Smart Lion Private Limited

Description We are seeking a Customer Support Executive to join our team in India. This role is ideal for freshers/entry-level candidates looking to start their career in customer service. The successful candidate will be responsible for providing high-quality support to our customers, ensuring their inquiries are resolved efficiently and effectively. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Maintain detailed records of customer interactions and transactions. Collaborate with team members and other departments to enhance the customer experience. Skills and Qualifications Excellent verbal and written communication skills in English. Proficient in using customer support software and tools. Strong problem-solving skills and the ability to think analytically. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Familiarity with CRM systems and practices is a plus. Patience and empathy for customers, with a passion for delivering exceptional service.

We are looking for a Field Sales Executive to join our team at Axis Bank . The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of ₹15000CTC - ₹18000CTC and prospects of growth. Key Responsibilities: Close sales through various methods like cold calling, presentations, and door-to-door visits. Build strong customer relationships and meet sales targets. Research and develop creative sales strategies to boost results. Report performance metrics and feedback to management regularly. Maintain and grow the client database effectively. Job Requirements: The minimum qualification for this role is Graduate and candidate must be a fresher . Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Do you have your own Two-Wheeler? Education: Bachelor's (Preferred) License/Certification: Driving Licence (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person

We are looking for a Field Sales Executive to join our team at Axis Bank . The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of ₹15000CTC - ₹18000CTC and prospects of growth. Key Responsibilities: Close sales through various methods like cold calling, presentations, and door-to-door visits. Build strong customer relationships and meet sales targets. Research and develop creative sales strategies to boost results. Report performance metrics and feedback to management regularly. Maintain and grow the client database effectively. Job Requirements: The minimum qualification for this role is Graduate and candidate must be a fresher . Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Do you have your own Two-Wheeler? Education: Bachelor's (Preferred) License/Certification: Driving Licence (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person

Urgent Hiring: Tele-Calling Executive | Real Estate Sector | Ahmedabad Greetings from Smart Lion! We are urgently hiring for the position of Tele-Calling Executive on behalf of one of our esteemed clients in the Real Estate sector, based in Ahmedabad . Role: Tele-Calling Executive Location: Ahmedabad Experience: 6 months – 1 year Education: Any Graduate Job Description: We are looking for an enthusiastic and self-driven Tele-Calling Executive to join a dynamic real estateteam. You will play a key role in engaging with potential customers, providing detailed information about properties, and supporting lead conversion efforts. Responsibilities: Make outbound calls to prospects and individuals who have inquired about our properties Clearly explain project features, benefits, and amenities to generate interest Handle customer inquiries and concerns with professionalism and clarity Work closely with the sales team for smooth lead follow-up and conversion Maintain accurate records of all customer interactions in the CRM system Meet or exceed daily/weekly targets for calls, leads, and conversions Requirements: Graduate in any discipline Prior telecalling or telemarketing experience in real estate is an advantage Freshers with excellent communication skills and a passion for customer service are encouraged to apply Interested? Get in touch with our recruiter today! For more details or to apply, please contact us at: Drashti Thakkar 7969795559 [email protected] Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Experience: Tele-calling: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Urgent Hiring: Tele-Calling Executive | Real Estate Sector | Ahmedabad Greetings from Smart Lion! We are urgently hiring for the position of Tele-Calling Executive on behalf of one of our esteemed clients in the Real Estate sector, based in Ahmedabad . Role: Tele-Calling Executive Location: Ahmedabad Experience: 6 months – 1 year Education: Any Graduate Job Description: We are looking for an enthusiastic and self-driven Tele-Calling Executive to join a dynamic real estateteam. You will play a key role in engaging with potential customers, providing detailed information about properties, and supporting lead conversion efforts. Responsibilities: Make outbound calls to prospects and individuals who have inquired about our properties Clearly explain project features, benefits, and amenities to generate interest Handle customer inquiries and concerns with professionalism and clarity Work closely with the sales team for smooth lead follow-up and conversion Maintain accurate records of all customer interactions in the CRM system Meet or exceed daily/weekly targets for calls, leads, and conversions Requirements: Graduate in any discipline Prior telecalling or telemarketing experience in real estate is an advantage Freshers with excellent communication skills and a passion for customer service are encouraged to apply Interested? Get in touch with our recruiter today! For more details or to apply, please contact us at: Drashti Thakkar 7969795559 Drashti.r@smartlion.co.in Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Experience: Tele-calling: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Hello Candidates, Greetings from Smart Lion...!!! We are currently hiring for the position of Accountant on behalf of one of our esteemed clients at Ahmedabad Location. Job Location: Ahmedabad Experience: 2+ years About the Client: Our client is a leading organization in the healthcare sector, committed to delivering quality medicines, healthcare products, and services directly to customers’ homes. They are focused on making healthcare more accessible, affordable, and efficient through innovation and customer-first solutions. Job Description: We are seeking a dedicated and detail-oriented Accountant with 2+ years of professional experience . The ideal candidate must have experience managing financial transactions over ₹1 crore and should be well-versed in accounting principles and statutory compliance. Key Responsibilities: Handle day-to-day accounting operations: bookkeeping, ledgers, reconciliations Manage high-value financial transactions (> ₹1 crore) Prepare financial reports, balance sheets, and profit & loss statements Maintain records in compliance with statutory and audit requirements Work on Tally ERP 9 for data entry and reporting File GST, TDS , and ensure other compliance obligations Support audits, budgeting, forecasting, and financial analysis Collaborate with internal departments for informed financial decisions Benefits: Opportunities for professional growth and development A supportive and innovative working environment Be a part of a growing healthcare initiative improving lives across the region If you meet the above criteria and are interested in this opportunity, please share your updated resume and interview availability at your earliest convenience. We look forward to connecting with you! Drashti Thakkar 7969795559 Drashti.r@smartlion.co.in Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹55,000.00 per month Schedule: Day shift Application Question(s): Have you handled financial transactions exceeding ₹1 crore? Work Location: In person

Job Opportunity – International Voice Process Executive Location: Pune (Hybrid) Greetings from Smart Lion! We are urgently hiring International Voice Process Executives for one of our esteemed clients in Pune. Position Overview: We’re looking for motivated and articulate Technical Support Executives with a background in international voice processes . If you have excellent communication skills, enjoy solving problems, and thrive in a fast-paced environment, this opportunity is for you. Key Responsibilities: Handle inbound technical queries from international customers (UK-based). Troubleshoot hardware and software issues via phone support. Guide customers through effective solutions. Accurately document all customer interactions. Maintain high levels of customer satisfaction through professional support. Requirements: Experience: Minimum 1 year in international voice process (mandatory) Education: 12th Pass (HSC) Skills: Excellent verbal communication in English Experience in technical/customer support voice roles preferred Comfortable working in UK shift timings Mode: Hybrid If you or someone you know fits the above profile and is available to join immediately, please apply now or contact us directly for more details! Drashti Rupareliya Contact No.: 7969795559 Email : [email protected] Smart Lion – Connecting Talent with Opportunity. Job Types: Full-time, Permanent Pay: ₹270,000.00 - ₹430,000.00 per year Benefits: Provident Fund Schedule: Monday to Friday Rotational shift UK shift Application Question(s): Do you have at least 1 year of experience in an international voice process? Have you worked in a UK shift or are you comfortable working in Rotational time zones? Work Location: In person Speak with the employer +91 6351093206

Hello Cadidates, Greetings from Smart Lion! We are hiring for one of our reputed clients in the fresh produce & cold chain logistics industry based in Ahmedabad . Position: Payroll Executive Location: Ahmedabad Experience: 0-1 years in payroll processing Key Responsibilities: Handle end-to-end monthly payroll processing Ensure accurate salary disbursement and statutory deductions Maintain attendance, leave records, and employee master data Process PF, ESIC, TDS, Professional Tax, and other compliance requirements Collaborate with HR and Accounts for payroll-related matters Manage reimbursements, advances, and full & final settlements Candidate Profile: Graduate in Commerce, HR, or relevant field 0-1 years of payroll experience Proficient in MS Excel and payroll software (Tally, Zoho Payroll, etc.) Familiar with statutory compliance and labor laws Attention to detail and good communication skills How to Apply: Send your resume [email protected] or you can call us on 7969795559 Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹22,000.00 per month Schedule: Monday to Friday Work Location: In person

Hello Cadidates, Greetings from Smart Lion! We are hiring for one of our reputed clients in the fresh produce & cold chain logistics industry based in Ahmedabad . Position: Payroll Executive Location: Ahmedabad Experience: 0-1 years in payroll processing Key Responsibilities: Handle end-to-end monthly payroll processing Ensure accurate salary disbursement and statutory deductions Maintain attendance, leave records, and employee master data Process PF, ESIC, TDS, Professional Tax, and other compliance requirements Collaborate with HR and Accounts for payroll-related matters Manage reimbursements, advances, and full & final settlements Candidate Profile: Graduate in Commerce, HR, or relevant field 0-1 years of payroll experience Proficient in MS Excel and payroll software (Tally, Zoho Payroll, etc.) Familiar with statutory compliance and labor laws Attention to detail and good communication skills How to Apply: Send your resume drashti.r@smartlion.co.in or you can call us on 7969795559 Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹22,000.00 per month Schedule: Monday to Friday Work Location: In person

Hello Candidates, Greetings from Smart Lion...!!! We’re hiring BE graduates in Civil, Mechanical, or Electrical Engineering who are proficient in AutoCAD 2D . Freshers and candidates with up to 1 year of experience are encouraged to apply! About the Company: A reputed player in the fire protection engineering and consulting sector, active since 1996. The company offers complete fire-safety solutions including: System design, installation, testing, and commissioning On-site training and AMC services Serves industries like petrochemicals, pharmaceuticals, construction, hospitals , and infrastructure Salary: Up to ₹22,000/month Location: Ahmedabad Key Responsibilities: Develop and update accurate 2D drawings for design and fire safety systems Interpret engineering specifications and collaborate with senior design engineers Maintain drawing accuracy, revision tracking, and compliance standards Ensure timely submission of design updates Coordinate with project teams on drawing revisions and documentation How to Apply: Send your resume drashti.r@smartlion.co.in or you can call us on 7778002236 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Work Location: In person

Hello Candidates, Gretting from Smart Lion...! We are urgently looking for Machine Operator for one of our fast-growing and dynamic food processing company known for delivering high-quality fresh produce across India and abroad. Location : Naroda, Ahmedabad Experience : 1+ year Qualification: ITI or relevant technical education (e.g., Diploma in Mechanical/Electrical/Production) Salary : ₹18,000 to ₹20,000 per month Responsibilities Operate and monitor assigned machinery on the production floor Maintain cleanliness and efficiency of the machines Report malfunctions or issues to the supervisor Follow safety procedures and company protocols Perform basic maintenance tasks when required Candidate Requirements ITI-certified (Fitter, Turner, Electrician, Mechanical, etc.) or equivalent qualification Physically fit and punctual Basic understanding of machine operations If you are interested than call us on 7778002236 or email us on [email protected] Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person

Hello Candidates, Gretting from Smart Lion...! We are urgently looking for Machine Operator for one of our fast-growing and dynamic food processing company known for delivering high-quality fresh produce across India and abroad. Location : Naroda, Ahmedabad Experience : 1+ year Qualification: ITI or relevant technical education (e.g., Diploma in Mechanical/Electrical/Production) Salary : ₹18,000 to ₹20,000 per month Responsibilities Operate and monitor assigned machinery on the production floor Maintain cleanliness and efficiency of the machines Report malfunctions or issues to the supervisor Follow safety procedures and company protocols Perform basic maintenance tasks when required Candidate Requirements ITI-certified (Fitter, Turner, Electrician, Mechanical, etc.) or equivalent qualification Physically fit and punctual Basic understanding of machine operations If you are interested than call us on 7778002236 or email us on Drashti.r@smartlion.co.in Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person

Hello Candidates, Greetings from Smart Lion...!!! Job Overview: We are hiring for the role of Associate – International Voice Process . This role is ideal for candidates with strong communication skills or a background in international voice processes, especially in the healthcare domain. Freshers are welcome to apply. Experience : 0-4 years Qualification : Graduate Shift Time : Night Shift (Male Candidates only) Key Responsibilities: Make outbound calls to insurance companies for claim status and eligibility verification Follow up with insurance carriers and update the status of unpaid claims Handle various voice-based processes as per client requirements Maintain accurate daily activity logs and ensure task completion within SLAs Escalate unresolved issues to management Collaborate effectively in a team environment Requirements: Graduate or undergraduate from any discipline Strong verbal communication and convincing skills Proficient in MS Office and basic computer applications Good problem-solving, time management, and organizational skills Freshers with relevant voice process background encouraged to apply Male candidates only (for night shift) Compensation & Benefits: Salary: ₹25,000 – ₹30,000 CTC per month Freshers: Upto ₹23,000 CTC per month Attendance bonus: ₹1,500/month Retention bonus: ₹25,000 after 1 year 5-day workweek 30 earned leaves annually Performance-based bonuses and loyalty benefits Learning & Development programs for career growth Inclusive and engaging work environment If you are interested than share your updated resume on drashti.r@smartlion.co.in or call me on 7778002236 Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹23,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Shift availability: Night Shift (Required) Work Location: In person

As an International Voice Process Executive at Smart Lion, you will be responsible for providing technical support to international customers based in the UK. Your role will involve handling inbound technical queries, troubleshooting hardware and software issues over the phone, guiding customers to effective solutions, and documenting all customer interactions accurately. Your primary goal will be to maintain high levels of customer satisfaction through your professional support. To excel in this position, you must have a minimum of 1 year of experience in an international voice process. A 12th pass (HSC) education qualification is required. Your excellent verbal communication skills in English, coupled with your previous experience in technical/customer support voice roles, will be beneficial. You should also be comfortable working in UK shift timings. This is a full-time, permanent position based in Pune and Ahmedabad (Hybrid). If you meet the above requirements and are available to join immediately, we encourage you to apply or contact us directly for more information. Drashti Rupareliya can be reached at 7778002236 or via email at Drashti.r@smartlion.co.in. Smart Lion aims to connect talent with opportunity, and as part of our team, you will have access to benefits such as Provident Fund. Prior to applying, please consider the following questions: 1. Do you have at least 1 year of experience in an international voice process 2. Have you worked in a UK shift or are you comfortable working in Rotational time zones If you are interested in this exciting opportunity, please reach out to us at +91 6351093206 for further discussions.,

Hello Folks, Greetings from Smart Lion...!!! Join a dynamic team where you can help customers, learn, and grow! We’re looking for motivated individuals to handle customer queries via chat, email, and other online channels. If you can write clearly, solve problems, and keep a friendly tone, you’re exactly who we need. What You’ll Do: Respond to customer messages and resolve issues. Communicate clearly with correct grammar and spelling. Work collaboratively with your team to deliver the best service. What We’re Looking For: Fresher graduates welcome! (12th pass = 2+ years experience) Computer savvy with strong written communication. Open to work in a 24/7 environment. Perks & Benefits: Competitive salary + bonuses. One-time meal, attendance allowance, incentives. Pick-up/drop facility (one-way). 5 days accommodation for relocations (outside Gujarat). Ticket expense reimbursement. Email your resume to: [email protected] Contact: 7778002236 Apply now and start your career with a supportive, growth-focused team! Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person

Hello Folks, Greetings from Smart Lion...!!! Join a dynamic team where you can help customers, learn, and grow! We’re looking for motivated individuals to handle customer queries via chat, email, and other online channels. If you can write clearly, solve problems, and keep a friendly tone, you’re exactly who we need. What You’ll Do: Respond to customer messages and resolve issues. Communicate clearly with correct grammar and spelling. Work collaboratively with your team to deliver the best service. What We’re Looking For: Fresher graduates welcome! (12th pass = 2+ years experience) Computer savvy with strong written communication. Open to work in a 24/7 environment. Perks & Benefits: Competitive salary + bonuses. One-time meal, attendance allowance, incentives. Pick-up/drop facility (one-way). 5 days accommodation for relocations (outside Gujarat). Ticket expense reimbursement. Email your resume to: drashti.r@smartlion.co.in Contact: 7778002236 Apply now and start your career with a supportive, growth-focused team! Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person

Hello Folks, Greetings from Smart Lion...!!! Join a dynamic team where you can help customers, learn, and grow! We’re looking for motivated individuals to handle customer queries via chat, email, and other online channels. If you can write clearly, solve problems, and keep a friendly tone, you’re exactly who we need. What You’ll Do: Respond to customer messages and resolve issues. Communicate clearly with correct grammar and spelling. Work collaboratively with your team to deliver the best service. What We’re Looking For: Fresher graduates welcome! (12th pass = 2+ years experience) Computer savvy with strong written communication. Open to work in a 24/7 environment. Perks & Benefits: Competitive salary + bonuses. One-time meal, attendance allowance, incentives. Pick-up/drop facility (one-way). 5 days accommodation for relocations (outside Gujarat). Ticket expense reimbursement. Email your resume to: drashti.r@smartlion.co.in Contact: 7778002236 Apply now and start your career with a supportive, growth-focused team! Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person