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5.0 - 9.0 years
0 Lacs
kozhikode, kerala
On-site
About the Role: We are looking for an experienced Operations Head to lead our BIMS operations in Calicut, Kerala. As the successful candidate, you will be responsible for overseeing and managing day-to-day operations to ensure seamless execution. Key Responsibilities: You will manage and oversee the operations team, ensuring efficient day-to-day operations. You will interact with stakeholders to build relationships and analyze and improve operational processes. Additionally, you will be visiting universities to update documentation regarding courses. Requirements: We prefer male candidates with experience in operations management in the educational industry. Strong communication skills in English and Hindi are required, and you should be willing to travel to Pan-India universities. If you are a results-driven operations professional seeking a challenging role, we would love to hear from you! Job Type: Full-time Benefits: - Cell phone reimbursement Schedule: - Day shift Willingness to travel: - 75% (Required) Work Location: In person,
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
New Delhi, Faridabad, Gurugram
Work from Office
Candidate must have at least 1 yr of experience in Travel sales Comfortable with rotational shifts Salary upto 55,000 *Interested candidates call/whtup Ruchika @9650997623* Required Candidate profile Excellent Communication with sales skills Perks and benefits unlimited incentives
Posted 1 week ago
5.0 - 7.0 years
5 - 6 Lacs
Mumbai
Work from Office
Job Description: Title: - Executive Assistant to Directors Industry: FMCG / Home Furnishings / Textiles / Modern Trade Reporting To: Director Employment Type: Full-Time Location: Nariman Point, Mumbai Job Summary We are seeking an experienced and highly capable Executive Assistant to support our esteemed Directors in our Mumbai office. The successful candidate will be responsible for providing comprehensive administrative and organizational support to ensure the smooth and efficient functioning of the Directors' offices. Qualifications and Experience - Shorthand proficiency is required. - Candidate must have experience as an Executive Assistant to the President, Vice President, or Managing Director in the FMCG / Home Furnishings / Textiles / Modern Trade sectors. - Excellent organizational and time management skills, with the ability to prioritize and multitask effectively. - Strong written and verbal communication skills, with the ability to interact with individuals at all levels of the organization. - Proficient in using Microsoft Office suite (Word, Excel, PowerPoint) and other relevant software. - Demonstrated discretion and confidentiality in handling sensitive information. - Ability to work independently and as part of a team. Key Responsibilities - Manage the Directors' calendars, schedules, and appointments, coordinating meetings and travel arrangements as needed. - Prepare and organize various documents, presentations, and reports on behalf of the Directors. - Handle confidential and sensitive information with the utmost discretion and professionalism. - Serve as the primary point of contact for internal and external stakeholders, fielding inquiries and managing correspondence. - Coordinate and facilitate team meetings, taking detailed minutes and ensuring timely distribution. - Provide general administrative support, such as managing expenses, maintaining filing systems, and ordering supplies. - Organize travel arrangements, hotel bookings, itinerary planning, and expense reports. - Liaise with department heads for information, reporting, and strategic follow-ups - Demonstrate a proactive and solutions-oriented approach to problem-solving. Compensation and Benefits 5-6 LPA
Posted 1 week ago
8.0 - 11.0 years
10 - 15 Lacs
Bengaluru
Work from Office
HR & Admin Manager The HR & Admin Manager plays a role overseeing both human resource management and administrative functions within the organization. This position requires a seasoned professional with strong organizational and managerial skills, capable of driving HR initiatives, ensuring operational efficiency, and maintaining compliance across all aspects of office and HR administration. Key Responsibilities Lead and oversee attendance, leave management, and payroll processes, ensuring accuracy and timeliness. Design and implement travel policies; manage and coordinate domestic and international travel arrangements, including bookings and ticketing. Supervise office administrative functions, including document management, record keeping, supplies, and vendor management. Drive the recruitment and onboarding processes, ensuring smooth candidate integration and employee engagement. Maintain comprehensive employee records, HR databases, and ensure compliance with statutory and company policies. Collaborate with finance to verify attendance, leave records, and process payroll inputs. Manage procurement, vendor relationships, and facility management to optimize operational efficiency. Develop and review HR and administrative policies, prepare MIS reports, and maintain trackers for process improvements. Organize and coordinate schedules, meetings, and corporate events. Oversee legal and statutory compliance documentation for the organization and showrooms. Provide leadership and guidance to HR and admin staff, fostering a productivity-focused environment. Ensure adherence to company policies, statutory regulations, and industry best practices. Desired Profile 8-12 years of proven experience in HR administration, facilities management, or related fields, with at least 3-5 years in a managerial capacity. Extensive knowledge of attendance management, payroll, travel logistics, and office administration. Strong leadership skills and the ability to manage cross-functional teams. Excellent organizational and analytical skills with a keen eye for detail. Demonstrated ability to develop and implement HR policies and operational strategies. Effective communication skills and the ability to influence at all levels of the organization. Proficiency in HRMS, MS Office (especially Excel), and relevant administrative tools.
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Ensuring the office environment is clean, safe, and functional. Coordinating with housekeeping, security, and maintenance staff. Calendar Management: Scheduling meetings, appointments, and conferences for senior managers or entire teams. Required Candidate profile Assisting employees with their expense claims and processing them for the finance department Arranging meeting rooms, setting up projectors and video conferencing equipment and organizing refreshments
Posted 1 week ago
6.0 - 11.0 years
6 - 14 Lacs
Gurugram
Work from Office
Dear Candidates, We have an excellent job opportunity to work with our esteemed client for Gurgaon location. Pls find the JD below for your reference. Role & responsibilities • Managing CXO office correspondence and phone calls. Maintaining calendars of CXO on multiple time-zones, phones and phone sheets, filtering and prioritizing income requests, email correspondence and travel with detailed itineraries. Manage and maintain the Executive Committee Leaders dynamic calendar, regular schedule and appointments. Coordinate and manage calendars, schedule meetings, appointments and travel arrangements. Draft and prepare correspondence reports, presentations, periodic dashboards and documents. Organizing events and conferences to provide administrative and logistical support. Reporting to senior management and performing secretarial and administrative duties, including taking minutes of meetings. Managing the timesheets and processing expenses. Custodian of all original agreements. Being the point of contact for any important visitors, organizing meeting rooms if required and making sure the C-suite is aware of their visit. Maintain office supplies inventory by checking stock to determine inventory level, Supplies management. Strong on Excel and making presentations. Preferred candidate profile Warm regards Richa Sharma
Posted 1 week ago
5.0 - 10.0 years
6 - 9 Lacs
Jalandhar, Mumbai, Hyderabad
Work from Office
Looking for a Key Account Manager to join our team. The ideal candidate will play a vital role in driving travel trade sales, nurturing client relationships, executing sales strategies, and meeting revenue targets within the region.
Posted 1 week ago
1.0 - 2.0 years
3 - 5 Lacs
Pune
Work from Office
Key Responsibilities: Manage incoming calls, emails, and correspondence Organize and maintain physical and digital files and records Assist in scheduling meetings, appointments, and travel arrangements Handle office supplies inventory and place orders when necessary Support preparation of reports, presentations, and documents Coordinate with vendors, service providers, and visitors
Posted 1 week ago
4.0 - 7.0 years
8 - 14 Lacs
Gurugram
Work from Office
Key Responsibilities - Data Collation and Analysis: Collect and analyze data related to key performance metrics of the business and create ad-hoc reports in excel / PPT / Word to engage senior stakeholders time to time or as needed on the adhoc basis. Ability to gather competitive intel based on general research Ability to research and provide summaries on key trends and development in the banking industry sector and be able to analyze key industry evolving trends Ability to reason out the data and take necessary actions to ensure that the data is consistent makes sense. Should come up with suggestions / actionable for informed decision making Coordination: Coordinate with various departments delivery, finance, IT, training etc. to gather necessary information for reporting Assist in scheduling meetings, preparing agendas, and taking minutes - Administrative Support: • Handle correspondence and communication with internal and external stakeholders Help keep track and update travel bills on platforms and ensure these are submitted timely Keep track of CTC and Non-CTC reimbursements and help seniors leaders updating on Platform Manage calendar of Ds and MDs and update them of changes K ey Competencies Bachelors or Masters degree in business administration, Finance, or a related field Proven experience in an data collation, data analysis and reporting role Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple tasks simultaneously Attention to detail and high level of accuracy Should be well versed with MS Office suite specially Microsoft Excel, Word and Power Point
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities 1. Manage domestic and international travel arrangements including flight bookings, hotel accommodations, visa processing, and local transportation. 2. Look after stay and accommodation. 3. Coordinate with employees, managers, and travel agencies to confirm travel plans and itineraries. 4. Ensure all travel is compliant with company travel policies, budgets, and approval workflows. 5. Maintain accurate records of all travel bookings, expenses, and documentation. 6. Monitor travel costs and provide regular travel reports to management. 7. Handle travel-related issues and emergencies such as cancellations, delays, or rebooking. 8. Support visa and immigration documentation, including business visa applications and renewals. 9. Process travel advances, reimbursements, and maintain expense reports. 10. Negotiate with travel vendors to obtain competitive pricing and service-level agreements. 11. Provide support in organizing corporate events, conferences, and team offsites. 12. Maintain confidentiality of travel records and employee personal information. Requirements: 1. Bachelors degree in Business Administration, Hospitality, Travel Management, or related field. 2. 2-4 years of experience in corporate travel coordination or similar administrative role. 3. Knowledge of travel booking platforms, airline fare structures, and visa processes. 4. Strong organizational skills and attention to detail. 5. Excellent communication and interpersonal skills. 6. Proficient in MS Office (Word, Excel, Outlook); knowledge of travel management software is a plus. 7. Ability to work under pressure and manage multiple travel requests simultaneously. Preferred candidate profile Any Bachelors Degree.
Posted 1 week ago
2.0 - 5.0 years
3 - 5 Lacs
Noida
Work from Office
Responsibilities • Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels. • Negotiate on best rates through vendors every time there is a travel occurrence. • Communicate with the person travelling regularly to keep them updated on logistics. • Manage emergency changes/cancellations in a professional and calm manner. • Handle all incoming travel requests and the processes that follow after. Requirement – • 4-5 yrs. of relevant experience. • Should have hands on experience with MS- Excel
Posted 1 week ago
4.0 - 5.0 years
3 - 6 Lacs
Noida
Work from Office
MetaApply is looking for Visa Officer to join our dynamic team and embark on a rewarding career journeyprocessing and managing visa applications, ensuring compliance with immigration regulations, and facilitating the smooth entry of individuals into a country. This role involves interacting with applicants, conducting interviews, and making decisions based on established policies and regulations.Key Responsibilities:Visa Application Processing:Receive and review visa applications, ensuring all required documents are submitted.Verify the accuracy and completeness of application forms and supporting materials.Interviews and Verification:Conduct interviews with visa applicants to assess the purpose of travel and validate information.Verify the authenticity of supporting documents provided by applicants.Adherence to Immigration Policies:Interpret and apply immigration laws, policies, and regulations in the visa application process.Stay updated on changes to immigration policies and communicate updates to relevant stakeholders.Communication with Applicants:Communicate with visa applicants to provide information on application status, requirements, and procedures.Address inquiries and provide assistance to applicants throughout the visa application process.Decision Making:Evaluate visa applications based on established criteria and make informed decisions on approvals or rejections.Document and record decisions in the visa processing system.Collaboration with Authorities:Collaborate with government agencies, embassies, and consulates to obtain information and support in visa processing.Liaise with relevant authorities to resolve complex cases or issues.Record Keeping and Reporting:Maintain accurate and detailed records of visa applications and decisions.Generate reports on visa application statistics and trends.Customer Service:Provide excellent customer service to visa applicants, addressing concerns and ensuring a positive applicant experience.Assist in resolving issues related to visa applications and entry requirements
Posted 1 week ago
2.0 - 7.0 years
2 - 4 Lacs
Ghaziabad
Work from Office
6Days working Need Married Female Candidate MOM, Meetings, Ticket Booking Creative & Innovative Advance Excel, Google sheet Passionate about team alignment Follow ups, Client Coordination Administration, Office Coordination Calendar Management
Posted 1 week ago
3.0 - 5.0 years
5 - 6 Lacs
Mumbai Suburban
Work from Office
We are actively looking for a dynamic and talented Executive Administrative Assistant. Join our incredible team and be a part of our Growth! Location: Marol, Andheri Job Type: Full Time Experience : 3 yrs - 5 yrs Looking for an Immediate Joiner Key Responsibilities: Provide comprehensive administrative support to MD, including managing calendars, scheduling meetings, and coordinating travel arrangements. Prepare and organize materials for meetings, presentations, and reports, ensuring accuracy and professionalism. Serve as the primary point of contact for internal and external stakeholders, handling inquiries, correspondence, and requests in a timely and professional manner. Oversee office operations, including procurement of supplies, equipment maintenance, and vendor management. Maintain office efficiency by implementing and improving administrative procedures and systems. Manage administrative tasks such as expense tracking, budget monitoring, and invoice processing. Manage the day-to-day operations of facilities, including building maintenance, repairs, and security. Assist in the coordination and execution of special projects, events, and initiatives as assigned by executives. Collaborate with cross-functional teams to ensure project timelines and deliverables are met. Oversee day-to-day administrative operations, including managing office supplies, equipment, and facilities. Qualifications: Bachelor's degree in Business Administration, Management, or related field preferred. Proven experience in an executive assistant or administrative role Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Strong written and verbal communication skills, with a keen attention to detail. Proficiency in office software applications (e.g., Microsoft Office suite, Google Workspace). Ability to maintain confidentiality and exercise discretion when handling sensitive information. Flexibility and adaptability to work in a fast-paced environment with changing priorities. "Please note: This position is considered mid-level. Candidates with more than 6 years of experience are kindly requested not to apply." Interested candidates send your CV to hr@icpartnersindia.com
Posted 1 week ago
2.0 - 5.0 years
20 - 25 Lacs
Surat
Work from Office
The candidate will provide high-level administrative support to the Director, ensuring organization and time management efficiency. The role involves liaising with internal and external stakeholders, managing schedules, and handling confidential information with discretion. Key responsibilities include managing the Director's calendar, coordinating meetings, preparing documentation, overseeing projects, arranging travel, and supporting administrative functions. Requirements Bachelor's degree (Preferred). 2+ years of total work experience (Preferred). 1+ year of experience as a Personal Assistant (Preferred). Fluency in Gujarati (Preferred). Strong calendar and schedule management skills. Excellent communication and organizational abilities. Ability to handle confidential information with discretion. Experience in preparing reports, presentations, and meeting documentation. Proficiency in managing travel arrangements and project coordination.
Posted 1 week ago
3.0 - 6.0 years
8 - 9 Lacs
Gurugram
Work from Office
We are looking for a skilled professional with 3 to 6 years of experience to join our team as an Assistant Manager Holidays in the Travel & Tourism industry. The ideal candidate will have a strong background in travel management and excellent leadership skills. Roles and Responsibility Manage and coordinate holiday packages for clients, ensuring high-quality service and customer satisfaction. Develop and implement effective sales strategies to increase revenue growth. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain relationships with key stakeholders, including suppliers and customers. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Minimum 3 years of experience in travel management or a related field. Strong knowledge of the Travel & Tourism industry, particularly in holidays and package management. Excellent communication, leadership, and problem-solving skills. Ability to work under pressure and meet deadlines in a fast-paced environment. Strong analytical and decision-making skills with attention to detail. Experience working with international clients and managing global operations is an added advantage
Posted 1 week ago
2.0 - 7.0 years
2 - 6 Lacs
Kozhikode
Work from Office
Hayal Travel Co is looking for TRAVEL CONSULTANT to join our dynamic team and embark on a rewarding career journey Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Kozhikode
Work from Office
Implement ticketing targets effectively and focus on maximum ticket generation to meet company booking goals. Handle domestic and international ticket reservations using GDS platforms with an emphasis on achieving daily and monthly ticket sales targets. Process ticket cancellations, rebookings, and refunds efficiently. Communicate clearly with clients regarding flight options, fares, and travel policies. Coordinate with airlines, suppliers, and travel partners for booking confirmations. Maintain accurate records of bookings, payments, and customer interactions. Ensure timely delivery of travel documents to customers.Maintain updated knowledge of airline policies, offers, and travel advisories. Qualification Diploma/Degree in Travel Tourism or related field. 12 years of experience in ticketing preferred.
Posted 1 week ago
10.0 - 15.0 years
20 - 30 Lacs
Gurugram
Work from Office
1. Executive Support & Strategic Coordination - Manage the Director & COO's schedule with utmost discretion and priority alignment across strategic, operational, and leadership agendas. - Coordinate preparation of business presentations, meeting briefs, and strategic documents. - Draft, edit, and manage high-level correspondence (emails, memos, reports). - Handle confidential and sensitive information with integrity. 2. Calendar & Meeting Management - Maintain and prioritize multiple calendars, organize internal/external meetings, track key follow-ups. - Prepare agendas, take minutes, and ensure action item follow-through for all leadership meetings. - Coordinate review cycles and board-related documentation where applicable. 3. Travel, Events & Logistics - Plan and coordinate complex travel itineraries (domestic & international), including visa processing, hotel bookings, ground transport, forex, etc. - Manage end-to-end event support for leadership off-sites, review meetings, and external engagements (FICCI, CII, etc.). - Liaison with administrative teams to ensure seamless logistical support. 4. Communication & Liaison - Serve as the primary point of contact for stakeholders seeking time or input from the Director & COO. - Liaison with internal teams, leadership peers, and external bodies for business continuity and relationship management. - Filter communications and highlight priority areas with sound business judgment. 5. Administrative Excellence - Manage expense reports, reimbursements, vendor coordination, office records, and personal documentation for the Director. - Coordinate with departments like Finance, HR, Strategy, and Admin for relevant support activities. - Maintain up-to-date filing systems (physical and digital), trackers, and dashboards Key Competencies: - Strong executive presence and professional communication (written and verbal). - Exceptional organizational and multi-tasking skills. - Ability to maintain discretion and handle high-level confidential material. - Advanced skills in MS Office Suite (Word, Excel, PowerPoint, Outlook), familiarity with travel portals, expense tools. - Self-starter with a problem-solving mindset and capability to work under pressure.
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Gurugram
Work from Office
Key Responsibilities: Understand client travel requirements and provide end-to-end travel solutions (flights, hotels, visas, transfers, insurance). Research, plan, and book travel arrangements using GDS (Amadeus or Galileo) and online booking tools. Handle corporate or leisure travel bookings with attention to cost optimization, convenience, and client preferences. Assist in visa documentation and application processes. Maintain up-to-date knowledge of travel trends, airline policies, hotel deals, and destination regulations. Provide prompt responses and resolutions to customer queries or travel-related issues. Coordinate with vendors, airlines, and internal departments for smooth execution of travel services. Ensure compliance with travel policies and approval workflows (especially in corporate travel). Build and maintain strong client relationships, ensuring high levels of satisfaction and retention. Qualifications & Skills: Graduate in any discipline; travel/tourism diploma or certification is a plus. 1-3 years of experience in travel consultancy or agency environment. Working knowledge of GDS (preferred) and online travel portals. Familiarity with visa processing and travel insurance. Excellent communication and customer service skills. Attention to detail, problem-solving ability, and multitasking. Tech-savvy and comfortable using CRM, emails, and travel management tools. Preferred: Experience with corporate clients and understanding of corporate travel policies. Knowledge of self-booking tools (SBTs) and travel expense management platforms.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
This is a target-driven B2C sales role in the visa industry. We’re hiring confident individuals with strong communication and 1+ year of sales experience. Backgrounds in immigration, visa, or travel sales preferred. Great incentives and growth await!
Posted 1 week ago
3.0 - 6.0 years
6 - 7 Lacs
Chennai
Work from Office
Objective Of This Role: (Brief description of the role, why are we hiring, and what will person in this role do) Overall responsible for Administration activities at Chennai Perso Bureau Responsible for Daily Administration activities. Responsible for facility & infrastructure at Chennai Perso Bureau. Leading a team of facility staff (Internal and External) and personnel to maximize performance. Responsible for internal and external audits at Chennai Perso Bureau. Responsible for all Legal & Statutory Compliance at Chennai Perso Bureau. Tasks & Responsibilities: (Major task and role person will have to perform list all the relevant points) To identify employees training needs and manage training and development To manage the HR & Admin documents related to Chennai as per PCI / NPCI & ISO 9001, 14001, 45001 Health & Safety and 27001 standards. Responsible for handling employee complaints, grievances and disputes To ensure employee safety, welfare and wellness Good knowledge on legal & statutory requirements and to maintain the relevant documents / registers Preparation of periodic Management Reports for Admin Operations, audit reports, Legal Registers, Etc., Responsible for Event management like Daily, Monthly Birthday celebrations, Festival celebrations, GD MS events, Etc., Maintain the Asset register of Chennai Perso Bureau. Implementation of safety and work environmental rules as per the Factories Act. Responsible for infrastructure development, new projects, rework/renovation. Maintaining the space management for the Chennai Perso Bureau. Responsible for Cafeteria, Housekeeping management, Cab bookings, Scrap management, and E-waste management, Etc. Responsible for employee travel management at Chennai Perso. Negotiate with vendors, service providers and contractors to effect cost reductions / Compliance. Knowledge in conducting periodic Risk assessment / Audit documents & check list for legal & statutory audits and to handle Internal / external audits. Education & Trainings: Any Under Graduate Any Post Graduate Technical know-how: (Mention the technology on which person must be experienced) Mandatory: Labour Laws and Statutory compliance as per the Factories Act. People Management Good to Know: ISO 9001, ISO 14001, ISO 45001 and ISO 27001 AIM/HIRA Legal compliances pertaining to local authority Pollution Control board compliances Experience in Indirect Purchase Experience in HR Soft Skills: (Inputs on soft skills required for role, like team management, communication, customer management etc) MS – Office (Word, Excel, Power point) Experience: (in yrs.) Total : 5 - 8 Years Relevant* : 3 – 4 Years
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Key Responsibilities Manage complex and dynamic executive calendars, including scheduling meetings, coordinating travel arrangements, and prioritizing appointments Serve as primary point of contact for internal and external stakeholders engaging with executive leadership Prepare and edit correspondence, presentations, reports, and other documents Plan and coordinate meetings, events, and conferences including agenda preparation, logistics, and follow-up Handle confidential and sensitive information with appropriate discretion Coordinate and prioritize incoming requests and communications Support special projects and initiatives as needed Maintain organized filing systems for easy document retrieval
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
5.0 - 10.0 years
0 - 0 Lacs
tamil nadu
On-site
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Join our global team as a Project Manager, supporting Western Canada to independently lead and manage multiple projects of moderate to high complexity. This role may be based within commuting distance to Greater Vancouver area, BC, Calgary, AB, or Edmonton, AB. This role will cover projects across entire Canada. As a Project Manager, you will be responsible for managing concurrent multiple projects of $1-5 MM in a fast-paced environment. You will create and maintain MS Project schedules and initiate corrective action when deviating from the schedule. Providing revenue forecasts with utmost accuracy to Sales and Finance, including current site status such as contractor tender, contractor award, schedule received contractor start, permits received, last call status, site readiness, site delivery date, etc. You will travel to visit project sites to validate status, address issues, and collaborate positively with customers, contractors, and MIV. Room planning in cooperation with the Siemens Planning Department, Siemens Account Manager, and the customer. Working with site-specific drawings, acting as the main point of contact for the architect, consultant, contractors, MIV, and the customer as well as Siemens internal/external project resources. Monitoring site preparation and readiness along with managing the production, delivery, design build, installation of the equipment, and the applications training scheduling. Accurately completing and submitting all documentation related to the project, including but not limited to Last Call letter, Mogli checklist, MS project schedule, any applicable Nonconformance cost forms, Change Orders, Clinical Handover, Site Readiness checklist, Storage letter if applicable, Quench pipe acceptance checklist, and pressure drop calculation. Ensuring all Bridge dates are current and factory delivery dates are in alignment with project needs. Managing any logistics from warehouse, to site or to storage. Managing last call letter accuracy and impact with stakeholders including Customer, Sales, Finance, and factory, ensuring all parties are kept aware of dates related to this letter. Ensuring kickoff meetings, regular customer meetings, closure meetings, and handovers occur and are transcribed and archived. Ensuring customer requirements are met from pre-job to kickoff to handover to the service group. Supporting communication to ensure the implementation of Syngo and IBD products are seamless for the customer. Coordinating and managing all resources associated with the project including but not limited to delivery/rigging team, mechanical installer, commissioning FSR, applications specialist through regular onsite visits to project sites. Capturing all project-related documentation and file accurately in the required project database. Escalating any items requiring support to maintain required timeframes. Substituting for and/or assisting department staff and performing other duties as required. This position may suit you best if working closely with project sponsors, process owners, and subject matter experts to develop and deploy implementation plans and other project tools sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers. Establishing project metrics and improvement targets, driving projects to completion, and monitoring the effectiveness of solutions. Managing project resources within each project's triple constraints of scope, schedule, and budget. Always being readily prepared to communicate and present project status. Required skills to have for the success of this role: - Bachelors degree or equivalent in engineering, construction management, healthcare. - PMP (Project Management Professional) Certification or similar designation. - 5-10 years of demonstrated project management experience in external client-facing healthcare medical imaging is required. - Experience with MS Project, and other Microsoft office applications. A familiarity with construction drawings and practices is a must. - Strong written and verbal communication skills to interact effectively with stakeholders. - Person should be able to travel to off-site project locations and have a valid driver's license. - Flexible to work longer hours, on weekends, if required. - Ability to travel extensively (Domestically and Internationally) without restriction. - Valid passport. - Travel time is around 50%-75% of time on project sites across Canada. - Strong computer skills, including word processing, spreadsheet, and PowerPoint. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.,
Posted 1 week ago
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