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3 Job openings at Ebix Payment Services Pvt Ltd
About Ebix Payment Services Pvt Ltd
Customer Care Executive

Noida, Uttar Pradesh

1 years

INR 0.15 - 0.45 Lacs P.A.

On-site

Full Time

Undergraduate/Graduate Require for Various BPO Process (Chat-Voice) Location Branches - Noida/Gurgoan/Mohali Job Role & Responsibilities Key Responsibilities: Customer Support: Respond to customer inquiries promptly via chat, providing accurate information about their concerns. Issue Resolution: Identify customer issues and concerns, troubleshoot problems, and provide effective solutions or escalate to appropriate departments as needed. Product Knowledge: Maintain a thorough understanding of the company's insurance products and services to provide accurate and up-to-date information to customers. Process Improvement: Identify and recommend process improvements to enhance customer satisfaction and operational efficiency. Compliance: Adhere to all regulatory guidelines, company policies, and procedures to ensure compliance in all customer interactions. Team Collaboration: Work closely with team members and other departments to ensure seamless customer service and support. Fresher's & Experience both can apply for this Job Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer Service: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Customer Service Representative for Banking Process

Gurgaon

1 years

INR 0.15 - 0.3 Lacs P.A.

On-site

Full Time

Undergraduate/Graduate Require for Banking Customer Care Profile Job Location Noida (Work from Office) Desired Candidate Graduate/ Undergraduate Fresher/ Experience Ability to communicate effectively in English and Hindi. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirements. Banking Process No target verification customer Salary release on Every end of month Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Customer Service Representative for Banking Process

Gurugram, Haryana

0 - 1 years

INR Not disclosed

On-site

Full Time

Undergraduate/Graduate Require for Banking Customer Care Profile Job Location Noida (Work from Office) Desired Candidate Graduate/ Undergraduate Fresher/ Experience Ability to communicate effectively in English and Hindi. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirements. Banking Process No target verification customer Salary release on Every end of month Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person

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