Technical Consultant - CRM

Position:

Experience

Location:

Employment Type

Role Overview:

We are seeking a skilled and motivated Technical Consultant with hands-on experience in Microsoft Dynamics 365 CRM (Customer Engagement). The ideal candidate will be responsible for delivering high-quality CRM solutions through customization, integration, and technical development, supporting business transformation and digital initiatives.

Key Responsibilities

• Lead and participate in the design, development, and deployment of Dynamics 365 CRM solutions.
• Collaborate with functional consultants and business stakeholders to gather requirements and translate them into technical specifications.
• Perform customizations, configurations, and extensions using JavaScript, C#, Plugins, and Workflows.
• Develop and maintain custom reports using SSRS and FetchXML.
• Implement and manage Power Platform components including Power Automate and Power Apps.
• Design and develop Azure-based integrations using Logic Apps, Azure Functions, Web Jobs, and RESTful Web Services.
• Execute data migration strategies using appropriate tools and methodologies.
• Build and maintain CI/CD pipelines using Azure DevOps for automated deployments and version control.
• Utilize XRM Toolbox and SDK tools for system administration and optimization.
• Provide technical support and troubleshooting for CRM-related issues.
• Document technical designs, development processes, and user guides.

Technical Skills & Expertise

CRM Development & Customization

• Strong proficiency in:
• JavaScript, C#, Plugins, Workflows, Form Scripting
• SSRS with FetchXML for custom reporting
• Entity customization, business rules, and process flows

Power Platform

• Experience with:
• Power Automate (Flow creation and management)
• Canvas and Model-Driven Power Apps

Azure Integration

• Hands-on with:
• Azure Functions, Logic Apps, Web Jobs
• REST APIs and Web Services
• Authentication and authorization using Azure AD

Data Management & Migration

• Knowledge of:
• Data import/export tools
• KingswaySoft, Scribe, or other ETL tools
• Data mapping and transformation techniques

DevOps & Tools

• Familiarity with:
• Azure DevOps Boards, Repos, Pipelines
• CI/CD implementation
• XRM Toolbox, Plugin Registration Tool, Configuration Migration Tool

Preferred Qualifications

• Experience in migrating on-premise CRM to Dynamics 365 Online.
• Microsoft certifications such as:
• MB-210: Microsoft Dynamics 365 Sales
• PL-400: Power Platform Developer
• Exposure to Agile/Scrum methodologies.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Ability to work independently and in a team-oriented environment.
• Proactive attitude towards learning and adapting to new technologies.

https://hr1.to//96f8f9