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21 Job openings at Adit
About Adit

Adit is a health technology company that enhances patient engagement through its digital solutions, which include telehealth services and a patient management platform.

Sales Support Executive

Ahmedabad, Gujarat, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Description: The objective is to checking, approving and merging the leads process Per day 100 to 150 leads will be there( the leads which are cleaned by Sales Support Team- We called them Scrubbers)Checking and identifying each lead details from ZOHO CRM to research before approve the leads furtherAlways proper guidance to Our Scrubbers if they're seeking for help regarding leads cleaning and to help them in a positive waysReady to resolve Scrubber queriesCross check and keep the mandatory details in CRM before taking merging step forwardReady to complete daily and weekly leads checking targets in a smooth, polite way to reach monthly goals.Not to keep any pending workloads or any kind of burden which will be a trouble for team and in business as well Why Adit-We trust our people and offer flexible opportunities.Daytime work schedules for better work-life balance.Group of 500+ Agile, Smart, and Dynamic IT Professionals.Supportive and collaborative work environment.5 days working company (Monday - Friday). All weekends are Off!Great working and learning environmentCompany-Sponsored Medical Insurance!

Sales Support Executive

Ahmedabad, Gujarat

0 - 1 years

INR 0.18 - 0.2 Lacs P.A.

Remote

Full Time

Job Description: The objective is to checking, approving and merging the leads process Per day 100 to 150 leads will be there ( the leads which are cleaned by Sales Support Team- We called them Scrubbers) Checking and identifying each lead details from ZOHO CRM to research before approve the leads further Always proper guidance to Our Scrubbers if they're seeking for help regarding leads cleaning and to help them in a positive ways Ready to resolve Scrubber queries Cross check and keep the mandatory details in CRM before taking merging step forward Ready to complete daily and weekly leads checking targets in a smooth, polite way to reach monthly goals. Not to keep any pending workloads or any kind of burden which will be a trouble for team and in business as well Why Adit- We trust our people and offer flexible opportunities. Daytime work schedules for better work-life balance. Group of 500+ Agile, Smart, and Dynamic IT Professionals. Supportive and collaborative work environment. 5 days working company (Monday - Friday). All weekends are Off! Great working and learning environment Company-Sponsored Medical Insurance! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work from home Schedule: Evening shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person

RCM - Freshers

Ahmedabad, Gujarat, India

0 years

Not disclosed

On-site

Full Time

Experience: Freshers. Completes daily and additional tasks assigned in line with TAT. Completes assigned verifications/claims with speed and accuracy, as per client SLAs and no client escalations. Take leaves in a manner to avoid business impact, Always punctual to work. Should be able to learn new processes/adapt to new clients/changes in process. Knowledge of processes and procedures, Adheres and follows the processes and procedures completely. Communication and ability to work in a team proactively, goes out of the way to ensure the team succeeds. Good enough to handle conversations with Insurance reps Attentive to customer needs, customer satisfaction. Why Adit: We trust our people and offer flexible opportunities. Daytime work schedules for better work-life balance. Group of 500+ Agile, Smart, and Dynamic IT Professionals. Supportive and collaborative work environment. 5 days working company (Monday - Friday). All weekends are Off! Great working and learning environment Company-Sponsored Medical Insurance! Show more Show less

PPC Analyst

India

0 years

Not disclosed

Remote

Full Time

Job Responsibilities : Agency experience in managing multiple industries Overlooking the paid media management team with an emphasis on and expertise in Google Ads and/or Facebook Work strategically with other team members to manage and resolve challenging requests Overseeing PPC accounts and making recommendations on how to optimize them Brainstorm new and creative paid media campaign growth strategies Analyzing PPC trends and making data-driven decisions Training PPC Team members and other departments with respect to Paid Media Serving as Liason and working with other departments of Adit for smoothening of processes and other issues Accountable for all aspects of the paid media accounts performance Team Management and experience in different industries will be an added advantage Core Competencies : Excellent understanding of Paid Search marketing concepts and best practices Analytical mindset and critical thinking Excellent communication and interpersonal skills Should be a problem solver who analyzes campaigns and helps ppc team members achieve the KPIs. What We Offer : We trust our people and offer completely remote opportunities. Flexible work schedules for better work-life balance. Group of 500+ Agile, Smart, and Dynamic IT Professionals. Supportive and collaborative work environment. 5 days working company (Monday - Friday). All weekends are off! Great working and learning environment Company-sponsored medical Insurance! Show more Show less

Director of RCM

Ahmedabad, Gujarat, India

10 years

Not disclosed

On-site

Full Time

Overview : The Director of Revenue Cycle Management for Dental/Medical Billing plays a crucial role in overseeing and optimizing the entire revenue cycle process related to dental/medical billing. This position requires in-depth knowledge of the US healthcare system, dental billing practices, and proficiency in managing teams working in the US shift. Responsibilities: Visionary Leadership: Develop and articulate a compelling vision and mission for the dental RCM organization. Formulate and execute strategic initiatives that align with industry trends and client needs. Drive informed decision-making to propel the growth and success of the company. Team Building: Recruit, develop, and lead a high-performing team. Provide mentorship and guidance to senior executives and staff. Foster a positive organizational culture that encourages collaboration and growth. Operational Excellence: Oversee day-to-day operations, ensuring the seamless and effective functioning of revenue cycle processes. Implement best practices and foster a culture of continuous improvement within the organization. Financial Stewardship: Manage the financial health of the organization through meticulous budgeting and financial planning. Monitor key financial metrics and make data-driven decisions to optimize profitability. Client Engagement: Cultivate and maintain strong relationships with dental practices, healthcare providers, and clients. Tailor RCM services to meet client needs, consistently delivering exceptional service. Collaborate with clients to address concerns and ensure satisfaction. Regulatory Compliance: Stay updated on changes in medical billing regulations, coding guidelines, and compliance requirements. Ensure that the dental RCM processes align with industry standards and regulations. Spearhead comprehensive compliance programs within the organization. Innovation and Technology Leadership: Keep abreast of technological advancements in dental RCM and healthcare IT. Foster an innovative culture, evaluating and implementing cutting-edge technologies for efficiency. Team Empowerment: Risk Management: Identify, assess, and mitigate potential risks to the organization. Ensure compliance with robust risk management protocols. Performance Excellence: Establish and track key performance indicators (KPIs) to measure organizational success. Regularly assess and report on the performance of the dental RCM organization, implementing corrective actions as needed. Qualifications : Minimum of 10 years of experience in revenue cycle management. In-depth knowledge of US healthcare regulations and dental billing practices. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in using dental billing software and related technologies. Ability to work in a fast-paced environment and handle multiple priorities. Working Conditions: Full-time position, US shift hours. Office-based in Ahmedabad Why Adit? ► We trust our people and offer Hybrid opportunities. ► Flexible work schedules for better work-life balance. ► Group of 500+ Agile, Smart and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment ► Company-sponsored insurance of up to 10 Lacs! ► Visit www.adit.com for more details. Show more Show less

Assistant CSM - Digital Marketing

India

0 years

Not disclosed

Remote

Full Time

We are seeking a dedicated and skilled Client Success Manager/Assistant Client Success Manager to coordinate with our performance marketing, SEO, tech support, and website development teams to ensure we deliver exceptional value to our dental clients. The ideal candidate should possess a strong background in client relationship management and digital marketing, with a focus on understanding client needs and driving project success. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting relationships with dental clients. Serve as the primary point of contact for client inquiries and concerns, ensuring effective communication and understanding of their needs. Take calls, answer texts, and tickets as needed. Responding to them in a timely manner. Coordination with Internal Teams: Collaborate closely with performance marketing, SEO, tech support, and website development teams to align strategies and deliverables with client objectives. Project Management: Oversee the execution of digital marketing projects from inception to completion, ensuring they are delivered on time, within scope, and budget. Monitor project performance metrics and report outcomes to clients, providing insights for continuous improvement. Strategic Planning: Understand client business goals to develop tailored digital marketing strategies that enhance their online presence. Analyze market trends and competitor activities to inform strategic recommendations. Use practice analytical data to understand new patient behaviors and make adjustments to the marketing strategy to improve business outcomes. Client Satisfaction: Ensure high levels of client satisfaction through proactive communication and by addressing any client concerns promptly. Conduct regular check-ins with clients to assess satisfaction levels and gather feedback for service enhancement. Required Skills and Qualifications: Should be Comfortable to work in night-shift 6:30 pm to 3:30 am. Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in client servicing or account management within a digital marketing context. Strong understanding of performance marketing, SEO practices, tech support, and website development processes. Excellent communication skills, both verbal and written, with the ability to convey complex information in an easy to understand format. Experience handling MRR of multiple clients and ownership of contract renewals. Strong organisational skills with the ability to manage multiple projects simultaneously. Proficient in project management tools and CRM software. Preferred Qualifications: Experience working with dental or healthcare clients is a plus. Familiarity with digital marketing analytics tools to measure campaign performance. Experience with Google/Facebook Ads preferred. What We Offer: ► We trust our people and offer completely remote opportunities. ► Flexible work schedules for better work-life balance. ► Group of 500+ Agile, Smart, and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are off! ► Great working and learning environment ► Company-sponsored medical Insurance! Show more Show less

SEO Analyst

India

0 years

Not disclosed

Remote

Full Time

Candidate must have thorough Knowledge of SEO and excellent communication Hold experience working in Marketing Agency Experience Perform On page and off page activities to boost page rankings Working with Google Analytics and web master tools Keyword analysis Devising strategies to drive online traffic to the company website. Tracking conversion rates and making improvements to the website. Suggest and improve the usability, design, content and conversion of the company website. Evaluating customer research, market conditions, and competitor data. Excellence in written communication skills, strong vocabulary and command over English grammar. Handle Google updates effectively to manage ranking Monitoring overall website performance Excellent Expertise in planning and implementing SEO Strategies Strong understanding of current online marketing concepts, strategy, and best practice. Candidate must be comfortable to work in US working hours (3:00 pm to 12:00 am) Why Adit? We trust our people and offer completely remote opportunities. Group of 450+ Young, Agile and Dynamic IT Professionals Flexible work schedules for better work-life balance. Supportive and collaborative work environment. 5 days working company (Monday - Friday). All weekends are Off! Company Sponsored Medical Insurance. Show more Show less

Sales Development Representative

India

3 years

Not disclosed

On-site

Full Time

We are looking for a Sales Development Representative who is a skilled communicator, with convincing qualities. Experience in international Business development/ Sales is essential to this role. Job Role: Responsible for end-to-end sales pipeline management of potential Sales leads Utilize CRM for cold calling to generate new sales opportunities Identify prospect's needs and suggest appropriate products/services Team coordination to develop plans for sales goals and improvements for growth. Set up meetings or calls between (prospective) customers and sales executives Report to Sales Development Lead weekly, monthly, and quarterly results Track documented records of all approached clients with the list of remarks. Actively onboard new clients and manage your accounts accurately Participate in technical deep-dive sessions and ongoing sales coaching. Desired Candidate: 3+ Years of experience in Cold calling + Sales for US regions Prior experience as a Sales Development Representative with a track record of achieving sales quotas Excellent in both Verbal and Written communication Should be Comfortable to work in night-shift 6:30 pm to 3:30 am (Flexible up to 5:00 am) Why Adit? ► Flexible work schedules for better work-life balance. ► Group of 500+ Agile, Smart and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment ► Company Sponsored Insurance! Show more Show less

Quality Analyst - EHR

Ahmedabad, Gujarat, India

3 years

Not disclosed

On-site

Full Time

Responsibilities: ► Analysing the Requirements from client document ► Generate test cases based on the requirements and other documents ► Procure or create test data required for testing ► Execute Test Cases and Report defects along with Bug summary reports ► Re-Test issues and follow-up to closure. ► Proficient in Regression testing. ► Should independently handle end-to-end testing of the modules assigned. ► Should independently test on responsive website on various platform. Mobile/Tablet(Android/iPhone), Desktop, iMac ► Sound knowledge in testing methodology and testing techniques. ► Good communication skills (Verbal/Writing) Qualifications : ► At least 3 years of experience in Software testing ► Proven experience as a QA Tester with a focus on EHR testing. ► Experience with testing tools and frameworks for EHR testing. ► Knowledge of network protocols and troubleshooting skills. ► Excellent communication and collaboration skills. Why Adit? ► We trust our people and offer flexible opportunities. ► Flexible work schedules for better work-life balance. ► Group of 400+ Agile, Smart and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment ► Company Sponsored Insurance Show more Show less

Dental - Payment Specialist

Ahmedabad

2 years

INR 0.35 - 0.35 Lacs P.A.

Remote

Full Time

We are seeking an experienced Payment Posting and Adjustment Specialist to manage the accurate and timely posting of payments, adjustments, and write-offs for dental claims. The ideal candidate will ensure that all payment data is correctly reflected in the system and that discrepancies are efficiently resolved. Key Responsibilities : Accurately post insurance and patient payments to the correct accounts. Apply adjustments, write-offs, and refunds as needed per payer contracts and office policies. Having knowledge of various insurance portal to retrieve the EOBs Strong knowledge to reading EOBs Reconcile discrepancies between expected and received payments. Ensure payment posting complies with dental insurance guidelines and CDT coding. Communicate with insurance companies and patients regarding payment issues. Maintain accurate records of payment and adjustment transactions for auditing purposes. Desired Candidate 2+ years of experience in dental payment posting and adjustments. Proficient in dental billing software (e.g., Dentrix, Eaglesoft, Open Dental). Strong attention to detail and organizational skills. Knowledge of dental insurance policies, CDT coding, and payment reconciliation. Excellent communication skills for resolving payment discrepancies. Should be Comfortable to work in night-shift (06:30 pm to 03:30 am / 09:30 pm to 06:30 am ) Compensation & Benefits: Competitive salary based on experience. Health insurance. Paid time off and holiday benefits. Opportunities for growth and professional development. Company-sponsored dinner. Job Type: Full-time Pay: From ₹35,000.00 per month Benefits: Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Night shift Work Location: In person

Dental - Payment Specialist

Ahmedabad, Gujarat, India

2 years

Not disclosed

On-site

Full Time

Job Summary : We are seeking an experienced Payment Posting and Adjustment Specialist to manage the accurate and timely posting of payments, adjustments, and write-offs for dental claims. The ideal candidate will ensure that all payment data is correctly reflected in the system and that discrepancies are efficiently resolved. Key Responsibilities : Accurately post insurance and patient payments to the correct accounts. Apply adjustments, write-offs, and refunds as needed per payer contracts and office policies. Having knowledge of various insurance portal to retrieve the EOBs Strong knowledge to reading EOBs Reconcile discrepancies between expected and received payments. Ensure payment posting complies with dental insurance guidelines and CDT coding. Communicate with insurance companies and patients regarding payment issues. Maintain accurate records of payment and adjustment transactions for auditing purposes. Desired Candidate 2+ years of experience in dental payment posting and adjustments. Proficient in dental billing software (e.g., Dentrix, Eaglesoft, Open Dental). Strong attention to detail and organizational skills. Knowledge of dental insurance policies, CDT coding, and payment reconciliation. Excellent communication skills for resolving payment discrepancies. Should be Comfortable to work in night-shift (06:30 pm to 03:30 am / 09:30 pm to 06:30 am ) Compensation & Benefits: Competitive salary based on experience. Health insurance. Paid time off and holiday benefits. Opportunities for growth and professional development. Company-sponsored dinner. Show more Show less

SEO Assistant Manager

India

3 years

Not disclosed

Remote

Full Time

Job Summary: We are seeking a dynamic and experienced SEO Assistant Manager with a strong agency background, excellent communication skills, and a passion for client service and team leadership. The ideal candidate will be proactive, outgoing, and capable of leading SEO initiatives for international clients while managing a performance-driven team. Key Responsibilities: Plan, execute, and manage SEO strategies across live client accounts. Oversee day-to-day operations and performance of SEO team. Conduct regular keyword research, competitor analysis, and SEO audits. Guide the team on on-page, off-page, and technical SEO best practices. Actively coordinate with clients for reporting, feedback, and campaign strategy discussions. Ensure timely and quality delivery of SEO projects and monthly reports. Stay up-to-date with the latest SEO trends, tools, and algorithm updates. Train and mentor junior team members to enhance their skill sets and improve overall team performance. Key Requirements: Minimum 3+ years of marketing agency experience with active involvement in live accounts and client coordination. Proven track record of handling international clients (UK, USA, AUS, NZ, preferred). Strong leadership abilities with experience in managing teams of 5–8 members . Excellent English communication skills. Proficiency in SEO tools like Google Analytics, Search Console, SEMrush, Ahrefs, Screaming Frog, Moz, etc. Solid understanding of search engine algorithms, website performance metrics, and technical SEO. Ability to multitask, prioritize, and work effectively in a fast-paced, deadline-driven environment Candidate must be comfortable working (3:00 pm to 12:00 am). Why Adit? We trust our people and offer completely remote opportunities. Group of 500+ Young, Agile and Dynamic IT Professionals Flexible work schedules for better work-life balance. Supportive and collaborative work environment. 5 days working company (Monday - Friday). All weekends are Off! Company-Sponsored Medical Insurance. Show more Show less

PPC Account Manager

India

3 years

Not disclosed

Remote

Full Time

We are seeking an experienced and results-driven PPC Account Manager with a strong background in managing SEM campaigns using Google Ads and other PPC platforms, experience leading high-performing teams, and a proven track record in client-facing roles across multiple industries, including SaaS. Key Responsibilities: Develop, implement, and optimize PPC campaigns across Google Ads and other SEM platforms to meet client KPIs. Manage and mentor a team of 8–10 PPC specialists, ensuring quality control and performance excellence. Act as the primary point of contact for clients, providing strategic insights, regular performance reports, and campaign recommendations. Collaborate with clients in the US, Canada, UK, and Australia, ensuring cultural and business alignment with their marketing goals. Develop customized strategies for clients from a range of industries including but not limited to eCommerce, B2B, SaaS, healthcare, and retail. Stay up to date with industry trends, algorithm changes, and best practices in digital marketing and paid advertising. Requirements: Minimum 3+ years of Digital Marketing Agency experience. Proven track record of handling international clients (UK, USA, AUS, NZ, preferred). Strong leadership abilities with experience in managing teams of 5–8 members. Excellent English communication skills. 5+ years of hands-on experience in PPC campaign management using Google Ads, Bing Ads, Facebook/Meta Ads. Experience with Google Analytics, Tag Manager, Data Studio (Looker Studio), SEMrush, Ahrefs, SpyFu, WordStream Experience managing a team of 8–10 people, with strong leadership and performance management skills. Candidate must be comfortable working (3:00 pm to 12:00 am). Why Adit? We trust our people and offer completely remote opportunities. Group of 500+ Young, Agile and Dynamic IT Professionals Flexible work schedules for better work-life balance. Supportive and collaborative work environment. 5 days working company (Monday-Friday). All weekends are Off! Company-Sponsored Medical Insurance. Show more Show less

Technical Support Representative

India

0 years

Not disclosed

Remote

Full Time

Job Description: We are seeking a highly motivated and customer-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to customers utilizing our Software as a Service (SaaS) products primarily through voice channels. You will be the first point of contact for customers experiencing technical issues and will provide prompt and effective resolutions to ensure customer satisfaction. Responsibilities: Provide excellent technical support to customers via phone and other voice channels. Troubleshoot and resolve software and technical issues related to our SaaS products. Assist customers with product installation, configuration, and usage inquiries. Document all customer interactions, including details of the issue and steps taken for resolution, in our ticketing system. Escalate complex technical issues to the appropriate teams, such as developers or senior support staff, while ensuring timely and accurate communication with the customer. Collaborate with cross-functional teams to address customer concerns and provide feedback on product improvements. Stay up-to-date with product knowledge, industry trends, and best practices to enhance technical support delivery. Contribute to the development and maintenance of support documentation, knowledge base articles, and FAQs. Provide exceptional customer service by ensuring high customer satisfaction and timely issue resolution. Requirements: Willing to work in US shift (8:00pm to 5:00am IST) Education should be in tech background like Computer engineering/ Computer science / MCA/ MSCIT/B.tech/ M.tech etc. Proven work experience as a Technical Support Specialist or similar role, preferably with a focus on voice support and SaaS products. Strong technical aptitude and ability to troubleshoot and resolve software-related issues. Excellent verbal communication skills and the ability to effectively communicate complex technical concepts to customers in a clear and concise manner. Familiarity with SaaS products and a good understanding of the underlying technologies and concepts. Proficiency in using ticketing systems or customer relationship management (CRM) tools to manage customer interactions and track support cases. Ability to work independently, prioritize tasks, and manage time effectively to meet customer support SLAs. Patience, empathy, and a customer-centric approach to provide exceptional support experiences. Flexibility to work in shifts, including evenings and weekends, to provide coverage for customer support operations. Should be customer centric and expert in troubleshooting & diagnostic skills. Must have excellent written and verbal communication skills preferably looking for people who worked with overseas clients. Knowledge of product installation and implementation is a plus. Knowledge on VOIP, routers, networking, switches will be added advantage. Why Adit? ► We trust our people and offer completely remote opportunities. ► Flexible work schedules for better work-life balance. ► Group of 460+ Agile, Smart and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment ► Company Sponsored Insurance! Show more Show less

Sales AE

India

5 years

None Not disclosed

Remote

Full Time

About the Job The Sales Account Executive is responsible for providing demonstrations of Adit's (SaaS) product to potential clients, Sales Account Executive should be highly skilled in presenting complex technical concepts in a clear and concise manner and have excellent client acquisition skills. Should have experience working with Global clients. Responsibilities: Collaborate with the SDR team to identify potential clients and assist in the sales process. Keep an eye on the Sales pipeline and build demos as needed prior to client meetings in partnership with the SDR team. Provide demonstrations of the SaaS product (Adit) to doctors or practice owners via online presentations in order to convert scheduled demos into closed deals. Act as a Product evangelist for Adit, staying up to date on new features and functionality. Coordinate with the client onboarding team once the deal is closed in order to proceed with the onboarding formalities. Stay on top of updates in current apps and new launch schedules for enhanced results. Prepare daily-weekly reports and update them in Zoho CRM. Desired Candidate: 5+ years of experience in a customer-facing technical role, preferably in the SaaS industry Self starter with Go-getter attitude. Excellent presentation and communication skills (Preferably American accent) Strong technical aptitude and ability to understand complex technical concepts Customer service-oriented mindset and ability to build strong relationships with customers Ability to work independently and take ownership of customer interactions Experience with CRM software and product demo tools a plus Should be Comfortable to work in night-shift 6:30 pm to 3:30 am (Flexible up to 5:00 am) Experience with sales CRM is a plus Why Adit? ► We trust our people and offer completely remote opportunities. ► Flexible work schedules for better work-life balance. ► Group of 500+ Agile, Smart, and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment

SaaS Onboarding Speciaist (Spanish)

India

0 years

None Not disclosed

On-site

Full Time

Job Summary : We are seeking a highly motivated and skilled Tech Onboarding Specialist to join our team. As a Tech Onboarding Specialist, you will be responsible for guiding customers through the onboarding process of our SaaS product. You will play a critical role in ensuring that customers have a smooth and successful transition, ultimately driving customer satisfaction and retention. 📌 Spanish communication is a must — the ideal candidate should be fluent in both English and Spanish to effectively support our diverse customer base across the US and Latin America. Responsibilities: Serve as the primary point of contact for customers during the onboarding process, providing exceptional customer service and support. Conduct product demonstrations and training sessions to educate customers on the features, functionality, and best practices of our SaaS product. Collaborate with customers to understand their specific requirements, goals, and challenges, and provide tailored recommendations and solutions. Guide customers through the implementation and configuration of our SaaS product, ensuring a seamless and efficient onboarding experience. Troubleshoot technical issues and provide timely resolution or escalate to the appropriate teams when necessary. Create and maintain comprehensive product documentation, including user guides, tutorials, FAQs, and knowledge base articles. Continuously update product knowledge to stay informed about new features, enhancements, and industry trends. Collaborate closely with cross-functional teams, including sales, customer success, and product development, to ensure a cohesive customer experience. Qualifications: Previous experience as a tech onboarding specialist or in a similar role in a SaaS company is highly preferred. Fluency in Spanish and English is mandatory – both written and verbal. Excellent communication and interpersonal skills, with the ability to effectively convey technical information to both technical and non-technical audiences. Strong convincing skills to guide customers through the onboarding process and address any concerns or objections. Exceptional customer service mindset with a focus on providing an outstanding customer experience. Proven ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced environment. Technical proficiency and a solid understanding of SaaS products and cloud-based technologies. Detail-oriented with strong organizational and problem-solving skills. Proficient in using productivity tools, CRM software, and collaboration platforms. Flexibility to work the US shift (6:30 PM to 3:30 AM IST) to align with the needs of our US-based customers.

Sr. UX-UI Designer

India

5 years

None Not disclosed

Remote

Full Time

We are seeking a highly skilled and experienced Sr. UX-UI Designer to join our Marketing Team. The ideal candidate will have 5+ years of experience in UX-UI design and will be responsible for creating visually appealing and innovative designs for various marketing and branding materials. The Sr. UX-UI Designer will work closely with the VP of Marketing and other team members to ensure that the designs meet the company's standards and objectives. Roles and Responsibilities: Own the end-to-end UX/UI design process from user research to final implementation. Translate business and user needs into wireframes, user flows, mockups, and high-fidelity designs. Design scalable, accessible, and responsive interfaces across web and mobile platforms. Collaborate with Product Managers to understand requirements, define user personas, and map user journeys. Conduct and analyze usability testing, user interviews, and data to iterate designs. Maintain and evolve a consistent design system and UI style guide. Work with developers to ensure design accuracy and smooth implementation. Advocate for best practices in UX and stay current on design trends and tools. Requirements : 5+ years of UX/UI design experience, with at least 2 years in a SaaS product environment . Strong portfolio showcasing design thinking, UX processes, and pixel-perfect UI designs. Proficiency in Figma (preferred), Sketch, Adobe Creative Suite, and prototyping tools. Experience in user research methodologies and usability testing. Understanding of front-end development (HTML/CSS) is a plus. Excellent English communication and collaboration skills. Strong attention to detail and problem-solving mindset. Why Adit? We trust our people and offer completely remote opportunities. Flexible work schedules for better work-life balance. Group of 550+ Agile, Smart and Dynamic IT Professionals. Supportive and collaborative work environment. 5 days working company (Monday - Friday). All weekends are Off! Great working and learning environment. Company-Sponsored Insurance.

Tech Oboarding Specialist

India

0 years

None Not disclosed

On-site

Full Time

Job Summary : We are seeking a highly motivated and skilled Tech Onboarding Specialist to join our team. As a Tech Onboarding Specialist, you will be responsible for guiding customers through the onboarding process of our SaaS product. You will play a critical role in ensuring that customers have a smooth and successful transition, ultimately driving customer satisfaction and retention. 📌 Spanish communication is a must — the ideal candidate should be fluent in both English and Spanish to effectively support our diverse customer base across the US and Latin America . Responsibiliti e s:Serve as the primary point of contact for customers during the onboarding process, providing exceptional customer service and suppor t.Conduct product demonstrations and training sessions to educate customers on the features, functionality, and best practices of our SaaS produc t.Collaborate with customers to understand their specific requirements, goals, and challenges, and provide tailored recommendations and solution s.Guide customers through the implementation and configuration of our SaaS product, ensuring a seamless and efficient onboarding experienc e.Troubleshoot technical issues and provide timely resolution or escalate to the appropriate teams when necessar y.Create and maintain comprehensive product documentation, including user guides, tutorials, FAQs, and knowledge base article s.Continuously update product knowledge to stay informed about new features, enhancements, and industry trend s.Collaborate closely with cross-functional teams, including sales, customer success, and product development, to ensure a cohesive customer experienc e. Qualificati o ns:Previous experience as a tech onboarding specialist or in a similar role in a SaaS company is highly preferr ed.Fluency in Spanish and English is mandatory – both written and verb al.Excellent communication and interpersonal skills, with the ability to effectively convey technical information to both technical and non-technical audienc es.Strong convincing skills to guide customers through the onboarding process and address any concerns or objectio ns.Exceptional customer service mindset with a focus on providing an outstanding customer experien ce.Proven ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced environme nt.Technical proficiency and a solid understanding of SaaS products and cloud-based technologi es.Detail-oriented with strong organizational and problem-solving skil ls.Proficient in using productivity tools, CRM software, and collaboration platfor ms.Flexibility to work the US shift (6:30 PM to 3:30 AM IST) to align with the needs of our US-based custome rs.

SaaS Onboarding Specialist (Spanish)

India

0 years

None Not disclosed

On-site

Full Time

Job Summary : We are seeking a highly motivated and skilled Tech Onboarding Specialist to join our team. As a Tech Onboarding Specialist, you will be responsible for guiding customers through the onboarding process of our SaaS product. You will play a critical role in ensuring that customers have a smooth and successful transition, ultimately driving customer satisfaction and retention. 📌 Spanish communication is a must — the ideal candidate should be fluent in both English and Spanish to effectively support our diverse customer base across the US and Latin America. Responsibilities : Serve as the primary point of contact for customers during the onboarding process, providing exceptional customer service and support. Conduct product demonstrations and training sessions to educate customers on the features, functionality, and best practices of our SaaS product. Collaborate with customers to understand their specific requirements, goals, and challenges, and provide tailored recommendations and solutions. Guide customers through the implementation and configuration of our SaaS product, ensuring a seamless and efficient onboarding experience. Troubleshoot technical issues and provide timely resolution or escalate to the appropriate teams when necessary. Create and maintain comprehensive product documentation, including user guides, tutorials, FAQs, and knowledge base articles. Continuously update product knowledge to stay informed about new features, enhancements, and industry trends. Collaborate closely with cross-functional teams, including sales, customer success, and product development, to ensure a cohesive customer experience. Qualifications : Previous experience as a tech onboarding specialist or in a similar role in a SaaS company is highly preferred. Fluency in Spanish and English is mandatory – both written and verbal. Excellent communication and interpersonal skills, with the ability to effectively convey technical information to both technical and non-technical audiences. Strong convincing skills to guide customers through the onboarding process and address any concerns or objections. Exceptional customer service mindset with a focus on providing an outstanding customer experience. Proven ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced environment. Technical proficiency and a solid understanding of SaaS products and cloud-based technologies. Detail-oriented with strong organizational and problem-solving skills. Proficient in using productivity tools, CRM software, and collaboration platforms. Flexibility to work the US shift (6:30 PM to 3:30 AM IST) to align with the needs of our US-based customers.

Sales Development Representative

India

3 years

None Not disclosed

On-site

Full Time

We are looking for a Sales Development Representative who is a skilled communicator, with convincing qualities. Experience in international Business development/ Sales is essential to this role. Job Role: Responsible for end-to-end sales pipeline management of potential Sales leads Utilize CRM for cold calling to generate new sales opportunities Identify prospect's needs and suggest appropriate products/services Team coordination to develop plans for sales goals and improvements for growth. Set up meetings or calls between (prospective) customers and sales executives Report to Sales Development Lead weekly, monthly, and quarterly results Track documented records of all approached clients with the list of remarks. Actively onboard new clients and manage your accounts accurately Participate in technical deep-dive sessions and ongoing sales coaching. Desired Candidate: 3+ Years of experience in Cold calling + Sales for US regions Prior experience as a Sales Development Representative with a track record of achieving sales quotas Excellent in both Verbal and Written communication Should be Comfortable to work in night-shift 6:30 pm to 3:30 am (Flexible up to 5:00 am) Why Adit? ► Flexible work schedules for better work-life balance. ► Group of 550+ Agile, Smart and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment ► Company Sponsored Insurance!

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Adit

Adit

Adit

|

Health Technology

Kennesaw

51-200 Employees

21 Jobs

cta

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Job Titles Overview

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