Technology Head- Edtech

Technical Head – EdTech

Position : Technical Head

Location : Hyderabad

CTC: 25- 50 lac

Key Responsibilities

Planning and Strategy Development

• Identify and evaluate advanced EdTech tools aligned with strategic objectives.
• Design scalable Hi-Tech, Mid-Tech, and Low-Tech implementation models.
• Develop a detailed technical implementation roadmap for selected platforms.
• Plan platform scalability to support growth and ensure high availability.
• Define risk mitigation strategies for implementation and usage phases.

Deployment and Implementation

• Lead platform customization for regional, linguistic, and pedagogical relevance.
• Manage complete implementation lifecycle including infrastructure setup (servers/cloud/connectivity).
• Organize onboarding and training for internal teams and educators.
• Ensure timely deployment and operational readiness across all levels.

Product and Solution Evaluation

• Develop and execute structured testing protocols (including UAT).
• Gather and document technical, functional, and financial requirements.
• Lead vendor engagement, pricing negotiations, and contract finalization.
• Oversee vendor performance, renewals, upgrades, and support commitments.
• Monitor platforms for bugs and implement updates and improvements.

Technical Support & Maintenance

• Establish a reliable system for technical support and ticket resolution.
• Implement tools for real-time monitoring and performance tracking.
• Manage upgrades and compatibility across software versions and systems.
• Prepare and maintain user guides, FAQs, and troubleshooting documentation.

Monitoring and Evaluation

• Create dashboards and analytics tools to monitor usage and outcomes.
• Analyze user feedback to identify gaps and inform enhancements.
• Deliver periodic reports to leadership with actionable insights.

Collaboration & Coordination

• Work closely with academic, administrative, and IT teams for integrated execution.
• Collaborate with open-source communities for platform enhancements.
• Maintain clear, proactive communication channels with internal and external stakeholders.

Qualifications & Experience

Essential:

• Bachelor’s/Master’s in Computer Science, IT, or related discipline.
• 6–10 years of relevant experience, including EdTech platform deployment.
• Expertise in integrating third-party and open-source software solutions.
• Experience with APIs, SDKs, Python, JavaScript, PHP, and cloud services (AWS/GCP/Azure).
• Knowledge of data security protocols and server/infrastructure management.

Preferred:

• Experience with platforms such as Moodle, Kolibri, or similar.
• Prior exposure to global EdTech implementations and multilingual environments.

Working Conditions

• Commitment

  : Full-time with flexibility for cross-time zone collaboration.

• Travel

  : Periodic travel for vendor coordination and regional rollouts.

Expected Outcomes

• Effective deployment of Low-Tech, Mid-Tech, and Hi-Tech learning solutions.
• Seamless integration and long-term stability of platforms.
• High user engagement and platform adoption post-training.
• Ongoing optimization and updates to maintain performance.
• Comprehensive documentation of all implementations and evaluations.