User Experience Designer

About the Company

At FACT, we believe that powerful, intuitive tools should be accessible to every business—no matter the size. Our flagship product, FACT ERP.NG, streamlines everything from accounting to inventory, helping over 100,000 users in 40+ countries run smarter, faster operations. We combine deep technical expertise with a relentless focus on usability and customer success. Our team is small, agile, and deeply committed to solving real-world problems with elegant, scalable code. With decades of experience behind us, we're building systems that businesses can rely on—not just today, but for years to come.

About the Role

We are seeking a UI/UX designer to work closely with senior leadership and our engineering team to translate product insights and specifications into clean, consistent, and user-friendly designs for our flagship product, FACT ERP.NG. This role is primarily focused on implementing improvements, streamlining legacy designs, and standardizing the user experience across our system. Over time, you may take on independent design projects. Early on, you'll be expected to execute quickly on defined priorities and iterate based on internal feedback.

What you'll do

Early on, you’ll focus on:

• Helps leadership move faster by grasping product insights quickly and sharing clear, thoughtful design proposals
• Develop low and high fidelity wireframes, prototypes and designs as per specifications
• Work iteratively—delivering quick improvements and refining based on feedback
• Improve and align the existing UI to enhance clarity, usability, and visual consistency across the product
• Refine, improve, and align the existing product UI to enhance usability and consistency
• Proactively identify and troubleshoot UI/UX issues and work with engineers to implement solutions
• Communicate clearly with engineers, designers, and stakeholders—balancing user needs with technical and business constraints

With time and context, you’ll begin to:

• Take ownership of parts of the design language and contribute to defining design standards
• Proactively spot UX patterns and inconsistencies across the product and propose system-level improvements
• Manage up effectively—educate stakeholders on UX best practices and advocate for impactful changes
• Collaborate cross-functionally to introduce and embed scalable design practices in a complex, domain-heavy product

Who we're looking for

• 2-6 years of professional experience

  in UI/UX design, with a

  solid foundation in design thinking

  and current UX/UI best practices

• Progress over perfection:

  Delivers quick, usable designs and improves them over time—doesn’t let the need for perfection slow things down

• Stakeholder Management

  : Patient and strategic when working with stakeholders—can manage up, explain design decisions clearly, and build alignment over time

• Strong visual and written communication skills

  , with the ability to translate concepts into clean, usable designs

• Work with humility and low ego

  , iterating quickly and improving incrementally, quickly ship and refine, rather than starting from scratch

• Get in the weeds of a complex, domain-heavy product

  , learning the ins and outs of ERP and business operations

• Manage up effectively

  , educating stakeholders on UX principles, advocating for meaningful improvements, and knowing which design battles are worth fighting

• Tolerance for Ambiguity

  : Comfortable making progress without every detail defined upfront.

• Initiative:

  Takes initiative to drive consistency by identifying UX patterns and gaps across features
• Fluency in design platforms like Figma, Whimsical, or Miro
• Some prior experience or comfort designing for B2B, enterprise, accounting, ERP or CRM software

Role details

• Compensation

  : Compensation will range from ₹3,00,000-5,00,000 depending on candidate experience.

• Location

  : We require candidates to work onsite at our Indian headquarters in Kolkata.

• Start date

  : We’d like a candidate to start as soon as possible after receiving an offer.