We moved! Follow our new page on LinkedIn @ https://www.linkedin.com/company/TungstenAutomation ---- Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future. For more information, https://www.tungstenautomation.com.
Hyderabad
INR Not disclosed
Work from Office
Internship
Tungsten Development is seeking Technical Support Intern to work within the Technical Support division. You will work within a fast-paced environment alongside our Technical Support department and are responsible for interacting with customers, verifying, researching, and correcting contract records, as well as supporting the Process Support Analyst team to drive business efficiency improvements. Performing intake of phone calls to Support, acting as first contact demonstrating exceptional customer service ability Opening tickets for customers and Partners with accuracy and attention to detail Reviewing inbound Support email and tickets, actioning as per policy Alerting on status of Support incident backlog Researching maintenance and support terms for all customers and linking the appropriate asset where applicable Resetting and consolidating organizational customer records Facilitating data integrity within internal systems Performing basic enterprise licensing support functions (i.e. license resets, providing trial and eval licenses, cancelations) Obtaining and recording shipping tracking information Editing and updating internal documentation Investigating, evaluating, and recommending improvements to departmental policies and procedures Identifying Maintenance and Support revenue opportunities Special projects as dictated by business need While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Skills Strong, structured analytical skills Excellent time/project management skills Strong and effective English language communications: verbal, listening, written and presentation skills Strong interpersonal skills Professional demeanor Exceptional customer service skills with effective follow-through Willingness to own problems and see them to completion Ability to work under pressure in a fast-paced production environment Excellent keyboard/data entry skills (speed & accuracy) Self-starter and able to work independently Ability to adhere to shift scheduling Required Experience Enrolled as an undergraduate or graduate student at an accredited college, university or technical/vocational institution. Have a minimum GPA of 3.0
Hyderabad
INR 13.0 - 17.0 Lacs P.A.
Work from Office
Full Time
tion"> The AI Automation Specialist is responsible for designing, developing, and implementing AI-driven automation solutions to optimize business processes. They work closely with cross-functional teams to identify automation opportunities, create AI models, and deploy automated workflows to enhance efficiency and productivity. Key Responsibilities Identify Automation Opportunities Collaborate with stakeholders to identify and prioritize business processes for automation Conduct feasibility studies and cost-benefit analyses for potential automation projects Design and Develop AI Models Create and train AI models using machine learning algorithms and techniques Ensure the accuracy and reliability of AI models through rigorous testing and validation I mplement Automated Workflows Develop and deploy automated workflows using AI models and automation tools Monitor and maintain automated workflows to ensure optimal performance Provide Training and Support Train end-users on the use of AI-driven automation solutions Provide ongoing support and troubleshooting for automated workflows Drive Process Improvement Continuously evaluate and improve existing automation solutions Stay up-to-date with the latest advancements in AI and automation technologies Required Skills Proven experience as an AI Automation Specialist or similar role in AI-driven automation projects Strong understanding of machine learning algorithms and techniques Proficiency in programming languages such as Python, R, or Java Experience with AI frameworks and libraries such as TensorFlow, PyTorch, or scikit-learn Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Required Experience Bachelors degree in Computer Science, Engineering, or a related field Experience with cloud platforms such as AWS, Azure, or Google Cloud Familiarity with robotic process automation (RPA) tools such as UiPath or Automation Anywhere Certifications in AI or machine learning
Hyderābād
INR Not disclosed
On-site
Part Time
Management and staff in Tungsten Automation's Software Engineering job family help the company to build and improve new and/or existing software products and their applications that we sell to our customers. The position of Sr. Software Engineer requires that appointees are capable of making independent technical decisions on assigned work. Sr. Software Engineers should be capable of independently performing most, if not all, of the following tasks: Contributing to product ideas and innovation Evaluating product roadmaps (working with Product Management, among other internal partners) to determine design and programming development requirements to meet customer needs (includes evaluating existing products and applications to enhance these and/or designing new products and applications) Conducting research, where appropriate and needed, to solve specific design problems Creating product and/or applications’ architecture and design documentation to specify engineering development requirements Writing/developing code for new, existing or enhanced software products and applications Working with various internal partners (such as Quality Assurance) to test new or enhanced products and their applications Participating in cross-functional build/configuration activities to ensure overall effective and efficient new or enhanced engineering design Contributing to downstream business activities such as technical publications and other technical communications’ tool development to ensure streamlined and effective end-user use of Tungsten Automation's software products and their applications Ensuring new or updated releases are completed on-time, on-target, on-budget and without compromise to quality Supporting other internal and external partners/stakeholders/customers, as and when appropriate, in responding to technical inquiries Staying abreast of industry and field developments; remaining current in the latest technologies and functionalities, as well as ever-evolving needs of customers and their customers While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Skills Expertise in PowerBI Tool Good Hands-on with SQL Good to have C# or any programming language with OOPS concepts Required Experience Candidates for this position should hold the following qualifications, have the following experience, and be able to demonstrate the following competencies to be considered as a suitable applicant. Please note that except where specified as “preferred,” or as a “plus,” all points listed below are considered minimum requirements. Bachelors Degree in a related discipline is strongly preferred Typically has 5-7 years’ relevant technical experience Has a minimum of 1 or more years’ previous experience with similar product lines or subject areas as Tungsten Automation Must demonstrate the ability to work independently on larger or more complex departmental assignments Tungsten Automation is an Equal Opportunity Employer M/F/D/V
Hyderābād
INR 4.0 - 6.855 Lacs P.A.
On-site
Part Time
This position is responsible for supporting a variety of DevOps and operational activities across the worldwide product development department. This position will work with a variety of technologies and tools used in the development of our hardware and software products. Principal DevOps will have the opportunity to learn and build tools and processes that support mission critical infrastructure This position reports directly to the Manager, DevOps. The DevOps team colleagues for this position are distributed globally, with several team members located in Irvine, CA. Required Skills Responsibilities Include: Support software build and release efforts: Create, set up, and maintain build servers Review build results and resolve build problems Plan, manage, and control product releases Validate, archive, and escrow product releases Maintain and administer DevOps tools, including source control, defect management, project management, and other systems. Develop scripts and programs to automate process and integrate tools. Resolve help desk requests from worldwide product development staff. Participate in team and process improvement projects. Familiarity with virtualization technologies (VMWare, Hyper-V, Docker) Interact with product development teams to plan and implement tool and build improvements. Research and stay current on SCM issues and technologies. Perform other duties as assigned. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Experience Qualifications A Bachelor’s degree or equivalent experience. 7 or more years’ experience with DevOps and/or Software Configuration Management tools, concepts, and processes. 7 or more years software development experience. Familiar with software build processes and related tools (Jenkins, Azure DevOps Services, Github, etc..) Must have hands-on experience on YAML Exposure on Build Tools like MSbuild, NANT, XCode Experience with common scripting languages, such as Perl, VB Script, PowerShell, Windows batch, and UNIX shell scripting. Experience with Windows, Linux, and Unix operating systems and web servers. Very good written and spoken English. Familiarity with object-oriented concepts and programming in C#, VB.Net, C++, COM, Java, and Visual Basic 6 would be beneficial. Familiar with software build processes and related tools. Exposure on Creating and Maintaining vCenter/VMware vSphere 6.5 Familiar with source control systems such as Perforce, ClearCase, or Subversion. Experience working with developers to resolve development issues related to source control systems. Familiarity with Microsoft SharePoint administration and development would be beneficial. No domestic and/or international travel
Hyderabad
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
tion"> Management and staff in Tungsten Automations Software Engineering job family help the company to build and improve new and/or existing software products and their applications that we sell to our customers. The position of Sr. Software Engineer requires that appointees are capable of making independent technical decisions on assigned work. Sr. Software Engineers should be capable of independently performing most, if not all, of the following tasks: Contributing to product ideas and innovation Evaluating product roadmaps (working with Product Management, among other internal partners) to determine design and programming development requirements to meet customer needs (includes evaluating existing products and applications to enhance these and/or designing new products and applications) Conducting research, where appropriate and needed, to solve specific design problems Creating product and/or applications architecture and design documentation to specify engineering development requirements Writing/developing code for new, existing or enhanced software products and applications Working with various internal partners (such as Quality Assurance) to test new or enhanced products and their applications Participating in cross-functional build/configuration activities to ensure overall effective and efficient new or enhanced engineering design Contributing to downstream business activities such as technical publications and other technical communications tool development to ensure streamlined and effective end-user use of Tungsten Automations software products and their applications Ensuring new or updated releases are completed on-time, on-target, on-budget and without compromise to quality Supporting other internal and external partners / stakeholders / customers , as and when appropriate, in responding to technical inquiries Staying abreast of industry and field developments; remaining current in the latest technologies and functionalities, as well as ever-evolving needs of customers and their customers While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Skills Expertise in PowerBI Tool Good Hands-on with SQL Good to have C# or any programming language with OOPS concepts Required Experience Candidates for this position should hold the following qualifications, have the following experience, and be able to demonstrate the following competencies to be considered as a suitable applicant. Please note that except where specified as preferred, or as a plus, all points listed below are considered minimum requirements. Bachelors Degree in a related discipline is strongly preferred Typically has 5-7 years relevant technical experience Has a minimum of 1 or more years previous experience with similar product lines or subject areas as Tungsten Automation Must demonstrate the ability to work independently on larger or more complex departmental assignments Tungsten Automation is an Equal Opportunity Employer M/F/D/V This position is located at The V IT Park, Capella Building, Floor 6, Plot No. 17, Software Units Layout, Madhapur, Hyderabad, TG.
Hyderabad
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
tion"> This position is responsible for supporting a variety of DevOps and operational activities across the worldwide product development department. This position will work with a variety of technologies and tools used in the development of our hardware and software products. Principal DevOps will have the opportunity to learn and build tools and processes that support mission critical infrastructure This position reports directly to the Manager, DevOps. The DevOps team colleagues for this position are distributed globally, with several team members located in Irvine, CA. Required Skills Responsibilities Include: Support software build and release efforts: Create, set up, and maintain build servers Review build results and resolve build problems Plan, manage, and control product releases Validate, archive, and escrow product releases Maintain and administer DevOps tools, including source control, defect management, project management, and other systems. Develop scripts and programs to automate process and integrate tools. Resolve help desk requests from worldwide product development staff. Participate in team and process improvement projects. Familiarity with virtualization technologies (VMWare, Hyper-V, Docker) Interact with product development teams to plan and implement tool and build improvements. Research and stay current on SCM issues and technologies. Perform other duties as assigned. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Experience Qualifications A Bachelor s degree or equivalent experience. 7 or more years experience with DevOps and/or Software Configuration Management tools, concepts, and processes. 7 or more years software development experience. Familiar with software build processes and related tools (Jenkins, Azure DevOps Services, Github, etc..) Must have hands-on experience on YAML Exposure on Build Tools like MSbuild, NANT, XCode Experience with common scripting languages, such as Perl, VB Script, PowerShell, Windows batch, and UNIX shell scripting. Experience with Windows, Linux, and Unix operating systems and web servers. Very good written and spoken English. Familiarity with object-oriented concepts and programming in C#, VB.Net, C++, COM, Java, and Visual Basic 6 would be beneficial. Familiar with software build processes and related tools. Exposure on Creating and Maintaining vCenter/VMware vSphere 6.5 Familiar with source control systems such as Perforce, ClearCase, or Subversion. Experience working with developers to resolve development issues related to source control systems. Familiarity with Microsoft SharePoint administration and development would be beneficial. No domestic and/or international travel This position is located at The V IT Park, Capella Building, Floor 6, Plot No. 17, Software Units Layout, Madhapur, Hyderabad, TG.
Hyderābād
INR 25.72898 - 25.72898 Lacs P.A.
On-site
Part Time
The Cloud Operations Engineer, Cloud Services assists in the support, and management of the software components of the Tungsten Automation Corporation Cloud Solutions technology stack. Engineers are expected to provide first-class system operation and support to the Tungsten Automation Corporation Software cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, customers, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of Cloud Solutions customer and partners. Key Responsibility: Specific responsibilities include, but are not limited to, the following: Application operation Duties Attend to escalations from 2nd line Support where combined technical understanding, platform, process and application knowledge is needed. Technical Application and Customer deployment Cloud Platform operations Monitor system status, activity, performance metrics and capacity Participate in weekly on call rotation Maintain current system patches and updates Be first line of contact for daily operations towards our vendors Maintain up-to-date records of all system assets and licenses Manage storage volumes and resources effectively Monitor the elasticity of cloud solutions and report irregularities and identify possible incidents Monitor vendor performance periodically to ensure that service levels and commitments are being met by both sides Required Experience This position requires the following education and experience: Working experience with either AWS or Azure or both Working experience with Linux and or Windows Server Information Technology-related college degree or equivalent work experience; Experience with SQL Server; Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations Strong technical, analytical, and problem-solving skills; Excellent written, verbal, and organizational skills; Troubleshoot issues expediently; Work collaboratively as part of the Cloud team; Escalate support with outside consultants/vendors when necessary; Transfer technical knowledge to other team members; Prioritize and manage multiple tasks while remaining detail-oriented; Communicate, in writing and orally, in a professional fashion Accurately and professionally document all work. Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer, M/F/D/V While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderābād
INR 25.72898 - 25.72898 Lacs P.A.
On-site
Part Time
Cloud Site Reliability Engineers (SRE) play a crucial role in ensuring the seamless performance and availability of our services. As an SRE, you will be responsible for maintaining and enhancing the reliability, security, and efficiency of our infrastructure and applications. You will work closely with our development, cloud operations, production operations and cloud architects’ teams to implement best practices, automate processes, and address complex issues. Your expertise and dedication will contribute to our ongoing success, improving the experience of our customers and driving our company's growth. Responsibilities As a Site Reliability Engineer (SRE), you will be responsible for: Supporting the design, implementation, and maintenance of our infrastructure, ensuring high availability, performance, and security. Collaborating with cross-functional teams to define and implement SLIs and SLOs. Identifying, troubleshooting, and resolving complex system and application issues, implementing monitoring and alerting solutions to proactively detect and address potential problems. Developing automation tools and scripts for managing, monitoring, and deploying infrastructure and applications. Working closely with the development team to ensure efficient and reliable deployment of new features and services. Continuously monitoring and maintaining a baseline of metrics and KPIs for system and application performance, scalability, and reliability Creating and maintaining comprehensive documentation for infrastructure, processes, and incident postmortems. Staying up to date with emerging trends and technologies in the field of site reliability engineering and driving the adoption of relevant best practices within the team. Required Experience 3–5 years of experience working as an SRE, DevOps Engineer, or a similar role, with a proven record of accomplishment. Bachelor’s degree or equivalent in a related field. Strong knowledge of cloud computing platforms, such as AWS or Azure Proficiency in one or more programming or scripting languages, such as Python or PEARL, PowerShell, and ANSIBLE Experience with containerization and orchestration technologies, such as Docker and Kubernetes. Familiarity with infrastructure as code (IaC) tools, such as Terraform, CloudFormation, or ARM templates. Solid understanding of networking concepts, including TCP/IP, DNS, and load balancing. Experience with monitoring and alerting tools, such as Prometheus, Grafana, Datadog, New Relic, logz.io. Experience with CI/CD pipelines and tools, such as Azure DevOps, Jenkins, GitLab, or GitHub Actions. Familiarity with database systems, both SQL and NoSQL. Knowledge of security best practices for infrastructure and application development. Industry certifications, such as AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert Strong problem-solving skills and the ability to work independently or as part of a team. Excellent written and verbal communication skills. Must be able to succeed in a dynamic collaborative team environment and have excellent interpersonal and communication skills. Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderabad
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
tion"> The Cloud Operations Engineer, Cloud Services assists in the support, and management of the software components of the Tungsten Automation Corporation Cloud Solutions technology stack. Engineers are expected to provide first-class system operation and support to the Tungsten Automation Corporation Software cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, customers, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of Cloud Solutions customer and partners. Key Responsibility: Specific responsibilities include, but are not limited to, the following: Application operation Duties Attend to escalations from 2 nd line Support where combined technical understanding, platform, process and application knowledge is needed. Technical Application and Customer deployment Cloud Platform operations Monitor system status, activity, performance metrics and capacity Participate in weekly on call rotation Maintain current system patches and updates Be first line of contact for daily operations towards our vendors Maintain up-to-date records of all system assets and licenses Manage storage volumes and resources effectively Monitor the elasticity of cloud solutions and report irregularities and identify possible incidents Monitor vendor performance periodically to ensure that service levels and commitments are being met by both sides Required Experience This position requires the following education and experience: Working experience with either AWS or Azure or both Working experience with Linux and or Windows Server Information Technology-related college degree or equivalent work experience; Experience with SQL Server; Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations Strong technical, analytical, and problem-solving skills; Excellent written, verbal, and organizational skills; Troubleshoot issues expediently; Work collaboratively as part of the Cloud team; Escalate support with outside consultants/vendors when necessary; Transfer technical knowledge to other team members; Prioritize and manage multiple tasks while remaining detail-oriented; Communicate, in writing and orally, in a professional fashion Accurately and professionally document all work. Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer, M/F/D/V While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. This position is located at The V IT Park, Capella Building, Floor 6, Plot No. 17, Software Units Layout, Madhapur, Hyderabad, TG.
Hyderabad, Telangana
INR Not disclosed
On-site
Not specified
The Cloud Storage Administrator will manage and support cloud-based storage platforms in AWS and/or Azure. This role involves configuring, monitoring, and optimizing object, block, and file storage solutions to ensure high availability, performance, and data protection across our cloud infrastructure. Required Skills Administer and support cloud storage services such as Amazon S3, EBS, EFS, Glacier and Azure Blob, File and Archive Storage. Disaster mitigation design and implementation experience with a focus on architecture for cross-region replication, backup management, RTO and RPO planning and chaos engineering recovery. Demonstrate use of AWS Elastic Disaster Recovery or Azure Site Recovery. Certification and privacy standards associated with PII, data protection and compliance gap expectations. Ability to identify and tag PII, applying encryption and masking techniques and knowledge and experience in compliance certification (SOC2, ISO27001, GDPR, etc.) and demonstrate use of Azure Macie or Azure Purview. Monitoring and cost optimization practices to proactively alert on performance, usage and anomalies. Demonstrate use of AWS CloudWatch or Azure Monitor and AWS Cost Explorer or Azure Cost Management, . Embrace IaC and automation practices for backups, lifecycles, and archival polices. Demonstrate expertise with AWS CloudFormation or Azure DevOps and a history of use with Terraform modules for Cloud Storage. Manage backup and recovery processes using native cloud tools and third-party solutions. Implement storage policies including lifecycle rules, replication, and access controls. Perform capacity planning and forecasting for storage growth and utilization. Collaborate with infrastructure and application teams to meet storage and data access requirements. Ensure storage systems comply with data protection, retention, and security standards. Document configurations, procedures, and best practices for storage management. Respond to incidents and service requests related to storage systems. Participate in change and incident management processes aligned with ITSM standards. Required Experience 3+ years of experience in storage administration with cloud platforms (AWS, Azure, or both). Hands-on experience with cloud-native storage services and understanding of storage protocols. Experience with AWS CloudWatch, Azure Monitor, and the ability to set up proactive alerting on storage performance, usage, and anomalies. Strong troubleshooting and performance tuning skills related to storage. Familiarity with backup and disaster recovery solutions in cloud environments. Understanding of identity and access management as it pertains to storage services. Knowledge of ITSM processes such as incident, change, and problem management. Experienced with storage cost monitoring tools like AWS Cost Explorer or Azure Cost Management Knowledge of IaC tools (Terraform, CloudFormation) for provisioning storage resources, and automation of backup, lifecycle, and archival policies. Producing technical documentation. Exposure to enterprise backup solutions
Hyderābād
INR 48.02744 - 48.02744 Lacs P.A.
On-site
Part Time
The Cloud Storage Administrator will manage and support cloud-based storage platforms in AWS and/or Azure. This role involves configuring, monitoring, and optimizing object, block, and file storage solutions to ensure high availability, performance, and data protection across our cloud infrastructure. Required Skills Administer and support cloud storage services such as Amazon S3, EBS, EFS, Glacier and Azure Blob, File and Archive Storage. Disaster mitigation design and implementation experience with a focus on architecture for cross-region replication, backup management, RTO and RPO planning and chaos engineering recovery. Demonstrate use of AWS Elastic Disaster Recovery or Azure Site Recovery. Certification and privacy standards associated with PII, data protection and compliance gap expectations. Ability to identify and tag PII, applying encryption and masking techniques and knowledge and experience in compliance certification (SOC2, ISO27001, GDPR, etc.) and demonstrate use of Azure Macie or Azure Purview. Monitoring and cost optimization practices to proactively alert on performance, usage and anomalies. Demonstrate use of AWS CloudWatch or Azure Monitor and AWS Cost Explorer or Azure Cost Management, . Embrace IaC and automation practices for backups, lifecycles, and archival polices. Demonstrate expertise with AWS CloudFormation or Azure DevOps and a history of use with Terraform modules for Cloud Storage. Manage backup and recovery processes using native cloud tools and third-party solutions. Implement storage policies including lifecycle rules, replication, and access controls. Perform capacity planning and forecasting for storage growth and utilization. Collaborate with infrastructure and application teams to meet storage and data access requirements. Ensure storage systems comply with data protection, retention, and security standards. Document configurations, procedures, and best practices for storage management. Respond to incidents and service requests related to storage systems. Participate in change and incident management processes aligned with ITSM standards. Required Experience 3+ years of experience in storage administration with cloud platforms (AWS, Azure, or both). Hands-on experience with cloud-native storage services and understanding of storage protocols. Experience with AWS CloudWatch, Azure Monitor, and the ability to set up proactive alerting on storage performance, usage, and anomalies. Strong troubleshooting and performance tuning skills related to storage. Familiarity with backup and disaster recovery solutions in cloud environments. Understanding of identity and access management as it pertains to storage services. Knowledge of ITSM processes such as incident, change, and problem management. Experienced with storage cost monitoring tools like AWS Cost Explorer or Azure Cost Management Knowledge of IaC tools (Terraform, CloudFormation) for provisioning storage resources, and automation of backup, lifecycle, and archival policies. Producing technical documentation. Exposure to enterprise backup solutions
Hyderābād
INR 3.375 - 8.575 Lacs P.A.
On-site
Part Time
The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation products. Key Responsibilities The Professional Services Consultant must be able to: Deliver Tungsten Automation Corporation solutions to customer based on requirements document Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements Work closely with project manager to keep projects on schedule and within budget Function as the Tungsten Automation Corporation subject matter expert Work independently in developing a solution per the customer’s requirements Document all customer-specific configurations Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions. Required Skills Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base Multiple language skills are a plus (E.g., French, German, Dutch, etc.) Consultative communications style, effective listener Work collaboratively with team members, understand team objectives and help team meet these objectives Understand customer’s goals and objectives Adhere to established work schedule and plans Demonstrate attention to detail Demonstrate strong listening skills, asking questions to clarify for understanding The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented Strong technical, analytical, and problem solving/troubleshooting skills Understanding of software development, architecture and customization Familiarity with Enterprise Application Services SQL Server based skills; in areas such as MS SQL Server architecture, design, and tuning Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages Ability to understand the functional design and technical project requirements Working knowledge of one of the following domain: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP Escalate support issues with appropriate internal resources when necessary Transfer/share technical knowledge to others team members Accurately and professionally document all work Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) Ability to work alternative shift and client hours when necessary Ability to travel to customer project locations as needed Required Experience Qualifications Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization. 3+ years’ experience in the field or a related area preferred Must have excellent communication skills, strong organizational abilities and a high degree of attention to detail. Consultative communications style, effective listener Good presentation and organization skills Ability to collect and document business requirements, technical requirements and process flows Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderābād
INR 29.9 - 29.9 Lacs P.A.
On-site
Part Time
The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of Tungsten Automation Corporation products. Key Responsibilities The Sr. Professional Services Consultant must be able to: Deliver Tungsten Automation Corporation solutions to customer based on requirements document Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements Work closely with project manager to keep projects on schedule and within budget Function as the Tungsten Automation Corporation subject matter expert when onsite at the customer’s location Work independently in developing a solution per the customer’s requirements Document all customer-specific configurations Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions Required Skills Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base Multiple language skills are a plus (E.g., French, German, Dutch, etc.) Consultative communications style, effective listener Work collaboratively with team members, understand team objectives and help team meet these objectives Understand customer’s goals and objectives Adhere to established work schedule and plans Demonstrate attention to detail Demonstrate strong listening skills, asking questions to clarify for understanding The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented Strong technical, analytical, and problem solving/troubleshooting skills Understanding of software development, architecture and customization Familiarity with Enterprise Application Services SQL Server based skills; in areas such as MS SQL Server architecture, design, and tuning Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages Ability to understand the functional design and technical project requirements Working knowledge of one of the following domain: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP Escalate support issues with appropriate internal resources when necessary Transfer/share technical knowledge to others team members Accurately and professionally document all work Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) Ability to work alternative shift and client hours when necessary Ability to travel to customer project locations as needed Required Experience Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization. 6+ years’ experience in the field or a related area preferred Must have excellent communication skills, strong organizational abilities and a high degree of attention to detail. Consultative communications style, effective listener Good presentation and organization skills Ability to collect and document business requirements, technical requirements and process flows Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderābād
INR Not disclosed
On-site
Part Time
Management and staff in Tungsten Automation's Software Engineering job family help the company to build and improve new and/or existing software products and their applications that we sell to our customers. The position of Sr. Software Engineer requires that appointees are capable of making independent technical decisions on assigned work. Sr. Software Engineers should be capable of independently performing most, if not all, of the following tasks: Contributing to product ideas and innovation Evaluating product roadmaps (working with Product Management, among other internal partners) to determine design and programming development requirements to meet customer needs (includes evaluating existing products and applications to enhance these and/or designing new products and applications) Conducting research, where appropriate and needed, to solve specific design problems Creating product and/or applications’ architecture and design documentation to specify engineering development requirements Writing/developing code for new, existing or enhanced software products and applications Working with various internal partners (such as Quality Assurance) to test new or enhanced products and their applications Participating in cross-functional build/configuration activities to ensure overall effective and efficient new or enhanced engineering design Contributing to downstream business activities such as technical publications and other technical communications’ tool development to ensure streamlined and effective end-user use of Tungsten Automation's software products and their applications Ensuring new or updated releases are completed on-time, on-target, on-budget and without compromise to quality Supporting other internal and external partners/stakeholders/customers, as and when appropriate, in responding to technical inquiries Staying abreast of industry and field developments; remaining current in the latest technologies and functionalities, as well as ever-evolving needs of customers and their customers While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Experience Candidates for this position should hold the following qualifications, have the following experience, and be able to demonstrate the following competencies to be considered as a suitable applicant. Please note that, except where specified as “preferred” or as a “plus,” all points listed below are considered minimum requirements. We are looking for a highly talented and motivated individual to join our team as a Senior Software Engineer. You will have the opportunity to work with other developers and senior engineers to deliver high-quality solutions using technologies such as .NET, C#, WPF, and more. Design and develop high-quality web and desktop applications and robust backend services/APIs using .NET and C#. Participate in code reviews and sprint ceremonies Help maintain and support existing systems Implement and debug complex features Contribute to the architecture of new and existing systems Provide technical leadership and mentor junior developers We are looking for candidates who have: Bachelor’s degree or equivalent experience in Computer Science or related field 5-7 years of industry experience as a software engineer building enterprise-level applications Strong experience with programming in C#, .NET, ASP.Net, Angular, and WPF Experience with WCF, C++/COM and SQL Server is a plus Knowledge of AWS cloud, ExtJS, installers, and TFS/Jira will be beneficial Excellent communication skills, both written and verbal Ability to manage multiple concurrent tasks and projects Passion for learning new technologies and adapting to changing business needs Knowledge of agile principles and Scrum methodology. Tungsten Automation is an Equal Opportunity Employer M/F/D/V
Hyderābād
INR 36.5 - 36.5 Lacs P.A.
On-site
Part Time
Job Purpose: The Principal Consultant will work with Fortune 500/1000 clients to solve their business critical problems through the use of our world-class web deployed solutions. The Principal Consultant will drive the successful implementation of these solutions through the design, configuration and deployment of the Tungsten Automation product suite. The Principal Consultant will lead the client interaction including setting and managing expectations regarding scope, deliverables and timeline of the project. This role can advance into a Project Leadership position as strong experience is gathered in Tungsten Automation technology, Tungsten Automation processes and advanced Oracle technology. We strongly believe that this role is more fulfilling than traditionally segmented roles and provides our clients with a more efficient and value added project team. Consultants must have strong intellectual skills, a high level of enthusiasm and be very excited about providing great solutions to world-class customers. Key Responsibilities: Manage multiple projects leveraging team to ensure deliverables and timelines of projects are met Drive deployment activities such as: requirements gathering, functional design, user acceptance testing, issue resolution, installation and training Perform the full technical configuration required for the deployment of our solutions Collaborate frequently with the project team to ensure the successful implementation of the solutions Proactively mitigate project issues and risks Function as the Tungsten Automation subject matter expert when onsite at the customer’s location Work closely with project manager to keep projects on schedule and within budget Formally mentor new consultants/coach and develop others on project teams Actively participate in the ongoing improvement of the Tungsten Automation SPA product suite and processes Required Skills Skills and Knowledge: 10+ years of consulting experience including working with functional and technical audiences Excellent written and verbal communication skills Ability to interact with functional audiences Ability to work effectively in a team environment and independently Understanding of software development, architecture and customization Familiarity with Enterprise Application Services such as Weblogic Familiarity with Windows and Unix server environments Must have Oracle based skills; in areas such as Oracle RDBMS architecture, design, and tuning Experience writing scripts using SQL, PL/SQL, and JAVA programming languages Ability to design algorithms and code for efficiency and reuse Ability to understand the functional design and technical project requirements Working knowledge of one of the following enterprise applications: Oracle E-Business Suite (AP, AR, Payroll, HR, etc.) and/or SAP BS/BA in Computer Science, Computer Engineering or closely related field
Hyderabad, Telangana
None Not disclosed
Remote
Not specified
Tungsten Automation is the leading global provider of software products and services that capture and manage all the information associated with core functions, transforming them into consistent, automated, "best practices" business processes that ensure sustainable compliance. Combining best-of-breed business process automation and imaging technologies, the Tungsten Automation software solutions provide seamless integration with the world's leading application systems, resulting in significant cost reduction, improved efficiency, and enhanced visibility for enterprises. The instructor position includes teaching classes, developing standard courseware, customizing courseware for specific client engagements, maintaining Education Services environments and components, and supporting the department management function as needed. This position serves a key role within the department and is an important part of the direction for success and achievement of department goals. Key Responsibilities Teaching Performance Teach a course load appropriate to their field or discipline Conduct monthly webinars (Knowledge Sharing Sessions) for our products Deliver both public and dedicated instructor-led training sessions at Tungsten Automation training facilities, on the web, and onsite at customer locations Plan and organize instruction to maximize student learning; modify instructional methods to meet diverse students' needs Employ appropriate teaching and learning strategies to communicate subject matter Update functional and technical training materials based on existing "best practice" training templates Partner with Professional Services Consultants to develop functional end-user training plans Assume ownership for customer training projects success Courseware Development Contribute to instructional materials selection and development Employ available instructional technology including classroom, Internet, interactive technology, video and desktop environments, and remote student applications Technical Administration and Support Assist with Education Services' internal environments maintenance Maintain Education Services IT equipment including scanners and training classroom desktops Other Responsibilities Support internal training initiatives Provide product feedback to Engineering Interfaces Consulting Services, Engineering, and Technical Support Key Performance Indicators Customer Satisfaction > 90% High course completion rates (as per company standards) Evaluation of Student Learning Establish and follow meaningful learning objectives Develop fair methods to measure student progress Demonstrate sensitivity to student needs Maintain positive client feedback about learning experience Required Skills Mastery of Subject Ability to learn software applications and develop training content Database knowledge for learning applications Expertise in assigned software for course content development and delivery Instructor Skills Adult learning theories competency Audience engagement techniques mastery Knowledge of standard training methodologies Technology integration capabilities Strong presentation and facilitation skills Commitment to professional development General Professional Skills Excellent written and verbal communication High organization and self-motivation Multi-project management capability Completion of projects within established deadlines Independent work ability Quick software learning aptitude IT-related Skills Minimum 2 years IT training experience Network and device setup and administration experience Operating System management Software installation and configuration Scanner and peripheral setup Document management proficiency Basic troubleshooting and technical support Integration skills with Microsoft Office and cloud solutions Cloud Services management (Azure, AWS, Google Cloud) User and Access Management Security and Compliance knowledge Required Experience BA/BS or equivalent 2-4 years’ experience delivering software training to adult learners Willingness to travel Tungsten Automation is an Equal Opportunity Employer, M/F/D/V While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderabad, Telangana
None Not disclosed
On-site
Not specified
The Instructional Designer is responsible for the assessment, analysis, design, development, implementation, evaluation, and maintenance of classroom/online, and web-based course content provided to meet the growing needs of Tungsten Automation’s training audiences. The appropriate individual will be responsible for creating and implementing a robust, innovative, engaging, and impactful content and training materials. Working together with a team of subject matter experts and business partners, the Instructional Designer will manage multiple projects autonomously to take training objectives from concept to implementation. The Instructional Designer will work with multiple geographical cultures across numerous product lines to create and manage a standardized approach to the creation, delivery and management of Tungsten Automation product training around the globe. Key Responsibilities Architecting technical training curricula for enterprise software solutions Assessing training needs, designing courses utilizing adult learning principles, developing materials, implementing new courses, and evaluating effectiveness Work with subject matter experts (SMEs), business owners, and stakeholders to transform expert knowledge into effective classroom, online and blended learning solutions Evaluate, repurpose, and rearchitect existing training content and materials into sound self-administered, self-paced learning modules Develop and manage project plans and timelines Develop multiple forms of training materials, such as course outlines, PowerPoint presentations, facilitator guides, student and exercise guides, handouts, online simulation exercises, video tutorials, and eLearning courses Record, edit and produce high-quality video content Leverage feedback received through evaluations, word of mouth and directives from the business, to continue to improve all aspects of the training development program Autonomously drive self-development to stay current on industry best practices, standards, and innovative Instructional Design tools & techniques Support an internal quality assurance (QA) program for Learning and Development (L&D) team to maintain program standards and deliver quality output Work with management to determine the impact of training by staying connected with business partners, continually assessing feedback through evaluations, and peers Challenge the Learning & Development team to think of new ways to elevate our brand standards and approach training in meaningful, innovative and impactful ways Follow curriculum development process and templates to support the identification of delivery method and learning objectives. Continually evaluate new tools and methods to support streamlined development processes, as directed. Required Experience Qualifications A Bachelor's or Master's Degree with an emphasis on education, training, e-learning, instructional technology, or related field 3 - 5 years' experience in instructional design and e-learning applications Proven experience with educational theory, specifically in adult learning methods Proven experience building learning paths consisting of micro-modules Proven experience successfully designing and developing curriculum for enterprise-level software solutions Proficient with design and media development tools such as the Articulate 360 Suite, Adobe Creative Suite, Camtasia, audio and video editing tools, and HTML. Proficient with industry best practices for preparing content for a Learning Management Systems (LMS) Proficient with Microsoft Office and Windows Desktop and Server Operating Systems Proven experience with quickly learning and developing supporting material for enterprise-level software solutions Strong project management skills Excellent oral, written, listening, and presentation skills that demonstrate the ability to effectively communicate with individuals at multiple technical skill levels Proven ability to maintain professional relationships with other business units, consumers, and business partners Familiarity with audio/video capture equipment and video editing and production methods a plus Ability to travel up to 10% Tungsten Automation is an Equal Opportunity Employer M/F/D/V While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderābād
INR Not disclosed
On-site
Part Time
Job Purpose The Courseware Developer will work with other members of the development team to create engaging learning activities and compelling course content for classroom, live online, and e-learning offerings. In collaboration with the Instructional Design team, this role and will work with subject-matter experts, from various other business units, to complete training projects on time while following established instructional design theories, practices, and methods. Key Responsibilities Using a variety of software to develop classroom and web-based training content Collaborate with stakeholders, subject matter experts (SMEs), and technical personnel to obtain required information Utilize storyboards to develop interactive computer-based training modules Developing a range of online and print instructional materials, such as eLearning modules, instructor/participant guides, manuals, job aids, quick reference guides, and other miscellaneous documentation Developing eLearning (systems/technical and soft skills) training that is highly creative, interactive, effective, memorable, and engaging Collaborate with Instructional Designers and SMEs to write technical content and associated assessments; updating these when necessary Performing QA on eLearning modules and training documentation Uploading content to a proprietary learning management system (LMS) Incorporating established company branding and processes to ensure consistency in the design, development, and delivery of technical training Utilizing eLearning authoring software and multimedia tools for various assigned development projects Staying up to date on training and development research, learning theory, motivation theory, new materials, methods, and techniques Working with a team to develop training a complete training curriculum and continuous education offerings Required Experience Qualifications BS or BA Degree with an emphasis in education, training, e-learning, instructional technology, file & media or related field 3+ years’ experience working with a Courseware Development team 3+ years’ experience working on technical training for software solutions 3+ years' experience in courseware design, or e-learning applications, specifically supporting adult learning methods Proficient with Microsoft Office and Windows Proficient with design and media development tools such as Articulate 360, Adobe Creative Suite/Cloud, Adobe Premier, Camtasia, audio and video editing tools, and HTML. Visual design skills Voice actor skills Green screen recording skills Ability to write effective copy, instructional text, audio scripts/video scripts Experience successfully designing, developing, and delivering training curriculum for enterprise-level software solutions Familiarity with audio/video capture equipment and video editing and production methods Familiarity with the configuration and maintenance of a Learning Management Systems (LMS) Outstanding oral and written communications skills that demonstrate the ability to effectively communicate with multiple levels of individuals Ability to work on multiple projects concurrently and complete them within the allotted timeframe Ability to travel up to 10% Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderābād
INR 6.0 - 9.94507 Lacs P.A.
On-site
Part Time
The Instructional Designer is responsible for the assessment, analysis, design, development, implementation, evaluation, and maintenance of classroom/online, and web-based course content provided to meet the growing needs of Tungsten Automation’s training audiences. The appropriate individual will be responsible for creating and implementing a robust, innovative, engaging, and impactful content and training materials. Working together with a team of subject matter experts and business partners, the Instructional Designer will manage multiple projects autonomously to take training objectives from concept to implementation. The Instructional Designer will work with multiple geographical cultures across numerous product lines to create and manage a standardized approach to the creation, delivery and management of Tungsten Automation product training around the globe. Key Responsibilities Architecting technical training curricula for enterprise software solutions Assessing training needs, designing courses utilizing adult learning principles, developing materials, implementing new courses, and evaluating effectiveness Work with subject matter experts (SMEs), business owners, and stakeholders to transform expert knowledge into effective classroom, online and blended learning solutions Evaluate, repurpose, and rearchitect existing training content and materials into sound self-administered, self-paced learning modules Develop and manage project plans and timelines Develop multiple forms of training materials, such as course outlines, PowerPoint presentations, facilitator guides, student and exercise guides, handouts, online simulation exercises, video tutorials, and eLearning courses Record, edit and produce high-quality video content Leverage feedback received through evaluations, word of mouth and directives from the business, to continue to improve all aspects of the training development program Autonomously drive self-development to stay current on industry best practices, standards, and innovative Instructional Design tools & techniques Support an internal quality assurance (QA) program for Learning and Development (L&D) team to maintain program standards and deliver quality output Work with management to determine the impact of training by staying connected with business partners, continually assessing feedback through evaluations, and peers Challenge the Learning & Development team to think of new ways to elevate our brand standards and approach training in meaningful, innovative and impactful ways Follow curriculum development process and templates to support the identification of delivery method and learning objectives. Continually evaluate new tools and methods to support streamlined development processes, as directed. Required Experience Qualifications A Bachelor's or Master's Degree with an emphasis on education, training, e-learning, instructional technology, or related field 3 - 5 years' experience in instructional design and e-learning applications Proven experience with educational theory, specifically in adult learning methods Proven experience building learning paths consisting of micro-modules Proven experience successfully designing and developing curriculum for enterprise-level software solutions Proficient with design and media development tools such as the Articulate 360 Suite, Adobe Creative Suite, Camtasia, audio and video editing tools, and HTML. Proficient with industry best practices for preparing content for a Learning Management Systems (LMS) Proficient with Microsoft Office and Windows Desktop and Server Operating Systems Proven experience with quickly learning and developing supporting material for enterprise-level software solutions Strong project management skills Excellent oral, written, listening, and presentation skills that demonstrate the ability to effectively communicate with individuals at multiple technical skill levels Proven ability to maintain professional relationships with other business units, consumers, and business partners Familiarity with audio/video capture equipment and video editing and production methods a plus Ability to travel up to 10% Tungsten Automation is an Equal Opportunity Employer M/F/D/V While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Hyderābād
INR Not disclosed
Remote
Part Time
Tungsten Automation is the leading global provider of software products and services that capture and manage all the information associated with core functions, transforming them into consistent, automated, "best practices" business processes that ensure sustainable compliance. Combining best-of-breed business process automation and imaging technologies, the Tungsten Automation software solutions provide seamless integration with the world's leading application systems, resulting in significant cost reduction, improved efficiency, and enhanced visibility for enterprises. The instructor position includes teaching classes, developing standard courseware, customizing courseware for specific client engagements, maintaining Education Services environments and components, and supporting the department management function as needed. This position serves a key role within the department and is an important part of the direction for success and achievement of department goals. Key Responsibilities Teaching Performance Teach a course load appropriate to their field or discipline Conduct monthly webinars (Knowledge Sharing Sessions) for our products Deliver both public and dedicated instructor-led training sessions at Tungsten Automation training facilities, on the web, and onsite at customer locations Plan and organize instruction to maximize student learning; modify instructional methods to meet diverse students' needs Employ appropriate teaching and learning strategies to communicate subject matter Update functional and technical training materials based on existing "best practice" training templates Partner with Professional Services Consultants to develop functional end-user training plans Assume ownership for customer training projects success Courseware Development Contribute to instructional materials selection and development Employ available instructional technology including classroom, Internet, interactive technology, video and desktop environments, and remote student applications Technical Administration and Support Assist with Education Services' internal environments maintenance Maintain Education Services IT equipment including scanners and training classroom desktops Other Responsibilities Support internal training initiatives Provide product feedback to Engineering Interfaces Consulting Services, Engineering, and Technical Support Key Performance Indicators Customer Satisfaction > 90% High course completion rates (as per company standards) Evaluation of Student Learning Establish and follow meaningful learning objectives Develop fair methods to measure student progress Demonstrate sensitivity to student needs Maintain positive client feedback about learning experience Required Skills Mastery of Subject Ability to learn software applications and develop training content Database knowledge for learning applications Expertise in assigned software for course content development and delivery Instructor Skills Adult learning theories competency Audience engagement techniques mastery Knowledge of standard training methodologies Technology integration capabilities Strong presentation and facilitation skills Commitment to professional development General Professional Skills Excellent written and verbal communication High organization and self-motivation Multi-project management capability Completion of projects within established deadlines Independent work ability Quick software learning aptitude IT-related Skills Minimum 2 years IT training experience Network and device setup and administration experience Operating System management Software installation and configuration Scanner and peripheral setup Document management proficiency Basic troubleshooting and technical support Integration skills with Microsoft Office and cloud solutions Cloud Services management (Azure, AWS, Google Cloud) User and Access Management Security and Compliance knowledge Required Experience BA/BS or equivalent 2-4 years’ experience delivering software training to adult learners Willingness to travel Tungsten Automation is an Equal Opportunity Employer, M/F/D/V While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
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