Technical Support Specialist

Job description

Role & responsibilities:

• At least 2-year of experience as a Remote Support Technician or similar role.
• Bachelor or Diploma degree in Information Technology, Computer Science or equivalent.
• Remote Support Technician in technical support. Similar Iyogi & Quattro Will Be Preferred.
• Ability to work under pressure & ability to prioritize tasks based on urgency and importance
• Motivation to learn new skills and technologies.
• Good understanding of Outlook Installation, Printer Troubleshooting Similar Troubleshooting Process
• Understanding Windows, Macintosh.
• Good time-management skills & Great interpersonal and communication skills.

Preferred candidate profile: Experience in Remote Support US Process, Must Have Experience in Voice Process.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹55,000.00 per month

Benefits:

• Food provided
• Leave encashment

Application Question(s):

• What is your current salary?
• What is your salary expectation?
• Are you comfortable with rotational week off?
• How many years of experience do you have working in Technical sales and Support process?
• How many years of experience do you have with Printer sale support?

Experience:

• Technical support: 5 years (Required)
• total work: 5 years (Required)

Work Location: In person