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Customer Service Executive

Customer Service Executive

Livlong 365

1 years

0 Lacs

Thane Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

service healthcare support resolve communication crm

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Service Executive Department: Healthcare Work Experience: Minimum: 1 year of relevant experience in customer service or a related role. Educational Qualification: HSC or above. Roles and Responsibilities: Make outbound calls to potential and existing customers to promote healthcare-related products and services. Manage inbound customer inquiries via toll-free numbers, providing timely and accurate responses. Offer knowledgeable support, ensuring customer satisfaction by delivering clear and detailed information. Maintain a positive, empathetic, and professional attitude toward customers at all times. Go the extra mile to assist customers and resolve their concerns efficiently. Skills Required: Technical and Soft Skills: Good communication skills in English – both verbal and written. Proficiency in any regional language is an added advantage. Strong interpersonal skills and the ability to handle customer concerns with patience and professionalism. Basic computer literacy and familiarity with customer service tools or CRM systems. Show more Show less

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Livlong 365

www.livlong365.com

Health Technology

Wellness City

50-100 Employees

5 Jobs

Key People

Jane Doe

CEO
John Smith

CTO
Emily Johnson

CMO

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Customer Service Executive