Livlong 365

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients. Responsibilities  Recruitment of New POS from Open Market Source and Self References.  Generate Health Insurance Business through New POS On boarded.  Calling Inactive Partners for repeat activations.  Making Online and Offline Quotations  Regular Relationship Building, Support and Management with POS (From On boarding to Business to Claims (If Required).  Liaison or Exposure with Few Health Insurance Spocs for Day to Day Operations would be an added advantage. Qualifications HSC and Above Min 1 yr. Exp from Tele calling Sales Background. Skill Set (Technical and Soft skills) From POS / Agency Channel would be Preferred Insurance Experience is a Must Show more Show less

Company Description Livlong 365 is a leading Health-tech company grounded in the 'Pay-vidor' concept, integrating Payer-Provider solutions to offer a comprehensive healthcare experience. Our services include Doctor Consultations, Lab Tests, Health Plans, Wellness Packages, and Home Care, bringing convenience, affordability, and quality healthcare to households across the nation. By leveraging advanced AI, we gain deep insights into consumer needs, resulting in customized products that meet current healthcare demands. Our transparent framework and 24/7 dependable infrastructure ensure superior service delivery, supported by a dedicated team of healthcare and tech professionals committed to 'Building a Healthier India'. Role Description This is a full-time on-site role for a Unit Manager located in Delh NCR, India. The Unit Manager will oversee day-to-day B2B sales of Health Insurance Products. , manage Partner, ensure compliance with healthcare regulations, and optimize workflow for efficiency. Responsibilities also include creating schedules, liaising with open market partner, The role demands strong Health Insurance knowledge, B2B sales, 2 and more years experience in same industry. Qualifications Experience in GI or Life insurance Strong organizational and workflow optimization skills Excellent communication and interpersonal skills Ability to work on-site and manage a partner effectively Bachelor's degree and above Show more Show less

We're Hiring: Health Care Managers (HCM) – Multilingual Healthcare Professionals Location: Thane, Maharashtra Experience: 3–5 years Type: Full-time | Onsite Are you a compassionate healthcare professional fluent in regional languages and passionate about delivering top-notch healthcare services? Join our growing team at Livlong as a Health Care Manager (HCM) and make a difference in patients' lives—right at their doorstep. We have 2 open positions with specific language requirements: 1) HCM – South India Language Specialist 🔸 Languages: Tamil, Telugu, Kannada (Fluent in reading, writing & speaking) 2) HCM – East India Language Specialist 🔸 Languages: Bengali, Odia (Fluent in reading, writing & speaking) Key Responsibilities: Monitor vitals and update the EMR Manage medications, organize medicine pouches, and set reminders Coordinate doctor/lab visits and support in emergencies Assist with hospitalization logistics and insurance claims Ensure top-tier customer experience and drive retention What We're Looking For: Fluent in required regional languages (as per role) Healthcare background (Nurse, Dietitian, Physiotherapist, etc.) Qualification: BAMS / BHMS / BDS / BPT / MSW or similar Prior experience working with HNIs is a plus Presentable, empathetic, and highly organized Why Join Us? Work with a purpose-driven team Direct impact on patient wellbeing Dynamic, culturally aware workplace Growth and learning opportunities in healthcare delivery Apply Now or tag someone who might be a great fit! Send your resume to eliza.dewar@livlong.com #hiring #healthcarejobs #thanejobs #HCM #tamil #telugu #kannada #bengali #odia #paramedicjobs #HNIsupport #multilingualcare #nursejobs #physiotherapyjobs Show more Show less

We are looking for a competent and proactive Tax Professional who possesses in-depth knowledge of both direct and indirect taxation. The ideal candidate should be capable of independently managing tax compliance, computations, and statutory filings while staying updated with recent tax laws and amendments. Key Responsibilities: 1. Income Tax: Thorough understanding of Income Tax provisions, including ICDS , Deferred Tax , and Tax Audit requirements . Preparation of computation of income , advance tax calculations , and support for income tax return filing. 2. GST Compliance: Strong working knowledge of the GST Act . Independent preparation of GST workings , and filing of monthly/quarterly/annual GST returns . Familiarity with Input Service Distributor (ISD) , Import of Services (IMS) , and E-commerce transactions . 3. TDS: Solid understanding of TDS laws and capability to prepare and file TDS returns accurately and on time. 4. Regulatory & Statutory Requirements: Stay updated with all recent amendments in direct and indirect taxation . Understanding of DTAA , and preparation of Form 15CA/15CB for foreign remittances. Handle notices, assessments, and draft replies for departmental communications. Process and manage changes in statutory registrations (GST, PAN, TAN, etc.). General Skills: Ability to work independently and deliver results within tight deadlines . Strong analytical skills and attention to detail. Proficiency in Excel and tax-related software (e.g., Tally, ClearTax, Winman, or similar). Preferred Candidate Profile: Self-motivated with a problem-solving mindset. Excellent written and verbal communication skills. Willingness to take ownership and responsibility for tax matters. Show more Show less

Job Title: Customer Service Executive Department: Healthcare Work Experience: Minimum: 1 year of relevant experience in customer service or a related role. Educational Qualification: HSC or above. Roles and Responsibilities: Make outbound calls to potential and existing customers to promote healthcare-related products and services. Manage inbound customer inquiries via toll-free numbers, providing timely and accurate responses. Offer knowledgeable support, ensuring customer satisfaction by delivering clear and detailed information. Maintain a positive, empathetic, and professional attitude toward customers at all times. Go the extra mile to assist customers and resolve their concerns efficiently. Skills Required: Technical and Soft Skills: Good communication skills in English – both verbal and written. Proficiency in any regional language is an added advantage. Strong interpersonal skills and the ability to handle customer concerns with patience and professionalism. Basic computer literacy and familiarity with customer service tools or CRM systems. Show more Show less

Job Title: Concierge Executive Location: Thane Department: Healthcare Job Summary: The Concierge Executive will serve as the central point of coordination between patients, families, healthcare professionals (HCPs), vendors, and internal teams. This role is critical to ensuring seamless communication, efficient service delivery, and high levels of patient satisfaction in a home healthcare setting. The ideal candidate will possess strong organizational, interpersonal, and problem-solving skills, along with a compassionate and service-oriented mindset. Key Roles and Responsibilities: Patient & Stakeholder Communication: Act as the key liaison between patients, families, home care staff (HCPs), vendors, and internal teams to ensure clarity in services, billing, and service updates. HCP Network Expansion: Source and onboard new home care providers through various channels. Conduct outbound calls to verify availability and services offered. Service Monitoring: Track attendance and punctuality of home care staff. Monitor medical equipment usage and overall service quality to ensure timely and appropriate care delivery. Patient Engagement & Satisfaction: Address patient inquiries, resolve concerns, and ensure a positive care experience. Troubleshoot issues promptly and empathetically. Documentation & Compliance: Prepare patient consent forms, staff profiles, initiate background verification (BGV) for staff, and manage Memorandums of Understanding (MOUs) with HCPs. Record Maintenance: Maintain detailed, up-to-date digital records of patient needs, service plans, and staff performance using company-approved platforms and tools. Sales Support: Identify and explore opportunities for upselling or cross-selling additional services based on patient condition and service quality. Billing & Invoicing: Manage billing processes, including invoice preparation, approval coordination, and refunds for HCPs, vendors, and clients. Event Support (Health Camps): Assist in executing specific tasks related to company-organized health camps (e.g., BMW record-keeping and coordination). Qualifications: Bachelors degree (any discipline) preferred. Prior experience in customer service, healthcare, or home care is an advantage. Proficiency in computer systems, scheduling tools, and mobile applications. Knowledge of home care services and healthcare resources is a plus. Skills and Competencies: Strong verbal and written communication skills. High level of empathy and a caring attitude towards patients and families. Excellent problem-solving and critical-thinking abilities. Strong organizational and multitasking skills. Ability to handle sensitive information with discretion and professionalism.

Job Title: Concierge Executive Location: Thane Experience: Minimum 1 year Roles and Responsibilities: Serve as the primary liaison between patients, families, healthcare professionals (HCP) staff, and vendors, ensuring clear communication regarding services, billing, and any changes. Expand the inventory pool of healthcare providers (HCPs) through various channels. Make outbound calls to home care providers to verify availability and service offerings. Monitor service delivery, including tracking attendance and punctuality of home care staff, managing medical equipment, and ensuring quality service delivery. Ensure patient satisfaction by addressing inquiries, troubleshooting issues, and resolving concerns in a timely manner. Prepare patient consent forms, manage staff profiles, initiate background verification for home care staff, and draft/maintain MOUs for staff. Maintain up-to-date and accurate records of patient needs, preferences, and home care services provided. Manage digital records in the company’s platforms, tracking sheets, and ensure adherence to company policies. Explore upsell/cross-sell opportunities with clients based on the quality of services and patient health conditions. Oversee the billing process, ensuring timely invoicing, approvals for invoices, and processing refunds for HCP staff, vendors, and clients. Assist in executing specific tasks during company-organized health camps (BMW), ensuring proper record keeping. Qualifications: Bachelor's degree preferred. Previous experience in customer service, healthcare, or home care settings is a plus. Strong communication and interpersonal skills. Ability to multitask and prioritize effectively in a fast-paced environment. Knowledge of home care services and healthcare resources is an advantage. Proficiency in using computer systems, mobile apps, and scheduling software. Skills and Abilities: Empathy and a caring attitude towards patients and their families. Strong organizational skills with keen attention to detail. Excellent problem-solving and critical-thinking abilities. Ability to handle sensitive situations with discretion and professionalism. If you're passionate about delivering quality care and have a strong customer-focused mindset, we’d love to have you on our team! Apply Now!

Join Livlong 365 – A fast-growing health & wellness tech company committed to revolutionizing healthcare accessibility and affordability across India. At Livlong 365 , we’re looking for a strategic leader to drive innovation in our Health Insurance vertical. As Chief Manager / AVP – Product Management , you’ll shape and execute our insurance product roadmap, work cross-functionally with internal and external stakeholders, and help deliver customer-centric solutions that fuel our growth. As a Chief Manager / AVP – Product Management (Health Insurance), you will: Define Product Strategy Create a forward-looking multi-year strategy tailored to customer segments: Individual, Group, Corporate Build unique value propositions to differentiate in a competitive insurance market Manage Product Portfolio Oversee design, launch, and continuous improvement of health insurance offerings Ensure integration with underwriting, claims, tech & customer service Lead Market Analysis Conduct research to identify opportunities, gaps, risks, and innovation areas in health insurance broking Drive Collaboration Work with Sales, Actuarial, Marketing, Legal & IT to deliver scalable, compliant, and high-performing products Build & Lead a Team Mentor a team of product strategists and drive a high-performance, customer-first culture Monitor Performance Define KPIs, evaluate metrics, and make data-backed decisions to improve adoption, revenue, and CX Who Should Apply? 12+ years of total experience, with 7+ years in product management & strategy within health insurance or insurance broking 5+ years of leadership experience managing cross-functional teams Solid understanding of insurance products, customer needs, and regulatory landscape Strong communication, analytical, and strategic thinking abilities Educational Qualification: Graduate + MBA/MHA (preferred) Why Join Us? At Livlong 365, you’ll work at the intersection of healthcare innovation, technology, and customer experience . Be part of a bold journey to reshape health insurance for millions — with the backing of a rapidly growing brand and passionate team. Sound like a fit? Apply now or message us directly to explore this opportunity. #Hiring #ProductManagement #HealthInsurance #InsurTech #Livlong365 #HealthcareInnovation #InsuranceCareers

We are looking for a highly capable and experienced Manager Legal & Compliance to join our organization. The ideal candidate will have a strong background in legal advisory and regulatory compliance, particularly in the pharmacy or pharmaceutical sector. Key Responsibilities: Manage the company’s legal affairs in accordance with pharmacy laws, pharmaceutical regulations, and corporate legal frameworks Ensure compliance with all applicable statutory and regulatory requirements Provide legal advice and strategic support to internal departments and external stakeholders on corporate, commercial, regulatory, and litigation matters Draft, review, and negotiate legal documents including contracts, agreements, NDAs, and MoUs Maintain and manage legal records, contracts, and databases Monitor legal and regulatory developments relevant to the business and communicate necessary updates Ensure all operations comply with pharmacy-related laws and industry standards Candidate Requirements: Minimum 4–5 years of post-qualification experience, preferably within the pharmaceutical or healthcare sector Strong understanding of pharmacy compliance and regulatory frameworks Excellent legal drafting, negotiation, and communication skills High level of integrity with the ability to handle sensitive and confidential information Proactive, detail-oriented, and able to manage multiple priorities effectively This role offers a significant opportunity to make an impact in a regulated and evolving industry. If you have the required experience and are looking to contribute to a forward-thinking organization, we encourage you to apply. To apply , please share your resume at eliza.dewar@livlong.com

We are looking for a highly capable and experienced Manager – Legal & Compliance to join our organization. The ideal candidate will have a strong background in legal advisory and regulatory compliance, particularly in the pharmacy or pharmaceutical sector. Key Responsibilities: Manage the company’s legal affairs in accordance with pharmacy laws, pharmaceutical regulations, and corporate legal frameworks Ensure compliance with all applicable statutory and regulatory requirements Provide legal advice and strategic support to internal departments and external stakeholders on corporate, commercial, regulatory, and litigation matters Draft, review, and negotiate legal documents including contracts, agreements, NDAs, and MoUs Maintain and manage legal records, contracts, and databases Monitor legal and regulatory developments relevant to the business and communicate necessary updates Ensure all operations comply with pharmacy-related laws and industry standards Candidate Requirements: Minimum 4–5 years of post-qualification experience, preferably within the pharmaceutical or healthcare sector Strong understanding of pharmacy compliance and regulatory frameworks Excellent legal drafting, negotiation, and communication skills High level of integrity with the ability to handle sensitive and confidential information Proactive, detail-oriented, and able to manage multiple priorities effectively This role offers a significant opportunity to make an impact in a regulated and evolving industry. If you have the required experience and are looking to contribute to a forward-thinking organization, we encourage you to apply. To apply , please share your resume at eliza.dewar@livlong.com

Job Title: Health Relationship Manager – Sales (D2C – Tele-Sales Representative) Location: Thane Employment Type: Full‑Time Role Overview As a Health Relationship Manager – Sales , you will be the primary point of contact for leads and existing customers across all our channels (D2C digital campaigns, corporate partners, referrals, etc.). You’ll build rapport quickly, understand each customer’s context, and recommend the Livlong services and insurance solutions that best fit their needs. Your goal is to drive upgrades, cross‑sells, and renewals by delivering a consultative, empathetic sales experience. Key Responsibilities: Lead Outreach & Engagement ● Respond to inbound and warm leads within 24 hours of engagement. ● Conduct outbound follow‑ups on campaign responders, event attendees, and partner referrals. Consultative Selling & Cross‑Sell ● Identify customer needs based on click history, current plan details, and conversational cues. ● Present Livlong offerings in a benefit‑driven, conversational style. ● Customize pitches to each customer’s situation: individuals, families, or corporate employees. Seamless Activation & Support ● Guide customers through plan upgrades, add‑on activations, and insurance enrollment in real time. ● Schedule and execute next‑day callbacks when customers request time to decide. CRM Management & Collaboration ● Record all interactions, outcomes, and next steps in the CRM. ● Share insights with Marketing, Product, and Operations to refine offerings and messaging. Customer Advocacy & Retention ● Act as the customer’s voice internally, relay feedback and suggest service enhancements. ● Drive renewals and prevent churn through proactive check‑ins and value reinforcement. Success Metrics (KPIs) ● Conversion Rate: Percentage of contacted leads who purchase or upgrade. ● Average Revenue per Lead: Upsell/cross‑sell revenue divided by leads engaged. ● Response Time: All new leads contacted within 24 hours. ● CSAT Score: Post‑interaction satisfaction scores. ● Renewal Rate: Percentage of customers who renew or extend plans. Who You Are ● Empathetic Communicator: You listen actively and respond with clarity and warmth. ● Consultative Sales Professional: You guide customers toward solutions that genuinely improve their health. ● Tech‑Savvy & Organized: Comfortable using CRM tools, WhatsApp Business, and digital workflows. ● Results‑Driven & Collaborative: You take ownership of your targets and work across teams to deliver results. ● Health‑Curious: An interest in healthcare, wellness, or insurance helps you connect authentically. Qualifications ● 2-3 years in sales, customer success, health insurance, Health counseling or healthcare concierge. ● Proven track record of meeting or exceeding sales targets. ● Strong written and spoken English; fluency in any additional regional language is a plus. ● Bachelor’s degree (any discipline); relevant certifications welcomed but not required. Work Timing 6 Days a week Monday to Saturday / Tuesday to Sunday

Are you passionate about making a difference in patients’ lives? We’re looking for a dedicated Home Healthcare Coordinator to join our team and ensure smooth, compassionate care delivery in home healthcare services. What You’ll Do: Act as the main point of contact between patients, families, home care staff, and vendors. Expand and maintain our network of home care providers. Verify availability and service offerings through proactive outreach. Monitor and ensure quality service delivery including staff attendance and medical equipment management. Address patient concerns to maintain high satisfaction. Manage documentation: patient consent forms, staff profiles, MOUs, and background verification. Keep digital and physical records updated per company standards. Identify upsell and cross-sell opportunities based on patient needs. Manage billing and invoice approvals efficiently. Organize and support company health camps and activities. Physically manage placements and replacements of home care staff at patient locations. Who You Are: ANM qualified or have relevant healthcare experience. Skilled communicator with a caring attitude and strong organizational skills. Experienced in customer service or home care settings (a plus). Proficient with computer systems, mobile apps, and scheduling tools. Able to multitask and prioritize in a fast-paced environment. Location: Thane Ready to bring compassion and coordination to home healthcare? Apply today and become part of a team dedicated to delivering care.

As a strategic leader at Livlong 365, a fast-growing health & wellness tech company committed to revolutionizing healthcare accessibility and affordability across India, we are seeking a Chief Manager / AVP of Product Management for our Health Insurance vertical. In this role, you will be responsible for shaping and executing our insurance product roadmap, collaborating with internal and external stakeholders, and delivering customer-centric solutions to drive our growth. Your responsibilities will include defining a forward-looking multi-year strategy tailored to customer segments such as Individual, Group, and Corporate. You will also be tasked with developing unique value propositions to differentiate our offerings in a competitive insurance market. Additionally, you will oversee the design, launch, and continuous improvement of health insurance products, ensuring seamless integration with underwriting, claims, technology, and customer service. Market analysis will be a key aspect of your role, as you will conduct research to identify opportunities, gaps, risks, and innovation areas within the health insurance broking sector. Collaboration with teams such as Sales, Actuarial, Marketing, Legal, and IT will be essential to deliver scalable, compliant, and high-performing products. Furthermore, you will be responsible for building and leading a team of product strategists, fostering a high-performance, customer-first culture. Monitoring performance metrics, defining KPIs, and making data-backed decisions to enhance adoption, revenue, and customer experience will be crucial aspects of your role. To be successful in this position, we are looking for candidates with 12+ years of total experience, including 7+ years in product management and strategy within the health insurance or insurance broking industry. Leadership experience managing cross-functional teams for at least 5 years is required, as well as a solid understanding of insurance products, customer needs, and the regulatory landscape. Strong communication, analytical, and strategic thinking abilities are also essential, along with an educational qualification of Graduate + MBA/MHA (preferred). Join us at Livlong 365 and be part of a bold journey at the forefront of healthcare innovation, technology, and customer experience. Take this opportunity to reshape health insurance for millions with the support of a rapidly growing brand and a passionate team. If this sounds like the right fit for you, apply now or reach out to us directly to explore this exciting opportunity.,

We are seeking experienced and driven professionals for the position of Cluster Manager – Health Insurance (Agency Channel) within Noida, Ghaziabad. The incumbent will be responsible for handling a team, driving sales through the agency channel, recruiting and training agents, and managing key agency partner relationships. This role demands strong leadership, business acumen, and deep knowledge of health insurance products and agency operations. Roles & Responsibilities Lead and manage a team in the Agency Channel for health insurance sales. Drive business targets and ensure profitability within the assigned cluster. Recruit, onboard, and train new agents to build a high-performing team. Develop and maintain strong relationships with agency partners and ensure continuous support and engagement. Monitor team performance regularly and provide feedback and coaching to meet goals. Ensure compliance with internal policies and IRDAI regulations. Analyze market trends and competition to strategize local sales efforts. Required Experience: Minimum 4 years of work experience in the Health Insurance industry. Minimum 2 years of experience in team handling within the Agency Channel. Qualifications: Graduation is mandatory. A postgraduate qualification is preferred. Qualifications Experience in team handling, recruitment, training, and performance management Strong sales and marketing skills Ability to develop and implement effective sales strategies Excellent communication and relationship management skills Strong analytical skills for data analysis and performance monitoring Experience in the healthcare sector is a plus Bachelor's degree in Business Management, Marketing, or related field Ability to work independently and in a team-oriented environment

You are an experienced and driven professional being sought for the position of Cluster Manager Health Insurance (Agency Channel) based in Noida, Ghaziabad. Your main responsibilities will include leading a team, driving sales through the agency channel, recruiting and training agents, and managing key agency partner relationships. This role requires strong leadership skills, business acumen, and a deep understanding of health insurance products and agency operations. As the Cluster Manager, you will be leading and managing a team in the Agency Channel for health insurance sales. Your primary goals will be to drive business targets, ensure profitability within the assigned cluster, recruit, onboard, and train new agents, and develop and maintain strong relationships with agency partners. Monitoring team performance regularly, providing feedback, and coaching to meet goals will be essential. Ensuring compliance with internal policies and IRDAI regulations, as well as analyzing market trends and competition to strategize local sales efforts, will also be part of your responsibilities. To be successful in this role, you should have a minimum of 4 years of work experience in the Health Insurance industry and at least 2 years of experience in team handling within the Agency Channel. A graduation degree is mandatory, while a postgraduate qualification is preferred. Your qualifications should include experience in team handling, recruitment, training, and performance management, strong sales and marketing skills, the ability to develop and implement effective sales strategies, excellent communication and relationship management skills, strong analytical skills for data analysis and performance monitoring, experience in the healthcare sector as a plus, and a Bachelor's degree in Business Management, Marketing, or related field. Additionally, you should have the ability to work independently and in a team-oriented environment.,

We are looking for a competent and proactive Tax Professional who possesses in-depth knowledge of both direct and indirect taxation. The ideal candidate should be capable of independently managing tax compliance, computations, and statutory filings while staying updated with recent tax laws and amendments. Key Responsibilities: 1. Income Tax: Thorough understanding of Income Tax provisions, including ICDS , Deferred Tax , and Tax Audit requirements . Preparation of computation of income , advance tax calculations , and support for income tax return filing. 2. GST Compliance: Strong working knowledge of the GST Act . Independent preparation of GST workings , and filing of monthly/quarterly/annual GST returns . Familiarity with Input Service Distributor (ISD) , Import of Services (IMS) , and E-commerce transactions . 3. TDS: Solid understanding of TDS laws and capability to prepare and file TDS returns accurately and on time. 4. Regulatory & Statutory Requirements: Stay updated with all recent amendments in direct and indirect taxation . Understanding of DTAA , and preparation of Form 15CA/15CB for foreign remittances. Handle notices, assessments, and draft replies for departmental communications. Process and manage changes in statutory registrations (GST, PAN, TAN, etc.). General Skills: Ability to work independently and deliver results within tight deadlines . Strong analytical skills and attention to detail. Proficiency in Excel and tax-related software (e.g., Tally, ClearTax, Winman, or similar). Preferred Candidate Profile: Self-motivated with a problem-solving mindset. Excellent written and verbal communication skills. Willingness to take ownership and responsibility for tax matters.

As an Operation Executive/Sr. Executive in the Wellness Operations department located in Thane, you will play a crucial role in our team. With up to 3 years of experience, you will thrive in our dynamic and fast-paced environment. Your responsibilities will include booking appointments and coordinating with diagnostic centers and tele-doctors through email and calls. You will be the key in handling escalations and ensuring the timely resolution of issues. Managing operational workflows to guarantee smooth and efficient processes will be a critical part of your role. To excel in this position, you must possess strong English communication skills, both verbal and written. Your ability to coordinate effectively and manage multiple tasks simultaneously will be essential for success. We require a candidate with an HSC qualification or above and 1 to 3 years of relevant work experience. If you are passionate about operations and eager to make a difference in the wellness sector, this opportunity is perfect for you. Join our great team by applying today!,

Job Title: Lead – Learning & Development Location: Thane Experience Required: 10 – 12 Years Roles and Responsibilities: As the Lead – Learning & Development , you will play a key role in designing, delivering, and managing training programs for health insurance products and wellness initiatives. You will be responsible for ensuring that employees, agents, and channel partner teams are well-equipped with the latest knowledge and skills. Your expertise will help enhance the understanding of products, drive behavioral improvements, and ensure continuous professional development across the organization. Key Responsibilities: Product Training for Health Insurance & Wellness: Design and deliver training programs on health insurance products for employees, agents, and channel partners. Stay updated with product changes and ensure training content is aligned with the latest offerings. Conduct industry benchmarking and evaluate various Health Insurance (HI) and Wellness products. Travel PAN India to conduct training sessions for employees, agents, and partners. Behavioral Training for Sales and Non-Sales Employees: Develop and implement customized soft-skill training programs for both sales and non-sales teams. Lead workshops to improve customer service, communication, and professional conduct. Continuously assess and refine training programs using feedback and performance data. Training for Agents and Channel Partner Employees: Create and deliver training tailored to agents and channel partners, enabling them to effectively sell health insurance products. Address the unique needs of agents through focused and practical training modules. Campus Recruitment & Onboarding: Facilitate onboarding and orientation programs for new hires, promoting company culture and opportunities. Support continuous learning and professional development programs for new employees. BQP License Exam Preparation: Develop and deliver preparatory training to ensure employees and agents pass the IRDAI licensing exams. Provide study materials and conduct preparatory workshops to help candidates succeed. Content Creation for Training & Awareness: Create product comparison tools and concise product one-pagers for the sales team. Develop engaging training materials such as presentations, manuals, and e-learning modules. Execute awareness campaigns to promote understanding of health insurance among employees and clients. Planning & Reporting: Design and implement a comprehensive Learning & Development strategy aligned with company goals. Prepare and share monthly analytics and dashboards to track training outcomes and effectiveness. Maintain a calendar of training sessions and development programs. Skills and Qualifications: Proven experience in Learning & Development, preferably in the insurance or financial services industry. Strong knowledge of health insurance products and regulatory requirements. Excellent communication and presentation skills. Proficiency in multimedia tools and e-learning platforms. Strong organizational, project management, and team-handling abilities. Ability to design and deliver effective, engaging training programs. Educational Qualification: Graduation or MBA/PGDM (HR specialization). Extensive experience in Learning & Development within the insurance or financial services sectors. Why Join Us? A dynamic environment where your contributions directly influence employee and organizational growth. Opportunities to work with a diverse, cross-functional team across India. If you're passionate about shaping the future of learning and development in the health insurance space, we invite you to apply!

As the Lead Learning & Development, you will be instrumental in designing, delivering, and overseeing training programs focused on health insurance products and wellness initiatives. Your primary responsibility will be to ensure that employees, agents, and channel partner teams are equipped with up-to-date knowledge and skills. Your expertise will be pivotal in enhancing product understanding, driving behavioral enhancements, and fostering continuous professional development throughout the organization. You will be tasked with designing and conducting training programs on health insurance products for employees, agents, and channel partners. Keeping abreast of product changes and aligning training content with the latest offerings will be crucial. Additionally, you will be required to travel nationwide to conduct training sessions for various stakeholders. Developing customized soft-skill training programs for both sales and non-sales teams will be part of your role. Leading workshops to enhance customer service, communication, and professional conduct will also be essential. Continuous assessment and refinement of training programs based on feedback and performance data will be necessary. Creating and delivering tailored training for agents and channel partners to enhance their ability to sell health insurance products effectively will be a key responsibility. Addressing the unique needs of agents through focused training modules will also be part of your duties. Facilitating onboarding and orientation programs for new hires, promoting company culture and opportunities, will be crucial. Supporting continuous learning and professional development programs for new employees will also fall under your purview. You will be responsible for developing and delivering preparatory training to ensure employees and agents pass the IRDAI licensing exams. Providing study materials and conducting preparatory workshops to aid candidates in succeeding will be part of your responsibilities. Your role will involve creating product comparison tools, concise product one-pagers for the sales team, and engaging training materials such as presentations, manuals, and e-learning modules. Executing awareness campaigns to promote understanding of health insurance among employees and clients will also be essential. Designing and implementing a comprehensive Learning & Development strategy aligned with company goals will be a significant aspect of your role. Preparing and sharing monthly analytics and dashboards to track training outcomes and effectiveness, as well as maintaining a calendar of training sessions and development programs, will be crucial. The ideal candidate will have proven experience in Learning & Development, preferably in the insurance or financial services industry. Strong knowledge of health insurance products and regulatory requirements, excellent communication and presentation skills, proficiency in multimedia tools and e-learning platforms, strong organizational, project management, and team-handling abilities, and the ability to design and deliver effective, engaging training programs are essential. Educational qualification required is Graduation or MBA/PGDM with an HR specialization and extensive experience in Learning & Development within the insurance or financial services sectors. If you are passionate about shaping the future of learning and development in the health insurance space and desire to work in a dynamic environment where your contributions directly impact employee and organizational growth, we invite you to apply!,