Travel Sales Manager

Job Title: Travel Sales Team Leader

Department: Sales
Reports To: HR Executive
Location: Faridabad/ Haryana
Employment Type: Full-time

Job Summary

We are seeking a dynamic and results-driven Travel Sales Team Leader to lead, motivate, and support our travel sales team in achieving revenue targets and delivering exceptional customer experiences. The ideal candidate will have a strong background in travel sales, excellent leadership skills, and a passion for helping clients plan unforgettable travel experiences.

Key ResponsibilitiesTeam Leadership & Performance

• Lead, mentor, and motivate a team of travel sales consultants to achieve individual and team sales targets.
• Set clear performance goals, monitor progress, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs to support professional growth.
• Foster a positive, high-energy, and customer-focused team environment.

Operational Excellence

• Ensure all bookings and transactions are processed accurately and in line with company policies.
• Monitor sales metrics, analyze trends, and report performance to senior management.
• Handle complex customer inquiries and resolve escalated issues efficiently.
• Ensure compliance with travel industry regulations, supplier contracts, and company standards.

Qualifications & Skills

Education & Experience:

• Bachelor’s degree in Tourism, Business Administration, Marketing, or related field (preferred).
• Minimum 5–10 years of experience in travel sales, with at least 4–5 years in a supervisory or team lead role.
• Proven track record of meeting or exceeding sales targets in the travel or hospitality industry.

Skills & Competencies:

• Strong leadership, coaching, and motivational abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical and data-driven mindset with the ability to interpret sales reports.
• Customer-centric approach and problem-solving attitude.
• Proficiency in MS Office and CRM/sales management tools.

Key Performance Indicators (KPIs)

• Monthly and quarterly sales targets achieved.
• Team productivity and conversion rates.
• Customer satisfaction and retention rates.
• Accuracy and compliance of bookings and transactions.
• Team engagement and turnover rate.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

• Paid sick time

Education:

• Diploma (Required)

Experience:

• Travel Industry: 5 years (Required)

Language:

• English (Required)
• Hindi (Required)

Location:

• Faridabad, Faridabad, Haryana (Required)

Work Location: In person