skills in UCCE/PCCE, T1/E1, SIP, H.323, MGCP, and have knowledge of recording solutions in the VOICE Cisco Voice domain. **Key Responsibilities:** - Offer support for Cis...

As a Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a developing subject matter expert responsible for resolving client solution requirements in line with Service Level Agreements (SLAs). Your role will involve performing configurations, installations, and troubleshooting break/fix events at a low to medium level of complexity. You will also work towards professional level certification while expanding your business knowledge. Key Responsibilities: - Own larger portions of installations and break/fix incidents during the project lifecycle. - Take ownership of problem resolution and troubleshooting, escalating complex issues when...

About the Role: OSTTRA India The Role: Distinguished Engineer The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to r...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, defin...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

4 to 6 years of implementation and support experience of SAP MM/IM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements. Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting:investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Documen...

"4 to 6 years of implementation and support experience of SAP MM/IM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements. Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshootinginvestigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Documen...

You will be A member of a 24*7 support team responsible for managing Microsoft Teams Direct Routing and Meeting Room Services for the end customer A Unified Communication Service Administrator responsible for monitoring and maintaining services as per the agreed SLA. You will be accountable for (Key Responsibilities) Managing Teams Direct Routing infrastructure for customer. Manage Endpoints like Phones, SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customers and responding to emails. Monitoring the service, identifying, and fixing the issues proactively. Reporting and handling customer calls for review of service...

Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...

Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...