Technical Product Manager

About the Job

*PLEASE ONLY APPLY AFTER THOROUGHLY READING THE JOB DESCIPRTION AND ONLY IF YOU MEET ALL THE NEEDED QUALIFICATIONS AND HAVE THE RIGHT LEVEL OF ATTITUDE, APTITUDE, AND PASSION FOR AMBUIGUITY*

About omniXM

OmniXM is a leading provider of Experience Management (XM) solutions, focused on helping businesses prioritize customer and employee experiences. Our solutions help define, measure, and improve XQ (Experience Quotient) to drive revenue, operational excellence, and customer loyalty. We partner with businesses to create custom, engaging, and intuitive solutions tailored to their specific needs, leveraging advanced analytics for actionable insights.

We are headquarters in Seattle, WA, USA and have our development office in Pune, MH, India.

Location

Experience

Joining Term:

Role Description

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As a Sr. Business Analyst, you will be responsible for all aspects of our product life cycle including the technical, functional, and business foundations of our products. You will act as the liaison between cross-functional teams including but not limited to, Change Management, Software Development, and customer support. Your goal is to effectively manage multiple simultaneous projects, deadlines, and deliverables all while communicating the overall product delivery to your team. In addition to product management, you will be responsible for testing a variety of software applications to help ensure our products are of the highest quality. If you feel comfortable working in a fast-paced, time sensitive environment, this is the position for you!

You are passionate about building complex, highly scalable software solutions. You enjoy creating unconventional solutions to the most challenging business requirements. You have the hard-technical skills and soft communication skills, ability to manage relationships, and get things done.

You have built a lot of software products, created platforms, and have built scalable web-service driven systems. You understand the challenges associated with operating a large-scale system in production, and your designs and implementations reflect that understanding.

Responsibilities:

• Define and maintain the technical aspects of the product roadmap in alignment with business objectives.
• Create and maintain comprehensive BRDs/ PRDs / FRDs detailing functional and non-functional requirements.
• Develop detailed wireframes and user flows to effectively communicate design and interaction concepts.
• Write thorough and effective test cases to ensure the quality and reliability of the product.
• Lead and facilitate daily SCRUM meetings, ensuring clear communication and progress within the development team.Manage the product release process, coordinating with engineering, testing, and business teams.
• Partner closely with software developers and testers throughout the product development lifecycle, providing technical guidance and clarification.
• Serve as the primary point of contact for technical product-related queries from both business and engineering teams.
• Act as the Product Owner for the development team, prioritizing the backlog and ensuring alignment with the product vision.
• Facilitate clear and concise communication of technical information to non-technical stakeholders, including business and sales leaders.
• Proactively identify and address potential technical risks and challenges.
• Contribute to the continuous improvement of our product development processes.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Minimum of 6 years of experience in a technical product management, technical business analyst, or similar role within a SaaS company.
• Proven ability to translate business requirements into detailed technical specifications.
• Strong experience creating BRDs, PRDs, wireframes, and user flows.
• Excellent understanding of software development methodologies, particularly Agile/SCRUM.
• Experience writing comprehensive test cases and participating in testing processes.
• Demonstrated ability to lead daily SCRUM meetings effectively.
• Experience managing product releases and coordinating cross-functional teams.
• Exceptional communication, collaboration, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a fast-paced and dynamic environment.

You may send your CV's to hrishit@omnixm.com for review.