Manage ophthalmic products sales and inquiries from assigned international sales territories. Provide support to distributors in the assigned sales territory and work with distributors to generate new leads. Work with existing clients on new products or changes to current products. Expert understanding of the cost elements in export with respect to margins, landing costs. Development of business through customer acquisition by means of various marketing strategies we set from time to time. Maintained liaison with existing customer for leads Work on customer retention process. Participate in medical exhibitions held every year to collect direct data of relevant customers. Listening to the customers and setting their requirements and expectations on the spot to provide quick response to their inquiries. Building customer loyalty and gaining customer trust by solving their existing problems. Maintaining export orders and shipment process. To prepare cost sheet in Excel. To assist in handling of customer complaints / feedback. To check all specification & description from purchase indent onwards before releasing PO To forecast the requirements and intimate to the production department on regular basis. Provide excelled product information, demonstrated features and operation of product. Negotiated and participate in the delivery of product. Assisted in payment procedures Made follow up calls to ensure customer satisfaction Preferred Candidates: Candidates residing within 25 km of Delhi or Delhi NCR Immediate joiners preferred (maximum joining time 1 month)
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