Job Title: Customer Success Specialist – Delhi NCR Location: Delhi NCR Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success About Studium Studium is India’s most advanced accreditation intelligence platform. We help universities and colleges simplify and excel in accreditations such as NAAC, NBA, NIRF, and AACSB through our smart, data-driven tools. Our clients include premier institutions like IIMs, NMIMS, DY Patil and more. Backed by experienced investors and academic leaders, Studium is revolutionizing quality assurance in education. Role Overview We are hiring a Customer Success Specialist based in Delhi NCR to manage ongoing client relationships and assist in new business development. This role involves both customer success (70%) and business growth (30%) , making it ideal for someone who enjoys building trust and delivering value on the ground. You’ll be Studium’s key representative in the Delhi NCR region, working directly with top colleges and universities. Key Responsibilities 🎯 Customer Success Be the primary point of contact for all active clients in the Delhi NCR region Conduct regular college visits to support the adoption and implementation of Studium tools Help institutions interpret accreditation insights and use our apps effectively (e.g., NIRF Analysis, Alumni Tracking, Smart OBE) Train faculty and administrators on using Studium products Ensure client satisfaction, timely issue resolution, and strategic follow-up 🚀 Business Development Assist the central team in reaching out to new institutions in the region Participate in early-stage meetings, demos, and presentations Represent Studium at academic events and networking opportunities 📘 Domain Enablement Understand key accreditation frameworks (NAAC, NBA, NIRF, etc.) Position Studium as a domain expert, not just a software provider Liaise with internal teams for product improvements based on field feedback 📍 Coordination & Training Report regional activities and insights to the HQ team Attend a one-time training and onboarding program at Studium HQ in Pune No relocation required – role is fully based in Delhi NCR with client-site travel as needed Ideal Candidate Profile Master’s degree preferred (in Education, Management, Policy, or related areas) Excellent communication and people skills Street-smart, proactive, and quick at grasping concepts Previous experience in client management, edtech, SaaS, or higher education is a bonus Must be based in Delhi NCR and willing to travel frequently within the region What We Offer A mission-driven role at the forefront of higher education transformation Work with top-tier institutions and leaders in the education ecosystem Onboarding and domain training at Pune HQ Exposure to product, strategy, and data teams within a fast-growing startup

Job Title: Executive Assistant to the CEO Experience: 1–3 years Location: Pune (Hybrid) Compensation: ₹4–6 LPA (depending on experience) Type: Full-time 🌟 About Studium Studium is a fast-growing SaaS startup revolutionizing quality assurance in Indian higher education. Our data-powered products simplify NIRF strategy, NAAC/NBA compliance, and AI-led Outcome-Based Education (Smart OBE). Backed by seasoned investors and used by IIMs, NMIMS, and 50+ academic institutions, we’re building the intelligence layer for India's higher education ecosystem. 🎯 Role Overview This is not a traditional assistant role. As the Executive Assistant to the CEO, you will act as a force multiplier — helping Studium move faster, sharper, and more strategically. You’ll be part project manager, part chief-of-staff-in-training, and part right hand to the CEO. You’ll help drive cross-functional execution, track timelines, and ensure high-leverage decisions get translated into outcomes. ✅ Key Responsibilities Strategic & Executive Support Manage CEO’s calendar, meetings, and external communications with clients, investors, and partners Support the preparation of presentations, briefs, board decks, and strategic documents Synthesize notes from leadership meetings into actionable tasks and follow-ups Help prioritize time, decisions, and goals across departments Project Management Own the tracking and progress of cross-functional initiatives (product, sales, ops, content) Ensure timely execution of project milestones, highlight blockers, and drive follow-through Set up systems for task tracking, sprint reviews, and accountability (Notion/Sheets/Jira/etc.) Work with product leads and team heads to keep deliverables on track and aligned with CEO vision Operational & Communication Excellence Draft and refine key internal communications on behalf of the CEO Coordinate travel, events, external meetings, and investor updates as needed Maintain confidentiality and professional judgment in high-stakes conversations 🙌 What We’re Looking For 1–3 years in a fast-paced startup, consulting firm, PMO, or product/strategy function Prior experience managing timelines or deliverables in a project management capacity Excellent written and verbal communication; solid with PowerPoint, Excel/Sheets, and PM tools Strong organizational instincts with the ability to prioritize under pressure Hungry to learn, emotionally intelligent, and thrives in chaos Bonus: Familiarity with EdTech, SaaS, or education operations Exposure to startup leadership, GTM functions, or investor communications 🚀 Why This Role Matters You’ll work directly with the CEO and senior leadership, influencing decisions and execution You’ll be at the center of everything: product, growth, ops, funding, GTM It’s a high-leverage role — ideal for someone who wants to be a founder, chief of staff, or startup operator You'll help speed up India's education transformation, one execution loop at a time

Job Title: UX Designer Experience: 1–2 years Location: Pune (Hybrid) Salary: ₹4–6 LPA Type: Full-time 🌟 About Studium Studium is India’s most trusted platform for data-driven quality assurance in higher education. From NIRF benchmarking and alumni analytics to AI-powered OBE alignment and accreditation consulting, we enable 50+ institutions like IIM Udaipur, NMIMS, and MIT AOE to strategize and execute smarter. Backed by top education investors and recently partnered with AIU, we’re redefining quality in Indian education. 🎯 What You'll Do As a UX Designer at Studium, you'll play a pivotal role in shaping the user experience of our growing suite of AI-powered SaaS tools for NIRF, NBA, NAAC, and Outcome-Based Education (Smart OBE). Key Responsibilities: Collaborate with product managers, developers, and content teams to define and refine UX across web-based tools like NIRF-Mark, Alumni Analysis App, Smart OBE, and more Design wireframes, user flows, and high-fidelity prototypes that make complex analytics and AI outputs intuitive for education leaders Conduct usability tests with clients (directors, IQAC heads, deans) to validate and iterate UI/UX improvements Simplify navigation and data-heavy interfaces while maintaining alignment with visual branding Translate insights from data consultants and strategists into visual workflows and dashboards Advocate for clean, accessible, and responsive design systems across the product line ✅ What We're Looking For 1–2 years of UX/UI experience in a SaaS, analytics, or B2B product environment Proficiency in Figma (must), Adobe XD or Sketch (optional), and wireframing tools Strong portfolio showing data dashboard designs, mobile-responsive flows, or education/consulting platforms Understanding of user-centric design for non-tech-savvy users (academic administrators, faculty) Curiosity to dive deep into the education space and solve for clarity in data-heavy apps Bonus: Experience working with AI products, LMS platforms, or accreditation/compliance-related tools 💡 Why Join Studium? 🧠 Work with domain experts solving real problems in Indian education 🚀 Shape UX for powerful AI tools used by IIMs, NMIMS, and global accreditation bodies 💬 Direct client feedback loop with university leaders and policymakers 🎯 Influence strategic design in a fast-scaling startup with lean operations and high impact 🌍 Future opportunity to contribute to UAE/global expansion