450 Unified Communications Jobs

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Cloud InfrastructureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensu...

Objectives of this role: - The Pre-Sales Manager Collaboration & New-Age Solutions will be responsible for driving solution consulting, technical design, and sales support for digital collaboration, AV, and experience-driven environments. The role requires deep expertise in cloud collaboration solutions, auditoriums, museums, and experience centers, enabling customers to transform their communication, engagement, and immersive experience capabilities. Key Responsibilities: 1. Solution Consulting & Design Architect end-to-end cloud collaboration and digital experience solutions covering Unified Communications, AV integration, and immersive environments. Design and propose solutions for audito...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking an experienced Network & Unified Communications Specialist to lead the design, implementation, and m...

We are looking for an experienced AV Techno-Commercial professional with strong technical knowledge of Audio Visual solutions and solid commercial exposure. The role involves solution design, BOQ preparation, cost estimation, customer presentations Health insurance Provident fund

Key Responsibilities: - Identify, engage, and convert new enterprise clients for cloud telephony and communication solutions. - Develop a deep understanding of client requirements and propose tailored, value-driven solutions. - Build and maintain long-term relationships with key decision-makers (CXOs, IT Heads, and Procurement Teams). - Manage the entire enterprise sales cycle from lead generation and proposal to negotiation and closure. - Travel extensively (domestic/international as required) for client meetings, presentations, and business events. - Collaborate with internal teams (Product, Marketing, Customer Success) to ensure smooth onboarding and client satisfaction. - Monitor sales p...

Role Overview: As the MIS & Governance Executive, you will play a crucial role in supporting the Line of Business/Tower Head by tracking and managing various LOB projects and business operations. Your focus will be on efficiently coordinating and executing governance activities across key business areas such as Unified Communications, Public Cloud, Private Cloud, NOC & SOC Managed Services. Your strong blend of project management and communication skills, along with extensive experience in using MS Office tools, will be essential for success in this role. Key Responsibilities: - Monitor and report on the progress of various LOB projects, ensuring timelines and objectives are met by coordinat...

Troubleshoot Avaya telephony systems including CM, SM, AES, SBC, EPM, POM, CMS and Messaging. Analyze call flows, traces, and logs for diagnosing issues. Resolve issues related to SIP, H.323, PRI, and VoIP call failures.

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

POSITION SUMMARY We are looking for a passionate researcher to join our dynamic team. In this role, you will collaborate closely with product managers, designers, and engineers to evolve our products. The main focus of this role will be to support user research and business research to hep products make strategic business and product decisions. KEY RESPONSIBILITIES Research Skills Identify key research areas to enhance business knowledge Find and evaluate relevant information sources and market trends impacting thebusiness domain Plan and execute complex research projects, particularly in the field of unifiedcommunications Anticipate potential research challenges and resolve them promptly Co...

Job Title: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC, CM Job Role Solid hands-on experience required on UCCE components such as ICM, PG, CVP, CTI, Finesse, CUIC, and CM. Strong knowledge of Cisco products UCCE/PCCE and features, with an understanding of other Cisco gateways. Strong hands-on experience with CVP, ICM, CUIC, Finesse applications and implementation work, including troubleshooting capabilities. Desired Skills CISCO CUCM, Cisco UCCE Qualifications Bachelor of Technology

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Job Title: VoIP L3 Enginee r Job Description: Experience: 10+ years in Cisco Collaboration (L3 support) with proactive in identifying, investigating and resolving technical incidents and problems and restoring services to clients by managing incidents to resolution. The VOIP Engineer (L3) focuses on third line support for high complexity incidents. He must be Subject matter expert in IPT Purpose & Accountabilities: Should be able to understand LAN & WAN terminology and should be able to correlate their impact on VOIP and Video segments Support to VOIP Cluster components with hands on experience on configuration & administration of Cisco Call Manager Unity Connection Servers Cisco Voice Gatew...

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Program Project ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typ...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:SW/Application Tech Support Practitioner Project Role Description:Act as the ongoing interface between the client and t...

We are looking for a skilled AV Event Technician to join our team in the entertainment industry. The ideal candidate will have 2-7 years of experience and be based in Mumbai. Roles and Responsibility Set up and operate audio-visual equipment for events, including projectors, speakers, and microphones. Troubleshoot technical issues during events to ensure smooth operation of equipment. Collaborate with event planners and vendors to coordinate logistics and timelines. Conduct regular maintenance and repairs on audio-visual equipment to prevent downtime. Ensure compliance with safety protocols and regulations when setting up and operating equipment. Provide excellent customer service to clients...

Monitor and respond to alerts related to the CCaaS/UC stack, including Five9, Webex Contact Center, Genesys, and AWS Connect. Diagnose and resolve inbound/outbound call-flow issues, agent login/connectivity problems, IVR or campaign failures, and agent desktop (Five9) issues. Conduct proactive system monitoring using admin consoles and NOC tools to identify performance degradation and escalate issues when required. Configure, change, and manage system components such as user provisioning, call routing, delegation, voicemail, auto-attendants, call queues, resource accounts, and SBC/device rollouts. Support platform migrations and major updates, including transitions such as Skype 2019 to Micr...

As a Technical Sales Executive Internship in cybersecurity, you will be responsible for owning the full sales cycle for enterprise cybersecurity solutions in India. Your main duties will include prospecting, qualifying, negotiating, and closing strategic deals to meet quarterly and annual revenue quotas. You will also need to build and manage a high-quality pipeline using CRM tools like Salesforce, ensuring accurate forecasts and timely pipeline reviews with leadership. Additionally, you will lead solution-selling engagements with technical presales teams to design and present tailored architectures. Developing and executing account plans for named accounts, expanding the footprint by cross-...

As a Network Engineer at our company, your role will involve the installation, maintenance, support, and enhancement of our network infrastructure. This includes areas such as network, security, wireless, Unified Communications, and Data Center. You will implement, configure, and support enterprise network systems globally while adhering to all Service Level Agreements established with the user community. It is crucial to create reports, establish operational guidelines, and implement business continuity practices for network management. Additionally, you will support the data center environment, monitor network performance, diagnose network issues, and provide both emergency and scheduled m...

We are seeking a Network Engineer with expertise in designing and maintaining VoIP and enterprise networks to support communication-intensive systems. You will ensure high call quality, availability, and secure connectivity across SIP and RTP-based networks. Responsibilities: Configure/manage VoIP infrastructure (SIP trunks, RTP flows). Optimize QoS for call quality and reliability. Implement routing, firewall, and load balancing rules. Monitor network latency, jitter, and MOS scores. Troubleshoot SIP/RTP signaling issues. Collaborate with telephony and DevOps teams for end-to-end reliability. Bachelor s in Networking, IT, or related field. 4+ years VoIP engineering experience. Strong SIP, R...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. The Sr. Cisco Solutions Engineer supports implementation, configuration, and operations of Cisco UC and Collaboration solutions, focusing on day-to-day support and solution enhancements. The role requires continuous learning of collaboration technologi...

Roles and Responsibility You will join the team based in our new Two Circles office located in HITEC City, the heart of Hyderabad's thriving technology hub. Working in the office the majority of the week, with some flexibility to work from home when required, you'll experience the collaborative energy of engaging directly with talented colleagues, driving innovation, accelerating problem-solving, and enhancing your professional growth. Our team-oriented environment encourages creativity and open communication, helping us to build stronger connections and deliver exceptional outcomes for our clients. Youll become part of a supportive community dedicated to shared success, providing an inspiri...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. Responsibilities The technical resource is responsible for ensuring the effective operation of the Voice environment with end-to-end responsibility Must have VOIP troubleshooting experience. At least 2+ years of experience in SQL & application support,...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Cold calling, Upselling products and Expert in sales, b2b sales, Channel sales.Nurturing the leads until closure i.e., calling, Qualified Leads, Price Proposal, Setting Demo with Clients and Demo presentation, Drafting Agreement Etc Required Candidate profile Sales Executive with the ability to excel sales targets and make a real difference in the organisation’s revenue generation.Only males can apply. Perks and benefits PF,Incentives