Technical Operations Manager

0 years

2 - 3 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description


  • Must have 6 plus year exp and 2 plus year exp
  • as ops manager have exp
  • to handle team size 100 plus team size handled AHT attrition shrinkage occupancy SLA matrix KPI and KRA client reviews

Key Responsibilities:


  • Must have 6 plus year exp and 2 plus year exp
  • as ops manager have exp
  • to handle team size 100 plus team size handled AHT attrition shrinkage occupancy SLA matrix KPI and KRA client reviews

Preferred Skills:

Customer Service->CS->Service Desk-> Voice->Chats->email Chats

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