14203 Team Leading Jobs - Page 4

About The Role Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Role Purpose The purpose of the role is to deploy and execute SDA framework across deals within LOB, review and support operation in meetings operational parameters as per MSA and SOW and provide value add services to the clients in the LOB. Do 1. Deploy the Service Delivery Assurance framework for the LOB within Enterprise a. Connect daily with the SDA account team members to review SLA/ KPI performance b. Set standards for the SDA framework deployment with the team c. Provide guidance on and review initiatives identified by the SDA account team d. Interact and work closely with Operations, WFM and HR to identify key operational metrices and areas of focus within the LOB e. Drive capability...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occu...

Job Description: Job Title: Revenue Accounting Manager About The Role: The Revenue Manager is responsible for leading and managing a large team (10+ people) overseeing the revenue recognition process. This role requires strong technical expertise in IFRS 15 Revenue recognition for the services industry, significant experience in handling complex audits, and the ability to influence and drive collaboration across departments. Key Responsibilities: • Leadership & Team Management for a large O2C team based in India and Mexico, ensuring alignment with company goals and promoting a high-performance culture. • Management of the Revenue Recognition function in accordance with IFRS 15, ensuring comp...

About the Role We are looking for an experienced leader to head our sales operation at Neemrana, Bhiwadi. The ideal candidate will be an MBA from a Premier B-School, with 6+ years of experience out of which at least 3-4 years is of Real-estate sales. A go getter, who has high ownership and never give up attitude, s/he will be responsible for all sales related activities & leading, mentoring the sales team for our current as well as upcoming projects in Jaipur. Reporting to the Sales & Marketing Head, the person will be working with Marketing & CRM team devising the strategy for the target achievement. The most challenging part of this role will be to envisage and run CRM, Sales and Marketing...

Job Overview: The Team Leader is responsible for supervising, guiding, and supporting a team to achieve business objectives and performance targets. The role involves daily monitoring, coaching, performance management, and ensuring operational efficiency while maintaining high-quality service standards. Key Responsibilities: Lead, motivate, and manage a team to deliver performance goals and KPIs. Allocate tasks and monitor day-to-day operations to ensure timely completion. Conduct regular team meetings and performance reviews. Identify training needs and provide on-the-job coaching for skill development. Ensure adherence to company policies, procedures, and quality standards. Resolve escalat...

Being a Team Leader , you will manage the day-to-day planning and operations of your team This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs) As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules You must be organized and be able to handle responsibility A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow Through that, your team will be able to deliver a superior custo...

Being a Team Leader , you will manage the day-to-day planning and operations of your team This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs) As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules You must be organized and be able to handle responsibility A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow Through that, your team will be able to deliver a superior custo...

We are looking for a skilled Team Leader with 3 to 9 years of experience to join our team in the BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learn...

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moments notice, mastering consistency in an ever-changing world thats what it takes to get there. If that's something you want to be apart of, apply today! Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and m...

Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing t...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Monitor team performance and provide coaching, training, and feedback. Handle escalations and resolve customer or operational issues promptly. Ensure adherence to company policies, quality standards, and compliance guidelines. Prepare and analyze performance reports and metrics to identify improvement areas. Collaborate with other departments to streamline processes and enhance service delivery. Conduct regular team meetings and maintain clear communication with the team.

Key Responsibilities: Lead, mentor, and support a team to meet productivity and performance targets. Allocate tasks and monitor team activities to ensure timely completion of goals. Conduct regular team meetings and performance reviews. Identify training needs and coordinate skill development programs. Handle escalations, resolve conflicts, and maintain team morale. Ensure adherence to company policies, processes, and compliance standards. Track and analyze team performance metrics and prepare periodic reports. Collaborate with cross-functional teams to ensure smooth workflow. Provide feedback and implement continuous process improvements. Drive accountability, ownership, and quality in team...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

Key Responsibilities Supervise daily operations of the team to ensure performance targets (KPIs) are met. Assign tasks and monitor team workloads to ensure timely and quality delivery. Act as a point of contact for escalations and resolve issues efficiently. Provide coaching, feedback, and support to team members to improve performance. Monitor and evaluate team and individual performance through regular reviews. Identify training needs and coordinate with HR/training teams for employee development. Foster a positive team culture focused on accountability, ownership, and collaboration. Maintain reports, dashboards, and data related to team output, productivity, and quality. Ensure compliance...

Key Responsibilities Supervise daily operations of the team to ensure performance targets (KPIs) are met. Assign tasks and monitor team workloads to ensure timely and quality delivery. Act as a point of contact for escalations and resolve issues efficiently. Provide coaching, feedback, and support to team members to improve performance. Monitor and evaluate team and individual performance through regular reviews. Identify training needs and coordinate with HR/training teams for employee development. Foster a positive team culture focused on accountability, ownership, and collaboration. Maintain reports, dashboards, and data related to team output, productivity, and quality. Ensure compliance...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your dep...