234 Mgcp Jobs

Job Responsibilities : Maintain smooth plant operation with adherence to SOP'S and SOC's Check process parameters as per schedule and monitor chemicals and utility consumption Monitor trends of critical parameters to identity impending abnormalities and notify shift in-charge (shift superintendent) for corrective actions Coordinate system shutdown and start up through panel operation and communication to field Follow guidelines received from shift superintendent (shift in-charge) through Shift Team Meetings / OMPRO instructions for enhancement of plant operations Continuously monitor the panel for any significant changes in operating parameters, alarms etc and take corrective action whenever...

Expertise in Cisco Unified Communications (CUCM, Unity Connection, IM & Presence) Experience with Cisco Webex, Cisco Jabber, MS Teams Voice Knowledge of Voice Gateways (SIP , MGCP, H.323), VOIP, RTP, QoS

About the Job Were looking for a Senior Real Time Analyst will be responsible for real time management in support of operations monitoring, analyzing, call routing, operational reporting, minimizing impacting issues, communicating, and making changes that positively affect the real-time and command center performance.The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Senior Real Time Analyst, You Will Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Intraday Management Facilitate daily syncs with clients/vendors to ...

Job Title: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC, CM Job Role Solid hands-on experience required on UCCE components such as ICM, PG, CVP, CTI, Finesse, CUIC, and CM. Strong knowledge of Cisco products UCCE/PCCE and features, with an understanding of other Cisco gateways. Strong hands-on experience with CVP, ICM, CUIC, Finesse applications and implementation work, including troubleshooting capabilities. Desired Skills CISCO CUCM, Cisco UCCE Qualifications Bachelor of Technology

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:SW/Application Tech Support Practitioner Project Role Description:Act as the ongoing interface between the client and t...

As a Cisco Unified Communications Specialist at the company, your primary role will involve managing, supporting, and troubleshooting Cisco Unified Communications products such as Unified Communications Manager (CUCM), Unity Connection (CUC), IM & Presence (IMP), Contact Center Express (UCCX), and Expressway Clusters. Your responsibilities will include: - Demonstrating a strong understanding and knowledge of Cisco voice gateways, CUBE, and other SBC's. - Possessing a strong understanding and knowledge of voice protocols including SIP, MGCP, SSCP, H.323, RTP, and RTCP. - Having a strong understanding and knowledge of networking concepts such as TCP/IP, DNS, DHCP, and TFTP. - Proficiency with ...

As an L3 Support Cisco Voice - SA Level, your role will involve the following responsibilities: - Bachelor's Degree or Higher in Computer Science, Information Technology, or a related discipline along with a minimum of 10+ years of experience and a total of 12+ years of IT experience. - Possess at least 8+ years of experience in Cisco Telephony and VoIP, as well as experience in Video Conferencing and Contact Center operations. - Manage the administration and maintenance of a complex enterprise communications architecture that offers integrated voice, video, and web services. - Demonstrate a high level of proficiency in Cisco Unified Communication Manager for supporting, troubleshooting, and...

Key Responsibilities Assist in configuring Cisco CUCM (device pools, DNs, partitions, CSS, dial plans) Support SIP trunks, CUBE, and voice gateway (H.323/SIP/MGCP) setups Work on VoIP/SIP call flows, RTP analysis, and codec configurations Assist with Unity Connection (users, call handlers) Participate in lab setups, system builds, migrations, and integrations Use Wireshark/RTMT for basic SIP/RTP troubleshooting Prepare simple technical documentation as needed. Required Skills Training or certification in CCNA Voice / CCNA Collaboration. Strong understanding of VoIP, SIP, RTP, codecs, and dial plans. Networking fundamentals: VLANs, DHCP Option 150, DNS, basic QoS. Exposure to CUCM, CUBE, Unit...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

We require Cards Business Analyst. Location: Chennai NoticePeriod: Chennai ISG JD: Required: Knowledgeable in payments domain Expert understanding of modern APIs development and documentation o RESTful, Swagger Ability to consume large technical specifications and distil the salient points to inform engineering changes Experienced in designing and implementing Business Analysis artefacts Experienced in analysing and modelling business processes Experienced of specifying and shaping new software features Experienced of working with software development teams in an agile environment Key accountabilities: Executing problem definition, requirements engineering, risk escalation, solution design, ...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP ABAP Development for HANA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specif...

About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contract's life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...