Training Manager

As the Lead Learning & Development, you will be instrumental in designing, delivering, and overseeing training programs focused on health insurance products and wellness initiatives. Your primary responsibility will be to ensure that employees, agents, and channel partner teams are equipped with up-to-date knowledge and skills. Your expertise will be pivotal in enhancing product understanding, driving behavioral enhancements, and fostering continuous professional development throughout the organization. You will be tasked with designing and conducting training programs on health insurance products for employees, agents, and channel partners. Keeping abreast of product changes and aligning training content with the latest offerings will be crucial. Additionally, you will be required to travel nationwide to conduct training sessions for various stakeholders. Developing customized soft-skill training programs for both sales and non-sales teams will be part of your role. Leading workshops to enhance customer service, communication, and professional conduct will also be essential. Continuous assessment and refinement of training programs based on feedback and performance data will be necessary. Creating and delivering tailored training for agents and channel partners to enhance their ability to sell health insurance products effectively will be a key responsibility. Addressing the unique needs of agents through focused training modules will also be part of your duties. Facilitating onboarding and orientation programs for new hires, promoting company culture and opportunities, will be crucial. Supporting continuous learning and professional development programs for new employees will also fall under your purview. You will be responsible for developing and delivering preparatory training to ensure employees and agents pass the IRDAI licensing exams. Providing study materials and conducting preparatory workshops to aid candidates in succeeding will be part of your responsibilities. Your role will involve creating product comparison tools, concise product one-pagers for the sales team, and engaging training materials such as presentations, manuals, and e-learning modules. Executing awareness campaigns to promote understanding of health insurance among employees and clients will also be essential. Designing and implementing a comprehensive Learning & Development strategy aligned with company goals will be a significant aspect of your role. Preparing and sharing monthly analytics and dashboards to track training outcomes and effectiveness, as well as maintaining a calendar of training sessions and development programs, will be crucial. The ideal candidate will have proven experience in Learning & Development, preferably in the insurance or financial services industry. Strong knowledge of health insurance products and regulatory requirements, excellent communication and presentation skills, proficiency in multimedia tools and e-learning platforms, strong organizational, project management, and team-handling abilities, and the ability to design and deliver effective, engaging training programs are essential. Educational qualification required is Graduation or MBA/PGDM with an HR specialization and extensive experience in Learning & Development within the insurance or financial services sectors. If you are passionate about shaping the future of learning and development in the health insurance space and desire to work in a dynamic environment where your contributions directly impact employee and organizational growth, we invite you to apply!,