340 Unified Communications Jobs - Page 3

Join Vonage and help us innovate cloud communications for businesses worldwide! About Vonage API Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities into their applications. Our mission is to power meaningful conversations and connections through innovative cloud communications solutions. Why this role matters: As a Junior Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering st...

Description Onshore Interview (Yes /No)No Customer Interview (Yes/No)YES Primary Skills - Experience Management, Unified Communications Secondary Skills - ServiceNow ITIL Certifications (if any) Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills Experience Management;TDM Languages RequiredENGLISH Role Rarity To Be Defined

Designation: Solution Consultant / Pre-Sales Experience: 2+ years Location: India/Sri Lanka/Indonesia/Vietnam About Tetherfi: At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centred approach to help businesses evolve from thinking digital to being digital. The Right Individual : The ideal candidate should be an experienced Pre-Sales with strong customer facing skills. The ideal profile will have experience in working with both sales and technical teams to offer solutions and playing a key role in supporting sales opportunities through to conversion. The right candidates will need ...

You will be A member of a 24*7 support team responsible for managing Microsoft Teams Direct Routing and Meeting Room Services for the end customer A Unified Communication Service Administrator responsible for monitoring and maintaining services as per the agreed SLA. You will be accountable for (Key Responsibilities) Managing Teams Direct Routing infrastructure for customer. Manage Endpoints like Phones, SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customers and responding to emails. Monitoring the service, identifying, and fixing the issues proactively. Reporting and handling customer calls for review of service...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

we're looking for a Digital Data Analyst to drive digital marketing performance insights and reporting. you'll analyze digital web data to measure, optimize, and enhance our digital assets, partnering with cross-functional teams to turn insights into strategic decisions. Your work will directly influence experience, targeting, and journey strategies, ensuring impactful marketing execution. Your key responsibilities: Performance Analysis Insights: Analyze digital conversion and behavioral data to generate insights and recommendation Marketing team read-outs. Reporting Automation: Build dashboards in Adobe CJA and Adobe Analytics; automate reporting, and unify data sources. Deep Dive Analysis:...

We are looking for a skilled A/V Technician to join our team in the hospitality industry. The ideal candidate will have experience working with audio and visual equipment, ensuring seamless operations and high-quality output. Roles and Responsibility Set up and operate audio and visual equipment for events and meetings. Conduct regular maintenance and repairs of equipment to prevent downtime. Troubleshoot technical issues and provide solutions to ensure smooth operation. Collaborate with other teams to plan and execute events and meetings. Ensure compliance with safety protocols and regulations. Provide excellent customer service to clients and guests. Job Requirements Experience working wit...

As a Microsoft Teams Voice Solution Specialist with over 8 years of experience, your primary responsibility will be designing, implementing, and managing voice communication solutions using Microsoft Teams. Your expertise in unified communications and collaboration will be crucial in ensuring seamless and efficient voice communication within the organization. You will play a key role in deploying, configuring, and optimizing Microsoft Teams Voice features, integrating them with existing systems, and providing technical support to maintain a reliable and effective voice communication environment. - **Voice Solution Design:** Collaborate with stakeholders to gather requirements and design voic...

As a Strategic Account Manager at our leading IT Infrastructure Solutions & Services Company in Bangalore, Karnataka, India, you will play a pivotal role in nurturing and expanding relationships with key enterprise clients. Your primary responsibilities will include driving revenue growth, ensuring customer satisfaction, and managing complex accounts effectively. Key Responsibilities: - Serve as the primary point of contact for a portfolio of large or complex accounts, fostering strong strategic partnerships. - Consistently achieve and exceed defined revenue and profitability targets, contributing directly to the company's financial growth. - Develop, manage, and accelerate a robust sales pi...

Location - Pune, BLR , Hyd Exp -8+ yrs CBR-155K cisco UCCX - there are two cisco contact centers UCCE and UCCX. we want UCCX SBC experience, preferred Audiocodes. but other SBC is also fine like Cisco CUBE, Oracle, Ribbon, anynode, etc *voip to ms teams migration , MS TEAMS migration & admin, *SBC , cisco contact center,SME , Migration Architect any platform to teams migration, cisco avaya mitel- platforms , session border controller Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction D...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...

About The Role Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Cisco Network Services Orchestrator (NSO) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. A typical day may involve collaborating with cross-functional teams to gather and analyze requirements, developin...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by syst...

Job Description The Unified Communications (UC) Engineer is responsible for the implementation, and maintenance of the organization's communication and collaboration systems, including email, instant messaging, and voice solutions. This role involves managing a hybrid environment that includes on-premises Exchange Server infrastructure and cloud-based Microsoft 365 services such as Teams and Exchange Online. The engineer will also be responsible for managing applications and user identities within Microsoft Entra ID (formerly Azure AD) to ensure secure access and integration. Responsibilities Administer and support the on-premises Microsoft Exchange Server environment, including mailbox mana...

VoIP & Telecom Developer (Asterisk/Vicibox/SIP) Company: Universal Response Systems (URS) Location: India (Remote) Department: Engineering Software & QA Software Development Employment Type: Full-Time, Permanent Role Summary URS is building a cloud-hosted, open-source telecom stack from scratch to replace third-party dialers. We need a hands-on VoIP & Dialer Engineer who can architect, build, and ship the entire platform end-to-end: Asterisk/Vicibox dialer, SIP edge, multi-carrier routing, SMS/RVM, APIs, observability, and security. You build it; we’ll operate it day-to-day. Strong growth path to Technical Head as we scale. What You’ll Build & Own Core dialer: Stand up Asterisk/Vicibox/Vicid...

Role Overview: As a Technical Support Engineer at First Meridian, your primary responsibility is to provide Tier 2/3 support for Unified Communications (UC) and Contact Center solutions. You will handle escalated technical issues, troubleshoot complex problems, and deliver expert-level support to enterprise customers and partners. Your role will involve assisting Tier 2 engineers with advanced troubleshooting, diagnosing and resolving complex issues related to SIP, RTP, VoIP, UC applications, and call routing. Key Responsibilities: - Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. - Diagnose and resolve complex issues re...

Job Description: As a UCaaS (Unified Communications as a Service) and Contact Center Engineer at Exela, your primary responsibility will be the design, implementation, management, and optimization of unified communications and contact center systems within the organization. You will focus on integrating and maintaining solutions for voice, video, messaging, collaboration tools, and contact center platforms to ensure the smooth operation of communication systems. Your role will involve addressing technical issues and collaborating closely with stakeholders to implement new communication solutions that align with the business needs. Key Responsibilities: - Design, configure, and deploy UCaaS s...

Job Description Purpose of Job: Responsible to bridge the gap between sales and the technical implementation and service delivery. Perform day-to-day client onboarding activities to transition clients from pre- to post-sales service delivery by implementing a technical and business solution that has been sold to the client. Administer the onboarding process to include: conduct internal transition meetings, gather client requirements, coordinate monitoring/alarm and reporting configuration, determine training & staffing needs, determine additional tools & software needs, load client data into field service management tool, schedule & conduct client transition meetings. Represent client onboar...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking an experienced Network & Unified Communications Specialist to lead the design, implementation, and m...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking an experienced Network & Unified Communications Specialist to lead the design, implementation, and...

Saira S Client 10 + years experience The Role And Responsibilities Execute and achieve targets in an intense, fast-paced, rapidly changing and quarterly driven environment (Targeting the top Corporate Enterprise end users with a view to selling them the B2B portfolio, winning RFPs and Standards within this target account list). Build relationships at highest level including CXO's and ensure mapping of all relevant decision makers and stakeholders with clear and strong understanding of business processes , challenges and aligning Logitech solutions to address the same and generate revenue. Business development by identifying cross & upselling opportunities within end users & customer portfoli...

Role purpose: As a Customer Success Manager, you will be responsible for executing a comprehensive customer success management strategy aimed at customer retention, churn mitigation, and driving the adoption and consumption of services. Your role will involve building and maintaining strong relationships with Standard/Enhanced Global Enterprise Customers (TCV 5-10M Euros) with presence in 4-5 countries (across Europe/Amercias/APAC), handling critical/financially customer impacting escalations, and addressing special requests related to performance, quality, and improvements to enhance the overall customer experience. In this strategic role, you will leverage your deep understanding of teleco...

As a UC Engineering Consultant at Miratech, your primary role will be to provide architectural and infrastructure support to the management and infrastructure team. You will be part of a team responsible for the design, development, delivery, and experience of Unified Communications System platforms. Your responsibilities will include collaborating with vendors, clients, carriers, and internal technical teams, performing regular maintenance and upgrades on infrastructure and endpoints, leading the analysis and adoption of new technologies, providing technical support to the Video Infrastructure team lead, conducting security reviews, researching and recommending new software and hardware, de...

Senior Principal Software Engineer - IT Be a part of a team thats ensuring Dell Technologies' product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements. Join us to do the best work of your career and make a profound social impact as a Senior Principal Software Engineer - IT on our Software Engineer-IT Team in Bangalore . What youll achieve We are seeking a highly skilled and motivated IT Engineer to join our Unified Communications team , specializing in conference room technology a...

Role Overview: You will be a part of the Solutions Engineering Team at Cisco, a high-impact team that navigates the technological landscape to craft solutions addressing real-world business needs. Working alongside a team of highly qualified engineers, both internal and external, you will deliver solutions for customers. While technology is key, your positive demeanor and teamwork will be crucial in this role. Key Responsibilities: - Collaborate with the Account Executive team to develop a sales plan. - Gain in-depth understanding of Teamwork solutions and technology products. - Train internal teams (Account Managers, Solutions Engineers, top management) and external teams (partners and cust...