340 Unified Communications Jobs - Page 4

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

VoIP & Telecom Developer (Asterisk/Vicibox/SIP) Company: Universal Response Systems (URS) Location: India (Remote) Department: Engineering Software & QA Software Development Employment Type: Full-Time, Permanent Role Summary URS is building a cloud-hosted, open-source telecom stack from scratch to replace third-party dialers. We need a hands-on VoIP & Dialer Engineer who can architect, build, and ship the entire platform end-to-end: Asterisk/Vicibox dialer, SIP edge, multi-carrier routing, SMS/RVM, APIs, observability, and security. You build it; we’ll operate it day-to-day. Strong growth path to Technical Head as we scale. What You’ll Build & Own Core dialer: Stand up Asterisk/Vicibox/Vicid...

As a Network & Security Architect at our company, you will be responsible for designing, implementing, and managing enterprise-wide network and security infrastructure across hybrid on-premises and cloud environments. Your role will involve deep expertise in routing, switching, security, firewall technologies, and unified communications. **Key Responsibilities:** - **Network Architecture & Design:** - LAN, WAN, WLAN, Data Center, SDN, NFV, Cisco SD-WAN, Aruba networking. - **Security Architecture:** - NGFW, WAF, IDS/IPS, VPN, ZTNA, segmentation, incident response. - **Cloud Network Integration:** - AWS, Azure, GCP VPC, VNets, inter-cloud connectivity, CASB, workload protection. - **Unified C...

Role & responsibilities Job Description: Lead the design, development, and support of applications and integrations for collaboration and communication tools. Guide a team of developers while working closely with stakeholders to implement scalable, secure, and user-centric solutions. Tools & Platforms: Slack, Zoom, LucidChart, LucidSpark, Vizzlo Preferred candidate profile 7+ years of experience in full-stack or backend development roles. Deep proficiency in JavaScript, .Net, (Node.js), Python, and REST APIs. Strong experience with Slack APIs (Events API, Bolt SDK), Zoom SDK, and webhook architecture. Familiarity with OAuth2, token-based authentication, and permission scopes. Experience with...

Responsibilities : A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirem...

Responsibilities : A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms. You will also coach and c...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationDesired Responsibilities:Design, develop, and deploy contact center solutions using Amazon Connect.Customize and configure AWS Connect to meet the specific requirements of various projects.Integrate AWS Connect with other AWS services such as Lambda, DynamoDB, and S3.Develop ...

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Program Project ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typ...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, CISCO IP Phone, Genesys Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business obj...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:SW/Application Tech Support Practitioner Project Role Description:Act as the ongoing interface between the client and t...

Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G...

About The Job Role Location: Bangalore Experience Level: Senior Developer - 9- 12 Years Employment Type: Full-Time Job Summary: We are seeking for a hands-on Senior Developer with UC Management application experience and strong programming skills Role & Responsibilities: > Lead Sustenance & Development efforts for Unified Communication Management Application for UC Servers and Clients/Endpoints (Desktop, Mobile and Attendant console) > Proficient expertise in having designed, built and integrated Unified Communications Management Application UC features & maintenance services, Configuration interfaces, Billing & Licensing management, VoiceMail Management and IAM(LDAP/AD) > Strong and proven ...

Role & responsibilities Job Description: Lead the design, development, and support of applications and integrations for collaboration and communication tools. Guide a team of developers while working closely with stakeholders to implement scalable, secure, and user-centric solutions. Tools & Platforms: Slack, Zoom, LucidChart, LucidSpark, Vizzlo Preferred candidate profile 7+ years of experience in full-stack or backend development roles. Deep proficiency in JavaScript, .Net, (Node.js), Python, and REST APIs. Strong experience with Slack APIs (Events API, Bolt SDK), Zoom SDK, and webhook architecture. Familiarity with OAuth2, token-based authentication, and permission scopes. Experience with...

Education Qualification : Any Graduate Skills : Primary -> Technology | Collaboration and Messaging Roles | 3 - Experienced Primary -> Technology | Unified Communications Platforms | Microsoft | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced Certification : Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Key Responsibilities Messaging Administrator s primary responsibility is to provide support to an organization s messaging infrastructure to help them...

4-5 of experience in IT support, with a demonstrated record in a senior or lead role. Profound technical knowledge with the ability to troubleshoot a broader range of hardware, software, and network issues. Exceptional verbal and written communication skills. Demonstrated leadership capabilities and team collaboration. Proven experience in mentoring or training staff. Familiarity with Service Desk software and tools. For remote work scenarios, a reliable and fast internet connection is essential.

2-4 Years Basic understanding of networking concepts and protocols. Experience with SD-WAN technologies and tools. Familiarity with circuit monitoring tools and techniques. Strong communication skills for effective ISP coordination. Ability to generate and analyze technical reports. Special Knowledge, Skills, and Abilities Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all internal and external customers. Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present. Good composition skills ability to compose a grammatically correct, concise, and accurate written response. W...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, CISCO IP Phone, Genesys Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Unified Communication and Collaboration Operations, Genesys, CISCO IP Phone Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business objectives. You will engage in problem-s...

As an experienced Account Manager in Mumbai, you will be responsible for managing large or complex accounts successfully. You should have a strong understanding of system integration, telecom technologies, and enterprise solutions like Unified Communications, Networking, and Managed Services. Your proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite will be essential for this role. Key Responsibilities: - Manage large or complex accounts effectively - Understand and implement system integration, telecom technologies, and enterprise solutions - Utilize CRM tools (e.g., Salesforce) and Microsoft Office Suite for account management - Achieve revenue and profitability targets -...

What success looks like in this role: Automate routine maintenance and monitoring tasks for the Global Contact Center ACD. Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances. Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and troubleshooting. Automate the process of updating and maintaining video conferencing endpoints through centralized management systems. Develop automated solutions for call recording and archiving processes to ensure compliance and efficiency. Implement automation scripts to streamline CTI environment management and troubleshooting. Automate the ge...

As an Infoscion, your role involves leading the engagement effort to provide high-quality consulting solutions to customers. This includes guiding consultants, analyzing client business problems, identifying change management requirements, and proposing structured approaches for managing change effectively. Key Responsibilities: - Lead the engagement effort in providing consulting solutions to customers - Review proposals, provide guidance, and analyze solutions for potential risks and issues - Identify change management requirements and propose structured approaches - Coach and create a vision for the team, provide subject matter training, and motivate team members - Contribute to unit leve...

We are looking for a skilled Telephony Architect with 5 to 19 years of experience in telephony systems, Microsoft technologies, and cloud platforms. The ideal candidate will have expertise in supporting and maintaining Unified Communication, Skype for Business 2015 with Enterprise Voice, and Microsoft Teams in an enterprise environment. Roles and Responsibility Design and implement scalable and secure telephony architectures using Microsoft Teams. Develop and maintain expertise in Direct Routing, Calling Plans, and integration with SIP trunks or PBX systems. Troubleshoot and resolve complex technical issues related to telephony systems. Collaborate with cross-functional teams to ensure seaml...

3 to 7 years experience in Telecom domain. Good communication skills. Worked in AutoCAD, Micro station or any other GIS tools. Good work experience in Outside plant Engineering, FTTH networks is preferred. Should be able to read redline diagrams, Prepost Networks, Final post, Asbuild updates. Check for their stability in CBTS. Can work in 24/7 shifts. Good team player. Worked with US/UK projects/clients will be an advantage. Hands on experience in Microstation would be an advantage. Job Role: Create CAD drawings of engineering job plans and specifications to meet engineers requirements. Includes schematic, electrical and scale drawings of outside plant, land and buildings, switching, transpo...