Technical Support Specialist

Company Description

Welcome to Vasu Travel & Tourism LLC, your partner for comprehensive travel solutions. We offer competitive travel tickets, streamlined visa assistance, and reliable transfers for both B2B and B2C clients. Our expert team ensures seamless travel experiences for corporate and personal travel needs with round-the-clock support. Customized solutions cater to unique travel requirements, guaranteeing a hassle-free journey. Trust Vasu Travel & Tourism LLC for all your travel needs and visit us at https://vasutravel.com to start planning your next trip.

Role Description

This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. Daily tasks include responding to customer inquiries, diagnosing technical problems, and providing step-by-step solutions. This role requires strong analytical skills to understand and resolve customer issues efficiently.

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and ensuring Customer Satisfaction skills
• Strong Analytical Skills to diagnose and resolve issues
• Excellent communication skills
• Ability to work independently and remotely
• Experience in the travel and tourism industry is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field