Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Evening shift Night shift Rotational shift UK shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current salary? How many years of experience do you have from Technical sales process? What is your salary expectation? Experience: total work: 5 years (Required) Work Location: In person
About Company: We Innometrics Solutions Pvt Ltd. Founded in 2023 with a vision to be perfect, professional and responsible towards the customers regarding our services. We have created innovative and transformational tech services to meet the evolving needs of the customers. Our aim is to provide 24/7 & 365 days round the clock assistance and solutions to individuals and businesses ranging from troubleshooting software problems, network setup, cybersecurity, to offering advice and guidance on technological advancements. With our skilled professionals well -versed in different technologies to assist customers through various channels like phone, email, chat or on-site visits. We focus on specific sectors like IT support for businesses and technical help to individuals and also in certain areas such as software support. The goal of our company is to ensure that our client’s system runs smoothly, minimizing downtime and maximizing efficiency while keeping up with the ever-evolving tech landscape. We prioritize customers’ satisfaction by providing timely, accurate and reliable solutions to their technical problems. Job Overview: As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat. Role & responsibilities: Good Computer Skills Candidate must have good communication skills Must be a Graduate Willing to work in night shift (UK or US) Able to work in Order Processing & Customer Service (both Chat & Calling). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Paid sick time Schedule: Night shift US shift Supplemental Pay: Performance bonus Application Question(s): What is your Current/Last salary? What is your salary expectation? Total how many years of experience do you have? Are you comfortable working from office in US shift? Experience: total work: 4 years (Required) International voice process: 2 years (Required) Location: Noida, Uttar Pradesh (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
We are looking for a skilled IT Technician to install, maintain, and troubleshoot hardware and software systems. The ideal candidate should have strong problem-solving skills and be able to work independently to ensure our IT infrastructure runs smoothly. Key Responsibilities: Install and configure computer hardware, software, networks, and peripherals. Perform troubleshooting to diagnose and resolve IT issues (hardware, software, and network-related). Maintain IT infrastructure, including servers, routers, switches, and security systems. Provide technical support to employees and respond to IT-related queries. Conduct regular system updates and backups. Ensure network security and protect data from potential cyber threats. Document technical issues and solutions for future reference. Assist with setting up new workstations, email accounts, and user access control. Collaborate with vendors for hardware/software purchases and repairs. Requirements: Proven experience as an IT Technician or similar role. Degree/Diploma in IT, Computer Science, or a related field. Strong knowledge of hardware, software, and networking. Hands-on experience with Windows, macOS, and Linux operating systems. Familiarity with IT security practices and troubleshooting methodologies. Ability to work independently and handle multiple tasks effectively. Excellent problem-solving and communication skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Application Question(s): What is your current salary? What is your salary expectation? Are you an immediate joiner? Are you comfortable working in night shift? Work Location: In person
Job Description: As a Driver at Innometrics Software Pvt Ltd, you will be responsible for providing safe, efficient, and courteous transportation to our employees and clients. This position requires someone with a passion for delivering exceptional service and maintaining a professional image while ensuring the comfort and safety of our passengers. Responsibilities: Provide professional and safe transportation for employees and clients to various destinations. Maintain a clean, comfortable, and well-organized vehicle. Ensure timely arrivals and departures for all scheduled appointments. Assist employees with entering and exiting the vehicle, as well as luggage handling when needed. Display excellent customer service and communication skills, ensuring a positive experience for all passengers. Monitor vehicle conditions and report any maintenance or safety issues. Adhere to all traffic laws and safety regulations while maintaining a courteous driving style. Maintain a professional appearance and demeanor at all times. Qualifications: Valid driver’s license with a clean driving record. Proven experience as a chauffeur or professional driver (preferred). Excellent knowledge of local traffic laws and city routes. Strong customer service and interpersonal skills. Ability to handle sensitive situations with discretion and professionalism. Punctual, reliable, and detail-oriented. Ability to maintain confidentiality and respect the privacy of clients. Must be able to work flexible hours, including evenings, weekends, and holidays if necessary. Ability to pass a background check and drug screening. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Application Question(s): What is your current salary? What is your salary expectation? How many years of cab driving experience do you have? Experience: total work: 8 years (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person
About Company: We Innometrics Solutions Pvt Ltd. Founded in 2023 with a vision to be perfect, professional and responsible towards the customers regarding our services. We have created innovative and transformational tech services to meet the evolving needs of the customers. Our aim is to provide 24/7 & 365 days round the clock assistance and solutions to individuals and businesses ranging from troubleshooting software problems, network setup, cybersecurity, to offering advice and guidance on technological advancements. With our skilled professionals well -versed in different technologies to assist customers through various channels like phone, email, chat or on-site visits. We focus on specific sectors like IT support for businesses and technical help to individuals and also in certain areas such as software support. The goal of our company is to ensure that our client’s system runs smoothly, minimizing downtime and maximizing efficiency while keeping up with the ever-evolving tech landscape. We prioritize customers’ satisfaction by providing timely, accurate and reliable solutions to their technical problems. Job Overview: As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat. Role & responsibilities: Good Computer Skills Candidate must have good communication skills Must be a Graduate Willing to work in night shift (UK or US) Able to work in Order Processing & Customer Service (both Chat & Calling). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Paid sick time Application Question(s): What is your Current/Last salary? What is your salary expectation? Total how many years of experience do you have? Are you comfortable working from office in US shift? Experience: total work: 4 years (Required) International voice process: 2 years (Required) Location: Noida, Uttar Pradesh (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Job description Role & responsibilities: At least 2-year of experience as a Remote Support Technician or similar role. Bachelor or Diploma degree in Information Technology, Computer Science or equivalent. Remote Support Technician in technical support. Similar Iyogi & Quattro Will Be Preferred. Ability to work under pressure & ability to prioritize tasks based on urgency and importance Motivation to learn new skills and technologies. Good understanding of Outlook Installation, Printer Troubleshooting Similar Troubleshooting Process Understanding Windows, Macintosh. Good time-management skills & Great interpersonal and communication skills. Preferred candidate profile: Experience in Remote Support US Process, Must Have Experience in Voice Process. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹55,000.00 per month Benefits: Food provided Leave encashment Application Question(s): What is your current salary? What is your salary expectation? Are you comfortable with rotational week off? How many years of experience do you have working in Technical sales and Support process? How many years of experience do you have with Printer sale support? Experience: Technical support: 5 years (Required) total work: 5 years (Required) Work Location: In person
Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current salary? How many years of experience do you have from Technical sales process? What is your salary expectation? How many years of experience do you have with Printer sales? Experience: total work: 5 years (Required) Work Location: In person
Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current salary? How many years of experience do you have from Technical sales process? What is your salary expectation? Experience: total work: 5 years (Required) Work Location: In person
As a Tech Sales Executive specializing in Printer, Outlook, Antivirus, and PPC, your role will involve providing technical support and guidance to customers over calls. Your expertise in these areas will be crucial in resolving customer queries and issues effectively. Key Responsibilities: - Handle incoming calls from customers regarding Printer, Outlook, Antivirus, and PPC-related concerns - Provide technical assistance and troubleshooting for various software and hardware issues - Ensure customer satisfaction by addressing their queries promptly and professionally - Upsell products and services to meet sales targets Qualifications Required: - Minimum 5 years of experience in a technical sales process - Strong communication skills and the ability to explain technical information clearly - Proficiency in handling customer queries and providing solutions - Ability to work effectively in a team and achieve sales goals Please note that this is a full-time, permanent position based in Noida, Uttar Pradesh. You should be willing to commute or relocate to the specified location before starting work. Kindly share your current salary, years of experience in technical sales, and salary expectations as part of the application process. Your dedication and expertise in tech sales will play a vital role in providing excellent customer service and driving sales for the company.,
We are looking for a skilled IT Technician to install, maintain, and troubleshoot hardware and software systems. The ideal candidate should have strong problem-solving skills and be able to work independently to ensure our IT infrastructure runs smoothly. Key Responsibilities: Install and configure computer hardware, software, networks, and peripherals. Perform troubleshooting to diagnose and resolve IT issues (hardware, software, and network-related). Maintain IT infrastructure, including servers, routers, switches, and security systems. Provide technical support to employees and respond to IT-related queries. Conduct regular system updates and backups. Ensure network security and protect data from potential cyber threats. Document technical issues and solutions for future reference. Assist with setting up new workstations, email accounts, and user access control. Collaborate with vendors for hardware/software purchases and repairs. Requirements: Proven experience as an IT Technician or similar role. Degree/Diploma in IT, Computer Science, or a related field. Strong knowledge of hardware, software, and networking. Hands-on experience with Windows, macOS, and Linux operating systems. Familiarity with IT security practices and troubleshooting methodologies. Ability to work independently and handle multiple tasks effectively. Excellent problem-solving and communication skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Application Question(s): What is your current salary? What is your salary expectation? Are you an immediate joiner? Are you comfortable working in night shift? Work Location: In person
We are looking for a skilled IT Technician to install, maintain, and troubleshoot hardware and software systems. The ideal candidate should have strong problem-solving skills and be able to work independently to ensure our IT infrastructure runs smoothly. Key Responsibilities: Install and configure computer hardware, software, networks, and peripherals. Perform troubleshooting to diagnose and resolve IT issues (hardware, software, and network-related). Maintain IT infrastructure, including servers, routers, switches, and security systems. Provide technical support to employees and respond to IT-related queries. Conduct regular system updates and backups. Ensure network security and protect data from potential cyber threats. Document technical issues and solutions for future reference. Assist with setting up new workstations, email accounts, and user access control. Collaborate with vendors for hardware/software purchases and repairs. Requirements: Proven experience as an IT Technician or similar role. Degree/Diploma in IT, Computer Science, or a related field. Strong knowledge of hardware, software, and networking. Hands-on experience with Windows, macOS, and Linux operating systems. Familiarity with IT security practices and troubleshooting methodologies. Ability to work independently and handle multiple tasks effectively. Excellent problem-solving and communication skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Application Question(s): What is your current salary? What is your salary expectation? Are you an immediate joiner? Are you comfortable working in night shift? Work Location: In person
Please apply only if you are comfortable working in US Shift from office. We are looking for a skilled IT Technician to install, maintain, and troubleshoot hardware and software systems. The ideal candidate should have strong problem-solving skills and be able to work independently to ensure our IT infrastructure runs smoothly. Key Responsibilities: Install and configure computer hardware, software, networks, and peripherals. Perform troubleshooting to diagnose and resolve IT issues (hardware, software, and network-related). Maintain IT infrastructure, including servers, routers, switches, and security systems. Provide technical support to employees and respond to IT-related queries. Conduct regular system updates and backups. Ensure network security and protect data from potential cyber threats. Document technical issues and solutions for future reference. Assist with setting up new workstations, email accounts, and user access control. Collaborate with vendors for hardware/software purchases and repairs. Requirements: Proven experience as an IT Technician or similar role. Degree/Diploma in IT, Computer Science, or a related field. Strong knowledge of hardware, software, and networking. Hands-on experience with Windows, macOS, and Linux operating systems. Familiarity with IT security practices and troubleshooting methodologies. Ability to work independently and handle multiple tasks effectively. Excellent problem-solving and communication skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Application Question(s): What is your current salary? What is your salary expectation? Are you an immediate joiner? Are you comfortable working in night shift? Work Location: In person
Please apply only if you are comfortable working in US Shift from office. We are looking for a skilled IT Technician to install, maintain, and troubleshoot hardware and software systems. The ideal candidate should have strong problem-solving skills and be able to work independently to ensure our IT infrastructure runs smoothly. Key Responsibilities: Install and configure computer hardware, software, networks, and peripherals. Perform troubleshooting to diagnose and resolve IT issues (hardware, software, and network-related). Maintain IT infrastructure, including servers, routers, switches, and security systems. Provide technical support to employees and respond to IT-related queries. Conduct regular system updates and backups. Ensure network security and protect data from potential cyber threats. Document technical issues and solutions for future reference. Assist with setting up new workstations, email accounts, and user access control. Collaborate with vendors for hardware/software purchases and repairs. Requirements: Proven experience as an IT Technician or similar role. Degree/Diploma in IT, Computer Science, or a related field. Strong knowledge of hardware, software, and networking. Hands-on experience with Windows, macOS, and Linux operating systems. Familiarity with IT security practices and troubleshooting methodologies. Ability to work independently and handle multiple tasks effectively. Excellent problem-solving and communication skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Application Question(s): What is your current salary? What is your salary expectation? Are you an immediate joiner? Are you comfortable working in night shift? Work Location: In person
Please apply only if you are comfortable working in US shift Role Overview: We are looking for a dynamic and detail-oriented HR Associate who will be primarily responsible for end-to-end recruitment (80%) and supporting HR operations (20%) within a fast-paced BPO environment. The ideal candidate should have hands-on experience in hiring for voice/non-voice processes and a solid understanding of HR practices, compliance, and employee engagement in a BPO setup. Key Responsibilities: Recruitment (80%) Manage end-to-end recruitment cycle – sourcing, screening, scheduling, conducting HR rounds, salary negotiation, and onboarding. Work on bulk and niche hiring for voice, non-voice, and support functions. Utilize multiple hiring channels such as job portals, social media, employee referrals, and walk-in drives. Coordinate with operations and training teams to understand manpower requirements and hiring forecasts. Maintain recruitment trackers, generate reports, and ensure TAT adherence for all hiring mandates. Conduct pre-joining engagement and ensure smooth candidate onboarding experience. Manage vendor coordination and monitor recruitment performance metrics. HR Operations (20%) Assist in maintaining employee records, offer letters, and onboarding documentation. Support attendance, leave, and payroll coordination activities. Participate in employee engagement initiatives and HR communication drives. Handle exit formalities and assist in maintaining attrition and retention data. Desired Skills & Competencies: Strong understanding of recruitment processes within the BPO or ITES industry. Excellent communication and interpersonal skills. Ability to handle high-volume hiring and work under tight deadlines. Good knowledge of MS Excel, HRMS and reporting. Basic understanding of HR operations and employee lifecycle management . Proactive, target-oriented, and strong in follow-ups. Qualification: Graduate or Postgraduate in Human Resources / Business Administration or related field. 1–3 years of relevant experience in BPO recruitment and HR operations . Why Join Us: Opportunity to work in a fast-growing and people-centric organization. Exposure to both strategic and operational HR functions. Collaborative work environment with career growth opportunities in HR. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹20,000.00 - ₹35,000.00 per month Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current/last Salary? What is your salary expectation? What is your current residential location? Shift availability: Night Shift (Preferred) Work Location: In person
Please note: only Female candidates are considered for this role who are willing to work in US Shift. Role Overview: We are seeking a dynamic and skilled Technical Trainer to lead end-to-end training for Printer and Antivirus Sales & Support processes . The role involves delivering effective training sessions, designing technical and sales modules, and driving performance improvement through coaching and capability building. In addition to training delivery, the candidate will also play a key role in developing Standard Operating Procedures (SOPs) and collaborating with leadership to create plans for revenue growth and target achievement within the support and sales processes. Key Responsibilities:Training Delivery & Facilitation Conduct New Hire Training (NHT) and Refresher sessions for printer troubleshooting, installation, configuration, driver setup, connectivity issues, and antivirus installation/support. Deliver sales training modules focused on effective communication, upselling, and cross-selling antivirus and support packages. Facilitate soft skills, customer handling, and product knowledge sessions to enhance overall performance. Certify new trainees for process readiness before floor deployment. Continuously monitor and mentor agents during the nesting phase to ensure process adherence and performance improvement. Training Design & Development Design and update training content, SOPs, and assessments aligned with client processes and product updates. Create role-specific learning paths , quizzes, and troubleshooting simulations for practical learning. Collaborate with quality and operations teams to address skill gaps and improve KPI metrics such as CSAT, FCR, AHT, and sales conversions. Process Documentation & Revenue Planning Prepare, document, and maintain Standard Operating Procedures (SOPs) for the printer and antivirus sales/support process. Work with operations and management to develop plans to increase revenue , set sales targets , and identify improvement areas in existing processes. Analyze training impact on revenue performance and share insights for strategic process improvement . Participate in cross-functional meetings to align process training with business goals. Performance Tracking & Reporting Evaluate trainee performance through assessments, mock calls, and feedback sessions. Maintain detailed reports on training effectiveness, process improvements, and revenue impact. Provide periodic performance reviews and recommend targeted coaching or refresher programs. Desired Skills & Competencies: Strong knowledge of printer hardware/software troubleshooting (HP, Canon, Epson, Brother, etc.) and antivirus software (Norton, McAfee, Quick Heal, etc.). Proven experience in tech support training , sales enablement , or process improvement in a BPO/tech support setup. Excellent communication, presentation, and facilitation skills. Strong analytical and documentation skills for SOP preparation and performance tracking. Proficiency in MS Office tools, Excel reporting, and LMS / e-learning platforms . Ability to align training delivery with revenue and operational KPIs. Qualification: Graduate in any discipline (Technical background preferred – BCA, B.Sc IT, Diploma in Hardware/Networking). Certification in Training & Development / Instructional Design is an advantage. 2–4 years of experience as a Technical or Process Trainer in printer and antivirus support domain. Key Performance Indicators (KPIs): Process Certification Pass Rate Post-Training Revenue Conversion Improvement Process Adherence & Quality Score Trainee to Production Readiness Ratio SOP Implementation Accuracy and Audit Score Why Join Us: Be part of a growing and technology-driven training environment. Opportunity to influence both skill development and business growth outcomes . Work closely with leadership to build scalable, standardized, and high-performing sales & support teams. Competitive compensation and clear career advancement opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Application Question(s): What is your current/last salary? What is your expected salary? What is your current residential location? Are you comfortable working in US Shift from office? What are your core competencies? Shift availability: Night Shift (Preferred) Work Location: In person
You will play a crucial role as a Customer Support Specialist at Innometrics Solutions Pvt Ltd. Your responsibilities will include: - Responding to customer inquiries promptly and professionally - Troubleshooting technical issues efficiently - Providing timely solutions through various communication channels such as phone, email, and chat - Utilizing good computer skills for effective support - Demonstrating excellent communication skills to interact with customers - Being a Graduate is a requirement for this role - Willingness to work in night shifts, either UK or US timings - Ability to handle Order Processing and Customer Service tasks through both chat and calling platforms Qualifications required for this position: - Graduation degree - 2+ years of experience in International voice process - Total work experience of at least 4 years - Comfortable working in US shift Innometrics Solutions Pvt Ltd. was founded in 2023 with a vision of being perfect, professional, and responsible towards customers. The company specializes in providing innovative tech services to meet customer needs and offers round-the-clock assistance for troubleshooting, network setup, cybersecurity, and technological guidance. Their team of skilled professionals ensures smooth system operations, minimal downtime, and maximum efficiency in an ever-evolving tech landscape. Additionally, the company prioritizes customer satisfaction by delivering timely and reliable technical solutions. The work environment offers benefits including food provision, paid sick time, and requires full-time availability in a permanent position. Night shift availability is preferred, with the work location based in Noida, Uttar Pradesh.,
As an IT Technician, your role will involve installing, maintaining, and troubleshooting hardware and software systems to ensure the smooth operation of our IT infrastructure. You should possess strong problem-solving skills and be capable of working independently. Key Responsibilities: - Install and configure computer hardware, software, networks, and peripherals. - Diagnose and resolve IT issues (hardware, software, and network-related) through troubleshooting. - Maintain IT infrastructure, including servers, routers, switches, and security systems. - Provide technical support to employees and address IT-related queries. - Perform regular system updates and backups to ensure data integrity. - Safeguard network security and data from potential cyber threats. - Document technical problems and solutions for future reference. - Assist in setting up new workstations, email accounts, and user access control. - Collaborate with vendors for hardware/software purchases and repairs. Requirements: - Proven experience in an IT Technician or similar role. - Degree/Diploma in IT, Computer Science, or a related field. - Strong knowledge of hardware, software, and networking. - Hands-on experience with Windows, macOS, and Linux operating systems. - Familiarity with IT security practices and troubleshooting methodologies. - Ability to work independently, manage multiple tasks efficiently. - Excellent problem-solving and communication skills. In this role, you will be required to work in US Shift from the office. Additionally, the work location is in person. Please note that the company provides food as a benefit. Kindly respond to the application questions regarding your current salary, salary expectation, immediate joining availability, and comfort with working in night shifts.,
Role Overview: You should have at least 2 years of experience as a Remote Support Technician or in a similar role. A Bachelor's or Diploma degree in Information Technology, Computer Science, or equivalent is required. Your responsibilities will include providing technical support as a Remote Support Technician. It is important that you are able to work under pressure, prioritize tasks based on urgency, and have the motivation to learn new skills and technologies. You should have a good understanding of Outlook Installation, Printer Troubleshooting, and troubleshooting processes for Windows and Macintosh. Excellent time-management skills along with great interpersonal and communication skills are essential for this role. Key Responsibilities: - Provide technical support as a Remote Support Technician - Work under pressure and prioritize tasks - Learn new skills and technologies - Troubleshoot Outlook Installation, Printers, Windows, and Macintosh - Manage time effectively - Demonstrate excellent interpersonal and communication skills Qualifications Required: - At least 2 years of experience in Technical support - Bachelor's or Diploma degree in Information Technology, Computer Science, or equivalent - Experience in Remote Support US Process and Voice Process is preferred - Knowledge of Printer sale support - Good understanding of troubleshooting processes Additional Details: The company provides benefits such as food and leave encashment. The job is full-time and permanent. The work location is in person. Note: Application questions regarding current salary, salary expectations, comfort with rotational week off, years of experience in Technical sales and Support process, and experience with Printer sale support will be asked during the application process.,