Customer Support Specialist

You will play a crucial role as a Customer Support Specialist at Innometrics Solutions Pvt Ltd. Your responsibilities will include: - Responding to customer inquiries promptly and professionally - Troubleshooting technical issues efficiently - Providing timely solutions through various communication channels such as phone, email, and chat - Utilizing good computer skills for effective support - Demonstrating excellent communication skills to interact with customers - Being a Graduate is a requirement for this role - Willingness to work in night shifts, either UK or US timings - Ability to handle Order Processing and Customer Service tasks through both chat and calling platforms Qualifications required for this position: - Graduation degree - 2+ years of experience in International voice process - Total work experience of at least 4 years - Comfortable working in US shift Innometrics Solutions Pvt Ltd. was founded in 2023 with a vision of being perfect, professional, and responsible towards customers. The company specializes in providing innovative tech services to meet customer needs and offers round-the-clock assistance for troubleshooting, network setup, cybersecurity, and technological guidance. Their team of skilled professionals ensures smooth system operations, minimal downtime, and maximum efficiency in an ever-evolving tech landscape. Additionally, the company prioritizes customer satisfaction by delivering timely and reliable technical solutions. The work environment offers benefits including food provision, paid sick time, and requires full-time availability in a permanent position. Night shift availability is preferred, with the work location based in Noida, Uttar Pradesh.,