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1.0 years
0 Lacs
sahibzada ajit singh nagar, punjab, india
On-site
Healthcare Insurance Customer Service Representative – English Voice Your Potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Voice , you’ll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture. Our Great Place to Work® certification in India says it all! #experienceTTEC What You’ll Be Doing Do you have a passion for helping others and providing them peace of mind? (giving someone a piece of mind rhymes with this and carries a different connotation?) In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether it’s providing quick answers, offering compassionate product consultations, or resolving issues with a smile, you’ll be the difference between an average customer experience and an exceptional one. During a Typical Day, You’ll Answer incoming calls from healthcare plan members . Understand the coverage and healthcare requirements by interacting with members on phone Resolve member issues through verbal and written communication. What You Bring To The Role 1 year of customer service experience. Ability to read, write, and converse proficiently with in US English . Computer literacy. What You Can Expect Support for your career and professional development. An inclusive, community-minded organization that encourages giving back. A global team of curious, lifelong learners guided by our company values. A comprehensive benefits package that may include transportation for night shifts, PTO, tuition reimbursement, and health and wellness incentives. A Bit More About Your Role We’re committed to ensuring you have the skills and supportneeded for success throughout your career. From your first day in training, through individualized engagement coaching, and access thousands of that support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught, your caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Lead and contribute to the success of both customer experiences and the overall team. About TTEC: Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, satisfied, and profitable customer experiences powered by a combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. TTEC embraces diversity and is committed to building a diverse and inclusive workforce, respecting and empowering different perspectives within our global teams. We aim to reflect the communities we serve, delivering not only amazing service and technology but also humanity. We ensure that all our employees feel valued, possess a sense of belonging, and comfortable being their authentic selves at work. As a global company, diversity is our strength allowing us to bring unique perspectives to the table. Primary Location: India-Punjab-Mohali Job Title: Customer Care Representative Primary Location India-Punjab-Mohali Job _Customer Care Representative
Posted 3 days ago
4.0 years
0 Lacs
sagwara, rajasthan, india
On-site
Company Description Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion. Overview Job Description An inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build rapport with customers and close sales Promoting new products and any special deals. Advising customers about delivery schedules and after-sales service. Recording orders and sending details to the sales office. Giving feedback on sales trends. Key Responsibilities To fulfil and achieve distribution and sales objectives for key brands in the on-trade channel by successful implementation of sales strategies and plans To ensure full compliance of sales, price management, promotion and merchandising Distribution To ensure distribution objectives for specific SKUs are achieved as per sales plan Focus on driving sales in Hardware, Paints, Cement & Sanitary channels To ensure a high standard of presence and merchandising for key products in the trade To ensure target price levels for both trade and consumers are implemented Promotions Identify target outlets, negotiate and implement promotional activities at the highest possible standard Feedback and evaluation of results for sales and marketing management’s review Control To recommend appropriate level of credit and duration to trade accounts as per standard policies and procedures To ensure collection through pro-active evaluation and management of receivables in order to achieve collection target as set by sales management Trade Relationships Develop and maintain amiable win-win relationship with the Distributors, Sub Distributors, PoS Manage and improve performance of assigned trade accounts Sales Management To achieve the following core KPIs Monthly sales target volume Increase point of sales ( PoS ) Provide timely and accurate information for the updating of Salesforce.com Evaluate outlet date, call targets and trade information on regular basis to drive improvement on sales efficiency Qualifications Graduate / MBA (Sales & Marketing) with professional experience of minimum 4+ years in relevant industry. Knowledge of Sales & Marketing mainly in Paints or adhesives or similar industries & retail channel is must. Skills Graduate in any stream / MBA Sales & marketing 4+ years of sales experience in FMCG companies, Building materials such as CC, Paint , Cement etc Experience Construction Chemicals would be preferred Good in English & local language Excellent interpersonal skills and an outgoing personality Possess an analytical and logical thinking process Disciplined approach to management of people and work Computer skills - MS office & CRM Ability to work under pressure to deliver target within tight deadlines Creative problem solving Strong team player
Posted 3 days ago
0 years
0 Lacs
hyderabad, telangana, india
On-site
Responsible for designing and implementing user-facing features, developing server-side logic and databases, integrating third-party APIs, maintaining version control, conducting testing and debugging, deploying applications, implementing security measures, optimizing performance, and collaborating across teams as a Software Developer to ensure high-quality software development aligned with project requirements and timelines. Design and implement user-facing features to ensure a seamless and responsive user experience across various applications. Develop server-side logic and databases to support front-end functionalities and ensure smooth data processing. Design, implement, and maintain databases to store and manage application data efficiently, ensuring data integrity and scalability. Integrate third-party APIs and web services to enhance application functionality and facilitate seamless data exchange with external systems. Maintain version control systems to manage and collaborate on codebase, ensuring code quality, consistency, and easy collaboration within development teams. Conduct thorough testing and debugging of application components to ensure reliability, security, and optimal performance across different environments. Deploy applications to production environments and collaborate with DevOps teams to optimize deployment processes and ensure continuous integration and delivery (CI/CD). Collaborate with Information Security teams and Implement security best practices and measures (e.g., encryption, authentication, authorization) to protect applications from vulnerabilities and cyber threats. Identify and address performance bottlenecks, optimize application performance, and improve scalability to enhance user experience and accommodate growing user demands. Document codebase, APIs, and technical specifications, and collaborate effectively with cross-functional teams including designers, product owners/managers, and other developers to ensure alignment with project requirements and timelines. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline. Experience: Relevant work experience in application / software design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 3 days ago
2.0 - 6.0 years
9 - 13 Lacs
coimbatore
Work from Office
Project Management: Identifying customer impacting issues, working out and implementing solutions and process improvements to increase the customer satisfying rate. Assist in developing and implementing training programs to improve the quality and productivity of the team. Drive process improvements to enhance the operational efficiency of the site. Understanding and effectively utilizing the resources provided by the internal systems, departments, policies and procedures. Development analysis and improvement of new strategies and procedures. The Manager will have the ability to develop, plan and implement short and long term goals. Independently build relationship with cross functional teams to enable skill/team performance and improve customer service. People Management: Leading and developing a team of 50 - 60 associates; responsible for the overall direction, performance management, coordination and evaluation of the team and responsible for driving process improvements not only in respective teams but across skill. Lead and drive the continuous improvement culture through lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality. Carrying out supervisory responsibilities in accordance with policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution Mentoring and act as a resource to new managers and expedite their learning curve also devise action plan to develop and groom team leads into future CS Managers. Leading Site level initiatives , Primary owner of functional responsibilities that impact overall site like Performance Related Pay, transportation etc and may require interface with other sites in network Communicating policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Expected to be 2nd in line to the Senior Operation managers and at times might be required to perform delegated duties of Senior operations managers Develop and Achieve performance goals and objectives in line with the network wide vision and goals. QUALIFICATIONS: Bachelors Degree an MBA is a Huge plus 10 plus years of relevant supervisory experience. Advanced computer skills using a variety of programs highly desired. Candidate need to be in people management Role. OTHER REQUIRED SKILLS: Demonstrated ability to build, develop, direct, and manage a group of people. Ability to support Business and provide solutions to customer pain points Ability to organize, prioritize and schedule work assignments Ability to make administrative and procedural decisions Proven ability to manage reporting and analysis Demonstrated passion for delivering a positive customer experience, and maintain composure in difficult situations. Ability to effectively and efficiently complete difficult goals or assignments can adapt well to changing circumstances, direction, and strategy Strong interpersonal and communication skills. Proficient in MS office Exceptional skills in data manipulation and analysis Ability and desire to relocate to take advantage of future growth opportunities
Posted 3 days ago
7.0 - 10.0 years
0 Lacs
bengaluru, karnataka, india
On-site
What You’ll Do ● Customer Communication o Communicate with technical experts to explain the critical issue(s) and solutions for implementation and break fix related questions o Drive Customer Satisfaction through timely & quality communication for any critical situation where advanced support is needed ● Troubleshooting Skills o Troubleshooting of customer reported incidents and system alerts in the areas of Application Access Governance domain expertise o Identify, debug and troubleshoot break fix issues for quick resolution o Provide technical analysis for incidents, resolution, and root cause analysis for the incidents o Respond and resolve issues within agreed service levels ● Collaboration & Knowledge Sharing o Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures o Mentor and train other team members with tech solutions WHAT YOU BRING ● 7-10 years hands-on experience in managing SAP Security Roles, SAP Role Management & Maintenance or Oracle ERP or any ERP Products ● Extensive hands-on experience in debugging issues with ERP products ● Understanding of Segregation of Duties ● Working with internal auditors on providing Security SOX Support. ● Experience in the SAP GRC Access Control module ● Understanding of Segregation of Duties (SoD) concepts ● Knowledge of transportation concepts in SAP ● Experience with at least one full SAP, Oracle or third-party governance systems GRC implementation End Point exposure/knowledge: ● Knowledge of users and access tables in the SAP security model or Oracle Security Model ● Exposure to managing the audit data in SAP or Oracle ● Exposure to GRC implementation with SAP, Oracle or third-party governance systems ● Develop and maintain documentation for SAP Role Management best practices. ● Excellent understanding of Segregation of Duties, SOD Rulesets, Risks and Mitigating Controls ● Management and Maintenance of SOD Rulesets will be an added advantage ● Developing security role administration processes ● Designing roles for business and basis users ● Working with internal audit resources ● Ensuring compliance with security policies and control sets ● Performing research to develop expertise in SAP GRC, Oracle or third-party governance systems security functionality ● Leading the development of SAP GRC, Oracle or third-party governance projects Preferred qualifications ● Bachelor's degree in information systems, computer science, business administration, or a related field ● SAP Certification in GRC modules a plus
Posted 3 days ago
0 years
0 Lacs
chandigarh
On-site
The Ambulance & Automatic Car Driver will be responsible for safe, timely, and efficient transportation of patients, staff, and hospital-related materials. The driver must ensure proper upkeep of vehicles (ambulance & automatic cars), follow traffic rules, and provide courteous support to patients and attendants during transit. Drive the ambulance safely for emergency and non-emergency patient transport. Ensure timely response to emergency calls and coordinate with medical/OT/ER staff. Assist in lifting, moving, and securing patients in the ambulance if required. Keep ambulance clean, sanitized, and stocked with essential equipment as per protocol. Drive automatic vehicles assigned for doctors, hospital staff, or guest pick-up and drop. Ensure safe and smooth driving, especially for senior staff/management. Maintain logbook for kilometers, fuel, and trips undertaken. Job Type: Full-time Work Location: In person
Posted 3 days ago
0 years
0 Lacs
chandigarh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 days ago
0 years
0 Lacs
chandigarh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 days ago
0 years
2 - 4 Lacs
chandigarh
On-site
A travel agent helps individuals and groups plan, book, and manage their travel arrangements. This includes booking flights, accommodations, transportation, and activities, as well as providing advice on destinations, travel documents, and cultural customs. They act as intermediaries between clients and various travel suppliers, ensuring a smooth and enjoyable travel experience. Key Responsibilities: Consulting with clients: Understanding client needs, preferences, and budget to tailor travel plans. Researching and recommending: Providing information on destinations, accommodations, transportation, and activities. Booking travel arrangements: Making reservations for flights, hotels, rental cars, tours, and other travel-related services. Providing travel advice: Offering guidance on passports, visas, travel insurance, currency exchange, and local customs. Handling travel issues: Assisting clients with changes, cancellations, delays, and other unexpected situations. Managing client information: Maintaining accurate records of bookings, payments, and client preferences. Promoting travel products and services: Developing and implementing marketing strategies to attract clients. Staying updated on industry trends: Attending travel seminars and workshops to enhance knowledge and skills. Skills and Qualifications: Excellent communication and interpersonal skills: To effectively communicate with clients and travel suppliers. Strong organizational and time management skills: To handle multiple bookings and deadlines. Attention to detail: To ensure accurate bookings and documentation. Problem-solving and conflict-resolution skills: To address travel issues and complaints. Knowledge of travel destinations, products, and services: To provide informed recommendations. Proficiency in travel booking software and systems: To manage bookings and reservations. Sales and customer service skills: To promote travel packages and meet sales targets. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Work Location: In person
Posted 3 days ago
0 years
0 Lacs
delhi, india
On-site
On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 3 days ago
5.0 years
4 - 7 Lacs
mandi
On-site
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description A MIS (Management Information Systems) expert is responsible for managing and coordinating the development, implementation, and maintenance of an organization's information systems. This role involves data analysis, report generation, system maintenance, and ensuring data integrity, all to support business operations and decision-making. Key responsibilities include collecting, analyzing, and interpreting data, maintaining databases, generating reports, and developing dashboards. Key Responsibilities: Data Management and Analysis: Report Generation and Visualization: System Maintenance and Optimization: Data Integrity and Security: Training and Support: Strategic Planning: Technical Expertise: Communication and Collaboration : Effectively communicate with various stakeholders, including IT and technical teams, to ensure seamless integration and functionality of information systems. Essential Skills: Strong analytical and problem-solving skills. Proficiency in data analysis tools like Excel, Google Sheets, and data visualization tools. Knowledge of database management systems and SQL. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Understanding of business processes and requirements. Familiarity with IT infrastructure and systems. Educational Background: ducation: At least University bachelors’ Degree in Computer Science engineering/IT or MCA General experience: Minimum 5 year’s experience in handling the MIS of infrastructure related projects. Specific experience: Additional advantage for experience in handling MIS of water and sanitation projects. Minimum a bachelor's degree in Management Information Systems, Information Technology, Computer Science , or a related field. Advanced degrees (Master's or higher) may be preferred. Relevant certifications can enhance job prospects. Qualifications Educational Background: Minimum a bachelor's degree in Management Information Systems, Information Technology, Computer Science , or a related field. Advanced degrees (Master's or higher) may be preferred. Additional Information Relevant certifications can enhance job prospects. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
Posted 3 days ago
3.0 years
1 - 2 Lacs
malappuram
On-site
Senior Travel Consultant Location: Kottakkal Send Your Cv WhatsApp : (+91) 90740 18508 E-mail : hr@holidayys.com Job Summary: The Senior Travel Consultant is responsible for handling customer inquiries, designing customized travel packages, managing bookings, and ensuring high levels of client satisfaction. This role requires strong sales, communication, and destination knowledge to maximize lead conversions and drive revenue. Key Responsibilities: Client Handling & Sales: Understand client travel needs and recommend suitable holiday packages, visa services, and other travel solutions. Convert leads into successful bookings by effectively communicating package benefits. Build and maintain relationships with clients for repeat business and referrals. Travel Planning & Booking: Prepare and customize travel itineraries, ensuring they align with client preferences. Book flights, hotels, transportation, and other travel services efficiently. Provide accurate pricing, payment details, and travel policies. Customer Support & Conflict Resolution: Address customer inquiries, complaints, or last-minute changes professionally. Offer travel assistance, including visa application support and travel insurance guidance. Coordination & Documentation: Liaise with airlines, hotels, and suppliers for smooth travel arrangements. Ensure accurate invoicing, documentation, and compliance with company policies. Stay updated on visa regulations, flight schedules, and market trends. Team Collaboration & Training: Assist junior consultants in improving their sales and service skills. Share knowledge of new travel trends, destinations, and offers with the team. Key Requirements: Experience: 3–5 years in a travel consultancy role, preferably in sales. Education: Bachelor’s degree in Tourism, Hospitality, or a related field (preferred). Skills: Strong communication and negotiation skills. Ability to multitask, manage time effectively, and handle high-pressure situations. Knowledge of visa procedures, travel insurance, and international travel regulations. Job Types: Full-time, Permanent Pay: ₹10,187.52 - ₹20,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Posted 3 days ago
3.0 years
5 - 6 Lacs
cochin
On-site
Location: Abu Dhabi 3-MULTI WELDER No.of requirements -05 3-1 Technical Skills *TIG & Arc welding knowledge*Material Knowledge *Tool & Equipment Proficiency*Joint visual Inspection 3-2 System Knowledge *Electrode Selection & Maintenance*Welding Positions*Joint Types 3-3 General skills *Communication Skills*Time Management*Safety Awareness 3-4 Salary details *Total salary -2200(Basic 1320Aed+allowance 880Aed) General Terms *Residence visa, accommodation and transportation shall be arranged by WB *Normal duty 8 hours *Probation period 6 month experience minimum 3-5 years Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
Posted 3 days ago
0 years
2 Lacs
thiruvananthapuram
On-site
An accountant with 5plys years of experience and transshipping and cargo is responsible for managing the financial operations within the logistics and transportation sector. Key duties include: Financial Reporting : Preparing and analyzing financial statements, ensuring accuracy in tracking revenue and expenses related to shipping and cargo. Cost Control : Monitoring and managing costs such as fuel, labor, storage, and shipping logistics to ensure profitability. Budgeting and Forecasting : Developing budgets and financial forecasts for the company, ensuring efficient financial planning. Tax Compliance : Ensuring compliance with tax regulations, including VAT, import/export duties, and other relevant taxes. Accounts Management : Handling accounts payable and receivable, ensuring timely payments and collections. Cash Flow Management : Monitoring cash flow to ensure the company has sufficient liquidity for operations. Inventory Management : Overseeing the financial aspects of inventory control, especially for goods in transit or storage. In short, an accountant in this field ensures the smooth financial operation of cargo and transshipping businesses, focusing on cost management, compliance, and financial reporting. Knowledge in Hindi language also. Job Type: Full-time Pay: From ₹18,000.00 per month Work Location: In person
Posted 3 days ago
3.0 years
5 - 6 Lacs
cochin
On-site
Location: Abu Dhabi PIPE FABRICATOR No.of requirements -10 2-1 Technical Skills *Drawing knowledge*Pipe Cutting and edge Preparation *Pipe Measuring and Marking*Material Knowledge*Pressure Testing 2-2 Tool and Equipment Proficiency *Use of Fabrication Tools*Fit-Up and Assembly*Welding Skills 2-3 General skills *Communication Skills*Time Management*Safety Awareness 2-4 Salary details *Total salary -2200(Basic 1320Aed+allowance 880Aed) General Terms *Residence visa, accommodation and transportation shall be arranged by WB *Normal duty 8 hours *Probation period 6 month experience minimum 3-5 years Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
Posted 3 days ago
0 years
5 - 6 Lacs
cochin
On-site
Location: Abu Dhabi 1-PIPE FITTER No.of requirements -10 1-1 Technical Skills *Pipe System Installation *Pipefitting Math*Measuring and Levelling *Hand and Power Tool Proficiency*Welding Techniques*Drawing knowledge 1-2 System Knowledge *Knowledge of Piping Systems*Valve and Flange Installation *Pressure Testing & Inspection 1-3 General skills *Communication Skills*Time Management*Safety Awareness 1-4 Salary details *Total salary -2200(Basic 1320Aed+allowance 880Aed) General Terms *Residence visa, accommodation and transportation shall be arranged by WB *Normal duty 8 hours *Probation period 6 month Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
Posted 3 days ago
4.0 - 6.0 years
3 - 4 Lacs
thrissur
On-site
Job Summary: The Front Office Manager will lead all front office operations while ensuring superior guest service standards, effective team management, and operational efficiency. A key focus will be on maximizing sales conversions, optimizing OTA performance, managing guest transportation and hotel vehicles, and leading a motivated front office team. Key Responsibilities: Oversee smooth day-to-day operations of the front desk, concierge, and lobby services. Ensure efficient guest check-in/check-out, reservation handling, and billing processes. Resolve guest complaints and service issues with empathy and promptness. Convert direct inquiries and walk-ins into bookings through effective upselling and persuasive communication. Work closely with the sales & marketing team to push room sales and packages. Maintain conversion ratios and implement improvement strategies. Monitor and manage OTA platforms (e.g., Booking.com, Agoda, Goibibo, MakeMyTrip). Ensure accurate inventory, rate parity, and content management across OTAs. Coordinate with revenue management to optimize occupancy and pricing strategy. Manage hotel-owned and outsourced vehicles for guest pickups, drops, and hotel errands. Maintain records of vehicle usage, fuel consumption, driver schedules, and maintenance. Ensure timely coordination with guests for airport/station transfers and sightseeing logistics. Lead, train, and motivate the front office team to maintain high service standards. Conduct briefings, performance evaluations, and maintain staff discipline and grooming. Foster a culture of accountability, ownership, and hospitality excellence. Liaise with housekeeping, maintenance, F&B, and security for seamless guest service. Maintain MIS reports on occupancy, revenue, vehicle use, and guest feedback. Assist in budgeting, forecasting, and cost control in front office operations. Qualifications & Experience: Graduate/Diploma in Hotel Management or related field. Minimum 4–6 years of experience in front office operations, with at least 2 years in a supervisory or managerial role. Proven experience in OTA management and sales conversion in the hospitality industry. Strong knowledge of PMS (Property Management Systems), MS Office, and OTA extranets. Valid driver’s license preferred (for vehicle management understanding). Skills Required: Strong leadership and team-handling skills. Excellent communication and interpersonal abilities. Guest-centric mindset with attention to detail. Analytical thinking with problem-solving aptitude. Time management and multitasking under pressure. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Food provided Work Location: In person
Posted 3 days ago
5.0 years
4 - 8 Lacs
hyderābād
On-site
DESCRIPTION Amazon’s ROW (Rest of World) Supply Chain Analytics team is looking for talented Business Intelligence Engineers who develop solutions to better manage/optimize speed and operations planning while providing the best experience to our customers at the lowest possible price. Our team members have an opportunity to be at the forefront of supply chain thought leadership by working on some of the most difficult problems with some of the best research scientists, product/program managers, software developers and business leaders in the industry, shaping our roadmap to drive real impact on Amazon's long-term profitability. We are an agile team, building new analysis from ground up, proposing new concepts and technology to meet business needs, and enjoy and excel at diving into data to analyze root causes and implement long-term solutions. As a BIE within the group, you will analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, build models to predict and optimize and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, build analytical products and cause impact across wider teams in intuitive ways. This position provides opportunities to influence high visibility/high impact areas in the organization. They are right a lot, work very efficiently, and routinely deliver results on time. They have a global view of the analytical and/or science solutions that they build and consistently think in terms of automating, expanding, and scaling the results broadly. This position also requires you to work across a variety of teams, including transportation, operations, finance, delivery experience, people experience and platform (software) teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts, and align research focuses on Amazon’s strategic needs. We are looking for people with a flair for recognizing trends and patterns while correlating it to the business problem at hand. If you have an uncanny ability to decipher the exact policy/mechanism/solution to address the challenge and ability to influence folks using hard data (and some tact) then we are looking for you! Key job responsibilities Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations Collaborating with product and software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of analytical and machine learning models Mining and manipulating data from database tables, simulation results, and log files Identifying data needs and driving data quality improvement projects Understanding the broad range of Amazon’s data resources, which to use, how, and when Thought leadership on data mining and analysis Modeling complex/abstract problems and discovering insights and developing solutions/products using statistics, data mining, science/machine-learning and visualization techniques Helping to automate processes by developing deep-dive tools, metrics, and dashboards to communicate insights to the business teams Collaborating effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems and implement new solutions About the team ROW (Rest of World) Supply Chain analytics team is hiring multiple BIE roles in speed, planning, inbound and SNOP functions. The role will be responsible for generating insights, defining metrics to measure and monitor, building analytical products, automation and self-serve and overall driving business improvements. The role involves combination of data-analysis, visualization, statistics, scripting, a bit of machine learning and usage of AWS services. BASIC QUALIFICATIONS 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with forecasting and statistical analysis Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling PREFERRED QUALIFICATIONS Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 days ago
3.0 years
2 - 10 Lacs
hyderābād
On-site
DESCRIPTION This role is for the AFT Inbound Foundations and Routing team (IBFR) team which is responsible to build core software components/services that orchestrate the movement of inventory within a warehouse and interfacing with sortation and SCOT systems for high fidelity promise and planning decisions. Worldwide, the IBFR team supports 570+ FCs across NA, EU and JP regions. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide. We have challenging problems (both business and technical) that leverages new technologies that support our high volume, low latency and high availability services. If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. A successful candidate for this position will be able to build new software from the ground up, create pragmatic solutions for complex business problems, enjoy working closely with operations staff in Amazon fulfillment centers around the world. Key job responsibilities Basic qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language Preferred qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 days ago
5.0 years
0 Lacs
hyderābād
On-site
DESCRIPTION Amazon Transportation Controllership Audit team is an operation finance team that controls Amazon's transportation cost. This is achieved through strengthening internal & external systems by working closely with multiple internal stakeholders such as Operations, Procurement, Technology groups and external stakeholders such as carriers. Audit Team also works closely with Accounts Payable for payments to carriers and Finance team for financial data reporting. The Controllership Audit Team is looking for a Risk Manager III who will own large scale projects to improve processes ,drive compliance and insist high standards on how we operate. This is an IC role. Key job responsibilities Identify, assess, and prioritize potential risks across the organization. Develop and implement comprehensive risk management strategies to mitigate identified risks. Own the annual strategic planning cycles OP1/OP2 in partnership with senior leaders. Drive key reporting mechanisms inclusive of business reviews. Develop a knowledge of the operational processes and controls in place that supports 3P carrier invoice auditing. Work with audit team on policies, standard operating procedures, internal controls. Monitoring, and reporting with the goal of improving efficiencies, compliance policies, and risk management. Influence leaders and teams across teams ,challenging proposed solutions while advocating for the customers. Challenge assumptions of why a process or mechanism failed,ask the questions to get to the root cause of the problem and work for a solve. Establish and cultivate a strong working relationship with multiple teams across Amazon to drive process improvement. BASIC QUALIFICATIONS 5+ years of program or project management experience. 2+ years of regulatory and risk management experience. 2+ years of driving process improvements experience. 2+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience. MBA or equivalent from a reputed/Tier I B school. Graduation in engineering/Math/Statistics. PREFERRED QUALIFICATIONS: Experience in leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent. Six Sigma black belt. BASIC QUALIFICATIONS Knowledge of Microsoft Office products and applications at an advanced level 6+ years of compliance, audit or risk management experience Bachelor's degree or equivalent PREFERRED QUALIFICATIONS Project Management Professional (PMP) or equivalent certification Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent Master's degree or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Worldwide Amazon Stores Finance Investigation & Loss Prevention
Posted 3 days ago
4.0 years
4 - 8 Lacs
hyderābād
On-site
DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 days ago
0 years
2 - 3 Lacs
hyderābād
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 days ago
7.0 years
8 - 9 Lacs
hyderābād
On-site
Microsoft Industry Solution - India Global Delivery Center (IGDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 2000+ exceptional people, IGDC presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The ideal consultant is passionate for technology, has the breadth rather than specific product depth, and has the drive and courage to articulate and stand up for a great solution delivering true value for the client. As a Microsoft consultant, you will deliver quality engagements with your expertise, either as an advisor, reviewer, contributor, or resource in high profile projects to ensure customer value. The ideal candidate must have the ability to combine their technical skills, leadership skills, creativity, and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions. Consulting Delivery professionals bring subject matter and solution expertise to architectural teams, customers, and partners. They apply deep technical and business knowledge to accelerate the adoption of Microsoft devices and services by ensuring strategic, architectural, and operational alignment to customer and partner Responsibilities Works as an Individual contributor or Leads the engineering team and provides accurate time estimates, sets work priorities, and makes project changes and trade-offs necessary for a successful release. Applies technical experience and industry-specific knowledge to develop solutions, based on an analysis of how the proposed approach affects the business objectives of customers and partners. Works to accelerate the value proposition of customer or partner engagements by helping to design, develop, and deploy solutions, based on Microsoft technologies and methodologies. Applies information-compliance and assurance policies to ensure stakeholder confidence. Responsible for the overall efficacy and quality of a project team’s technical delivery within his or her engagements. Defines dependencies and risks that go beyond the immediate scope and timeframe for a complex project. Develops contingency plans, risk-mitigation implementation criteria, and alternative strategies to manage short- and long-term risks and manages technical escalations. Identifies a best practice approach for a project, across a wide scope of technical issues, and develops or reuses intellectual capital with customers, world-wide, and for programs and initiatives across Microsoft. Drives opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Collaborates, as appropriate, with peers and other teams (e.g., Sales, account-aligned team) to scale the business with existing high-stake or strategic customers, by articulating/developing value propositions of strategic Microsoft products and services. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP) and improves predictability. Defines the technology strategy for large and complex engagements, so that customers or partners realize the full value of investment. Responsible for implementing the technology strategy. Drives new ways of thinking, across the division and subsidiary, to improve quality, engineering productivity, and responsiveness to feedback and changing priorities. Qualifications 7+ years of Data Engineering experience and Strong Experience in driving Enterprise Data Architecture, Azure Data services, Machine learning Offerings, Platform Modernizations. Over 5 years of experience in designing and leading Data Warehouse, Lakehouse and analytical solutions using platforms such as Microsoft Fabric, Azure Synapse Analytics, Snowflake, and Teradata Strong Experience in large database solutions, on premises, cloud, and hybrid implementations Strong experience in Serverless Architecture/Microservices Strong experience of full application life cycle design tools and methodologies Strong experience in one or more technologies under each of the following Big Data stack: Spark, Spark Streaming, Databricks, Kafka, Hadoop, Hive, HDInsight. Database Stack: Strong database experience with OLTP/OLAP, data storage mechanism and architecture, Columnar (RedShift, Vertica) OSS (MySQL, PostgreSQL and MariaDB) CosmosDB (MongoDB, Redis, Cassandra - key-value stores, graph databases, RDF triple stores) Level 400 knowledge in one (and preferably more) of the database engines, engine stack including engine level debugging for ex; CXPACKET analysis, Disk throttling, storage, IO contentions, Network contentions, performance optimizations. Strong experience in Data Engineering: Data Architecture: Dimensional Modelling, Lambda/Kappa architecture, Time series data Azure Stream Analytics, Azure Analysis ServiceMust have experience in two or more relational DBMS (Microsoft SQL, Azure Synapse and/or Oracle, Teradata, Netezza) Ability to design and drive large Data Migrations using necessary ETL technologies: ADF, SSIS, Talend, Pentaho, Informatica. Drive multi-tenant database designs, security hardening of the data platform. Expertise in implementation of Data governance practices using either open source or proprietary tools. Expertise in Data Ops Good experience in Agile Methodology & Expertise in Azure DevOps and Setting examples for good engineering practices and coding along the way through automation where possible. Industry experience in one or more of the following industries: automotive, energy, travel and transportation, financial services, government, health, manufacturing, media & communications, or retail/supply chain. Nice to have AI/ML experience: Experience in building and operationalizing ML pipelines, including feature engineering, model training, evaluation, and deployment (MLOps). Hands-on experience in Natural Language Processing, Document Intelligence & Indexing or Customer Vision or RAG Framework or AI Search Good understanding of Prompt Engineering Basics Experience integrating AI models into enterprise data platforms and driving intelligent automation across business processes. Familiarity with Responsible AI principles, including fairness, interpretability, and governance of AI models. Foundational Understanding of deep learning frameworks such as TensorFlow, PyTorch, LangChain/LangGraph and ONNX, with practical experience in NLP, computer vision, or time-series forecasting. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
0 years
3 - 5 Lacs
hyderābād
On-site
Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to “Deliver the best people flow experience”. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Job Title – Engineer - Customer Solutions (Central) A CSE Engineer, Product provides technical expertise on the optimal KONE product for the customer. He/she understands how customer needs are translated into product-specific requirements. He/she takes part in non-standard solutions, tendering with expertise on KONE products like escalators and autowalks, machine-room-less elevators, high rises, ReGenerate, ReNova or third-party equipment. After taking an order, he/she remains accountable for product engineering. Are you the one? Bachelor’s Degree in Mechanical, Electrical or Mechatronics. Sound experience in a relevant role in Elevator industry or same role in any engineering industry. Deep knowledge on escalators and autowalks, machine-room-less elevators, high rises, ReGenerate, ReNova or third-party equipment Understanding of different building types and customer segments Excellent skills in understanding and translating customer needs (requirements) into the KONE product offering Understanding of new construction and building modernisation processes in the industry and at KONE Knowledge of KONE product-related norms and standards Good knowledge of environmental and sustainability requirements and norms Good CAD and BIM skills Basic knowledge of competitors’ products VB-specific competencies: conducting site surveys, modernisation/installation methods Good understanding of how a product’s total costing is built up Good understanding of local norms and regulations Understanding of KONE quality management What will you be doing ? Collaboration with Sales Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard and modernisation cases Selects the correct product platform on which to make the offer Product planning – Costing Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed Responsible for correct product costings in non-standard cases, both for corporate and local materials Product planning – Specs Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed) Creates product specifications for corporate materials and local materials Performs initial and revised non-standard energy calculations Performs simple traffic analyses When accountable for the overall engineering of the project: Accountable for technical site surveys Accountable for the technical content of the order between MS 0b and MS 2z Product Planning – Availability and lead times Coordinates product lead times from Supply Line and local sourcing Product Planning – Installability Ensures that the proposed product can be installed Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations Product Planning – Maintainability Ensures that the planned proposed product fulfils the customer’s product lifecycle needs Identifies possible deviations to standard maintenance methods and ensures that resolutions are found Product Planning – Compliance Ensures that the proposed product fulfils local codes, regulations and safety requirements Ensures alignment with environmental regulations Ensures that the planned product complies with KONE’s Engineering Policy Key tasks in the KONE Customer process Provides content for pre-tender and pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts) Executes activities for holistic product planning Key tasks in the KONE Delivery process Accountable for creation of layouts Analyses change requirements, and makes proposals on new product design Provides needed details to the CSE Specialist on ordering materials and completing the documentation process Provides product-related information to the Project Manager, Installation Supervisor and Maintenance Supervisor CSE Product Engineer’s role in the KONE SEB process Shares knowledge with maintenance as needed General responsibilities Participates in product and new service release information-sharing sessions Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs Offers input to the product offering management about customisation, standardisation and interface requirements for the portfolio Contributes to the Customer Solutions Engineering virtual and local network Contributes and utilises the Customer Solutions Engineering case library Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI) Defines local technical content in sales configuration tools Is the primary front line technical contact person for Supply Line Responsible for solution engineering in non-standard customer builds, also in standard product cases, for example transportation routes, special shafts and building automation systems Performance measures Customer satisfaction (sales transactional survey after orders are booked) Spec setter: Portion of KONE customer specs (%, based on CRM data) Error-free deliveries – % of deliveries without engineering issues based on select Quality Feedback Cause Codes P2mid-calculation and P2P accuracy Full chain tender response time (FL-SL-KTI) Time from order booking to the customer’s approval of the final drawings Time from the customer approving the final drawings to the order (MS 2) Milestone 2 completed on time (according to the plan) Reduction in the amount of quality feedback and CAT 2 feedback issues What do we offer ? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Posted 3 days ago
5.0 years
3 - 6 Lacs
hyderābād
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: As a Commute Manager at JLL, you'll lead comprehensive transport operations that ensure seamless, safe, and efficient employee commuting experiences while managing round-the-clock transportation services. This critical role requires you to oversee transport operations using MoveInSync technology, manage centralized command operations, and collaborate with transport vendors to maintain 100% compliance with safety and regulatory standards. You'll be responsible for team leadership, policy implementation, vendor management, and data analysis to optimize transport efficiency while ensuring employee satisfaction and safety. This position offers the opportunity to make a significant impact on employee wellbeing through strategic transport planning, vendor relationship management, and continuous process improvement. By joining our collaborative team, you'll contribute directly to JLL's commitment to exceptional workplace experiences while leading a team that supports thousands of employees' daily commuting needs across multiple locations. What your day-to-day will look like: Oversee overall transport operations round-the-clock, ensuring seamless 24/7 service delivery while implementing and updating transport policies across the organization Manage team schedules, shift planning, and daily activity coordination while conducting regular one-on-one meetings and performance coaching sessions with team members Collaborate with transport vendors to complete vehicle and driver inductions, ensuring 100% compliance with safety standards and regulatory requirements Execute monthly vendor review meetings and prepare vendor scorecards to measure performance while maintaining regular interaction with service providers for smooth operations Ensure timely incident reporting to business and management while implementing proactive safety measures based on industry insights and ground situations Monitor and analyze transport data using MoveInSync and other tools, preparing monthly reports and maintaining data backups in shared folders Ensure women employee safe travel protocols are followed, especially during odd hours, while maintaining compliance with organizational policies and RTA regulations. Required Qualifications: Bachelor's degree from an accredited institution Minimum 5 years of experience in employee transportation, commute program administration, or related operational role Strong analytical and problem-solving skills with proficiency in data analysis and reporting tools Excellent communication and interpersonal abilities with proven team leadership experience Knowledge of local and regional transportation systems, regulations, and compliance requirements Experience with transport management systems and centralized command operations Demonstrated ability to manage vendor relationships and ensure service level compliance. Preferred Qualifications: Experience with MoveInSync or similar transport management platforms Background in managing 24/7 operational environments Knowledge of RTA regulations and government policy compliance in transportation Experience implementing business continuity plans for transport operations Background in safety management and risk mitigation for employee transportation Experience with vendor performance management and contract administration Understanding of women's safety protocols and security measures in transport operations. Location: Onsite At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 3 days ago
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