340 Unified Communications Jobs - Page 8

Lead Data Center Representative Provides backup support for Manager along with detail listed below (production and QA support included). Data Center Representative the current team has a minimum of 8 years experience in the computer operations field. Qualifications and experience : Expertise in Job Scheduling environments. CA Workload Automation AE (Autosys Edition Automated Job Control System for scheduling, monitoring and reporting). Experience working with Microsoft Office products. Strengths include: Strong customer interface and problem-solving skills. Able to manage multiple tasks. Excellent communication and interpersonal skills. Dependable. Detail oriented. Good time management skill...

Role & responsibilities AV Pre-Sales & Solution Architect (8-120 Years Experience) Key Responsibilities: Pre-Sales & Solution Design: Expertise in AV systems (displays, audio, video conferencing, control systems, networking). Client Engagement & Market Insights: Build relationships with customers, PMCs, and architects to identify opportunities. Consultative Approach: Recommend solutions based on customer needs and functional requirements. BOQ & BOM Preparation: Create technical and commercial documentation. Project Coordination: Work with CAD teams for schematics, review drawings, and liaise with construction teams. RFP Handling & Knowledge Transfer: Manage RFPs and ensure smooth handover to...

JD: UC Architecture & Design: Deep understanding of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations. PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic. CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies. Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports...

10+ years of networking and unified Communications ( UC) Expertise in Cisco Unified Communication/ Collaboration Experience and in depth knowledge of Cisco Unified Communication solution portfolio is a must. Experience and good knowledge in upgradation of Cisco Unified Communication solutions is a must. Experience in Voice and Video QOS. Good Knowledge of UC on UCS and virtualization implementations. Good Knowledge of Ciscos Hosted Collaboration Solution will be an added advantage. Experience on Contact Center express, Scripting and reporting. Good Knowledge of SIP Trunking and Voice gateways. Experience should be in Designing and implementation of various versions of Collaboration technolog...

1. 3 to 4 years core Linux experience, with RHEL 2. RHEL migration experience [ Physical to Virtual ] 3. Build , Install and Configure in RHEL server[s] 4. LVM concepts 5. DNS, NFS experience 6. VMware experience

Youll work on end-to-end projects in a full-stack role, aligned with your skills and career goals. As a part of your job, you will be charged with designing, researching, developing, and testing the functional and non-functional areas. We design and implement new projects while constantly making sure we support large scales of data and traffic, backward and upward compatibility, and more. What youll bring: Total 6+ years of experience in full-stack development working with JavaScript, Typescript, Java Experience with modern web frameworks, primarily Vue.js. Experience with AngularJS or React.js is also acceptable. Experience with cloud technologies AWS will have added advantage Extensive exp...

Job Title: Senior Unified Communications Engineer About the Role We are seeking a Senior Unified Communications (UC) Engineer with proven expertise in Cisco UC solutions and collaboration platforms. The successful candidate will be responsible for monitoring, maintaining, and supporting unified communication and collaboration systems to ensure seamless operations, service availability, and SLA compliance. This role requires hands-on technical expertise, troubleshooting skills, and strong collaboration with cross-functional teams, vendors, and clients. The position may involve rotational shifts and 24/7 support coverage . Key Responsibilities Monitor and support UC & collaboration systems (Ci...

Role & responsibilities In depth communication skills to be able to provide technical knowledge transfers to our end user community as well as service technicians. The position is part of our Global Voice Operations team. Provide top quality technical support, troubleshooting of Information Technology networks, PBX Systems and ancillary equipment such as voicemail. Must be able to work remotely to resolve customer issues by utilizing your skills, knowledge and experience with call quality issues in VoIP environments. Collect and analyze packet trace information. Create reproduction of customer environments Document in detail all site information, troubleshooting steps, and time reporting in ...

As a Video Conferencing Engineer at Infosys, you will have a crucial role in selecting the appropriate video conferencing equipment for the organization. Your responsibilities will include collaborating with the engineering team in the lab, testing and validating new hardware and software, managing and troubleshooting AV and Video Conferencing systems, and ensuring smooth operation of video conferencing hardware in both lab and live environments. You should have exposure to Video Conferencing tools such as Google Meet, Zoom, Microsoft Teams, Cisco Webex, and be familiar with their hardware requirements. Knowledge of devices like Logitech Rally devices, Cisco Webex Room series, and Poly Studi...

As a candidate for this role in Ahmedabad, you should have a solid background in customer success, account management, or enterprise sales with a minimum of 5 years of experience. It is essential to hold a Bachelor's or Master's degree in Business, IT, or a related field. Experience in working with international B2B clients in a fast-paced environment is highly preferred. Your expertise in SaaS, Unified Communications, or IT/Tech solutions will be beneficial for this position. Your role will involve acting as the main point of contact for key accounts post-onboarding. You will be responsible for establishing and nurturing deep relationships with decision-makers and stakeholders. Regular chec...

The role of ensuring the seamless integration and proper functioning of all necessary software components and hardware to support data-driven operational systems is crucial. As someone in this position, you will be expected to possess the ability to analyze, troubleshoot, and resolve technology issues effectively. Your responsibilities will include configuring and maintaining computer equipment, supporting various industry-standard tools and software systems, and conducting complex work that is essential to the organization's success. Your contributions will directly impact measurable team and organizational objectives. Your essential functions will involve designing and implementing infrast...

The primary role of the UC Engineering Consultant at Miratech is to provide architectural and infrastructure support to the management and infrastructure team. As a technical individual, you are expected to possess a wide range of skills and experience in various technologies beyond Unified Communications. You will be an integral part of the team responsible for designing, developing, delivering, and enhancing Unified Communications System platforms. Your responsibilities will include the design, selection, implementation, integration, management, user experience, and retirement of Collaboration and Communication technology. Collaboration with the IT team and business partners is essential t...

As a Technical Designer - Audiovisual (AV) at Avientek, you will be responsible for designing and implementing customized AV solutions. You will work closely with the sales and engineering teams to create exceptional AV systems for clients, ensuring that they meet their unique requirements. Your technical skills will include a comprehensive understanding of AV technologies, such as control systems like Crestron, Extron, and AMX programming and configuration, audio systems including Shure, Sennheiser, and DSP processors like Biamp and QSC, and video systems like LED and LCD video walls, projection systems, and video-over-IP technologies. You will also need expertise in unified communications ...

At BCM One, we believe that great sales happen when solutions lead the conversation. We are currently seeking a seasoned Enterprise Sales Representative to join our high-performing team and drive growth across our full suite of telecommunications and technology services, including voice, data, networking, cloud, and managed services. This role is tailored for a strategic closer who can transcend transactional sales and deliver true value by comprehending complex customer needs and constructing tailored, scalable solutions. Your subject matter expertise (SME) and ability to provide comprehensive solutions will be the key to success at BCM One. Candidates should be based in the North Eastern U...

- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

The ADOPT Onsite Service Technician will be responsible for providing support for technical system needs at an assigned client site location in Gurugram, Haryana. Your primary focus will be on creating and maintaining strong client relationships to ensure superior client satisfaction and the growth of ADOPT onsite support agreements. Your duties will include assisting with meetings, conferences, and events, inventory tracking, reporting, and proactive maintenance of technical systems. You will collaborate effectively with client-based personnel, other contractors/subcontractors, and Diversified team members. Additionally, you will perform routine maintenance and repair faulty systems and equ...

As part of our Managed Services, you will play a crucial role in driving, delivering, and supporting our premier solutions and service offerings revolving around complex, self-service, enterprise-level Contact Center technologies. We are currently looking for an experienced IPT Escalation Engineer. In this position, you will collaborate with our enterprise-level clients, offering troubleshooting expertise mainly in Cisco IPT solutions including the Unified Contact Center Enterprise and Unified Communications product suites. Your responsibilities will involve utilizing your knowledge and experience to resolve issues related to CVP applications, IP/IVR systems, Cisco Call Managers, Cisco Unity...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Education Qualification : Any Graduate Skills : Primary -> Technology | Collaboration and Messaging Roles | 2 - Knowledgeable Primary -> Technology | Unified Communications Platforms | Microsoft | 1 - Aware Tertiary -> Domain | IT in Banking | Customer Support | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable Certification : Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Key Responsibilities Messaging Engineers primary responsibility is to provide support to an organization s messaging infrastructure to help them meet th...

As a Sales Manager / Business Development Manager in US Shift at Vitel Global Communications Pvt Ltd, located in Hyderabad, India, you will play a crucial role in driving the company's growth by focusing on B2B sales of VoIP services in the US market during night shifts aligned with US business hours. With a minimum of 7 years of experience in B2B sales within the VoIP or Unified Communications industry, you will be tasked with creating new business opportunities, fostering robust client relationships, and finalizing deals to enhance Vitel Global's revenue streams. Your contribution will not only involve direct sales activities but also extend to identifying and targeting new market segments...

Role:- Partner Technical Support. Experience:- 1+ Years. Location:- Manyata Tech Park, Bengaluru. Interview:- 1stRound:- Virtual, 2nd Round:- Face 2 Face. About the Role: We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP. . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues...

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: The Carrier Operations Analyst (Registration) plays a vital role in supporting our business operations by overseeing a range of registration processes. This position is critical to ensuring regulatory compliance and enabling customer access to our suite of registration services. As a key member of the team, you will be responsible for onboarding customer traffic onto our platform, helping to streamline workflows and contributing to the overall effectiveness and efficiency of our operations. Your key responsibilities: Manage Registration Verifications: Oversee the end-to-end process of brand...

Job Description: Location Chennai Exp 3+years Job Purpose : Alarm surveillance and response to Network Element events, including: Class 4 or 5 Voice Switches (5E/DMS/Metaswitch) SS7 AIN NG911 Central Office/Customer Transport events Access network (DSLAMs, GPON OLTs) Video network Core IP routers and switches for LAN, WAN, ATM, ADSL, Internet, and other data offerings Tracking and monitoring maintenance performance and the impact on other processes Monitor and respond to CBT Security alarms using the Pegasys Security support system Monitor and respond to fire alarm system and building maintenance alarms Monitor ticket status and update log sheets daily Monitoring and following up on closed w...

We are looking to onboard a skilled Presales Specialist who brings deep expertise in solution design and customer engagement across modern CCaaS & UCaaS platforms. The ideal candidate should have experience with Genesys Cloud CX, Amazon Connect, NICE, Webex Contact Center (UCCE/PCCE/UCCX/Webex CC), MS Teams DR, OC, BYOC and a solid understanding of UCC & CC technologies. The role demands strong presales acumen, including RFP/RFI response writing, proposal creation, solution presentations, and customer workshops. As an SME, the candidate will collaborate with sales, engineering, and delivery teams to design compliant, scalable, and competitive solutions.