Technical Operations Manager

Position Vacant:

Organization Name:

Company Profile:

TheraYog is a wellness company deeply committed to excellence in holistic health, combining traditional yoga, Ayurveda, and compassionate care. With online yoga classes, doctor and diet consultations. TheraYog integrates ancient wisdom with modern convenience.

Qualification:

Bachelor's degree in any field 2+ years of experience in health-tech, e-commerce, or ed-tech is a plus Location: A73, Sector 65, Noida (Nearest metro Station Sector 62) Job Description / Job Responsibilities:

Key Responsibilities (Prioritised by Impact)

1. Website & Hosting Management

● Manage WordPress websites (TheraYog, YoginiSrishti, VedicMum, VM) including updates, troubleshooting, and uptime monitoring.

● Oversee hosting accounts (Hostinger, GoDaddy, Bluehost, YouStable) and ensure site security, SSL, and backups.

● Handle DNS management, domain renewals, and mailbox setup.

● Work with plugins (Elementor, WPForms, PAFE, Automator, etc.) and ensure smooth functionality.

2. CRM & ERP

● Manage and maintain Zoho, Odoo, Freshworks, and related CRM/ERP tools.

● Customize workflows, manage user access, and integrate CRMs with websites and automation tools.

● Ensure data hygiene, lead tracking, and reporting across platforms.

3. API Setup & Integrations

● Configure and manage API integrations between platforms (Razorpay, Cashfree, Stripe, Shopify, Shiprocket, WhatsApp APIs like WATI/AiSensy).

● Set up webhooks for payment gateways, LMS platforms, and logistics.

● Monitor and troubleshoot integration failures.

4. LMS & E-commerce Platforms

● Manage Knorish and other LMS platforms (course setup, user management, automation).

● Oversee Shopify stores (setup, product updates, integrations with logistics and payments).

● Ensure smooth student and customer experience.

5. Automation, Plugins & Tech Tools

● Maintain and optimize Pabbly, Automator plugins, and other workflow tools.

● Set up triggers for email/SMS/WhatsApp automation.

● Work with productivity tools (Calendly, Notion, Asana, Manatal) to streamline internal operations.

6. Analytics & Tracking

● Implement and monitor uptime & performance tracking (Uptime Robot, InsightIQ).

● Manage dashboards on Tableau, Zoho Analytics, and CRM reporting.

● Provide regular reports on sales funnels, customer journey, and system performance.

Desired Profile of the candidate:

Required Skills & Qualifications

● Strong experience in WordPress, hosting, and domain management.

● Hands-on expertise with CRM/ERP systems (Zoho, Odoo, Freshworks).

● Good knowledge of API integrations, payment gateways, and automation tools.

● Experience with LMS platforms (Knorish or similar) and Shopify/e-commerce setups.

● Familiarity with analytics dashboards and tracking tools (Tableau, UptimeRobot, InsightIQ).

● Knowledge of DNS, cPanel, cloud hosting, and email configurations.

● Problem-solving mindset with ability to troubleshoot across multiple systems.

● Strong organizational and documentation skills.

Preferred Background

● 3–5 years of experience in IT, Web Management, or Technical Operations.

● Previous exposure to health-tech, e-commerce, or ed-tech is a plus.

● Ability to work independently, manage multiple tools, and coordinate with external vendors/teams.

Minimum Experience:

Compensation Range:

Contact Information:

hr@therayog.com

Ms. Arzoo Sirohi 9810976103

Mr. Vikas Mehrotra 9958648333

Website: www.therayog.com