REALTEK SOLUTIONS PRIVATE LIMITED

Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Virtual Relationship Manager located in Chennai. The Virtual Relationship Manager will be responsible for managing and fostering relationships with clients through virtual channels. Daily tasks include engaging with clients to understand their needs, providing tailored solutions or support, addressing inquiries or issues, ensuring client satisfaction, and maintaining accurate records of interactions. The role also involves collaborating with internal teams to enhance the overall customer experience and maximize retention. Qualifications Relationship management and client communication skills Proficiency in sales and customer service strategies Knowledge of virtual communication tools and platforms Problem-solving and decision-making capabilities Strong organizational and time management skills Ability to work collaboratively in a team environment Bachelor's degree in Business Administration, Marketing, or a related field Prior experience in customer relationship management or sales will be advantageous