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Urgent Hiring For Team Leader - Call Center

Urgent Hiring For Team Leader - Call Center

Witbloom Training & Placement

7 - 12 years

|

8 - 10 Lacs

Navi Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

BPO insurance KPI Monitoring Shrinkage Team Leading Attrition Control Team Management Team Handling Customer Service IRDA Regulations KPI SLA Aht Attrition Leadership Skills NPS KRA CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

At least 8 years of experience into BPO/Customer service industry Must be aware of shrinkage, attrition, AHT, NPS, CSAT Excellent Communication Skills (Spoken & Written) Required Candidate profile Must have 3+ years+experience as a TL Graduation is mandate Age Criteria: Max 35 years Need excellent communication in English Should have handled a team of 15+ people

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