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Niva Bupa Health Insurance
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Virtual Relationship Manager

Virtual Relationship Manager

Niva Bupa Health Insurance

1 - 5 years

2 - 5 Lacs

noida

Posted:5 hours ago| Platform:

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Skills Required

insurance agency channel inbound customer service sales life insurance voice process customer satisfaction relationship management credit cards outbound sales mutual funds wealth management customer handling finance communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

To achieve sales targets using consultative sales approach, whilst ensuring service levels of our assigned Advisor and customer satisfaction remain paramount.

Responsible for sales targets through Advisor and Inbound and outbound sales.

Key Roles & Responsibilities:

To Manage the Advisors PAN India virtually from central office.
To provide Consistent & Superior Digital Experience to our advisors.
Achievement of Contact policy defined & manage Call handling as Achievement of Contact policy defined & manage Call handling as per defined standards.
Reach out to existing and new advisors to present our products , Monthly contest , Shortfall & Service Offerings.
Address all questions or issues advisors may have
Communicate with customers to understand their requirements and need if any
Offer Solutions based on advisors need & Capabilities
Always strive towards meeting sales targets
Proper hand holding of assigned advisors for Product , Process , System , Applications training & Learnings.
Adherence to set processes of updating customer interactions in CRM next.
Providing world class Advisor and customer experience.
Needs to have a clear understanding of the internal and regulatory policies.

Key Requirements Education & Certificates

Any Graduate

Key Requirements - Experience & Skills

Good Communication Skills.

1-2 Years of experience in Insurance industry and preferences in Agency channel.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Virtual Relationship Manager