HR Associate

Please apply only if you are comfortable working in US shift

Role Overview:

We are looking for a dynamic and detail-oriented HR Associate who will be primarily responsible for end-to-end recruitment (80%) and supporting HR operations (20%) within a fast-paced BPO environment. The ideal candidate should have hands-on experience in hiring for voice/non-voice processes and a solid understanding of HR practices, compliance, and employee engagement in a BPO setup.

Key Responsibilities: Recruitment (80%)

• Manage end-to-end recruitment cycle – sourcing, screening, scheduling, conducting HR rounds, salary negotiation, and onboarding.
• Work on bulk and niche hiring for voice, non-voice, and support functions.
• Utilize multiple hiring channels such as job portals, social media, employee referrals, and walk-in drives.
• Coordinate with operations and training teams to understand manpower requirements and hiring forecasts.
• Maintain recruitment trackers, generate reports, and ensure TAT adherence for all hiring mandates.
• Conduct pre-joining engagement and ensure smooth candidate onboarding experience.
• Manage vendor coordination and monitor recruitment performance metrics.

HR Operations (20%)

• Assist in maintaining employee records, offer letters, and onboarding documentation.
• Support attendance, leave, and payroll coordination activities.
• Participate in employee engagement initiatives and HR communication drives.
• Handle exit formalities and assist in maintaining attrition and retention data.

Desired Skills & Competencies:

• Strong understanding of recruitment processes within the BPO or ITES industry.
• Excellent communication and interpersonal skills.
• Ability to handle high-volume hiring and work under tight deadlines.
• Good knowledge of MS Excel, HRMS and reporting.
• Basic understanding of HR operations and employee lifecycle management.
• Proactive, target-oriented, and strong in follow-ups.

Qualification:

• Graduate or Postgraduate in Human Resources / Business Administration or related field.
• 1–3 years of relevant experience in BPO recruitment and HR operations.

Why Join Us:

• Opportunity to work in a fast-growing and people-centric organization.
• Exposure to both strategic and operational HR functions.
• Collaborative work environment with career growth opportunities in HR.

Job Types: Full-time, Contractual / Temporary
Contract length: 12 months

Pay: ₹20,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current/last Salary?
• What is your salary expectation?
• What is your current residential location?

Shift availability:

• Night Shift (Preferred)

Work Location: In person