Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai metropolitan region
>
IBM
>
Technical Support Representative

Technical Support Representative

IBM

1 - 2 years

0 Lacs

mumbai metropolitan region

Posted:2 days ago| Platform:

Apply

Skills Required

support consulting collaboration ai technology portfolio software network empathy development installation configuration linux verification checks remediation usb security compliance communication documentation server coordination ldap mfa sql postgresql oracle authentication scripting powershell python automation

Work Mode

Remote

Job Type

Full Time

Job Description

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment

Your Role And Responsibilities

Provide first-level support for biometric devices (installation, configuration, troubleshooting).Assist with Windows and Linux client OS issues related to biometric device integration.Perform driver installation, verification, and updates for biometric hardware.Conduct baseline checks and assist in remediation activities.Perform restriction/unrestricting checks for device and application access.Log, track, and escalate incidents as per process.Provide remote and onsite user support within SLA.Basic to intermediate knowledge of Windows OS (7/10/11) and Linux distributions.Understanding of device drivers, hardware connectivity (USB/serial), and troubleshooting.Familiarity with baseline remediation and security compliance checks (preferred).Good communication and customer-handling skills.Ability to follow documentation and escalate effectively.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

1 to 2 years of experience> Hands-on experience with Windows/Linux server environments.> Strong communication, documentation, and stakeholder coordination skills

Preferred Technical And Professional Experience

Understanding of Active Directory (AD), LDAP, SSO, MFA integrations.
Familiarity with databases (SQL, PostgreSQL, or Oracle) for backend support.
Knowledge of network security concepts – firewalls, proxies, authentication methods.
Hands-on with endpoint & application security tools.
Scripting skills (PowerShell, Python, or Shell) for automation & troubleshootin

More Jobs at IBM

Delivery Manager - RISK & Compliance - AML

Bengaluru

3 - 5 yrs

INR 5 - 7 Lacs

Delivery Manager-HUMAN Resources Operations

Bengaluru

6 - 10 yrs

INR 11 - 16 Lacs

Application Developer-Java & Web Technologies

Hyderabad

2 - 5 yrs

INR 7 - 11 Lacs

Deputy Manager Data Engineer - Analytics

Bengaluru

4 - 7 yrs

INR 10 - 15 Lacs

Data Scientist-Artificial Intelligence

Bengaluru

3 - 7 yrs

INR 14 - 18 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

IBM

Information Technology

Armonk

Login to

Please Verify Your Phone or Email

Confirm Action

Technical Support Representative