292 Visitor Management Jobs - Page 8

Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receives and ensure completeness of all service reports. Maintains proper documents. Qualifications Diploma/BE/BTech (Electricals, Mech, CS) 1-3 years of experience in Security Systems Integration, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion Detection, Video Surveillance, Access Control, Fire Detection, Public Addressable System, Other physical Security Surveillance systems. Specific skills Customer relationship management Customer Service Management Certification in from OEM like Honeywell, Tyco, Avigilon etc. on their systems and products will be added advantage. Language, Personality and Behavioral skills Excellent verbal communication, and the ability to convey information clearly and effectively. Good interpersonal skills and customer service oriented thinking. Problem-solving abilities. Trouble shooting skills with great inquisitees to learn new things. Good time management. Open to Frequent travels. Strong attention to details Confident, Proactive and willing to take on challenges. Good listening skills and able to direct individuals. Additional Training & Certifications (Preferred) Customer service Ticketing IT System Computer skills Should have working experience of using Microsoft Excel, Word and power point presentation. Should be well versed on using computers/ laptops. Any Ticketing system (Preferred) Performance Evaluation Performance of the job role and responsibility is evaluated on the following set Key Result Areas (KRA) SLA. Planned Maintenance Escalations Skills : - CCTV,IT Ticketing, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion Detection, Video Surveillance, Access Control, Fire Detection, Public Addressable System, physical Security,Surveillance systems

Duties and responsibilities: She will report directly to security manager for all matters of the security and personal Matters of the security persons and follow his instructions. She will perform duty in rotational shift. she will ensure that site instructions are followed strictly She will ensure his subordinates perform their duty in full spirit as per their duty chart and deviations/ noncompliance if any should be brought to the knowledge of security manager /administration manager. She will be responsible for total discipline, turnout and conduct of all security personnel in the premises. She will be responsible for the safety and security of all the properties /assets of this company. She will be responsible for managing the movement of employees, clients, visitors material and vehicles on site. She will ensure key management and inventory management, which has been entrusted to security department. She will be responsible to maintain all security and safety equipment in working condition at all times. She will ensure that only authorized persons the enter the premises after undergoing required frisking and checks. She will ensure that all contractors, vendors and third party employees are checked /frisking thoroughly during entry and exit. She will ensure that proper patrolling is done within the premises and appropriate documents are maintained. She is to report security manager /admin manager immediately if there is any breach in security procedures/ Operation. She will be responsible to submit all Reports to Security Manager/ADMIN as per the schedule. She will check the mails on daily basis and close the same or escalate to ADMIN. She is to maintain all the security documents and register as per Audit standard. She will go around the premises daily and bring the observations to the knowledge of Security Manager She should be conversant with: Emergency response system. Bomb threat procedure. Law enforcement actions. Evacuation procedure. Fire alarm system. Surveillance system. Material management. Visitor management Eligibility Criteria Education: Minimum graduate Must have minimum experiences 4 years as an officer. Should be able to convers in English, local languages and Hindi. Should have basic computer knowledge trained on Fire Fighting, first aid & CPR.

Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity.

Key Responsibilities: 1. Facility & Utility Management Ensure effective upkeep of office buildings, plant infrastructure and common areas. 2. Security Management Manage and supervise security operations including access control, CCTV surveillance, gate pass systems, and emergency response. Coordinate with security agencies for deployment, training and periodic audits. Ensure implementation of safety protocols for men, material and company property. 3. Housekeeping & Hygiene Monitor and manage housekeeping services to ensure cleanliness and hygiene across plant and office premises. Conduct regular quality checks and ensure SOPs are followed in all areas including production zones and common areas. 4. Canteen Management Oversee daily operations of the staff canteen, ensuring hygiene, food quality, cost control and timely service. Manage vendor contracts and feedback mechanisms for continuous improvement. 5. Transportation Management Ensure efficient transportation services for employees, including timely pickup/drop, vehicle availability and maintenance. Optimize routes and control fuel and vehicle-related expenses. 6. Uniform & Material Management Manage the issuance, stockkeeping, and replenishment of staff uniforms and safety gear. Coordinate with vendors for procurement and timely distribution as per shift and department requirements. 7. Biwaste Product Liquidation: Monitor and manage Biwaste Product collection, categorization, and disposal in compliance with company and environmental guidelines. Coordinate with vendors for timely pickup and maintain proper documentation. 8. Visitor Management Ensure robust visitor management system is in place, including gate passes, visitor escorts, and safety briefings. Maintain visitor records and ensure all guests adhere to site protocols. 9. Vendor & Contract Management Identify, evaluate, and manage vendors for housekeeping, canteen, security, and transportation. Prepare scope of work, finalize contracts, monitor service delivery, and conduct regular reviews. 10. Cost Control & Budgeting Prepare annual administrative budget and ensure adherence to cost-saving initiatives. Track and control expenses across all admin functions without compromising service quality. Key Skills & Competencies: Strong leadership and team management skills Vendor negotiation and contract handling Knowledge of compliance and statutory requirements Crisis and emergency management Excellent communication and interpersonal skills Proficiency in MS Office and facility management systems

Seeking a professional Front Office Executive to manage reception, assist with administrative duties, coordinate office operations, and ensure a welcoming environment. Strong communication and organizational skills are essential.

Prepare treatment rooms by sterilizing instruments and ensuring necessary supplies are ready. Assist the dentist during various procedures (fillings, root canals). Pass instruments and materials to the dentist as needed during procedures.

Job profile: Qualification: Prefer BHM/Bachelors Degree Industry Type: FM Services, Hotel Overall Experience: 4-6 years Industry Experience: 4-5 years Technical Skills: Computer knowledge Generic Skills: Verbal/written communication skills, Vendor/people management, planning, ability to prioritize / organize Behaviors: Team work, learning attitude, handle multiple tasks & positive Thinking Job Aim: The Lobby Manager is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served. Competencies: Excellent communication skills. Strong customer service drive. Pro - active problem-solving skills. Exceeding customer satisfaction Excellent time management/ Able to work flexible hours Quick learner and ability to motivate self & others Proven working experience as a lobby manager/ FM industry. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Providing flawless, upscale, professional service Adaptable, composed, flexible with strong Mental Resilience Responsibilities: Key Operations delivery Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. Assist in sending clients/visitors messages or faxes and self-check-in. Assisting with special needs for visitors with disabilities. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Ensure welcome PPT is updated & displayed for the client visits and all the equipments are in working condition Ensure all relevant communication is updated and displayed at all times, at the Front office, as per the guidelines given by SDL. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. Operates the front office computer system to assist front office attendants Aid in general administrative activities and to Helpdesk as required. Ensure FOE handles all incoming and outgoing calls in professional & polite manner. Co-ordinates with all departments to address the all the concerns/event management/flower arrangements to maintain Front Office functions properly. Ensure Accenture specific processes/manual is followed Manage/track amount collected for temporary badges. Ensure compliance of regulations/requirements of JLL management. Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Front Office. Responsible for ensuring availability of safety and Accenture directory signage. Preparation of all required reports/participation in internal/external audits. Ensure training of front office /GRE staff as per relevant training calendars To discuss all matters that needed to follow up with the next shift front office executive approving and managing the roster Govern overall performance of Front office executive & Guest relation executive as per defined

Role & responsibilities 1. Reception and Meeting room Management, 2. Visitor Coordination and Employee Onboard Support. 3. Facility and Equipments Management, 4. Office Supplies Management, 5. Document and Record Maintenance. Preferred candidate profile Excellent verbal and written communication Skill, 2. Proficiency in MS Office (Word, Excel, PowerPoint), 3. Organizational and multitasking abilities, 4. Attention to detail and Problem Solving mindset, 5. Professional appearance and behavior and Ability to handle confidential information

Greet and welcome visitors in a friendly manner Handle incoming phone calls and route them appropriately Maintain visitor records and manage front desk operations Coordinate with internal teams and provide administrative support Keep the reception area neat and presentable Role & responsibilities

Position: Front Office Executive (On rolls of Colliers) Company Name: Colliers India Pvt Ltd Nature of Site: Corporate Office Location: Goregaon East Job Timing & Days: Mon- Sat / 9am - 6am Job Roles & Responsibilities: Reception Duties: Greet visitors, clients, and guests as they enter the office, ensuring a welcoming and professional environment. Call Management: Handle incoming phone calls, direct them to the appropriate department, and provide general information when needed. Scheduling & Coordination: Assist in scheduling appointments, meetings, and conferences. Coordinate and confirm appointments for employees and clients. Front Desk Operations: Maintain the cleanliness and organization of the front desk area. Ensure all necessary supplies are stocked. Communication & Correspondence: Respond to emails, answer queries, and relay important messages between staff and clients. Visitor Management: Register visitors, issue visitor passes, and inform employees of guest arrivals. Desired Skills & Qualifications: Experience: Minimum 6 months to 2 years of experience in a front office, customer service, or related role. Communication: Exceptional verbal and written communication skills in [English/Hindi or any other relevant languages] . Organizational Skills: Ability to multitask and manage time effectively in a busy office environment. Interested candidates can share their resumes at aparna.patil@colliers.com or whatsapp at 7400086521

We are looking for a well-spoken, presentable, and organised female Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers and must have excellent communication skills.

Front Desk Management Administration Vendor Management Team Handling Housekeeping Management MS Excel & MS Office Good Communication

Position: Security Officer, City Name. Business: Property and Asset Management, City Name. What this job involves You will be part of the Property Management Team based at the site and will be responsible for ensuring that all aspects of Security and Fire Safety are supervised and taken care of during your shift in consultation with the site Property Manager. You would be managing the following: Maintaining and updating Security Policies and Procedures at site, especially updating/ establishing specific security procedures/SOPs and crime deterrent programs. Supervising Security and fire safety staff, assign /monitor work assignments and provide training for security/guards on security procedures and fire safety and first aid on a weekly and monthly basis. Ensuring complete documentation and Police verification of vendor security personnel and periodically auditing all contractors for ongoing compliances. Conducting Security investigations and preparation of Incident report. Tracking of Material movement and stock of Lost and Found. Handling emergency situations with efficiency (i.e. fire, evacuations, customer complaints/ human crises etc.). Ensuring an effective emergency preparedness /disaster management plan is in place, along with an ERT- Emergency Response Team. Conducting Security Risk Assessment & planning effective Guarding Strategies. Conducting Mock Drills on medical emergencies, Bomb Threats/Search Handling, Riots etc. Being proficient with security and safety devices like CCTV, access control, DFMD, fire detection and fighting system. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Maintaining clear communication with client SPOC regarding events, incidents, concerns of Security team members, recommendations, staffing needs, etc. Conducting review of security after hours reports and monitoring performance. Developing liaison with govt agencies e.g., local Police, Fire Services etc. Keeping yourself updated by attending training sessions and review publications and audio-visual materials to become and remain current on the principles, practices and new developments. Conducting Security investigations and preparation of Incident reports, with special attention to student safety concerns and Title IX-related incidents. Tracking of Material movement and stock of Lost and Found, maintaining a streamlined system for students and faculty to reclaim lost items. Handling emergency situations with efficiency (i.e., fire, evacuations, active shooter scenarios, severe weather events, student crises, etc.). Ensuring an effective emergency preparedness/disaster management plan is in place, along with an ERT- Emergency Response Team trained for campus-specific emergencies. Conducting Security Risk Assessment & planning effective Guarding Strategies for various campus zones including dormitories, laboratories, athletic facilities, and special event venues. Conducting Mock Drills on medical emergencies, Bomb Threats/Search Handling, Active Shooter Response, and other campus-specific emergency scenarios in coordination with faculty, staff, and student representatives. Being proficient with security and safety devices like CCTV, access control, DFMD, fire detection and fighting systems, as well as campus-specific technology such as emergency call boxes, student ID verification systems, and automated lockdown protocols. Carrying out weekly meetings with vendor operations head and sharing M.O.M with PM and university administration. Maintaining clear communication with university stakeholders regarding events, incidents, concerns of Security team members, recommendations, staffing needs, etc. Conducting review of security after-hours reports and monitoring performance, with particular emphasis on residence hall security and campus perimeter control during nights and weekends. Developing liaison with government agencies e.g., local Police, Fire Services, etc., as well as campus police, student affairs office, and mental health services. Preparation of monthly security MIS with metrics specific to campus security trends and incidents. Keeping yourself updated by attending training sessions and review publications and audio-visual materials to become and remain current on the principles, practices, and new developments in campus security. Managing comprehensive security for 600+ hostel rooms, including: Processing and monitoring student short leave requests Implementing and enforcing strict entry/exit procedures Conducting regular inspections to ensure compliance with campus policies Enforcing the campus zero-tolerance policy for alcohol and intoxicating substances through: Implementing a strict frisking policy for individuals entering campus premises Conducting random checks of baggage and packages being brought into the campus Maintaining detailed records of contraband confiscations and policy violations Coordinating with student affairs for appropriate disciplinary actions Coordinating security for special campus events including commencements, sporting events, conferences, and high-profile speaker appearances. Implementing and maintaining a campus identification system, including student ID verification protocols and visitor management. Conducting regular security assessments of the hostel facilities to identify vulnerabilities and implementing measures to address them. Conducting regular security assessments of campus laboratories and research facilities containing sensitive or hazardous materials. Monitoring and responding to campus emergency call boxes and maintaining their operational status. You will be working on university campus, which is a comprehensive academic institution with 600+ hostel rooms, located at Nerul, Navi Mumbai. Work Schedule: Rotating shifts including evenings, weekends, and some holidays to ensure 24/7 campus coverage Site team: Property Manager, Assistant Security Manager, Student Safety Coordinator, Hostel Security Supervisor, and a team of security officers Other details: Campus includes multiple academic buildings, research facilities, extensive student housing complexes with 600+ rooms, athletic facilities, and public event spaces with a daily population of approximately [X] students, faculty, and staff You will be accountable to the Property Manager and work closely with the University's Director of Campus Safety and Hostel Administration. Site details: You will be working on __site name ___, which is a ___type____, located at ___location____ Site dynamics: Work Schedule: Site team: e.g.: Property Manager +14 Other details if any Reporting: You will be accountable to Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and possess the ability to use logical thought processes to develop solutions for short term and long-term Security needs; Demonstrate integrity in the performance of assigned tasks. Qualifications You are a qualified degree holder with 3-5 years security experience. Relevant experience in required property type (residential / commercial / others) will be preferred. Ability to communicate well with others, both verbal and in writing. Ability to conduct Fire drills & Mock drills on emergency scenarios

.1. Reception Management Greet and welcome visitors and clients in a professional and friendly manner. Maintain a tidy and presentable front office/reception area. Answer incoming calls, screen, and direct them appropriately. Handle inquiries and provide accurate information. 2. Visitor and Appointment Management Maintain a visitor logbook and issue visitor passes. Schedule and manage appointments and meeting rooms. Coordinate with internal departments regarding guest visits. 3. Administrative Support Manage incoming and outgoing correspondence (emails, couriers, etc.). Maintain and organize files, records, and other documents. Assist with basic clerical duties like data entry, photocopying, and scanning. 4. Communication & Coordination Act as a point of contact between internal departments and external stakeholders. Ensure timely communication of important messages and updates. 5. Office Supplies and Facility Management Monitor inventory of office supplies and place orders as needed. Coordinate with vendors for maintenance and repairs. Ensure cleanliness and orderliness of the front office area. 6. Customer Service Handle client queries, complaints, or requests efficiently. Provide general support to visitors and clients. Optional: Support HR or administrative departments with onboarding or employee record-keeping. Assist in travel and accommodation arrangements for staff or guests. Role & responsibilities Communication skills Interpersonal skills Customer service orientation Multitasking ability Time management Professional appearance and demeanor Basic computer proficiency (MS Office, email) Problem-solving skills Attention to detail Organizational skills Telephone etiquette Adaptability and flexibility Preferred candidate profile

Responsibilities:- * Manage office operations * Attend and maintain office visitor records * Maintain records & databases * Ensure compliance with policies & procedures * Can perform marketing phone calling. Send you resume on : +91 9204479976

Front Desk Executive/Receptionist :- 1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office. 2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as required. 3. Visitor Management: Maintaining visitor logs, issuing visitor passes, and notifying employees about their guests. 4. Scheduling Appointments: Managing meeting room bookings and coordinating with other staff members for schedules. 5. Customer Service: Responding to inquiries in person, over the phone, or via email and addressing any concerns. 6. Administrative Support: Assisting in clerical work such as photocopying, scanning, filing documents, and handling courier services. 7. Managing Office Supplies: Keeping track of office supplies, inventory, and placing orders when necessary. 8. Handling Deliveries: Receiving and distributing mail and packages. Skills Required Communication: Strong verbal and written communication skills. Organizational Skills: Ability to handle multiple tasks and manage time effectively. Technical Proficiency: Familiarity with MS Office, email management, and office equipment like printers and fax machines. Customer Service: A positive attitude and ability to interact professionally with visitors and employees. Problem-Solving: Ability to address and resolve issues as they arise in a calm and efficient manner.

Front Desk / Reception Skills: Communication Skills (Verbal & Written) Clear, polite, and professional interaction. Greeting & Hospitality – Welcoming visitors, clients, and candidates professionally. Telephone Etiquette – Handling incoming/outgoing calls with professionalism. Visitor Management – Logging visitors, issuing badges, directing to departments. Email & Correspondence Handling – Managing general inquiries, scheduling interviews/meetings. Office Administration – Filing, record keeping, inventory management (stationery, supplies). Multitasking & Time Management – Managing reception duties along with backend HR support. HR / Recruitment Support Skills: Basic Understanding of HR Processes – Recruitment cycle, onboarding, etc. Resume Screening & Shortlisting – Initial evaluation of candidate CVs. Scheduling Interviews – Coordinating between candidates and interviewers. Candidate Follow-ups – Calling/emailing shortlisted candidates. HR Software/Tools Exposure – Excel, Google Sheets, or ATS (if any). Confidentiality & Data Handling – Respecting privacy of employee/candidate info. Document Preparation – Offer letters, joining forms, ID creation coordination. Employee Interaction – Supporting HR in new joiner welcoming and orientation. Soft Skills & Personality Traits: Professional appearance and grooming Friendly and approachable attitude Quick learner and adaptable Organized and detail-oriented Positive mindset and willingness to grow Basic knowledge of MS Office (Word, Excel, Outlook)

Key Responsibilities: Handle day-to-day office administration tasks. Maintain records, files, and documentation (both digital and physical). Manage office supplies and inventory; coordinate procurement. Supervise office maintenance and cleanliness. Coordinate with vendors and service providers. Handle courier, postage, and document dispatch activities. Organize travel and accommodation arrangements for staff. Assist in managing employee attendance and leave records. Support HR and accounts department in basic documentation and data entry. Ensure compliance with office policies and procedures. Assist in event and meeting arrangements (internal & external). Coordinate repair and maintenance work (IT, electrical, etc.). Monitor office equipment and ensure functionality. Regards, Ekta Awasthy Dy.Manager-HR M: +91 9653318167 Email-hr@wintechbharat.com

1. Developing and Implementing Security Strategies: Strategic Planning: Creating long-term security plans and strategies aligned with the university's overall goals and objectives. Policy Development: Developing and updating security policies and procedures, ensuring they are in line with best practices and legal requirements. Risk Assessment: Identifying potential security risks and vulnerabilities on campus, such as theft, vandalism, and threats to personal safety. Security Measures: Implementing appropriate security measures, such as access control systems, surveillance systems, and emergency communication systems. Emergency Response: Developing and implementing emergency response plans for various scenarios, including active shooter situations, natural disasters, and medical emergencies. 2. Managing Security Operations: Staff Management: Recruiting, training, and supervising the security staff, including security officers, dispatchers, and other personnel. 24/7 Operations: Ensuring that security services are available 24 hours a day, 7 days a week, to respond to emergencies and provide support to the campus community. Incident Management: Overseeing the investigation of security incidents and coordinating with law enforcement and other relevant agencies. Compliance: Ensuring that all security operations comply with relevant laws, regulations, and university policies. Budget Management: Managing the security department's budget and ensuring that resources are used efficiently. 3. Fostering a Safe and Secure Environment: Community Engagement: Building positive relationships with students, faculty, staff, and visitors to promote a culture of safety and security. Crime Prevention: Implementing crime prevention programs and initiatives to deter criminal activity on campus. Safety Awareness: Educating the campus community about safety and security measures and promoting responsible behavior. Collaboration: Working closely with other departments and external agencies to enhance campus safety and security. 4. Specific Responsibilities: Supervising security personnel: Ensuring that security staff are performing their duties effectively and professionally. Maintaining security systems: Overseeing the operation and maintenance of security equipment, such as surveillance cameras, access control systems, and alarm systems. Responding to emergencies: Leading the response to emergency situations and coordinating with other emergency responders. Enforcing university policies: Ensuring that university policies related to safety and security are followed by all members of the campus community. Providing security escorts and assistance: Assisting individuals on campus with security-related needs, such as escorts, jump-starts, and information. Liaising with law enforcement: Maintaining communication and collaboration with local law enforcement agencies. Preparing reports and documentation: Maintaining records of security incidents and preparing reports as needed.

What's this job involves: Responsibilities Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity. Sound like you To apply you need to have: Job Aim: To be responsible for guests first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets. Job profile: Qualification : Prefer BHM/Bachelors Degree Industry Type : FM Services, Hotel Overall Experience : 2-4 years Industry Experience : 2-3 years Technical Skills : Computer knowledge Generic Skills : Communication, Vendor/people management, Planning, Prioritising and organizing Behaviors : Achievement level, Team work, Learning attitude & Positive thinking Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment.

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setups coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet

Billing, attending the desk query, Documentation, handling quick works and assist managers.

Greet and assist visitors, manage manual registers and call handling, record couriers, maintain physical contact lists, coordinate support staff, handle stationery, and ensure a clean, organized front desk. Only Females Immediate joiner required Required Candidate profile Minimum 12th pass with good spoken Hindi, English, and Telugu. Polite, confident, well-groomed, with strong verbal skills. Manages calls, registers, and walk-ins efficiently. Punctual and responsible.

To provide safe & smooth working conditions at office premises To ensure upkeep of critical equipments to ensure continuity of business. Able to process tasks of higher complexity and guide junior level professionals, operating with greater autonomy. Ability to design solutions independently/ provide functional documentation/ client interactions, identify trends / inconsistencies / gaps faster and provide timely resolution to technical queries. o Has the ability to design solutions independently/ provide functional documentation/ client interactions, identify trends/inconsistencies/gaps faster and provide timely resolution to technical queries. o Apart from all operational activities also has ability to tackle complex queries and problems. o Possesses good technical/business/process knowledge. Responsibilities S.No KRAs Key Activities 1 Core Area Engineering services Procurement coordination Vendor & building management Visitor and client management 2 Engineering services Supervision & controlling of facility management team working in shifts. Ensuring appropriate attendance & deployment of the resources provided by the facilities management. Liaise and coordinate with various engineering vendors and internal teams for day-to-day activities Maintenance of office premises and equipments to ensure continuity of business Ensure timely Preventive Maintenance of all the Critical and non-critical equipments Keeping track of periodic on-site maintenance carried out by the facilities team. Plan and ensure availability of Critical spares/ Electrical consumables in office premise. Implement various checklists for equipments as per site and industries standards. Carry out analysis of various expenses on periodic basis and prepare periodic reports as per the business requirements. Coordinate and follow-up for timely preventive maintenance through service providers. Implement best practices in the industry to ensure satisfactory quality of services. Coordinate with vendors for timely receipt of bills Identify and implement appropriate controls in various activities and functions Manage facilities and engineering related statutory documents, license, and track expiry dates on timely renewal. Continuous follow-up and coordination with the vendor to ensure quality of services. 3 Procurement coordination To co-ordinate for renewals on all AMC/Rate contract/Agreements on periodic basis. Coordinating with procurement team for facilities requirement requirements. Coordinating with vendor and procurement team for requested activity and execution. Track expiry dates of all annual maintenance contracts and licenses etc. related to facilities function and ensure timely renewal. Provide necessary assistance/ guidance to procurement team as per required procurement of material or services. Conduct periodic meetings with procurement and follow the work progress status. 4 Vendor & Building Management Coordinate with service providers, suppliers to ensure quality of services. Tracking and timely processing of vendor bills to ensure continuity of services. Liaise with building management team for ensuring continuity of services. Ensure essential services like EB, Aircon, diesel and water availability on periodic basic Checker for all critical invoices like AMC, RC, LL EB, water and aircon and parking invoices Physically validating all Chennai AFMG invoice before sending it for payment processing 6 Cost savings / Controls & Compliance Identify and implement appropriate controls in various activities and functions Ensure compliance to all applicable policies, procedures, and guidelines. Maintain appropriate records / documentation for audit trail. Keeping track of the expenses on month-on-month basis Bring in new cost savings and cost control initiatives. Highlight any major deviations to the seniors for timely action. Technical & Behavioral Competencies Specific Qualifications (if required) - CFM/SFP certification will be a plus Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Decision Making Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to anticipate business / strategic evolution Ability to develop others & improve their skills Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 10 years BE in Electrical engineering with similar experience

Role & responsibilities Greet and welcome guests and visitors in a warm and professional manner. Manage the front desk by receiving incoming calls, emails, and directing them appropriately. Handle all inquiries efficiently and professionally, both in person and via phone or email. Maintain the reception area and ensure it is tidy and presentable at all times. Schedule appointments and meetings as required. Manage incoming and outgoing couriers and mail. Maintain records and databases related to visitors, clients, and staff movements. Provide administrative support such as filing, copying, and scanning documents. Coordinate with different departments to ensure smooth internal communication. Assist in onboarding new employees by managing ID cards, access, and orientation schedules. Preferred candidate profile Women Only