Technical Support Specialist

Support Engineer (Middle)

Quod Financial is at the forefront of OMS/EMS trading technologies, driving innovation with cutting-edge solutions like algorithmic trading, intelligent order routing, and AI/ML-powered decision-making tools. We empower financial institutions to navigate the complexities of global markets with confidence.

What Makes This Role Special?

• Real Impact

  : You'll be the first line of support for our clients, including banks, hedge funds, and trading institutions, helping them solve real-world challenges.

• Fast Learning Curve

  : Work with state-of-the-art trading technologies and gain hands-on experience with automation, APIs, microservices, scripts and more.

• Global Exposure

  : Collaborate with teams and clients worldwide, refining your communication skills and cultural understanding.

What We’re Looking For

• Technical Enthusiast

  : You’re comfortable navigating Linux (CLI), writing bash or Python scripts, and working with SQL.

• Problem Solver

  : Tackling challenges head-on and finding solutions excites you.

• Strong Communicator

  : You excel at explaining complex issues clearly and effectively.

• Resilient and Calm Under Pressure

  : Thriving in a high-paced environment energizes you.

• Language Pro

  : Upper-intermediate spoken English to engage confidently with international clients.

Your Mission

• Be the bridge between the client and internal teams, ensuring seamless communication.
• Support of the product, which includes the backend microservices, script, interfaces, and trading APIs (FIX, REST).
• Collaborate with development, QA, and management to troubleshoot and enhance our solutions.

Why Quod Financial?

• Work with cutting-edge financial technologies that shape the global trading landscape.
• Join a supportive team that values innovation, and creativity where you will have a clear path to grow.
• Unlock opportunities to grow within a global company at the intersection of finance and tech.