Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Engineering Operations:
Maintain and operate all electrical and electronic equipment installed
Ensure 100% compliance with equipment Operating & Maintenance instructions
Manage and operate equipment’s where applicable
Prevent disruptions due to lack of maintenance and operations
Incident Management and Reporting:
Report critical disruptions within 5 minutes and other equipment failures within 15 minutes
Complete and submit incident reports within 24 hours for all equipment breakdowns or failures
Respond to major incidents within 2 hours
Preventive Maintenance and AMC Management:
Implement annual AMC schedules, ensuring completion within the proposed timeframe
Execute a 52-week Planned Preventive Maintenance (PPM) schedule
Coordinate with vendors for timely execution of maintenance activities
Notify SPOC about contract renewals 90 days in advance
Inventory Management:
Manage and update inventory of consumables for Engineering & Maintenance and BMS equipment
Participate in monthly audits of consumables inventory
Ensure accurate record-keeping and reporting of inventory status
Documentation and Record Keeping:
Maintain up-to-date documentation for all building maintenance activities
Ensure all records, service reports, and registers are accurate and ready for audits
Participate in at least 4 audits per month on a sample basis
Premises Repairs and Maintenance:
Coordinate and monitor all scheduled repair activities for premises
Ensure proper vendor follow-up for site mobilization and completion
Report on repair activities closure as per Statement of Work (SOW)
24/7 Maintenance Coverage:
Provide round-the-clock maintenance coverage for engineering services
Attend to and log all calls requiring Operations & Maintenance assistance in the FM Helpdesk
Utility Management:
Assist in managing utilities including electricity supply and diesel consumption
Implement measures for reducing power consumption without impacting service levels
Conduct monthly evaluations of energy consumption and track against set targets
Contribute to monthly consumption reports with savings analysis
Building Fabric Maintenance:
Oversee the maintenance of building fabrics, including internal fixtures, fittings, furniture, partitions, doors, floor coverings, and decorations
Highlight snags and follow up on their resolution within agreed timeframes
Training and Development:
Participate in monthly process trainings on defined processes, policies, and technical knowledge
Attend managerial trainings on resource optimization, prioritization, and project management
Documentation and Process Improvement:
Assist in developing and maintaining Standard Operating Procedures (SOPs) and Work Instruction Manuals (WIMs) for technical services
Contribute to the Disaster Recovery and Business Continuity Plans
Suggest improvements for process efficiency
Compliance and Audits:
Ensure compliance with regulatory, labor, and environmental regulations
Participate in audits, striving to avoid major or repeat deviations
Maintain necessary compliance certificates and documentation
Health and Safety:
Implement proper safety procedures for all maintenance activities
Ensure compliance with health and safety regulations in all technical operations
Reporting and Communication:
Prepare daily and weekly reports on technical services activities
Communicate effectively with representatives and other stakeholders
Escalate issues promptly and appropriately
Other Regular requirements:
Preparing and submission of MMR
Preparing daily report and sharing with client
Ensure all JLL POs are in place before executing jobs
Ensure all monthly reports are shared in time
Review of incident report before sharing with client
Ensure JLL Tools ( E Fit ) implementation and track closures
Ensure all data is uploaded in CMMS as per timelines
Ensure all R&M related activities are monitored
Ensure to have weekly meetings with team and share MOM
Close monitoring of tickets and ensure closed within TAT
Ensure façade cleaning and water tank cleaning is completed as per schedule
Closely monitor PPM activities and ensure completion as per schedule
Approving invoices in CAAPS with necessary evidence
Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material
Working on Site SLA/KPI and ensure submission is done on time
Ensure risks are always highlighted and taken care.
Ensure all Audit and compliance documents are updated and available for review as required by client.
Ensure 52 weeks calendars is updated and evidences are shared as per timelines.
Requirements:
Diploma or Bachelor's degree in Electrical/Mechanical Engineering or related technical field
3+ years of experience in facility management with a focus on technical services
Strong knowledge of BMS, HVAC, electrical systems, and other building technologies
Familiarity with energy management and conservation techniques
Excellent problem-solving and analytical skills
Strong organizational and multitasking abilities
Proficiency in MS Office and facility management software
Knowledge of relevant regulatory compliance requirements
Ability to work flexible hours, including on-call duties
Good communication and interpersonal skills
Experience in vendor management
This position requires a proactive individual with technical expertise who can effectively manage multiple aspects of facility operations while ensuring adherence to service level agreements and maintaining high standards of safety and efficiency.
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What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
