Posted:18 hours ago|
Platform:
Work from Office
Full Time
We are seeking a motivated and enthusiastic fresher keen to kick start their carrier in Technical Support Engineer. As a fresher, you will assist customers in troubleshooting and resolving technical issues related to our products and services. Your primary responsibilities will include providing timely and effective support via phone, email, or chat, diagnosing technical problems, and guiding users through step-by-step solutions.
You will collaborate with the engineering team to escalate unresolved issues and contribute to knowledge base articles. Candidates should possess a strong understanding of computer systems, networking, and software applications. Excellent communication skills and a passion for technology are essential for success in this role.Qualifications:Any Bachelors degree with excellent communicationBasic knowledge of operating systems and networking conceptsAbility to work in a fast-paced environmentProblem-solving mind-set and a customer-first attitude
Keywords :c++,microsoft windows,linux,desktop support,system administration,active directory,data structures,computer networking,customer support,installation,application software*,networking*,computer systems*,troubleshooting*,technical support*
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